Ocena ogólna pracodawcy
AMWAY BUSINESS CENTRE-EUROPE sp. z o.o.
KRAKÓW, UL. PAWIA 21
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Rekrutacje prowadzone przez firmę:
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Archiwalne ( 1076 )
Senior Systems Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Lead the adoption of global solutions across markets, minimizing variations where feasible
- Drive standardization and simplification of requirements in collaboration with Product Managers and Business Subject Matter Experts
- Provide sophisticated analysis and statistical insights to support the development of compelling business cases for new features
- Demonstrate a nuanced understanding of market variations to design system configurations that balance consistency and flexibility
- Decompose complex business requirements into granular Functional User Stories
- Craft detailed Functional User Stories outlining logical and technical steps for planning, execution, and delivery
- Define meticulous Acceptance Criteria for each User Story
- Produce comprehensive documentation utilizing advanced tools such as Confluence
- Collaborate closely with UX teams to validate proposed solutions, ensuring alignment with business objectives
- Ensure strict adherence to project timelines and milestones
- Actively participate in team meetings, offering valuable insights and information as required
- Provide hands-on support to facilitate the smooth adoption of new features by the business
- Conduct thorough post-implementation analysis to inform future enhancements and optimizations
- Serve as a primary point of contact for the Production Support team, offering clarifications and insights to resolve incidents promptly
- Demonstrates technical proficiency and working knowledge of standard practices, procedures, and systems
- Interprets and applies data analysis, procedures, policies, and protocols
- Independently resolves routine to moderately complex problems
- Performs complex tasks and supports projects under limited supervision
- The success is measured through the quality and quantity of output
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with Danish
Pawia 21, Stare Miasto, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
GBS Transformation Project Manager
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Lead medium-sized programs and projects and serves as a liaison between key stakeholders including functional units (e.g., Finance, Technology, Supply Chain, Marketing, R&D, etc.) and markets
- Serve as the key point of contact for all aspects of the program or project; ensures smooth execution and delivery
- Defining the project governance (controls – meeting and reporting cadence, stakeholder groups)
- Setting up tools and standards for managing the program
- The project manager directs the creation, approval, and ongoing change control of the project plan
- Planning the overall program/projects and monitoring the progress
- Delivering the project within the assigned budget. Managing risks and issues log and taking corrective measurements
- Performing Project Tracking. The project manager applies this proactive approach in routinely tracking the project members’ progress against their project commitments
- Define Project Roles and Responsibilities and ensures that project members understand what is expected of them and what they should expect from one another
- Drive ownership of decisions to the level where the accountability of the decision lies
- Managing stakeholders’ communication and change management activities
- Managing the main project documentation and repositories
- Studies the lessons learned from prior projects and applies the most important lessons to the new project
- Adopt Project Management Best Practices. The project manager, not management, is responsible for defining, teaching, and enforcing the use of good project management practices
- Promote stakeholder and end-customer involvement. The project manager recognizes that project success is directly related to satisfying the end-customer; therefore, end-customer involvement is essential to ensure project success
- Enforce Effective Change Control. The project manager ensures that scope changes, communications, and quality are carefully managed
- Adhere to and proponent of the Lean Operations framework, Inc. High-Performance Culture (5Rs)
- Mentor Project Members. The project manager supports the development of the project team
- Promote Good Working Relationships. The project manager serves as a role model in promoting good working relationships across a project
- In-house consultancy for projects and programs
- Providing training to projects and programs teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Representative with Bulgarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technology Manager - Market Innovation & Applications
Pawia 21, Stare Miasto, Kraków
Wygasła: 15.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Lead and manage team, including but not limited to feedback process, helping team in overcoming challenges, guidance to the team etc. Responsible in leading team to build software (web & app) that is optimized, well organized and maintainable
- Report status to Leadership and Business
- Participate in budget discussions and allocations for the PoD
- Controlling and approving vendor’s invoices
- Invest time daily on all projects to remove impediments and provide solutions to technical challenges and make escalations as necessary
- Partner with the Enterprise team to establish and maintain standards for your domain in the market
- Work with other engineering and product leaders to evolve our delivery processes and drive cross-team collaboration and cooperation
- Work closely with multiple internal departments, Global teams, and third-party vendors, to prioritize issues as well as provide detailed status reports on assigned projects and ongoing support for assigned systems and applications
- Continual improvement of all in-scope areas, including the development of automated tooling
- Performance management of all the platforms, strategize the infra scaling requirements
- Ensure compliance with the recommendations from Information Security and Risk team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Travel Specialist - ESAN and Central Asia
Pawia 21, Stare Miasto, Kraków
Wygasła: 10.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Travel Sourcing
- • Identify, source, and evaluate Corporate Travel vendors, such as airlines, hotels, car rental agencies, and travel management companies
- • Negotiate and maintain contracts and agreements with vendors to secure favorable terms, pricing, and service levels to meet business objectives and cost-saving target delivery
- • Monitor and analyze travel and event spending to ensure they align with the budget. Implement cost-saving strategies while maintaining the quality and safety of travel services
- • Set clear objectives and continuously monitor vendor performance based on established service levels and KPIs and resolve issues to ensure compliance with contractual obligations
- • Establish and maintain strong relationships with vendors to ensure the best service and value for the organization
- Travel Management – Program Optimization
- • Be part of the Global Travel Team to lead improvements and new implementation of travel program initiatives in the region to enhance the overall travel program's efficiency, cost-effectiveness, and traveler experience
- • Identify opportunities to leverage technology solutions, such as increasing the online booking adoption rate
- Travel Management – Support and Communication
- • Be the travel management expert and serve as the primary point of contact for travellers, addressing their travel-related inquiries and issues promptly
- • Be the voice of employees to manage and escalate service issues to ensure high levels of internal customer satisfaction
- • Educate and communicate travel policies to employees, providing guidance and support for policy adherence
- Travel Management – Reporting and Analysis
- • Analyse data to identify trends and areas for improvement, making recommendations to the management for travel budget optimization from a pre-trip perspective
- • Generate reports on travel expenses, vendor performance, and travel program effectiveness
- Travel Management – Travel Risk Management
- • Collaborate with corporate security and risk management teams to assess and mitigate travel-related risks
- • Develop communication plans to travelers on travel security and duty of care
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration and Payroll Team Leader
Pawia 21, Stare Miasto, Kraków
Wygasła: 06.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- managing HR Payroll and Administration team responsible for several entities
- Works according to Company policies, procedures, and standing instructions. Ensures the rules comply with local legal regulations on HR administration, time and payroll for respective countries
- Actively partners with HR Business Partners and HR Managers for regular collaboration touch points (status calls, service quality, service level agreements, escalations, improvements, and lessons learnt)
- Partners with external partners/vendors, including vendor management (status calls, escalations, etc); plays a focal point for a vendor for a given area of responsibility
- Prepares and maintains complex reports, as well as dashboards
- Monitors service delivery, SLAs, KPIs, and acts accordingly
- Point-of-contact for local authorities in case of external audits
- Responsible for Knowledge Management within given areas of responsibility
- Proactively seeks process improvements and process re-design opportunities
- Handles escalations for complex employee/vendor queries
- Supervises ongoing in the team HR projects
- Pro-active management of regional change requests within a global framework
- Independently resolves moderately complex to complex problems
- Performs complex tasks and leads projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Danish
Pawia 21, Stare Miasto, Kraków
