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3M SERVICE CENTER EMEA sp. z o.o.

WROCŁAW, UL. STANISŁAWA DUBOIS 41

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Wszystkie (469) Aktualne ( 1 ) Archiwalne ( 468 )

Specialist - Customer Issue Resolution

Wrocław
Ważna do: 22.04.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • End-to-End CIR (Customer Issue Resolution) Management – handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints
  • Ability to work and handle sensitive/confidential financial data
  • Efficiently build credibility and trust with customers and businesses through timely and accurate CIR resolution processing
  • Interprets policies and regulations, investigates problems, and communicates with other departments and providers to research and resolve issues, identify and implement service solutions
  • May provide training to new employees and other members of work groups, including customer service, on credit systems and topics. Participates in department process improvement teams
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Ważna do: 22.04.2023

Senior Analyst (Hire to Retire)

Wrocław
Wygasła: 01.02.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
senior specialist (Senior)
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • Work effectively and efficiently on reporting and all reporting-related topics, identify and work on improvement and automation need
  • As a Senior Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Delivering on time ad-hoc and regular reports
  • • Working (alone and/or within the Team(s)) on improvement and automation needs
  • • Understanding the SLAs and KPIs, how they are being measured and calculated and is able to monitor them. Reporting and acting accordingly in case SLAs and/or KPIs are at risk
  • • Identifying, reporting and working on improvements, enhancements and process changes that have a positive impact on day-to-day work and the overall collaboration
  • • Delivering reports and data analysis related to phone systems
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Pricing Analyst

Wrocław
Wygasła: 22.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • As a Pricing Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Supports review of actual price and updating pricing data in ERP system according to the company's strategy
  • Close cooperation with internal clients to gather requirements and respond to requests and questions
  • Implements process improvements to drive efficiency and maximize value realization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Security Threat Detection Content Engineer

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 15.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • As an IT Security Threat Detection Content Engineer you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Developing threat detection content and analyzing relevant threat intelligence information
  • • Researching cross-platform threat detection capabilities and identify tools and log sources required to generate effective threat detection content
  • • Generating queries to hunt for threat actor TTPs. Convert queries to threat detection content
  • • Testing threat detection content for effectiveness
  • • Integrating threat detection content with case management platform
  • • Collaborating with: SIEM engineers and data source owners to ensure relevant log data is available for threat detection content creation; CSOC analysts on tuning or developing new threat detection content
  • • Working with threat detection platform vendors to keep up to date on current and up and coming capabilities in this space
  • • Working with leadership on work prioritization and backlog refinement
  • • Presenting technical status updates and summaries to leadership. Other duties as required by the STS team manage
  • • Serving in an on-call rotation, including evening or weekend hours
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care with English

Wrocław
Wygasła: 12.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

End Customer Data Analyst

Wrocław
Wygasła: 01.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • The Impact You’ll Make in this Role
  • As an End Customer Data Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • End customer data validation and maintenance (SAP/SalesForce )
  • • Maintaining the incoming requests, in order to close the end-to-end process within agreed SLA
  • • Close cooperation with internal clients to gather requirements and respond to requests, align with designed process/rules and fix existing issues if required
  • • Process improvements implementation to drive efficiency and maximize value realization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Global Service Desk Analyst

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 01.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • The IT Global Service Desk Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries, business processes and requite communications. Collaboration on a global level (follow the sun model), between Service Desk teams to provide constant service to the users
  • As an IT Global Service Desk Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Answering incoming calls / web tickets and providing technical assistance following established procedures and guidelines. Routing more advanced problems outside of established guidelines or scope to the appropriate support group
  • • Utilization of the Knowledge base, ensuring all documented solutions are applied, following the established documentation standards, and provide feedback for necessary updates to the database, creation and update a knowledge articles
  • • Identifies problems and opportunities for improvement with components or processes used to deliver IT solutions
  • • Customer service mindset and sense of urgency
  • • Service Scope (Monday – Friday) 6:00 AM – 7:00 PM and (Saturday – Sunday) 8:00 AM – 6:00 PM including Public Holidays
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care with Polish and Ukrainian

Wrocław
Wygasła: 30.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The Impact You’ll Make in this Role
  • As a Customer Care with Polish and Ukrainian you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Customer Service in the Customer Care team
  • • Handling customer interactions via defined channels (case and telephone)
  • • Cooperate with the business on customer relationship management via Salesforce functionalities
  • • Responsible for completing assigned tasks within SLA targets
  • • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HTR Payroll Operations Team Leader

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 28.12.2022
full-time
umowa o pracę
full office work
hybrid work
manager / supervisor
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • Manage the HTR Payroll and Employee Services team and full scope of Payroll and Employee Services operations for the dedicated country
  • As a HTR Payroll Operations Team Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Manage the HTR Payroll Operations team and full scope of Payroll operations service for the dedicated countries
  • • Drive end-to-end service stabilization plan and implement improvement projects in cooperation with global teams, other GSCs and internal clients
  • • Develop comprehensive HTR expertise in the organization and ensure alignment between HR & Payroll processes and quality standards
  • • Cooperate and actively manage customer relations
  • • Responsibility for change management in the organization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Customer Support with French

Wrocław
Wygasła: 21.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Being responsible for managing customer requests regarding possible 3M product counterfeit
  • Train/consult internal customer to obtain proper inputs - may include training and deployment support
  • Provide proper, unified, defined and approved answers to the Sustainability request in a timely manner
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Contact with EMEA stakeholders on daily basis via Sales Force, email or MS Teams calls
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Credit & Collection with German

Wrocław
Wygasła: 21.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • As an Analyst in the Credit and Collections & Dispute management team you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • · Registering dispute cases in Salesforce
  • · Facilitating dispute cases resolution
  • · Preparation of reports needed for process control
  • · Continuous improvement of processes and Lean Six Sigma project coordination
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Invoicing Control

Wrocław
Wygasła: 21.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • supporting the implementation and maintenance of billing-related process and financial controls
  • data validation process steps throughout the whole revenue stream to ensure correct invoicing to Customers
  • minimized corrective actions (credit notes and manual invoicing)
  • support in mailroom activities
  • managing reporting functions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care with French

Wrocław
Wygasła: 21.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst (Hire to Retire)

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 09.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
senior specialist (Senior)
Obowiązki:
  • Delivering on time ad-hoc and regular reports
  • Working (alone and/or within the Team(s)) on improvement and automation needs
  • Understanding the SLAs and KPIs, how they are being measured and calculated and is able to monitor them. Reporting and acting accordingly in case SLAs and/or KPIs are at risk
  • Identifying, reporting and working on improvements, enhancements and process changes that have a positive impact on day-to-day work and the overall collaboration
  • Delivering reports and data analysis related to phone systems
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Operations Senior Analyst - Order Management

Wrocław
Wygasła: 02.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
senior specialist (Senior)
Obowiązki:
  • Being responsible for manual order processing in SAP within SLA (Service Level Agreement) targets,
  • Participate in many internal projects regarding order and sample management
  • Train/consult internal customer to obtain proper inputs - may include training and deployment support
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays of orders
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Work on continuous improvement of the processes including Lean Six Sigma project coordination
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

STP Analyst - AP with German

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 25.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • Uploading documents into the system in accordance with country regulation
  • Verifying and processing all invoices and credit notes (including GRIR - missing invoices handling)
  • Comprehensive customer service
  • Increasing invoice throughput
  • Independent complex process issues solving applying end to end STP (Source to Pay) process knowledge
  • Close cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization including responding to queries
  • Preparing necessary analysis and coordinating tasks and various activities requested by organization
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Operations Specialist - Business Analytics

Wrocław
Wygasła: 25.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Design and implement advanced analytical and data visualization solutions for Business
  • Create, monitor, maintain and optimize databases, data models and dashboards in Power BI
  • Lead assigned projects and directly work with business data, engage with external and internal stakeholders to identify, investigate and analyze data discrepancies and trends
  • Constantly deep dive into business data, apply automation, machine learning, best practices and newest trends in data analytics to help reinforce greater efficiencies
  • May be required to travel internationally if needed
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst with German - Customer Relationship Management