Wygasła: 06.04.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Representative with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 06.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Regulatory Affairs Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 02.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Maintaining full and in-depth knowledge of all current business lines and market/s of responsibility legislation, including proposed changes; also, regulations concerning product registration, ingredients, claims, product classification, packaging and product labelling on national basis as it may apply, specifically for the business lines of responsibility projects
- Monitoring changes in regulation and determining potential risks for import and marketing of all products sold by Amway in the market/s of responsibility. Ensuring that any potential risks are escalated through the right channels, monitored and resolved in a timely manner to avoid impact to product sales
- Providing registration and notification dossiers, declaration and certification of the Amway products in the market/s of responsibility
- Checking and approving artworks in accordance with requirements of markets of responsibility legislation. Preparing regular progress reports
- Interacting with registration agencies for declaration and registration and notification for the Amway products in the markets of responsibility. Including REACH compliance needs. Preparing regular progress reports
- Consulting and support to departments of Amway about questions on registration, notification, declaration and certification
- Takes responsibility in supporting Customer Service and Sales Department on any related technical questions from ABO’s for all range of Amway products ensuring alignment with Centre and other European and/or (as applicable) departments such as Corporate Affairs, Legal, Marketing, etc
- Involvement in activities aimed at protecting the interests of Amway during scheduled and unscheduled inspections of products by state authorities, preparing documentation, arranging internal and external examination of goods (if necessary and at the request of government agencies), coordinating activities with Centre, Marketing, lawyers and other departments
- Supporting productive relations with employees at Centre, with employees of other subsidiary companies in Europe as applicable), and with state and other institutions and organizations that regulate Amway product quality and safety
- Timely informing of marketing departments on ongoing changes relating to the Amway products
- Establishes sound communication and working relationships within R&D, corporate personnel in the headquarters, as well as with all other company affiliate personnel, suppliers, consultants, legal counsels, public and government agencies; in general, always strives to uphold a professional stance in representation of the Company
- Protects the company’s proprietary information by ensuring confidential information is not released to individuals, except on a need-to-know basis and if properly covered with appropriate confidentiality agreements. Makes sure that said agreements are executed in a timely manner and assumes responsibility for their execution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Accountant
Pawia 21, Stare Miasto, Kraków
Wygasła: 31.03.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Perform daily operational activities, based on assignment by Team Leader and/or Process Manager
- Ensure daily processes are completed in an accurate and timely manner
- Perform MEC and YEC activities
- Monthly balance sheet reconciliation process, including follow up to correct balances
- Quarterly balances review
- Support External Audit process
- Identifying and reporting potential process improvements (Innovation Funnel)
- Supporting process improvement implementations (Ideas / RoadMap / Local projects)
- Near incident monitoring and reporting
- Process and DTP standardization
- Supporting other team members in day-to-day processes
- Responding to queries from different Stakeholders
- Develop strong relationships with Key Stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with Greek
Pawia 21, Stare Miasto, Kraków
Wygasła: 31.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provides excellent customer service through timely and accurate processing of information and contribution to data management: governance and data cleansing activities
- Validates and enters data (e.g. applications, generic data maintenance, orders, resignation renewal) for multiple countries
- Performs deep and complex document validation and checks information for completeness and correctness in compliance with business conduct rules
- Investigates requests from Amway Business Owners and independently provides appropriate solutions based on experience and acquired Customer Service knowledge
- Assists other team members with daily duties
- Accurately enters and updates data records in various IT Systems
- Identifies system errors and informs uplines about all ABO related issues
- Monitors and maintains inbound channels and document workflow
- Collaborates on daily basis with other Central Functions
- Contributes to high data quality and applies data governance standards
- Protects personal database and applies all legal requirements in regard to personal data protection
- Supports Amway driven data entries or corrections in case of urgent exceptional situations to provide seamless ABO experience
- Generates innovative ideas and solutions that will increase ABO satisfaction and support an environment that embraces continuous improvement to drive customer value
- As Subject Matter Expert contributes to optimize cross departmental process and workflows
- Contributes to projects in various departments outside of regular scope of responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Representative with Bulgarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technology Manager - Market Innovation & Applications
Pawia 21, Stare Miasto, Kraków
Wygasła: 16.03.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Lead and manage team, including but not limited to feedback process, helping team in overcoming challenges, guidance to the team etc. Responsible in leading team to build software (web & app) that is optimized, well organized and maintainable
- Report status to Leadership and Business
- Participate in budget discussions and allocations for the PoD
- Controlling and approving vendor’s invoices
- Invest time daily on all projects to remove impediments and provide solutions to technical challenges and make escalations as necessary
- Partner with the Enterprise team to establish and maintain standards for your domain in the market
- Work with other engineering and product leaders to evolve our delivery processes and drive cross-team collaboration and cooperation
- Work closely with multiple internal departments, Global teams, and third-party vendors, to prioritize issues as well as provide detailed status reports on assigned projects and ongoing support for assigned systems and applications
- Continual improvement of all in-scope areas, including the development of automated tooling
- Performance management of all the platforms, strategize the infra scaling requirements
- Ensure compliance with the recommendations from Information Security and Risk team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Danish
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.03.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Regulatory Affairs Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 03.03.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Maintaining full and in-depth knowledge of all current business lines and market/s of responsibility legislation, including proposed changes; also, regulations concerning product registration, ingredients, claims, product classification, packaging and product labelling on national basis as it may apply, specifically for the business lines of responsibility projects
- Monitoring changes in regulation and determining potential risks for import and marketing of all products sold by Amway in the market/s of responsibility. Ensuring that any potential risks are escalated through the right channels, monitored and resolved in a timely manner to avoid impact to product sales
- Providing registration and notification dossiers, declaration and certification of the Amway products in the market/s of responsibility
- Checking and approving artworks in accordance with requirements of markets of responsibility legislation. Preparing regular progress reports
- Interacting with registration agencies for declaration and registration and notification for the Amway products in the markets of responsibility. Including REACH compliance needs. Preparing regular progress reports
- Consulting and support to departments of Amway about questions on registration, notification, declaration and certification
- Takes responsibility in supporting Customer Service and Sales Department on any related technical questions from ABO’s for all range of Amway products ensuring alignment with Centre and other European and/or (as applicable) departments such as Corporate Affairs, Legal, Marketing, etc
- Involvement in activities aimed at protecting the interests of Amway during scheduled and unscheduled inspections of products by state authorities, preparing documentation, arranging internal and external examination of goods (if necessary and at the request of government agencies), coordinating activities with Centre, Marketing, lawyers and other departments
- Supporting productive relations with employees at Centre, with employees of other subsidiary companies in Europe as applicable), and with state and other institutions and organizations that regulate Amway product quality and safety
- Timely informing of marketing departments on ongoing changes relating to the Amway products
- Establishes sound communication and working relationships within R&D, corporate personnel in the headquarters, as well as with all other company affiliate personnel, suppliers, consultants, legal counsels, public and government agencies; in general, always strives to uphold a professional stance in representation of the Company
- Protects the company’s proprietary information by ensuring confidential information is not released to individuals, except on a need-to-know basis and if properly covered with appropriate confidentiality agreements. Makes sure that said agreements are executed in a timely manner and assumes responsibility for their execution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Employee Information Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal Hire-to-Retire (HtR) GBS teams
- Workload management within area of responsibility
- Collaborates with Digital Employee Experience Team to implement and support a consistent employee experience across geographies and practices through usage of HR Tools
- Collaborates with Human Capital Insights Team to implement and support People Analytics experience for dedicated stakeholders across geographies and practices through usage of HR Analytics
- Executes the solutions for global systems audits for data accuracy and consistency
- Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
- Master data maintenance, errors monitoring and handling,
- Creates and manages moderately complex reports on ad-hoc and regular basis
- Handling customer queries related to area of responsibility
- Handles escalations for moderately complex employee queries
- Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
- Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
- Demonstrates independently technical proficiency and working knowledge of standard practices, procedures and systems
- Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
- Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
- Updates operating documentation and Knowledge Management articles for HR systems support
- Plays a focal point role for specific HR systems sub-process
- Independently resolves moderately complex problems
- Leads projects under supervision
- Requires basic working knowledge of principles and practices of area of specialty
- Develops proficiency in area of specialty through practical experience
- Develops solutions to a variety of routine technical problems of limited scope using application of basic technical principles, theories and concepts
- Work mostly focused on tasks, with supporting role on technical projects and programs
- Work direction given in tasks, following detailed instructions with review of work by peers or upline and reliance on upline for problem resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Accountant - Cash Management
Pawia 21, Stare Miasto, Kraków
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Daily operational activities (manual journals posting / Payment verification /reporting / balance sheet reconciliations and monitoring / documents review / accrual calculation)
- Performing ORACLE system operations
- Research and resolved Cash Management issues
- Develop good relationships with Key Stakeholders
- Perform Month end close activities
- Support Quarterly Balance Sheet Review
- Support Internal and External Audit process
- Process and DTP Standardization
- Job tasks connected with Improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Slovenian
Pawia 21, Stare Miasto, Kraków
Wygasła: 16.02.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Supervisor - Contact Center
Pawia 21, Stare Miasto, Kraków
Wygasła: 11.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Ensures efficient operations by monitoring quality, effectiveness, and efficiency of operations. Provides real-time monitoring of workload, performance, and staffing level. Prioritizes and assigns work to employees and initiates corrective measures to resolve problems
- Motivates, develops, and leads a team of Customer Service Representatives to peak performance
- Responsible for the personal development of the team members to the full potential of their role and towards their career aspirations
- Creates and maintains a positive, respectful work environment for staff
- Work in a consultative and supportive manner with ABOs to manage their business needs
- Receives and responds to enquiries related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, communications
- Resolves Amway Business Owner claims and complaints fairly and effectively in a diplomatic manner to satisfy customer needs
- Monitors Key Performance Indicators (KPI) and contributes to achieve service level targets related to service delivery and customer satisfaction
- Contributes to the implementation of our Sales and Marketing Plan and Business Conduct Rules
- Maintains contact management database by entering information
- Uses knowledge management resources to provide complete and correct information
- Directs unresolved requests and enquiries to further support levels and to other departments and affiliates
- Ensures that the confidentiality of data is kept and applies all legal requirements
- Implements innovative ideas and solutions to support an environment that embraces continuous improvement to drive customer value
- Assists other team members to leverage and develop their capabilities
- Leads projects across various departments
- Builds and maintains professional relationships with ABOs and customers, as well as other stakeholders across the ESAN region
- Monitors the workload and delegates task to team members. Ensures that key performance indicators are achieved
- Handles major incidents, that cannot be resolved by team members
- Sets daily direction, delegates, and solves problems. Identifies and implements improvement opportunities to move work forward within the standards and processes
- Conducts hiring interviews and makes recommendations for new hires
- Coordinates Quality Assurance and Training-related tasks to enable customer service meet our quality standards
- Decision making for goodwill refunds, promotions, and free deliveries
- Acts as main point of contact and clarification for other departments, and external service providers (Business Conduct, Finance, Comms team, etc.)
- Participates in creation, (re)definition of specific processes and procedures
- Tests new software as required, keeping in mind ABO needs according to market-specific requirements
- Assumes full responsibility by answers and input provided, with high exposure
- Second-level check by ABOs EOM qualification enquiries. Aligning the PV adjustment requests with the Supervisors
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Accountant
Pawia 21, Stare Miasto, Kraków
Wygasła: 01.02.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Perform daily operational activities, based on assignment by Team Leader and/or Process Manager
- Ensure daily processes are completed in an accurate and timely manner
- Perform MEC and YEC activities
- Monthly balance sheet reconciliation process, including follow up to correct balances
- Quarterly balances review
- Support External Audit process
- Identifying and reporting potential process improvements (Innovation Funnel)
- Supporting process improvement implementations (Ideas / RoadMap / Local projects)
- Near incident monitoring and reporting
- Process and DTP standardization
- Supporting other team members in day-to-day processes
- Responding to queries from different Stakeholders
- Develop strong relationships with Key Stakeholders
- Perform Fixed Assets and Project Accounting Reconciliations Process
- GL related transactions in Oracle system, making necessary postings
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration and Payroll Coordinator
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.01.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Coordinates and administers HR processes from “Hire to Retire” (onboarding, contracts and amendments preparation, benefits, absence management, offboarding and similar)
- Supports team in multiple parts of payroll process including collaboration with local stakeholders: Finance, Treasury, HRBP, HR Geo
- Prepares, distributes and collects all needed employee personal and remuneration documentation
- Master data maintenance, error monitoring and handling
- Handles employee queries related to payroll, HR Admin, and Time Management
- Collaborators with external partners\vendors
- Prepares and maintains standard and ad hoc reports and queries
- Works according to Company policies, procedures, and standing instructions
- Identifies areas for process improvements; providing country-specific subject matter expertise and solutions
- Independently resolves routine problems; resolves moderately complex problems under supervision
- Supports ongoing HR projects within the ESAN region
- Geographical scope: selected countries in a given region (ESAN region)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Network Engineer
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.01.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Maintain and design the Wide and Local Area Networks of Amway’s 700+ locations worldwide
- Design, maintain and support Amway’s global network infrastructure, to support business requirements for performance, functionality, capacity, costs & security
- Network Modeling and Governance to assure performance & cost requirements are sufficiently met
- Analyze business and applications requirements to develop technical network solutions for corporate data, voice and video traffic
- Develop technology roadmaps and manage technology vendors for all network infrastructure-related technologies and systems
- Help to resolve complex problems with many variables and high criticality
- Develop and evolve the network infrastructure towards a modern & harmonized environment
- Develop and design network automation tools and scripts to drive cloud adoption and the development to a Software-defined network
- Provides analytical input to other IT teams to resolve and optimize performance
- Lead and supervise network projects to assure they meet expectations in cost and timing
- Closely partner with different groups within the Technology organization as well as business units to clearly understand their requirements, implement technology solutions, and own the resulting systems
- Represent the team and manager at business and project meetings
- Participate in the team on-call rotation and provide Level 3 and Level 4 support for high critical incidents and escalations
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration and Payroll Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 10.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for multiple parts of payroll & HR administration for polish market process including collaboration with other Departments like: Finance, Treasury, HRBP
- Calculating salary including overtime, deductions, bonuses etc
- Responsible for Benefits Service