Wrocław
Wygasła: 25.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
senior specialist (Senior)
Obowiązki:
  • The Impact You’ll Make in this Role
  • CRM Senior Analyst (Customer Relationship Management) allows businesses to manage business relationships and the data and information associated with them
  • Senior Analyst is the first contact line for business. Service delivery provided by CRM Senior Analyst contains of processes like: Managing Provisional accounts database in Salesforce. CRM analyst process account requests received from 3M Sales representatives from business (scope includes EMEA region). The analyst manage all kind of requests in Salesforce
  • From person on this position high level of customer service, prioritization and team work skills will be required
  • Here, you will make an impact by:
  • 1. Administrating in Salesforce for Europe region. Activities provided by our team are:
  • • Creating new Salesforce users
  • • Updating existing users
  • • User deactivation/ reactivation
  • • Creating/Managing reports/dashboards, public groups and queues
  • • Providing business support on Salesforce platform (including mass data loads)
  • • Coaching users
  • 2. Continuous improvement of processes and Lean Six Sigma project coordination
  • 3. Training and consulting internal customers and co-workers in order to obtain proper inputs and raise the knowledge
  • 4. Participate in deployment of new systems including all necessary testing activities depending on process supported
  • 5. Could take on some Team Leader responsibilities during Team Leader absence
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Pricing

Wrocław
Wygasła: 24.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • As a Pricing Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Supports review of actual price and updating pricing data in ERP system according to the company's strategy
  • Close cooperation with internal clients to gather requirements and respond to requests and questions
  • Implements process improvements to drive efficiency and maximize value realization
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Associate

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 23.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
junior specialist (Junior)
Obowiązki:
  • Performing HR processes in line with global directions, legal standards and country specific requirements, existing policies and procedures
  • Providing answers and solutions to all incoming queries from all EMEA employees
  • Ensuring accurate data updates in all HR system
  • Providing active support for employees, managers and HR departments in personnel administration processes
  • Conducting transactions in accordance with the procedures and regulations for the country, with the highest standards of time and quality, accordingly to agreed SLAs
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payroll Operations Specialist

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 23.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Performing HR and Payroll processes in line with global directions, legal standards and country specific requirements, existing policies and procedures
  • Data administration and ensurance accurate data updates in all HR and Payroll systems
  • Providing active support for employees, managers and HR departments in personnel administration and payroll processes
  • Supervision over the correct settlement and planning of working time
  • Ensuring the accuracy of payroll calculations in timely manner
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Tax Senior Team Leader

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 20.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
team manager
Obowiązki:
  • Leads VAT Compliance team and ensure timely and accurate tax return submissions to tax authorities
  • Responsible for all aspects of the team’s performance, day to day workload management, reporting and monitoring of operational results
  • Conducts and attends regular team meetings to review performance and update current progress against operational targets ensuring customer expectations are met in full
  • Collaborates with teams and various work groups, also APL, GPL to resolve Tier 2 level issues
  • Ensures compliance with regulations
  • Undertakes other duties and tasks that may be allocated, that are appropriate to the job
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care with French

Wrocław
Wygasła: 19.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Credit Collection & Dispute Management Team Leader with French

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 19.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
manager / supervisor
Obowiązki:
  • Responsible for leading, hiring, training and performance management within their respective team
  • Establishes regular meetings with stakeholders to ensure service is being delivered according to their expectations
  • Single point of contact, with the Business or otherwise, for assigned team
  • Responsible for ensuring team Key Performance Indicators (KPI/SLA’s) are sustained and taking corrective actions if quality or service issues arise
  • Responsible for ensuring the team completes all training and compliance requirements in a timely manner
  • Assist in service expansion, transition activities and implementation of new responsibilities into the team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Global Service Desk Analyst

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 17.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Answering incoming calls / web tickets and providing technical assistance following established procedures and guidelines. Routing more advanced problems outside of established guidelines or scope to the appropriate support group
  • Utilization of the Knowledge base, ensuring all documented solutions are applied, following the established documentation standards, and provide feedback for necessary updates to the database, creation and update a knowledge articles
  • Identifies problems and opportunities for improvement with components or processes used to deliver IT solutions
  • Customer service mindset and sense of urgency
  • Service Scope (Monday – Friday) 6:00 AM – 7:00 PM and (Saturday – Sunday) 8:00 AM – 6:00 PM including Public Holidays
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Analyst

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 17.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for creating and updating master data components for 3M materials in SAP or other ERP systems
  • Executing tasks according to data governance rules and standard work
  • Identification of opportunities to improve data quality, process efficiency or reduce cycle time
  • Cooperation with other functions or business groups to resolve issues within E2E process
  • May include participation in project management or workshops to improve process or operational efficiency
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Senior Analyst

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 17.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for monitoring & execution of tasks in assigned work queue, workflow solutions or generic email mailbox & development of ad-hoc reports and analysis
  • Working with non-standard scenarios, complex cases and coordination of troubleshooting in case of creation & extension 3M sellable materials
  • Responsible for creation / maintenance of work instructions
  • May include project management for service transitions or process improvements (including workshop facilitation)
  • Responsible for team members onboarding and providing trainings (refreshments / process changes) & acting as active back up for Team Administrator or Team Leader
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HTR Payroll Operations Team Leader

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 06.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
manager / supervisor
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • Manage the HTR Payroll and Employee Services team and full scope of Payroll and Employee Services operations for the dedicated country
  • As a HTR Payroll Operations Team Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Manage the HTR Payroll Operations team and full scope of Payroll operations service for the dedicated countries
  • • Drive end-to-end service stabilization plan and implement improvement projects in cooperation with global teams, other GSCs and internal clients
  • • Develop comprehensive HTR expertise in the organization and ensure alignment between HR & Payroll processes and quality standards
  • • Cooperate and actively manage customer relations
  • • Responsibility for change management in the organization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Credit&Collection with German

Wrocław
Wygasła: 05.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The Impact You’ll Make in this Role
  • Analyst duties include managing the queue of incoming disputes, responding to customer inquiries and processing them within a designated time frame
  • The analyst is also responsible for identifying possible ongoing process improvements that increase efficiency and maximize value realization
  • As an Analyst in the Credit and Collections & Dispute management team you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. ,
  • Here, you will make an impact by:
  • • Registering dispute cases in Salesforce
  • • Facilitating dispute cases resolution
  • • Preparation of reports needed for process control
  • • Continuous improvement of processes and Lean Six Sigma project coordination
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Senior Specialist - Cyber Security

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 04.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Providing advanced Cyber Incident analysis, handling and response activity
  • Working in conjunction with Security Solutions Specialists to provide feedback and requirements on security technologies including Intrusion Detection and Prevention Systems, Firewalls and Log Analysis, SIEM, Network Behavior Analysis Tools, Antivirus, Network Packet Analyzers, Malware analysis, and Forensic tools
  • Creating and maintain automation scripts for incident data examination
  • Working with Security Solutions Specialists to identify points where incident detection or response can be further automatized, or possible scenarios where a use case is giving false positives and a need for fine tuning
  • Collaborating on Threat Hunting activities to evaluate and detect potential threat activity
  • Providing digital forensic capabilities, relevant artifact identification and collection, and initial analysis
  • Author Global Standard Operating Procedures and training documentation as needed
  • Assisting in training SOC team members; creating and building runbooks for incident response process
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

SIEM/SOAR Engineer

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 03.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Developing threat detection content
  • Engineer automation workflows to enrich events prior to analyst response
  • Engineer automation workflows to automate common analyst response actions
  • Responsing and solve issues negatively impacting the workflow of the SOAR
  • Collaborating with CSOC analysts on tuning or developing new automation
  • Working with leadership on work prioritization and backlog refinement
  • Identifying requirements for partner and provider APIs for better interconnectivity
  • Presenting technical information in non-technical terms to peers and management
  • Analyzing, debugging, reporting issues and enhancements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Senior Team Manager - Cyber Security

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 02.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
team manager
Obowiązki:
  • Leading the cybersecurity operations team in handling of daily incidents, identification of improvement opportunities, and implementation of improvement projects
  • Coordinating security activities locally in the Poland and amongst our global diverse cybersecurity operations team
  • Coordinating with various Infrastructure and Application teams globally on high or critical severity incidents
  • Assisting in building threat hunting and threat intelligence capabilities into our cybersecurity operations activities
  • Continuously reviewing the work of team members against expectations of quality, professionalism, and service level objectives and metrics
  • Working with local Polish team and global cybersecurity leadership team to identify quarterly and yearly goals and track progress towards completion
  • Providing continuous professional and personal career coaching and development guidance to direct reports
  • Performing quarterly and annual performance appraisal of direct reports in line with 3M’s performance appraisal program
  • Contributing to developing, supporting, and maintaining cybersecurity operations reports and metrics
  • Managing on time and quality delivery of project assignments
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care with Spanish