- Data maintenance, errors monitoring and handling
- Handling employee queries related to payroll, HR Admin and time management
- Collaboration with external partners/vendors
- Prepares and maintains standard HR and ad hoc reports and queries
- Independently resolves routine problems
- Participation in HR Projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 05.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with European Languages - Contact Center
Pawia 21, Stare Miasto, Kraków
Wygasła: 05.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with Finnish
Pawia 21, Stare Miasto, Kraków
Wygasła: 05.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Employee Information Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 03.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal Hire-to-Retire (HtR) GBS teams
- Workload management within area of responsibility
- Collaborates with Digital Employee Experience Team to implement and support a consistent employee experience across geographies and practices through usage of HR Tools
- Collaborates with Human Capital Insights Team to implement and support People Analytics experience for dedicated stakeholders across geographies and practices through usage of HR Analytics
- Executes the solutions for global systems audits for data accuracy and consistency
- Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
- Master data maintenance, errors monitoring and handling,
- Creates and manages moderately complex reports on ad-hoc and regular basis
- Handling customer queries related to area of responsibility
- Handles escalations for moderately complex employee queries
- Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
- Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
- Demonstrates independently technical proficiency and working knowledge of standard practices, procedures and systems
- Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
- Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
- Updates operating documentation and Knowledge Management articles for HR systems support
- Plays a focal point role for specific HR systems sub-process
- Independently resolves moderately complex problems
- Leads projects under supervision
- Requires basic working knowledge of principles and practices of area of specialty
- Develops proficiency in area of specialty through practical experience
- Develops solutions to a variety of routine technical problems of limited scope using application of basic technical principles, theories and concepts
- Work mostly focused on tasks, with supporting role on technical projects and programs
- Work direction given in tasks, following detailed instructions with review of work by peers or upline and reliance on upline for problem resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Warehouse Group Leader
Pruszków
Wygasła: 30.12.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Ensures proper documentation flow together with complete documentation for the parcels
- Coordinates and jointly takes responsibility for products relocation on the pick storage locations and in storage area
- Controls products inbound and outbound of the products and sets relocations of damaged products
- Complets requisition documentation
- Schedules and supervise warehouse employees work. (Storage, inbound & outbound area, filler areas)
- Prepares reports regarding warehouse operations
- Controls the content of ready packed parcels
- Runs stock counting
- Coordinates the distribution of the work of the people belonging to the area and checks the quality of their work, intervening if necessary
- Constantly monitors the condition of the devices belonging to the area and makes recommendations to the upline for the necessary measures
- Responsible for observing and enforcing the occupational health and safety rules of the employees
- Closely cooperates with the employees of the entire warehouse team who do not belong to him and, if necessary, transfers an employee from the team to another task
- Performs the work under the guidance of himself and the team in order to provide the best service to our customers and ensures its maximum quality
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Project Leader
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.12.2023
full-time
umowa o pracę tymczasową
hybrid work
team manager
Obowiązki:
- Manage the monthly product, brand and sales content plans, implementation and lifecycle
- Work closely together with internal departments (Comms, Portfolio, Sales, Publications, Area Marketing) to identify relevant updates and content plans and to ensure timely implementations according to schedule and resource availability
- Coordinate the creation of new web templates and be in contact with dedicated digital agencies
- Work closely together with regional e-Business and IT teams in case of implementation of new functionalities and tools
- Support sub-regional localisation and implementations of Enterprise content solutions
- Oversee the web content creation (content, templates, tools) including approvals with all relevant parties
- Ensure adherence to overall style guides and best online practice as well as a harmonized implementation in all markets
- Audit websites and create content update and improvement plans
- Support in delivering digital campaigns, programs, experience and solutions to support Amway distributors and customers
- Standardize content across Europe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data & Processes Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Conduct in-depth analysis of financial data to Direct Procurement and PTP (vendor invoices, payment records, expense reports, good receipts ect.). Seek trends, interpret data and draw conclusions out of the analysis in order to support AP Transformation by deliver informative analysis interpretation
- Recommend potential solutions to AP CoE Lead and Transformation Lead base on Analysis
- Choose proper tools and ways for analyzing data (e.g. Tabelau) in order to provide informative analysis and support decision making
- Support Buyers Assistants in daily activities (Maintain accuracy of systems data- price update, item set up, supplier set up, PN, NCMR etc.)
- Determines root cause and leads necessary analysis and changes to improve/ and or automate processes of Direct Procurement and Accounts Payable- improving productivity and customer service
- Find out ways to improve current ways of data issuing to the system to improve productivity
- Attends meetings as required to support process improvements or resolve operational issues
- Create reports (ad hoc and regular) and analyses to assist in tracking various aspects of the process, and service performance, providing actionable insights to support decision-making. Build the templates for reports
- Maintain comprehensive documentation of data analysis processes and findings for reference and audit purposes
- Troubleshoot data-related issues and proactively address challenges that may affect accounts payable/ Direct Procurement functions. Highlight the issues and recommend potential solutions to resolve them
- Collaborating with the team and other departments in Finance, Procurement, and Technology, to gather and analyze data for broader financial insights
- Report to AP COE Lead
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Talent Acquisition Coordinator
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for multiple parts of the Talent Acquisition process including collaboration with outside stakeholders (Talent Acquisition CoE, HR Generalists, HRBPs, external sourcing partners, language schools, etc.) through intake calls with Hiring Managers, sourcing, screening, interviewing, and offering process
- Posting open positions on internal and external career sites in a timely and professional manner
- Manages the scheduling of all interviews, ensuring candidates and hiring managers are fully briefed
- Update the candidates on the status of their applications and communicate feedback from an interviewer
- Giving regular update to agencies on candidate’s statuses and verifying candidates' lists
- Master data maintenance (collecting information from candidates, updating Applicant Tracking System)
- Taking part in job fairs, job events, etc
- Handling basic candidate, hiring manager, Talent Acquisition CoE queries related to area of responsibility
- Independently resolves routine problems; resolves moderately complex problems under supervision
- Prepares and maintains standard and ad hoc reports
- Reporting to Talent Acquisition Team Leader
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Intelligence & Optimization Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 28.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide support and technical expertise/consulting to enable detailed, data-based recommendations and insight to senior leadership across the West markets
- Be a key storyteller for our digital understanding and journey, including developing the muscle across our internal partners to use data, insights and the many data visualization tools we have developed to craft clear and simple stories to inform our technology strategy
- Develop sophisticated methods of analyzing our ABO and customer data, including creating proper hypotheses and measurement strategies across our channels with the intent of gaining a deep understanding of our growth drivers
- Ensure relevant traffic and key performance metrics are captured in order to provide actionable insights
- Provide insights on data trends and anomalies, making recommendations where appropriate to improve business/platform performance
- Analyze website data on traffic sources and patterns, order volume, conversion funnel, navigation behavior, and product selection
- Answer ad-hoc critical business questions through deep-dive analyses
- Create, maintain and/or enhance all web analytics dashboards
- Help to execute A/B tests and monitor results for applicable enhancements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Social Media Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- What you’ll do:
- - Design and implement a social media strategy and guidelines that align with our overarching business goals
- - Own editorial planning and intake process with cross-functional teams (Marketing, events, industry relations, etc.)
- - Manage day-to-day posting on Amway corporate social properties for our region
- - Write and edit engaging, relevant copy that quickly hooks our target audience and encourages action
- - Monitor, listen and respond to audience comments and direct messages
- - Collaborate closely with the marketing social team, corporate headquarters social team and influential Amway business owners to amplify the reach of our content across all campaigns and programs
- - Analyze and report on key metrics; adjust strategy as needed
- - Be a steward of best practices in messaging, grammar, and writing for social media
- - Help educate and elevate the team’s understanding of social media best practices
- - Stay on top of trends and tools in the social media space
- Executive Social Media Responsibilities:
- - Responsible for development and on-going management of the social media outreach strategy and plan for the MD that engages ABOs, critical business partners and external influencers and positions Amway in the modern Social Commerce space building Amway and the MD’s thought leadership position in the social space
- - Collaborate closely with the Office of the MD to plan the week-to-week calendar for the MD, ensuring time is used efficiently and productively, including prioritization towards driving our strategic priorities for our region
- - Generate, edit, publish and share engaging content daily (e.g., original text, photos, videos and news)
- - Build and refine a global list of ABO and external contacts to effectively engage and partner with on social and digital platforms. Work closely with Heads of Sales to identify future pipeline of leaders to advance partnership with
- - Analyzing engagement data, identifying interaction trends, and planning digital campaigns to build community online
- - Collaboration with the MD and other key executive stakeholders to manage, execute and evaluate the social content strategy, content creation and ABO virtual engagement plan, adjusting as necessary
- - Day-to-day management responsibility for community management including content posting and direct messaging for MDs social channels
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Lithuanian
Pawia 21, Stare Miasto, Kraków
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Slovenian
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Bulgarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Croatian
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with Portuguese - Contact Center
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound phone calls (70% phone calls & 30% emails)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Procurement Manager
Pawia 21, Stare Miasto, Kraków
Wygasła: 15.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Applies purchasing/procurement methodology to achieve organizational objectives, best value for the enterprise and achievement of target return on investments (ROI)
- Sources and purchases of materials and/or services necessary for the operation of an organization
- Works very closely with internal clients to: identify sourcing needs; conduct buy/market profiles; define acceptable service levels
- Develops sourcing strategies; solicits/analyzes requests for proposals; negotiates contracts and coordinates supplier integration plan with internal client
- Compiles & analyzes statistical data to determine the feasibility of buying and to establish price objectives
- Establish a supplier relationship management process with continuous improvement goals/programs
- Monitors market dynamics and communicates changes that affect internal client needs
- Confers with suppliers and analyzes suppliers' operations to determine factors that affect prices and determine the lowest cost consistent with quality, reliability, and ability to meet required schedules
- Reviews proposals, negotiates prices, selects/recommends suppliers, analyzes trends, follow-up etc
- Lead a team of Sourcing Managers based across ESAN region
- Development and coaching of multi-regional team
- Work to improve communication across the organization
- Help implement effective change management systems
- Ensure excellent customer service in all regions
- Conducts training to the Sourcing Manager’s to help them in building RFI’s, RFQ’s, RFP’s, run events and auctions
- Train the participating suppliers for the various tools that would be used on the eSourcing platform
- Leadership responsibilities: Participate in staffing activities; engage and retain team members, develop competencies in team members; guide & set objectives in line with employee capabilities & organizational requirements; identify career developmental needs & take appropriate action in order to build an engaged and skilled workforce to deliver quality work
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data & Processes Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 29.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Conduct in-depth analysis of financial data to Direct Procurement and PTP (vendor invoices, payment records, expense reports, good receipts ect.). Seek trends, interpret data and draw conclusions out of the analysis in order to support AP Transformation by deliver informative analysis interpretation
- Recommend potential solutions to AP CoE Lead and Transformation Lead base on Analysis
- Choose proper tools and ways for analyzing data (e.g. Tabelau) in order to provide informative analysis and support decision making
- Support Buyers Assistants in daily activities (Maintain accuracy of systems data- price update, item set up, supplier set up, PN, NCMR etc.)
- Determines root cause and leads necessary analysis and changes to improve/ and or automate processes of Direct Procurement and Accounts Payable- improving productivity and customer service
- Find out ways to improve current ways of data issuing to the system to improve productivity
- Attends meetings as required to support process improvements or resolve operational issues
- Create reports (ad hoc and regular) and analyses to assist in tracking various aspects of the process, and service performance, providing actionable insights to support decision-making. Build the templates for reports
- Maintain comprehensive documentation of data analysis processes and findings for reference and audit purposes
- Troubleshoot data-related issues and proactively address challenges that may affect accounts payable/ Direct Procurement functions. Highlight the issues and recommend potential solutions to resolve them
- Collaborating with the team and other departments in Finance, Procurement, and Technology, to gather and analyze data for broader financial insights
- Report to AP COE Lead
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Intelligence & Optimization Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 29.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide support and technical expertise/consulting to enable detailed, data-based recommendations and insight to senior leadership across the West markets
- Be a key storyteller for our digital understanding and journey, including developing the muscle across our internal partners to use data, insights and the many data visualization tools we have developed to craft clear and simple stories to inform our technology strategy
- Develop sophisticated methods of analyzing our ABO and customer data, including creating proper hypotheses and measurement strategies across our channels with the intent of gaining a deep understanding of our growth drivers
- Ensure relevant traffic and key performance metrics are captured in order to provide actionable insights
- Provide insights on data trends and anomalies, making recommendations where appropriate to improve business/platform performance
- Analyze website data on traffic sources and patterns, order volume, conversion funnel, navigation behavior, and product selection
- Answer ad-hoc critical business questions through deep-dive analyses
- Create, maintain and/or enhance all web analytics dashboards
- Help to execute A/B tests and monitor results for applicable enhancements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Talent Acquisition Coordinator (18-month temporary contract)
Pawia 21, Stare Miasto, Kraków
Wygasła: 29.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for multiple parts of the Talent Acquisition process including collaboration with outside stakeholders (Talent Acquisition CoE, HR Generalists, HRBPs, external sourcing partners, language schools, etc.) through intake calls with Hiring Managers, sourcing, screening, interviewing, and offering process
- Posting open positions on internal and external career sites in a timely and professional manner
- Manages the scheduling of all interviews, ensuring candidates and hiring managers are fully briefed
- Update the candidates on the status of their applications and communicate feedback from an interviewer
- Giving regular update to agencies on candidate’s statuses and verifying candidates' lists
- Master data maintenance (collecting information from candidates, updating Applicant Tracking System)
- Taking part in job fairs, job events, etc
- Handling basic candidate, hiring manager, Talent Acquisition CoE queries related to area of responsibility
- Independently resolves routine problems; resolves moderately complex problems under supervision
- Prepares and maintains standard and ad hoc reports
- Reporting to Talent Acquisition Team Leader
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Total Rewards Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 23.10.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Assists in implementation of compensation and benefits strategy
- Prepares job descriptions, job analysis, job evaluations and job classifications and supports other team members and upline in this work
- Participates in salary and labour market surveys in the region
- Continuously deepens understanding of all functions located in appropriate offices and benchmarks new roles if applicable
- Proactively works with relevant stakeholders for assigned functions/countries to understand and address compensation issues
- Provides advice, information and guidance for routine requests to HR Business Partners and local HR for assigned functions/countries on any Compensation and Benefits (C&B) related issue or business opportunities including responsibility for maintaining internal equity and external market relativity
- Participates in regional and global project teams to execute the implementation of Compensation and Benefits strategies and programs
- Coordinates compensation part of annual performance management process (budgets, pay ranges, merit matrices, etc.)