Wrocław
Wygasła: 02.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Customer Issue Resolution with Dutch

Wrocław
Wygasła: 29.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Registration, analysis and writing responses to customer complaints
  • Responsible for monitoring work queues for new requests and completing assigned tasks within KPI targets
  • Preparation of reports, analyzes, summaries, and qualitative indicators
  • Responsible for escalation of issues if needed
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

GSC Transition and PMO leader

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 28.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
manager / supervisor
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • The objective of the person employed at this position is to support growth and portfolio expansion in GSC via managing assigned Transitions and projects for GSC Poland
  • Beside of managing project employee will be working to develop professional project management culture in GSC promoting best industry standards in this area
  • Scope of responsibilities: execution of assigned projects and programs especially transitions and migrations, ERP deployments (deployment support), development of GSC organization in area of project management and transitions, advocating best practices in project management
  • As an GSC Transition and PMO Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • Managing assigned projects from its initiation until closure ensuring sustainable outcomes
  • • Managing partnership with stakeholders ensuring buy in and adoption of projects deliverables and outcomes
  • • Actively managing risks related with assigned projects and programs
  • • Developing GSC employees capabilities in area of professional project management
  • • Ensuring required reporting as per QMS and process requirements
  • Cooperation:
  • • This position cooperates with most of the employees in Service Centers, however mainly with leaders, experts, stakeholders and on daily basis with project team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Order Management

Wrocław
Wygasła: 28.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Being responsible for manual order processing in SAP within SLA (Service Level Agreement) targets,
  • Participate in many internal projects regarding order and sample management
  • Train/consult internal customer to obtain proper inputs - may include training and deployment support
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays of orders
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Work on continuous improvement of the processes including Lean Six Sigma project coordination
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst with German - Customer Relationship Management

Wrocław
Wygasła: 26.10.2022
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
  • The Impact You’ll Make in this Role
  • CRM Senior Analyst (Customer Relationship Management) allows businesses to manage business relationships and the data and information associated with them
  • Senior Analyst is the first contact line for business. Service delivery provided by CRM Senior Analyst contains of processes like: Managing Provisional accounts database in Salesforce. CRM analyst process account requests received from 3M Sales representatives from business (scope includes EMEA region). The analyst manage all kind of requests in Salesforce
  • From person on this position high level of customer service, prioritization and team work skills will be required
  • Here, you will make an impact by:
  • 1. Administrating in Salesforce for Europe region. Activities provided by our team are:
  • • Creating new Salesforce users
  • • Updating existing users
  • • User deactivation/ reactivation
  • • Creating/Managing reports/dashboards, public groups and queues
  • • Providing business support on Salesforce platform (including mass data loads)
  • • Coaching users
  • 2. Continuous improvement of processes and Lean Six Sigma project coordination
  • 3. Training and consulting internal customers and co-workers in order to obtain proper inputs and raise the knowledge
  • 4. Participate in deployment of new systems including all necessary testing activities depending on process supported
  • 5. Could take on some Team Leader responsibilities during Team Leader absence
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Process Analytics Senior Specialist

Wrocław
Wygasła: 22.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Design, develop, test, and document analytics and results in support of Market to Cash reporting and applications
  • Work closely with global process leaders and SME’s to understand, analyze and prioritize ideas in the global hopper
  • Participate in OTC and MTO Reporting scrum teams and utilize JIRA to manage priorities and projects
  • Maintain data subject matter expertise in Market to Cash process data and reporting
  • Meeting SLAs and Performance an internal team indicators that reflect our value in the organization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Phase In Phase Out Analyst

Wrocław
Wygasła: 20.10.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The Impact You’ll Make in this Role
  • As a Phase In Phase Out Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • • New material data validation and maintenance (SAP/Vendavo/SalesForce )
  • • Maintaining the incoming requests , in order to close the end to end process within agreed SLA
  • • Close cooperation with internal clients to gather requirements and respond to requests, align with designed process/rules and fix existing issues if required
  • • Process improvements implementation to drive efficiency and maximize value realization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Talent Acquisition Specialist

Wrocław
Wygasła: 20.10.2022
pełny etat
umowa o pracę
praca stacjonarna, praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
  • Prowadzenie całości procesu rekrutacyjnego do centrum usług wspólnych zgodnie z wymaganiami 3M,
  • Wsparcie dedykowanego biznesu jako punkt kontaktu i ekspert rynku pracy,
  • Budowanie sieci kontaktów i pozytywnego doświadczenia z najlepszymi talentami na rynku,
  • Bieżąca współpraca z HR BP, Total Rewards i zewnętrznymi partnerami,
  • Budowanie wizerunku pracodawcy poprzez współpracę z uczelniami i realizację programów stażowych
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Senior Specialist -General Ledger

Wrocław
Wygasła: 12.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • As a RTR Senior Specialist- General Ledger you will be responsible for month end closure coordination (month/year) and supervision of financial data for dedicated entities, especially quality of reconciled accounts and financial reporting. Additionally, should take active part in scope transitions and process transformation, leading improvement projects, fostering GFS compliance and conducting 3M principles
  • Here, you will make an impact by:
  • • Preparing accounting entries and performing period-end coordination (accruals calculation, GL and cc adjustments, reports sign off)
  • • Coordinating transitions of knowledge and activities from Local Finance to Service Centre organization
  • • Preparing reports, documentation and financial data for the Country Managers/tax controls/obligatory reporting
  • • Reviewing reconciliation of accounts for dedicated entities
  • • Supporting investigation and resolution of any reconciling differences on the assigned accounts
  • • Took part in internal and external audits with resolution of audit queries and documentation preparation for tax controls/obligatory reporting
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Senior Team Leader - Business Accounting

Wrocław
Wygasła: 01.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
manager / supervisor
Obowiązki:
  • The Impact You’ll Make in this Role
  • As a Senior Team Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.  You will responsible for all of the operational activities within entrusted area of RTR processes and ensuring that customer service, quality and business requirements are met to the highest standards. Senior Team Leader is responsible for managing the team in terms of performance, career development and HR compliance. Senior Team Leader has supervisory/management responsibilities for key matters of employment. The employee should serve with his/her people management experience and process knowledge to other team leaders
  • Team Supervision
  • • Set clearly defined performance objectives to the team, ensure appropriate alignment with performance/quality standards defined in relevant service level agreements and ensuring customer expectations are fully met
  • • Deliver feedback to your employees, conduct regular meetings to review performance and update current progress against operational targets
  • • Support individual efforts and recognize results appropriately using 3M tools
  • • Manage turnover in the team (new deployments & attrition), initiate hiring and participate in recruitment process
  • • Ensure the proper delivery of mainly business accounting processes like indirect spending and operational expenses review, pricing analysis, gross margin review and other financial department linked processes
  • Service Delivery
  • • Be responsible for all aspects of the team’s performance, specifically focused on quality and delivery targets, set priorities for the team
  • • Day to day workload management within the team, monitor team’s performance against Service Level Agreements & Operational metrics and assure correct reporting
  • • Handle escalations, coordinate process corrective and preventive actions
  • • Regular interaction with respective process owners, GPLs, APLs
  • • Active engagement in Lean Six Sigma program, support initiatives and innovation in the workplace
  • Other responsibilities:
  • • Comply with all relevant internal rules, company policies and procedures including those relating to Health and Safety, Data Protection (GDPR), SOX controls and Global Finance Standards
  • • Adapting all the 3M ethic rules to daily work
  • • Constantly increase own qualifications and work culture
  • • Act as back-up for your manager and other Team Leaders
  • • Other tasks delegated by the superior or 3M Managemen
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Team Leader

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 01.10.2022
full-time
umowa o pracę
full office work, hybrid work
manager / supervisor
Obowiązki:
  • As a Senior Team Leader/Salesforce Admin Senior Team Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Direct supervision for assigned team members
  • Responsible for hiring, training, development and performance management within their respective team
  • Operational coordination of assigned team, prioritization of tasks and workload within the team
  • Responsible for process governance and driving process and system improvements
  • Responsible for ensuring team metrics (SLAs, KPIs) are sustained and taking corrective actions if quality or service issues arise
  • Point of contact for EMEA and Global Leaders
  • Applies 3M ethical principles and values in every day work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Analyst – Customer Dialog Representative

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 01.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Person in this position is responsible for handling customer support for 3M products and services. Customer Dialog Representative processes and answers initial product enquiries via telephone, e-mail, social media channels and contact forms. The employee's main responsibilities include ensuring high quality contact with customer, complying with accepted quality and quantity standards. Person is also open to contact with internal clients (such as sales organization) and demonstrates high skills in building relations with customers
  • Customer support for 3M products & services
  • Qualification of potential new customers and forward activities and leads to the Sales Organization or trading partners
  • Act as central point of contact for all trade partners, private customers, end customers and internal interfaces
  • Responsible for monitoring work queues for new requests
  • Identify contacts in new companies and analyze customer needs
  • Support the sales and marketing functions in the development of sustainable customer relationships
  • Responsible for completing assigned tasks within agreed targets
  • Identify opportunities to improve data quality & reduce cycle time
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

External CO Senior Analyst - CRM with German

Wrocław
Wygasła: 28.09.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Administrating in Salesforce for Europe region. Activities provided by our team are: creating new Salesforce users, updating existing users, user deactivation/ reactivation, creating/managing reports/dashboards, public groups and queues, providing business support on Salesforce platform (including mass data loads), coaching users
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Training and consulting internal customers and co-workers in order to obtain proper inputs and raise the knowledge
  • Participate in deployment of new systems including all necessary testing activities depending on process supported
  • Could take on some Team Leader responsibilities during Team Leader absence
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst – Customer Care with Nordic languages - nice to have (remote)

Wrocław
Wygasła: 22.09.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (cases)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Process Analytics Senior Specialist

Wrocław
Wygasła: 22.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Design, develop, test, and document analytics and results in support of Market to Cash reporting and applications
  • Work closely with global process leaders and SME’s to understand, analyze and prioritize ideas in the global hopper
  • Participate in OTC and MTO Reporting scrum teams and utilize JIRA to manage priorities and projects
  • Maintain data subject matter expertise in Market to Cash process data and reporting
  • Meeting SLAs and Performance an internal team indicators that reflect our value in the organization
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Customer Issue Resolution with French

Wrocław
Wygasła: 22.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Registration, analysis and writing responses to customer complaints
  • Responsible for monitoring work queues for new requests and completing assigned tasks within KPI targets
  • Preparation of reports, analyzes, summaries, and qualitative indicators
  • Responsible for escalation of issues if needed
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Analyst – Electronic Data Interchange

Wrocław
Wygasła: 22.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for monitoring work queues and errors in SAP, register cases in relevant systems and work with them until resolution
  • Perform analysis of different Electronic Data Interchange messages and standards and associated SAP integration points and solve issues
  • Develop expertise on processes (includes performing of mapping changes and implement new customer connection with 3M SAP via EDI and tasks related to this)
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Train/consult internal customer in order to obtain proper inputs
  • Provide reports to assigned business team to enable end-to-end process visibility
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with German (remote) / Specjalista ds. obsługi klienta

Wrocław
Wygasła: 22.09.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Relationship Management with German

Wrocław
Wygasła: 20.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Administrating in Salesforce for Europe region. Activities provided by our team are: creating new Salesforce users, updating existing users, user deactivation/ reactivation, creating/managing reports/dashboards, public groups and queues, providing business support on Salesforce platform (including mass data loads), coaching users
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Training and consulting internal customers and co-workers in order to obtain proper inputs and raise the knowledge
  • Participate in deployment of new systems including all necessary testing activities depending on process supported
  • Could take on some Team Leader responsibilities during Team Leader absence
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst - Customer Data Management with German

Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Here, you will make an impact by:
  • Responsible for monitoring respective CDM work queues for new requests. Issue resolution, respecting the cycle time, leveraging workload within a team to meet Service Level Agreements (SLA). Managing all kind of CDM requests, which are:
  • • Creating new account in SAP: sold-to, ship-to, bill-to etc
  • • Maintenance customer accounts
  • • Handle all Customer Data Management Cases
  • • Check legal requirements and assure approvement processes are followed
  • • Understanding downstream processes and assess the request on possible impact
  • • Process the case according to Global MDM standards
  • • Apply the outcome of project work (eg supporting Data quality projects)
  • • Identify opportunities to improve data quality and reduce tasks cycle time
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Senior Analyst

Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Accurately processing/parking journals requested for and by Client countries within 3M guideline
  • Documents financial transactions by entering account information
  • Performing reconciliation of balance sheet accounts for SOX and Non-SOX countries independently
  • Performing standard Month End Closing activities for SOX and Non-SOX countries independently
  • Performing standard Month End Closing for entities in Legacy system
  • Performing extended GL scope independently
  • Investigation and resolution of any reconciling differences on the assigned accounts
  • Performing general ledger balances review, follow-up on open items
  • Accruals accounting
  • Coordinates and facilitates the process of documenting accounting policies and procedures
  • Improve and develop internal processes and controls
  • Coordinates and drives issues resolving with country local finance team
  • Took part in internal and external audits with resolution of audit queries and documentation preparation for SOX controls
  • Resolving GL issues
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Project Analyst - Design Operations

Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Creating labels in accordance with the customer's guidelines
  • Coordinating creation of labels with IT Team
  • Coordinating tasks in the assigned project
  • Close cooperation within the team
  • Working in defined timeline
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst with FR&ITA - Brand and Comms

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Accurate translation of documents, assets, subtitles for videos and e-mails in French, Italian with English being the source language, making sure to maintain the original meaning, format and 3M tone
  • Adapting a message from one language to another, while maintaining its intent, style, tone, and context. A successfully transcreated message evokes the same emotions and carries the same implications in the target language as it does in the source language
  • Providing visibility to Global teams about translation status, updating the projects in the Global tools and SharePoint
  • Providing administrative and operative support to the Global Brand and Communications team (reporting, etc.)
  • Bringing to the team continuous best practices and detailed oriented reviews
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Senior Team Manager - Cyber Security

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
manager / supervisor
Obowiązki:
  • Leading the cybersecurity operations team in handling of daily incidents, identification of improvement opportunities, and implementation of improvement projects
  • Coordinating security activities locally in the Poland and amongst our global diverse cybersecurity operations team
  • Coordinating with various Infrastructure and Application teams globally on high or critical severity incidents
  • Assisting in building threat hunting and threat intelligence capabilities into our cybersecurity operations activities
  • Continuously reviewing the work of team members against expectations of quality, professionalism, and service level objectives and metrics
  • Working with local Polish team and global cybersecurity leadership team to identify quarterly and yearly goals and track progress towards completion
  • Providing continuous professional and personal career coaching and development guidance to direct reports
  • Performing quarterly and annual performance appraisal of direct reports in line with 3M’s performance appraisal program
  • Contributing to developing, supporting, and maintaining cybersecurity operations reports and metrics
  • Managing on time and quality delivery of project assignments
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Senior Specialist - Cyber Security

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 21.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Providing advanced Cyber Incident analysis, handling and response activity
  • Working in conjunction with Security Solutions Specialists to provide feedback and requirements on security technologies including Intrusion Detection and Prevention Systems, Firewalls and Log Analysis, SIEM, Network Behavior Analysis Tools, Antivirus, Network Packet Analyzers, Malware analysis, and Forensic tools
  • Creating and maintain automation scripts for incident data examination
  • Working with Security Solutions Specialists to identify points where incident detection or response can be further automatized, or possible scenarios where a use case is giving false positives and a need for fine tuning
  • Collaborating on Threat Hunting activities to evaluate and detect potential threat activity
  • Providing digital forensic capabilities, relevant artifact identification and collection, and initial analysis
  • Author Global Standard Operating Procedures and training documentation as needed
  • Assisting in training SOC team members; creating and building runbooks for incident response process
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payroll Operations Specialist

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 28.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Performing HR and Payroll processes in line with global directions, legal standards and country specific requirements, existing policies and procedures
  • Data administration and ensurance accurate data updates in all HR and Payroll systems
  • Providing active support for employees, managers and HR departments in personnel administration and payroll processes
  • Supervision over the correct settlement and planning of working time
  • Ensuring the accuracy of payroll calculations in timely manner
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Senior Team Leader - Business Accounting