- Prepares cost analyses (e.g., cost of pay changes, annual calculation of merit and bonus budget accruals, etc.) under the supervision of the upline
- Administers and maintains compensation procedures, practices and programs
- Conducts periodic data audits and prepares reports
- Supports the upline on assigned projects and tasks related to C&B
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Content Localization Specialist with Turkish
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for tone/voice of communications for assigned products/brands and associated communication materials
- Collaborates with cross-functional teams, which may include Brand Managers, Art Directors, Account Representatives, Project Managers, Traffic and external resources
- Assures copy adheres to proper spelling, grammar, and applicable style & brand guides
- Assures quality through consistent proofreading
- Develops and maintains written communication style guides and glossaries, including communication of changes to appropriate users
- Review the LSP translation of all content (marketing and sales)
- Review online and offline centrally driven marketing and sales communications: product catalogue, pricelist, artworks, product descriptions, brand comms assets, sales programs, apps, event assets, Amway Academy assets and other Digital content
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Market Research Lead
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.10.2023
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
- Provide regular KPI tracking and performance result to the areas described in Job Purpose
- Develop format of regular reporting by being aligned with given function/stakeholders and deliver insight from the observed performance
- Conduct/develop creative modeling for business case scenario upon function/stakeholders request, providing recommendation for decision making
- Engage with Finance and BI team for day to day work to make sure right approach for analytics is made
- Synthesize findings from all analytics areas the team cover, connect dots to update uplines with critical findings/suggestion
- Critical window to engage with Finance and BI team for alignment on methodology/modeling of analytics
- Take adhoc request of developing business case, quickly bulid up create modeling to support quick decision making
- Leverages consumer, distributor, market and competitive insights and drivers to guide the development of business objectives, market strategies and operating plans
- Key capability areas include: brand building, concept development, concept/advertising testing, competitive intelligence
- Defines and develops market research projects that impact organizational strategies, business goals and operating plans
- Devises market studies and projects to investigate conditions and collect relevant data for analysis
- Analyzes research findings and provides insight to internal clients to support the development of brand strategies, product improvements and new products
- Investigates the consumer experience to support development of marketing and brand reputation initiatives including Quality of Life claims for key products, programs and solutions
- Engage with distributors through various frameworks to support development of business opportunity strategies and drive Health & Wellness growth opportunity across the Region
- Develop a set of insights to leverage our Sustainability strategy and drive growth across the Region
- Provide support in analyzing product user base customer satisfaction to identify improvement opportunities
- Analyzes business plans from micro to macro level (i.e., product/brand/category/portfolio) to recommend optimal alignment
- Delivers ad hoc tracking systems - e.g.; market share and funnel for key brands in defined markets
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Slovenian
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Croatian
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Bulgarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Service Representative with Portuguese - Contact Center
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound phone calls (70% phone calls & 30% emails)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Owner - Agile Tools
Pawia 21, Stare Miasto, Kraków
Wygasła: 13.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The primary role of the Product Owner of Agile Tools is to drive the vision for Amway’s core set of agile tools (Jira/Confluence, GitHub Enterprise, Slack, Mural, etc). This includes maintaining impact maps, journey maps and roadmaps for all products
- The Product Owner works with application specialists and developers to translate business needs into a rolling, groomed backlog that ensures the delivery of capabilities that support and progress Amway’s agile practices
- Serve as the voice of the consumer (i.e., agile teams) to development teams enhancing and supporting these platforms
- Serve as internal subject matter expert on the intersection between Amway’s agile framework and related configuration in agile tools
- Facilitate testing, demos, releases, and iterative value delivery with the user base
- Leads Agile Tools team and provides support as needed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Administrator (18-month temporary contract)
Pawia 21, Stare Miasto, Kraków
Wygasła: 30.08.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Being first point of contact for Employees and Visitors, providing great experience and administrative support
- Receives, classifies and reconciles documents, packages and information
- Maintains schedules and administers arrangements for activities. This includes transfers, preparation of events, arranging of rooms, booking of catering, etc
- Organization/set up of meetings, trainings as well as telephone and video conferences
- Manages day-to-day operations of the office for the smooth and efficient daily manner
- Management of e-mail/mail inbox. Handling of internal and external correspondence
- Answers all incoming calls in a professional manner
- Arranges short/long term stay in hotel/apartment
- Communicates maintenance and repair issues with the property management and outside vendors
- Support CSR initiatives
- Welcomes new visitors in the office, provides necessary information and key card
- Orders, stocks and distributes office supplies/staff consumables (managing/filling up fruit, refreshments, etc.)
- Registers and verifies all vendor invoices prior to processing to accounting department for payment. Manages relationships with vendors, service providers, landlords and ensuring that all items are invoiced
- Support new joiners during onboarding process
- Provides support on department projects as requested
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Koordynator/ka biura
Pruszków
Wygasła: 29.09.2023
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Kontakt z odpowiednimi dostawcami/wykonawcami w celu zapewnienia codziennego sprawnego funkcjonowania biura (kwestie techniczne, sprzątanie itp.)
- Odpowiedzialność za zaopatrzenie biura w niezbędne materiały biurowe
- Przeglądanie, kierowanie i/lub odpowiadanie na przychodzącą pocztę, publikacje i inną korespondencję
- Przygotowywanie i przepisywanie notatek i innych materiałów na spotkania biznesowe, dokonywanie korekt i wprowadzanie zalecanych zmian w materiałach
- Pomoc w przygotowywaniu raportów
- Przygotowywanie prezentacji i przemówień na spotkania lokalne i międzynarodowe
- Bieżące dokonywanie ustaleń dotyczących podróży służbowych i zakwaterowania, zobowiązań biznesowych i harmonogramów
- Odpowiedzialność za realizację przydzielonych zadań administracyjnych
- Nadzór przyjmowanych gości biznesowych w biurze
- Tłumaczenie potrzebnych materiałów
- Pierwszy punkt kontaktu dla pracowników
- Aktualizacja lokalnych procedur w celu zapewnienia zgodności z przepisami dotyczącymi zatrudnienia i dostosowania strategii biznesowych do wartości korporacyjnych
- Pomoc w procesach rekrutacyjnych dla pracowników magazynu, współpraca z agencjami pracy tymczasowej
- Odpowiedzialność za kluczowe procesy cyklu życia pracowników, przyjmowanie nowych pracowników, zarządzanie danymi, zarządzanie nieobecnościami, śledzenie urlopów, szkolenia BHP, badania lekarskie, świadczenia i odejścia we wszelkiego rodzaju kwestiach organizacyjnych i administracyjnych w oddziale
- Odpowiedzialność za onboarding (lokalne obowiązki administracyjne) nowych pracowników i procesy offboardingu (administracyjne) w oddziale
- Zapewnienie właściwego przepływu komunikacji wśród pracowników
- Odpowiedzialność za koordynację plików umów pracowniczych i aneksów oraz innej dokumentacji związanej z pracownikami
- Dokumentowanie działań związanych z zasobami ludzkimi poprzez wypełnianie formularzy, raportów, dzienników i rejestrów
- Organizacja lokalnych spotkań/wydarzeń/uroczystości pracowniczych
- Wsparcie menedżerów w rozwoju pracowników
- Koordynacja kursów korporacyjnych i lokalnych
- Wsparcie w utrzymaniu i rozwoju kultury korporacyjnej
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Administrator
Pawia 21, Stare Miasto, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Being first point of contact for Employees and Visitors, providing great experience and administrative support
- Receives, classifies and reconciles documents, packages and information
- Maintains schedules and administers arrangements for activities. This includes transfers, preparation of events, arranging of rooms, booking of catering, etc
- Organization/set up of meetings, trainings as well as telephone and video conferences
- Manages day-to-day operations of the office for the smooth and efficient daily manner
- Management of e-mail/mail inbox. Handling of internal and external correspondence
- Answers all incoming calls in a professional manner
- Arranges short/long term stay in hotel/apartment
- Communicates maintenance and repair issues with the property management and outside vendors
- Support CSR initiatives
- Welcomes new visitors in the office, provides necessary information and key card
- Orders, stocks and distributes office supplies/staff consumables (managing/filling up fruit, refreshments, etc.)