Wrocław
Wygasła: 21.08.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • As a Senior Team Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.  You will responsible for all of the operational activities within entrusted area of RTR processes and ensuring that customer service, quality and business requirements are met to the highest standards
  • Senior Team Leader is responsible for managing the team in terms of performance, career development and HR compliance. Senior Team Leader has supervisory/management responsibilities for key matters of employment. The employee should serve with his/her people management experience and process knowledge to other team leaders
  • Team Supervision
  • • Set clearly defined performance objectives to the team, ensure appropriate alignment with performance/quality standards defined in relevant service level agreements and ensuring customer expectations are fully met
  • • Deliver feedback to your employees, conduct regular meetings to review performance and update current progress against operational targets
  • • Support individual efforts and recognize results appropriately using 3M tools
  • • Manage turnover in the team (new deployments & attrition), initiate hiring and participate in recruitment process
  • • Ensure the proper delivery of mainly business accounting processes like indirect spending and operational expenses review, pricing analysis, gross margin review and other financial department linked processes
  • Service Delivery
  • • Be responsible for all aspects of the team’s performance, specifically focused on quality and delivery targets, set priorities for the team
  • • Day to day workload management within the team, monitor team’s performance against Service Level Agreements & Operational metrics and assure correct reporting
  • • Handle escalations, coordinate process corrective and preventive actions
  • • Regular interaction with respective process owners, GPLs, APLs
  • • Active engagement in Lean Six Sigma program, support initiatives and innovation in the workplace
  • Other responsibilities:
  • • Comply with all relevant internal rules, company policies and procedures including those relating to Health and Safety, Data Protection (GDPR), SOX controls and Global Finance Standards
  • • Adapting all the 3M ethic rules to daily work
  • • Constantly increase own qualifications and work culture
  • • Act as back-up for your manager and other Team Leaders
  • • Other tasks delegated by the superior or 3M Management
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Category Buyer with Italian

Kraków
Wygasła: 21.08.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Being responsible for 3rd party supplier commodity buying activities
  • Managing the purchase order process to completion
  • Resolving exceptions and handling inquiries from suppliers and stakeholders
  • Ensuring compliance to internal source-to-pay business rules and SOX controls
  • Supporting global functions and cooperating with various teams
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Pricing Analyst

Wrocław
Wygasła: 20.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • As a Pricing Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Supports review of actual price and updating pricing data in ERP system according to the company's strategy
  • Close cooperation with internal clients to gather requirements and respond to requests and questions
  • Implements process improvements to drive efficiency and maximize value realization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payroll Specialist

Kajetany (pow. pruszkowski)
Wygasła: 19.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Delivering Payroll Services according to country regulations and labor law for United Arab Emirates, Kuwait, Qatar, Egypt, Lebanon, Finland, Estonia, Latvia, and Lithuania
  • Staying abreast of laws and regulations and enforcing the processes aligned with these regulations related to payroll and ensuring alignment with Global payroll strategy expectations Analyzing and resolving inquiries from employees as they relate to payroll
  • Maintaining high quality of data in the HR/Payroll systems
  • Managing reporting tasks for internal and external government systems
  • Providing time and absence support and resolution
  • Administering other benefit plans related to payroll
  • Calculating termination package
  • Collaborating closely with HR teams for other payroll relevant tasks
  • Identifying opportunities, making process improvement recommendations and implementing changes
  • Other projects as assigned
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Project Coordinator - Design Operations

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 19.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
manager / supervisor
Obowiązki:
  • Creating packaging graphics in accordance with the customer's guidelines
  • Coordinating creation of packaging graphics with external agencies
  • Coordinating translation with external agencies
  • Coordinating tasks in the assigned project
  • Close cooperation within the team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Analyst – Electronic Data Interchange (remote)

Wrocław
Wygasła: 19.08.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for monitoring work queues and errors in SAP, register cases in relevant systems and work with them until resolution
  • Perform analysis of different Electronic Data Interchange messages and standards and associated SAP integration points and solve issues
  • Develop expertise on processes (includes performing of mapping changes and implement new customer connection with 3M SAP via EDI and tasks related to this)
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Train/consult internal customer in order to obtain proper inputs
  • Provide reports to assigned business team to enable end-to-end process visibilit
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst - Customer Relationship Management

Wrocław
Wygasła: 18.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Administrating in Salesforce for Europe region. Activities provided by our team are:
  • creating new Salesforce users
  • updating existing users
  • user deactivation/ reactivation
  • creating/managing reports/dashboards, public groups and queues
  • providing business support on Salesforce platform (including mass data loads)
  • coaching users
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Training and consulting internal customers and co-workers in order to obtain proper inputs and raise the knowledge
  • Participate in deployment of new systems including all necessary testing activities depending on process supported
  • Could take on some Team Leader responsibilities during Team Leader absence
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with German (remote)

Wrocław
Wygasła: 14.08.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with French (remote)

Wrocław
Wygasła: 14.08.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with English (remote)

Wrocław
Wygasła: 14.08.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst – Customer Service Areo&Auto with French/German (remote)

Wrocław
Wygasła: 14.08.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • To provide service and support through utilizing Salesforce, SAP & customer specific portals to manage the end to end order flow, including order entry and worklist management. Ensuring all transactions always meet the required compliance standards and defined Service Level Agreements
  • Accountable for OTC missed OTIF, investigations & corrective actions To maintain critical customer specifications, where applicable, customer master data & part numbers within SAP
  • To proactively notify customers of any issues with transmitting or entering their order due to pricing, Certs, MOQ issues or any other issues identified. To collaborate with all internal stakeholders to ensure customer orders flow and any queries are resolved in a timely manner following process
  • To take ownership, trouble shoot and resolve any line stop or Aircraft on Ground situations, liaising with all stakeholders during investigation and at resolution. Order & LOOP trend analysis – identifying customer order trends and opportunities for improvements
  • Prepare and provide reports to assigned business team to enable end-to-end process visibility
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Developer

Wrocław
Wygasła: 10.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Developing software solutions by understanding information needs of the Medical Solutions Division business
  • Advocating and enhancing the Agile software development lifecycle
  • Determining operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
  • Developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code
  • Determining and designing system specifications, standards, and programming
  • Conducting systems analysis and recommending changes in policies and procedures
  • Studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Collecting, analyzing, and summarizing development and service issues
  • Accomplishes engineering and organization mission by completing related results as needed
  • May manage small team of software engineers by providing advice, coaching, mentoring, and assisting to resolve complex technical or design issues
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Developer

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 10.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Developing software solutions by understanding information needs of the Medical Solutions Division business
  • Advocating and enhancing the Agile software development lifecycle
  • Determining operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
  • Developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code
  • Determining and designing system specifications, standards, and programming
  • Conducting systems analysis and recommending changes in policies and procedures
  • Studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Collecting, analyzing, and summarizing development and service issues
  • Accomplishes engineering and organization mission by completing related results as needed
  • May manage small team of software engineers by providing advice, coaching, mentoring, and assisting to resolve complex technical or design issues
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Admin with German

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 10.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with Innovative 3Mers Around the World
  • Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers
  • “For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
  • The Impact You’ll Make in this Role
  • Supporting countries in Central Europe Region (Germany, Austria, Switzerland) as well remaining EMEA countries in terms of HR processes and administration
  • As an HR Admin with German you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world
  • Here, you will make an impact by:
  • OPERATIONAL WORK
  • Providing support for Clients (3M employees, managers, and local HR Services teams) in personnel administration processes by:
  • - performing back-office HR activities in terms of employee’s life cycle at 3M, for instance: pre-employment activities, processing hire, data changes during employment at 3M, termination activities, including documents preparation
  • COLLABORATION WITH CLIENTS
  • - Partnering with Clients by providing them with the answers to their queries as collaboration in improving processes by recommending solutions and attending weekly calls with local HR Services Team
  • PROCESS EXCELLENCE AND CONTINOUS IMPROVEMENTS
  • - Proactive identifying areas to improve communications, processes, efficiency of service and implementing changes as well as keeping process documentation (SOP, Work Instructions) up to date
  • PERFORMANCE:
  • - Working in line with global directions, legal standards and country specific requirements, existing policies, and procedures in a timely and accurate manner
  • Continuous work on meeting Client’s expectations and/to maintain Client’s satisfaction
  • OTHER:
  • - Performing diligently duties according to 3M Code of Conduct, agreed SLA, quality level and all duties appointed by Leadership Team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