- Registers and verifies all vendor invoices prior to processing to accounting department for payment. Manages relationships with vendors, service providers, landlords and ensuring that all items are invoiced
- Support new joiners during onboarding process
- Provides support on department projects as requested
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Administrator
Pruszków
Wygasła: 29.09.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Being first point of contact for Employees and Visitors, providing great experience and administrative support
- Receives, classifies and reconciles documents, packages and information
- Maintains schedules and administers arrangements for activities. This includes transfers, preparation of events, arranging of rooms, booking of catering, etc
- Organization/set up of meetings, trainings as well as telephone and video conferences
- Manages day-to-day operations of the office for the smooth and efficient daily manner
- Management of e-mail/mail inbox. Handling of internal and external correspondence
- Answers all incoming calls in a professional manner
- Arranges short/long term stay in hotel/apartment
- Communicates maintenance and repair issues with the property management and outside vendors
- Support CSR initiatives
- Welcomes new visitors in the office, provides necessary information and key card
- Orders, stocks and distributes office supplies/staff consumables (managing/filling up fruit, refreshments, etc.)
- Registers and verifies all vendor invoices prior to processing to accounting department for payment. Manages relationships with vendors, service providers, landlords and ensuring that all items are invoiced
- Support new joiners during onboarding process
- Provides support on department projects as requested
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 23.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Assist in research and investigation of new and innovative ways of paying ABO bonuses that increase satisfaction for the ABOs, as well as increase efficiency for Amway by reducing friction within the system
- Discuss ABO Outbound payment solution requirements with the local Affiliate (for example: what are the gaps, challenges, and requests from the ABOs)
- Assist in providing a list of ABO Outbound payment options, including eWallets, for each market and obtain agreement from various teams
- Assist in establishing meetings between Tech, GBS, Commercial Finance, and the Service Provider for ABO outbound payments to determine which options, including eWallets, would be compatible with our systems and would help drive efficiencies with the ABOs
- Assist in managing Vendor Payment Service Providers for contracting, relationship management, budget management, and solution generation
- Assist in creating a backup plan to support eWallets in case of payment disruption / Sourcing banks for a backup bonus payment
- Assist the GBS, Technology, and Commercial Finance teams in developing a seamless reconciliation process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Total Rewards Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 23.09.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Assists in implementation of compensation and benefits strategy
- Prepares job descriptions, job analysis, job evaluations and job classifications and supports other team members and upline in this work
- Participates in salary and labour market surveys in the region
- Continuously deepens understanding of all functions located in appropriate offices and benchmarks new roles if applicable
- Proactively works with relevant stakeholders for assigned functions/countries to understand and address compensation issues
- Provides advice, information and guidance for routine requests to HR Business Partners and local HR for assigned functions/countries on any Compensation and Benefits (C&B) related issue or business opportunities including responsibility for maintaining internal equity and external market relativity
- Participates in regional and global project teams to execute the implementation of Compensation and Benefits strategies and programs
- Coordinates compensation part of annual performance management process (budgets, pay ranges, merit matrices, etc.)
- Prepares cost analyses (e.g., cost of pay changes, annual calculation of merit and bonus budget accruals, etc.) under the supervision of the upline
- Administers and maintains compensation procedures, practices and programs
- Conducts periodic data audits and prepares reports
- Supports the upline on assigned projects and tasks related to C&B
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Talent Development Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 10.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- In partnership with leadership; develops, directs, plans, implements and evaluates a broad spectrum of employee development processes and activities to drive a high performance organization by:
- Leading enterprise performance management processes
- Facilitating and executing global employee opinion survey processes
- Identifying and guiding employee development curriculum through various career paths through on-the-job experiential learning, networking and formal learning programs
- Developing and effectively managing the enterprise learning and development university
- Developing global processes to identify and develop leadership and key talent encompassing high performers and high potentials
- Leading executive succession management processes
- Partnering with key stakeholders within and outside of HR in the development and enhancement of integrated talent development/talent management processes from an enterprise perspective
- Evaluating and overseeing contractors and vendors to supplement the development and administration of talent development programs and processes
- Working with other functions (e.g. manufacturing, engineering, operations, I.T., etc.) to ensure talent development processes and programs are consistently implemented across the enterprise
- Initiating visits to multiple worksites /locations (domestically and internationally) to confirm effectiveness of the enterprise talent development processes and programs, as necessary
- Developing, maintaining and reporting integrated talent development/talent management metrics
- Support Global TM programs and processes (Top Talent, Succession Management, Leadership Development and Employee Learning)
- Provide consultation to market Talent Management teams to support programs and processes
- Support Succession Process: Employee Central module, communications and talent review preparations
- Conduct Top Talent Round Table Meetings
- Support and administer Top Talent Assessment Process
- Manage vendor relationships
- Prepare presentations and talent related reports
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Oracle Application Developer
Pawia 21, Stare Miasto, Kraków
Wygasła: 09.09.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Write code forRICE objects using SQL, PL/SQL. Toad, XML Publisher, OAF, Oracle Forms, Oracle reports Workflow, Unix etc. on RTR Demands or Global Project assigned by Product Manager
- Designing, developing, deploying, testing and maintaining technical RICE objects
- Responsible to carry out oversee and support EBS Production Support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration and Payroll Coordinator
Pawia 21, Stare Miasto, Kraków
Wygasła: 09.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Coordinate and administer HR processes from “Hire to Retire” (onboarding, contracts and amendments preparation, benefits, absence management, offboarding and similar)
- Conduct payroll process including collaboration with company stakeholders: Finance, Treasury, HRBP
- Collaborate with external partners/vendors regarding payroll and benefits
- Coordinate, validate and ensure the correctness of payroll provided by external vendors for assigned countries
- Handle employee queries related to payroll, HR admin, and time management
- Prepare and maintain standard, ad hoc reports and queries
- Work according to Company policies, procedures, standing instructions as well as local legal regulations
- Resolve moderately complex problems under supervision
- Support team in ongoing HR projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Slovenian
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Croatian
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Lithuanian
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę tymczasową
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Italian
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with German
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Social Media Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 02.09.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Design and implement a social media strategy and guidelines that align with our overarching business goals
- Own editorial planning and intake process with cross-functional teams (Marketing, events, industry relations, etc.)