IT Specialist - Network Security

Powstańców Śląskich 9, Krzyki, Wrocław
Wygasła: 06.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Participating in a global collaborative team
  • Responsibility for managing break/fix and support cases for our Cybersecurity technologies. This requires a high-level understanding of how many technologies work together including: Active Directory, DNS, DHCP, Single Sign-on, Group Policy, RADIUS, Secure Web Gateway, PKI, etc
  • Supporting Active Directory, SSO, and MFA infrastructure and configurations
  • Processing Certificate Requests
  • Monitoring and responding to automated alerts and metrics
  • Managing reporting of service level metrics
  • Other duties as required by the STS team manage
  • Serving in an on-call rotation, including evening or weekend hours
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Category Buyer with French

Wrocław
Wygasła: 04.08.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • Creating and updating master data
  • Order support
  • Processing of discrepancies between invoice and order
  • Maintaining good relationships with customers through efficient and comprehensive answering questions and proactively addressing issues
  • Effective cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization (Category and Sub- Category Leads and other stakeholders)
  • Interoperability and effective cooperation with the team, supervisors, other departments of the company and Business Partners
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with Czech and Slovak (remote)

Wrocław
Wygasła: 04.08.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HTR Senior Analyst

Wrocław
Wygasła: 21.07.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
  • Understanding, working on and modifying in needed reports derived from set systems
  • Delivering on time ad-hoc and regular reports
  • Identifying potential improvement needs
  • Working (alone and/or within the Team(s)) on improvement and automation needs
  • Identifying escalation trends and opportunities for process change and/or new solutions or automations
  • Investigating and resolving problems and provides solutions which may involve a network of resources
  • Providing support and solutions to the Team and Supervisor
  • Identifying process gaps and working on them in order to streamline them
  • Understanding the SLAs and KPIs, how they are being measured and calculated and is able to monitor them. Reporting and acting accordingly in case SLAs and/or KPIs are at risk
  • Achieving quality and volume targets and maintains customer satisfaction
  • Updating knowledge on regular basis
  • Performing duties according to 3M Code of Conduct
  • Performing diligently all additional duties appointed by Supervisor
  • Identifying, reporting and working on improvements, enhancements and process changes that have a positive impact on day-to-day work and the overall collaboration
  • Delivering reports and data analysis related to phone systems
  • Taking ownership and resolving actions in case of phone system issues
  • Supporting EMEA Organization for reporting related to Performance Management process
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HTR Workforce Administration Coordinator

Wrocław
Wygasła: 21.07.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
  • Performing HR processes in line with global directions, legal standards and country specific requirements, existing policies and procedures
  • Provides answers and solutions to all incoming queries from all EMEA employees
  • Follows up all the escalated queries and provides correct information back to the employee
  • Achieves quality and volume targets and maintains customer satisfaction
  • Ensuring accurate data updates in all HR system
  • Providing active support for employees, managers and HR departments in personnel administration processes
  • Conducting transactions in accordance with the procedures and regulations for the country, with the highest standards of time and quality, accordingly to agreed SLAs
  • Provides answers, solutions and recommendations for inquires related to HR processes/procedures
  • Partnering with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors
  • Participating in identifying areas to improve communications/processes and efficiency of operations and implementing changes
  • Performing duties according to 3M Code of Conduct
  • Performing diligently all additional duties appointed by Supervisor
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Process Excellence Leader

Wrocław
Wygasła: 21.07.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
  • First point of contact for PEX GSC related topics
  • Responsible for PEX framework roll-out at GSC level
  • Ensure plans support GSC objectives and ensures continuous development of competitive organization
  • Manages GSC PEX frameworks, processes, and practices across GSC
  • Ensure PEX frameworks are compliant to QMS requirements following ISO 9001 requirements
  • Responsible for PEX related knowledge in GSC, leveraging customer as a source of needs
  • Build and implement mechanisms supporting process knowledge development and its continuity across GSC (leveraging PPU principles)
  • Own GSC Service Catalogue and ensures its updated, visibility and efficiency of use
  • Own and develop GSC metrics management at 4 perspectives (Quality, Service, Cost (Cost Per Transaction) and Client Satisfaction)
  • Act as SME on metrics definition, visibility and usage for analytics and decision making
  • Drive culture of data being used as a source for optimization ideas
  • Educate GSC organization on metrics management
  • Collaborate with IT/ STL teams to use technology and digitalization in process management (eg: Digitalization process)
  • Promote customer first mindset in GSC, using Quality techniques (eg. QFD)
  • Responsible for scheduled reporting and analysis of GSC metrics at MOC level
  • Understand situation in streams and supports improvements by active collaboration with PEX WS Leaders or its equivalents
  • Develop PEX Analysts/Specialists knowledge in area of data analytics and reporting
  • Use and develop data/process mining techniques process improvements (eg: Celonis)
  • Provides regular updates to service delivery in Global PEX related projects, topics, upcoming activities, support needed
  • Works directly with PEX WS Leaders on strategy execution in alignment with the PEX Framework
  • Drives community of practice sessions
  • Ensures compliance to GSC QMS requirements within given responsibilities
  • Process ad-hoc requirements from direct supervisor
  • Ensures needed reporting and analytics needed to make business decisions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Analyst – Electronic Data Interchange

Wrocław
Wygasła: 20.07.2022
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
  • Responsible for monitoring work queues and errors in SAP, register cases in relevant systems and work with them until resolution
  • Perform analysis of different Electronic Data Interchange messages and standards and associated SAP integration points and solve issues
  • Develop expertise on processes (includes performing of mapping changes and implement new customer connection with 3M SAP via EDI and tasks related to this)
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Train/consult internal customer in order to obtain proper inputs
  • Provide reports to assigned business team to enable end-to-end process visibilit
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst – Customer Service Areo&Auto with French/German

Wrocław
Wygasła: 15.07.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
  • To provide service and support through utilizing Salesforce, SAP & customer specific portals to manage the end to end order flow, including order entry and worklist management. Ensuring all transactions always meet the required compliance standards and defined Service Level Agreements
  • Accountable for OTC missed OTIF, investigations & corrective actions To maintain critical customer specifications, where applicable, customer master data & part numbers within SAP
  • To proactively notify customers of any issues with transmitting or entering their order due to pricing, Certs, MOQ issues or any other issues identified. To collaborate with all internal stakeholders to ensure customer orders flow and any queries are resolved in a timely manner following process
  • To take ownership, trouble shoot and resolve any line stop or Aircraft on Ground situations, liaising with all stakeholders during investigation and at resolution. Order & LOOP trend analysis – identifying customer order trends and opportunities for improvements
  • Prepare and provide reports to assigned business team to enable end-to-end process visibility
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with Italian

Wrocław
Wygasła: 15.07.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst Customer Care with English

Wrocław
Wygasła: 15.07.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Customer Service in the Customer Care team
  • Handling customer interactions via defined channels (case and telephone)
  • Cooperate with the business on customer relationship management via Salesforce functionalities
  • Responsible for completing assigned tasks within SLA targets
  • Order management in SAP OTC module
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

SAP Deployment Lead – Treasury & Credit

Wrocław
Wygasła: 10.07.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
  • Lead all Treasury & Credit related deployment activities for assigned region to ensure timeliness of deliverables and gate readiness
  • Represent Treasury & Credit in regional deployment meetings, this will include providing relevant updates and identifying roadblocks
  • Identify current state gaps and/or possible risks and propose proactive solutions to mitigate
  • Report risks, issues, and/or escalations back to Treasury & Credit leadership
  • Ensure standard, harmonized processes are implemented globally and aligned to global banking strategy
  • Partner with regional Treasury & Credit process teams to coordinate ERP governance activities and deliverables
  • Follow up on key deliverables and planned progress to ensure timely completion
  • Support execution of E2E testing for all deployed Treasury & Credit functionality for assigned region
  • Extract customer information & credit data from local legacy systems
  • Organize data in specific formats & share with internal stakeholders
  • Assist with SAP security role profile assignments and testing for newly deployed countries
  • Establish and maintain documentation, job aides, and training materials in partnership with Organizational Change management
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Design Operations Team Leader

Wrocław
Wygasła: 06.07.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
  • Goal of the position and responsibilities:
  • As a Design Operations Team Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will be responsible for the coordination of design team operations activities within Labeling and Packaging Graphics processes in EMEA region for all Business Groups and will make an impact by:
  • - Execution of artwork for projects simple to complex (packaging design creation/update, on demand labels creation/update)
  • - Driving artwork consistency and design content accuracy within the guidelines of the brand
  • - Collaborating across many functions/disciplines within 3M (marketing, manufacturing, legal, etc.) and with external production agencies
  • - Adapting and working well with defined approaches, systems and processes while driving continuous improvement to improve operational efficiency
  • Building and maintaining relationships with key internal and external agency partners
  • - Hire and develop talents within the team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

GSC Transition and PMO leader

Wrocław
Wygasła: 01.07.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Scope of responsibilities
  • - execution of assigned projects especially:
  • - transitions and migrations
  • - continuous improvements
  • - process design for new solutions and systems
  • - ERP deployments (deployment support)
  • - Monitoring, reporting and communicating of results
  • - Maintaining and improvement of Transition Methodology used by GSC
  • - Development of GSC organization in area of project management and transitions
  • Duties and responsibilities:
  • On daily work the employee spends most of the time managing Transitions and projects, which are assigned by direct supervisor according to the priorities in Service Center (Roadmap)
  • The incumbent prepares project to be initiated obtaining all approvals, builds a team and initiates the project, following methodologies used in 3M Service Center
  • - After the initiation, employee constructs project management plan which enables progression towards project execution
  • - Project plan contains risk and stakeholders management plans, supported by communication plan, monitoring and controlling of progress with the usage of existing tools and technologies. It is well taken if an employee proposes improvements and innovative solutions which effect in quality or speed improvements in project management
  • - The plan is prepared by Transition and PMO Leader with close cooperation to the team, clients and business partners
  • - Transition Leader might work under time pressure, having limited data available, what results in a need of agility and flexible approach
  • - After planning phase employee moves to execution, continuously monitoring, controlling and reporting progress
  • - Active risk management is required to improve quality of delivered final solution (product) and enabling the team for smooth progression with given project
  • - Active „hands-on” support is needed to ensure appearing issues are being solved and stakeholders and leaders support is gained through workshops, brainstorming sessions or discussions with different sized and diverse audience
  • - Most of the discussions are handled in English, some of them might be conducted in Polish or Spanish. English is a primary language to fully completed given responsibilities
  • - Approaching project closure, employee covers series of readiness tests, checking quality of delivered solution and documenting final 3M company readiness to start the service. This stage is handled during official closing session where all required approvals should be obtained by an employee
  • - After this phase an employee communicates closure of the project to the right audience and start stabilization period, where controls of delivered solution are executed. At this stage an employee supports organization to stabilize implemented solution, serves with knowledge and experience in area of initial improvements often removing early stage gaps or issues
  • - Beside of Transitions and other projects management an employee is responsible for promotion and development of Transitions/ program and portfolios management knowledge to promote best practices in PM. This is delivered by giving training sessions, workshops or individual consultations
  • - This is why the task and duty of an employee is continuous individual development in area of project management to increase competencies as per recent practices in industry
  • - Every day employee is an active member of Change Delivery Team and contributes in order to complete team goals, supporting employees in given responsibilities, acting as an SME
  • Cooperation:
  • - This position cooperates with most of the employees in Service Center, however mainly with leaders, experts, stakeholders and on daily basis with project team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Analyst Credit&Collection with French

Wrocław
Wygasła: 30.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Develop expertise on processes
  • Responsible for monitoring work queues for new requests
  • Responsible for completing assigned tasks within SLA targets
  • Follow-up on process delays and/or coordinate activities required to complete assigned tasks within SLA targets
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Responsible for reporting activities and SOX control
  • Train/consult internal customer to obtain proper inputs
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identify opportunities to improve data quality & reduce cycle time
  • May include coordination of various activities relevant for processes, including responding to general business and process related questions or issues
  • May include training and deployment support pre and/or post go-live
  • Responsible for escalation of issues if needed
  • Could take on or assist with more specialist activities
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
  • Other activities delegated by supervisor
  • Act according to 3M regulation and policies
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Analyst Credit&Collection

Wrocław
Wygasła: 26.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Develop expertise on processes
  • Responsible for monitoring work queues for new requests
  • Responsible for completing assigned tasks within SLA targets
  • Follow-up on process delays and/or coordinate activities required to complete assigned tasks within SLA targets
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Responsible for reporting activities and SOX control
  • Train/consult internal customer to obtain proper inputs
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identify opportunities to improve data quality & reduce cycle time
  • May include coordination of various activities relevant for processes, including responding to general business and process related questions or issues
  • May include training and deployment support pre and/or post go-live
  • Responsible for escalation of issues if needed
  • Could take on or assist with more specialist activities
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
  • Other activities delegated by supervisor
  • Act according to 3M regulation and policies
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Analyst Credit & Collection with French

Wrocław
Wygasła: 26.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Develop expertise on processes
  • Responsible for monitoring work queues for new requests
  • Responsible for completing assigned tasks within SLA targets
  • Follow-up on process delays and/or coordinate activities required to complete assigned tasks within SLA targets
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Responsible for reporting activities and SOX control
  • Train/consult internal customer to obtain proper inputs
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identify opportunities to improve data quality & reduce cycle time
  • May include coordination of various activities relevant for processes, including responding to general business and process related questions or issues
  • May include training and deployment support pre and/or post go-live
  • Responsible for escalation of issues if needed
  • Could take on or assist with more specialist activities
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
  • Other activities delegated by supervisor
  • Act according to 3M regulation and policies
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Specialist - Business Accounting

Wrocław
Wygasła: 24.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Participating in Month End Close activities with focus on operating expenses and gross margin analysis as part of P&L review
  • Driving and performing revenue and costs accruals / deferrals and price effect analysis
  • Support Business Finance organization by providing narratives to monthly results on a division or business group level, including creation of business cases
  • Providing insights of business financial performance through accurate and timely reporting
  • Cooperation with other finance and non-finance departments in order to deliver relevant management information
  • Supporting at least one business group on regional level (i.e. two business groups or one business group and multiple divisions), through delivery of effective management information
  • Single Point of Contact (SPOC) for regional business controllers for any queries impacting business financial results
  • Demonstrate solid knowledge in finance area relevant to business accounting processes
  • Active participation in improvement initiatives as per LSS methodology
  • Balance Sheet accounts reconciliation - preparation and review
  • Performing ad hoc tasks and reporting related to business accounting requested by functional or line supervisor
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

RTR Senior Analyst - General Ledger

Wrocław
Wygasła: 24.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Accurately processing/parking journals requested for and by Client countries within 3M guideline
  • Documents financial transactions by entering account information
  • Performing reconciliation of balance sheet accounts for SOX and Non-SOX countries independently
  • Performing standard Month End Closing activities for SOX and Non-SOX countries independently
  • Performing standard Month End Closing for entities in legacy system
  • Performing extended GL scope independently
  • Performing Soft Close activities
  • Act as trainer for standard and extended GL scope
  • Investigation and resolution of any reconciling differences on the assigned accounts
  • Performing general ledger balances review, follow-up on open items
  • Accruals accounting
  • Performing period-end activities
  • Coordinates and facilitates the process of documenting accounting policies and procedures
  • Improve and develop internal processes and controls
  • Coordinates and drives issues resolving with country local finance team
  • Took part in internal and external audits with resolution of audit queries and documentation preparation for SOX controls
  • Resolving GL issues
  • Other, as supervisor may order
  • The work priorities are defined with the Team Leader / manager / supervisor
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Analyst – Marketing Automation Campaign

Wrocław
Wygasła: 23.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
  • Develop expertise on processes and on data governance
  • May be required to travel internationally if required
  • Responsible for monitoring work queues for new Marketing Automation Campaigns requests
  • Responsible for completing assigned Marketing Automation Campaigns within SLA targets
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
  • Train/consult internal customer in order to obtain proper inputs and deliver outputs accordingly
  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identify opportunities to improve data quality & reduce cycle time
  • May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues
  • Responsible for escalation of issues if needed
  • Could take on or assist with more specialist activities
  • Continuous improvement of processes and Lean Six Sigma project coordination
  • Positively contributes to and supports team efforts and objectives
  • Act according to 3M regulation and policies
  • Could take on some Team Leader responsibilities during Team Leader absence
  • Other tasks assigned by Team Leader or Team Administrator
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CO Senior Analyst – EDI

Wrocław
Wygasła: 23.06.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
  • Responsible for monitoring work queues and errors in SAP, register cases in relevant systems and work with them until resolution
  • Perform analysis of different EDI messages and standards and associated SAP integration points and solve issues
  • Develop expertise on processes (may include performing of mapping changes and implement new customer connection with 3M SAP via EDI and tasks related to this)
  • Responsible for completing assigned tasks within SLA targets
  • Responsible for monitoring work queues for new requests
  • Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements Train/consult internal customer in order to obtain proper inputs
  • Provide reports to assigned business team to enable end-to-end process visibility
  • May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues
  • Responsible for escalation of issues if needed
  • May include training and deployment support pre and/or post go-live, including all necessary testing activities depending on process supported
  • Could take on or assist with some specialist activities
  • Responsible for taking on more complex transactions, processes, and/or providing training and support
  • May be required to travel internationally if needed Identify opportunities to improve data quality & reduce cycle time, to improve process, and/or systems Lean Six Sigma project coordination
  • Could take on some Team Leader responsibilities during Team Leader absence
  • Act according to 3M regulation and policies
  • Other tasks assigned by Team Leader
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

STP Category Senior Buyer with Italian

Wrocław
Wygasła: 23.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Creating and updating master data (PIR/SL)
  • Order support (PR/PO/POA)
  • Processing of shopping carts (Shopping Carts)
  • Processing of the discrepancies between invoice and order (incl. GRIR)
  • Close cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization including responding to queries, preparing necessary analysis, coordinating tasks and various activities requested by organization
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: STP (AP, Scanning)

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • Goal of the position:
  • - Uploading and verifying documents into the system according to country regulation
  • - Comprehensive customer service
  • - Close cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization including responding to queries; preparing necessary analysis; coordinating tasks and various activities requested by organization
  • What will you be doing? (AP Intern)
  • - Verification and posting off the invoices and credit notes and payment data in the VIM and SAP program according to the Global Process and SOX controls within agreed SLAs
  • - Maintaining a good relationship with customers through the efficient and comprehensive answering questions and proactively addressing issues
  • - Effective cooperation with the team, supervisors, other departments of the company and Business Partners
  • - Reporting changes and addressing potential improvements in processes to Team Leader / Manager / Department Manager
  • - Continuous improvement of quality of duties in accordance with received trainings
  • - Active participation in trainings
  • - Adapting all 3M ethic rules to daily work
  • What will you be doing? (Scanning Intern)
  • - Scanning and archiving of all incoming documents according to the Global Process and country specific requirements within agreed SLAs
  • - Processing documents in VIM in different queues according to process instructions
  • - Effective cooperation with the team, supervisors, other departments of the company and Business Partners
  • - Active participation in trainings
  • - Adapting all the 3M ethic rules to daily work
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: Record To Report

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • Goal of the position:
  • We offer the possibility to gain experience in accounting and controlling areas by supporting the Team in regular and standard monthly activities. Candidate will also have a chance to develop knowledge on various accounting systems or reporting tools such SAP, BlackLine, BCP or PowerBI
  • What will you be doing?
  • - Participation in Month End Close activities
  • - Participation in reconciliation process
  • - Performing necessary bookings, if needed
  • - Participation in regular review of indirect spend
  • - Support RTR Teams in regular activities and tasks
  • - Performing ad hoc tasks and reporting activities upon Team Supervisors’ requests
  • - Performing accounts reconciliation
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: STP – Vendor Master

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • Goal of the position:
  • STP Associate- Vendor Master is responsible for the conscientious performance of all the given duties
  • Tasks include:
  • - Vendor master data set up and maintenance in SAP
  • - Addressing and preventing issues related to master data set up
  • What will you be doing?
  • - Vendor master data in collection, setup, reviewing, and/or maintenance, including consultation on strategies to speed data collection and improve data quality or responsible to triage and/or resolve master data issues in a timely and accurate method according to Service Level Agreements
  • - Maintain work queues for new requests (i.e. tickets, vendor create/extend, cleansing, replacement, etc.)
  • - Complete assigned tasks within SLA targets (i.e. ticket resolution, vendor creation/extension, email requests etc.)
  • - Coordination of respective queue or issue resolution within own area of responsibility/ back up- leveraging global Source To Pay and Master Data Global Operations guidelines
  • - Follow-up on process delays and/or coordinate activities required to complete assigned tasks within SLA targets
  • - Identification of opportunities to improve data quality & reduce cycle time
  • - Close cooperation with Master Data team and proactive back up within VCT Team
  • - Ensure application of global master data and business specific governance is followed
  • - Verify the existing vendors in terms of their commodities and check if the new vendor creation is necessary and/or if the new vendor can be assigned to perform the business on alternative solutions
  • - STP end to end process knowledge application in day to day job
  • - Adapting all the 3M ethic rules to daily work
  • - Perform other tasks assigned by the Supervisor
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: IT - SAP Basis

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • What will you be doing?
  • - Support of day-to-day operations of SAP systems, related operating system, database and interfaces
  • - Monitor and maintain operational readiness of the enterprise applications and work as part of the global 24/7 organization
  • - Ensure requirements are being met in accordance with corporate compliance and agreed Service Level Agreement (SLA)
  • - Change the SAP environment according to current needs
  • - Update procedures, operation instructions, and any other documentation impacted by system changes
  • - Follows communication and escalation protocols to ensure timely analysis, resolution and follow-up of issues, leading to continuous improvement
  • - Collaborate as needed with other SAP support team members
  • - All GSC related tasks (presentations, participation in meetings and any other tasks requested by Operational Supervisor or IT Operations Manager)
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: IT - Service desk

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • What will you be doing?
  • - User support in solving IT problems, hardware and software support (first line of support)
  • - Technical support via telephone, e-mail, irregularity management system, Webforms
  • - Installation of software on users' computers
  • - Cooperation with other IT teams
  • - Reporting tickets in the ITSM system
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates - languages or IT faculty will be an advantage
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: Intercompany

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • Goal of the position
  • - Being support for Analyst and assigned Team for monitoring, performing analysis and maintenance of transactional data in order to ensure consistency in Purchase Orders, Stock Transfer Orders and Sales Orders for Intra/Intercompany according to Service Level Agreements
  • - Being support for Analyst and assigned Team to resolve cases from customer service representative teams and deliver the requested information/make the proper action to solve issues according to Service Level Agreements
  • What will you be doing?
  • - Support Analyst and assigned Team in monitoring, performing analysis and maintenance of transactional data in order to ensure consistency in Purchase Orders, Stock Transfer Orders and Sales Orders for Intra/Intercompany area
  • - Support Analyst and assigned Team in Salesforce cases for order status enquiries from Customer Service / Business Logistic Services Organizations across EMEA
  • - Support Analyst and assigned Team in completing assigned tasks within SLA targets (i.e. ticket resolution, cases resolution, conversion issue resolution, PO Monitoring, etc.)
  • - Support Analyst and assigned Team in proactive problem identification and resolution
  • - Support Analyst and assigned Team Provide in investigate, troubleshoot issues identified with connection to various international contacts
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

3M Talent Academy Internship Program: STP Buyer

Wrocław
Wygasła: 22.06.2022
full-time
umowa zlecenie
trainee
Obowiązki:
  • Invent your career by joining 3M Service Center EMEA this summer
  • If you want to grow through collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us
  • Goal of the position:
  • STP Associate - Category Buyer is responsible for the conscientious performance of duties
  • Tasks include:
  • - Creating and updating source data (PIR/SL)
  • - Order support (PR/PO/POA)
  • - Processing of shopping carts (Shopping Carts)
  • - Processing of the discrepancies between invoice and order (incl. GRIR)
  • - Cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization including responding to queries, preparing necessary analysis, coordinating tasks and various activities requested by organization
  • What will you be doing?
  • - Maintaining good relationships with customers through efficient and comprehensive answering questions and proactively addressing issues
  • - Interoperability and effective cooperation with the team, supervisors, other departments of the company and Business Partners
  • - Effective cooperation with EMEA Strategic Sourcing & Packaging Solutions Organization (Category and Sub- Category Leads and other stakeholders)
  • - Achievement of all established goals both individual as well as whole department ones in accordance with operational metrics
  • - Continuous improvement of quality of performed duties in accordance with received trainings
  • - Compliance with the established order, procedures, and time, in accordance with work rules
  • - Demonstrating initiative and innovation at the workplace
  • - Adapting all the 3M ethic rules to daily work
  • - Support for Category Buyers
  • - Perform other tasks assigned by the Supervisor
  • Who is welcomed to apply?
  • - Students (final years) and recent graduates
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Ogłoszenie Archiwalne
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