- Manage day-to-day posting on Amway corporate social properties for our region
- Write and edit engaging, relevant copy that quickly hooks our target audience and encourages action
- Monitor, listen and respond to audience comments and direct messages
- Collaborate closely with the marketing social team, corporate headquarters social team and influential Amway business owners to amplify the reach of our content across all campaigns and programs
- Analyze and report on key metrics; adjust strategy as needed
- Be a steward of best practices in messaging, grammar and writing for social media
- Help educate and elevate the team’s understanding of social media best practices
- Stay on top of trends and tools in the social media space
- Executive Social Media Responsibilities:
- Responsible for development and on-going management of the social media outreach strategy and plan for the MD that engages ABOs, critical business partners and external influencers and positions Amway in the modern Social Commerce space building Amway and the MD’s thought leadership position in the social space
- Collaborate closely with the Office of the MD to plan the week-to-week calendar for the MD, ensuring time is used efficiently and productively, including prioritization towards driving our strategic priorities for our region
- Generate, edit, publish and share engaging content daily (e.g., original text, photos, videos and news)
- Build and refine a global list of ABO and external contacts to effectively engage and partner with on social and digital platforms. Work closely with Heads of Sales to identify future pipeline of leaders to advance partnership with
- Analyzing engagement data, identifying interaction trends, and planning digital campaigns to build community online
- Collaboration with the MD and other key executive stakeholders to manage, execute and evaluate the social content strategy, content creation and ABO virtual engagement plan, adjusting as necessary
- Day-to-day management responsibility for community management including content posting and direct messaging for MDs social channels
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 29.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Assist in research and investigation of new and innovative ways of paying ABO bonuses that increase satisfaction for the ABOs, as well as increase efficiency for Amway by reducing friction within the system
- Discuss ABO Outbound payment solution requirements with the local Affiliate (for example: what are the gaps, challenges, and requests from the ABOs)
- Assist in providing a list of ABO Outbound payment options, including eWallets, for each market and obtain agreement from various teams
- Assist in establishing meetings between Tech, GBS, Commercial Finance, and the Service Provider for ABO outbound payments to determine which options, including eWallets, would be compatible with our systems and would help drive efficiencies with the ABOs
- Assist in managing Vendor Payment Service Providers for contracting, relationship management, budget management, and solution generation
- Assist in creating a backup plan to support eWallets in case of payment disruption / Sourcing banks for a backup bonus payment
- Assist the GBS, Technology, and Commercial Finance teams in developing a seamless reconciliation process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Head of Product Management
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Leads and manages the product management teams responsible for the creation and implementation of digital product solutions, market specific enterprise-facing solutions to help the market meets its strategic goals
- Accountable for delivering measurable business value and business capabilities
- Directs the operationalization of digital experience designs and solutions within the market by coordination efforts with Product Managers, engineering team and User Interface/User Experience (UI/UX) teams
- Provides direction and oversight to adjacent functions that deliver Content and Training as well as partnership to implement digitally enabled solutions driven by adjacent function needs (GTM activation of digital solutions)
- Promotes agile transformation to drive a shift in the work is completed and delivered to ABO’s
- Ensures analytics is embedded to drive data-driven market insights and ROI goals are achieved
- Provides thought leadership for the best analytical method for defining KPIs related to the market's annual operating plan and long-range business planning and drives product management team performance
- Advances innovative approaches to business needs to drive speed, quality and efficiency in delivery
- Partners closely with business stakeholders on the development and execution of GTM activation plans
- Leads ABO interactions, co-creation discussions and strategy, participates in key strategic meetings with ELT (executive leadership team), events and is the ambassador for technology solutions in these forums
- Supports Annual & Quarterly Budget processes to ensure product management investment meets Amway business goals
- Provide input towards the development of individual market digital strategies based on digital performance insights
- Lead the localization, deployment, and ongoing management of ABO- and customer-facing products as well as internal digital solutions
- Ensure the day-to-day planning, operations, and implementation, and management of e-commerce digital products across channels that runs the business are meeting the market needs
- Manage the strategic partnership with technology and platform vendors and agencies in the context of Amway’s approach to vendor strategy and alignment with preferred partners and platforms
- Cultivate the use of modern application development and deployment methodologies for rapid product localization and deployment drives efficiency
- Understand key moments across the ABO and customer journeys in the market, and apply this knowledge to improve the experience through the implementation of digital opportunities
- Provide thought market leadership to drive innovation in the areas of product management, UI/UX among functional leaders
- Partner closely with the Head of Engineering to apply principles of test-driven development, continuous integration and continuous deployment
- Collaborate closely with the Core Technology team heads of sales, marketing, customer service, last mile, finance, etc. for strategic alignment
- Drive global tech strategy in the market
- Regularly partner with other markets and outside the organization for experience sharing and bringing new perspectives into the market Technology area
- Manage budget and supports the West tech director with executive reporting to generate insights for future strategic decisions
- Drive partnership and coordination with adjacent functions with relevant to achieve alignment across multiple functions, identify and execute on key dependencies to deliver on technology priorities
- Manage and/or partner with technical leadership and staff in various countries (most closely with CORE teams)
- Manage, prioritizes, and provide strategic direction to the local market teams
- Focus is on long-term and technological innovation
- Conduct ongoing talent management and development of direct reports within the local market teams
- Significant engagement with Executive Business Leaders designing, managing and executing the portfolio
- Oversee sprint planning, daily stand-ups, sprint
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global Internal Audit Manager
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Internal Audit strategy: Work alongside the Internal Audit leadership team, including the Chief Audit Executive, to develop and execute a long-term audit strategy focused on helping the business achieve effective Enterprise Risk Management and business process maturity
- Risk assessment/audit execution: Plan and execute audits to assess Enterprise risk mitigation and/or the maturity of business processes, and bring forward recommendations that help the business achieve greater success over a long-term horizon through effective risk mitigation
- Business partnerships: Foster trusting relationships with key business leaders through character (demonstrated through a Founders Growth Mindset) and competence (demonstrated through value-added audit deliverables)
- Enterprise risk assessments: In partnership with the full Internal Audit leadership team, contribute to ongoing enterprise risk assessments
- Stakeholder management: Interact with high-level leaders and executives on audit activities, including matters of Enterprise- and operations-level risks, controls, policies and procedures
- Special investigations: Conduct special investigations, as requested, and make recommendations for improved controls, operating procedures, and systems design
- Audit Committee communications: As needed, assist in the preparation of reporting materials to the Audit Committee of the Board of Directors
- Talent development: Impactful development of Internal Audit staff, including leadership of staff auditors as they execute against their individual responsibilities; Timely, impactful coaching and mentorship to grow their capabilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Danish
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.06.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Lithuanian
Pawia 21, Stare Miasto, Kraków
Wygasła: 21.06.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Head of Customer Service
Pawia 21, Stare Miasto, Kraków
Wygasła: 17.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Provides leadership and guidance to assigned staff to ensure successful integration of department objectives, resources and opportunities while ensuring continued excellence in customer service
- Assist Executive Management in the development of strategies, action plans and measures for the Customer Service Division in partnership with other Amway departments
- Coordinate departmental inbound/outbound workload to meet divisional standards
- Manage service levels by maximizing forecasting and scheduling systems
- Maintain adequate knowledge of internal business processes and Customer Service best practices to make strategic business decisions effectively
- Manage to deliver success in the current model and maintain employee engagement
- Achieve results against goals through effective communication of goals and aligning activities for staff with operational targets. Produce effective KPI reporting to include ticket resolution, headcount performance, retention and survey success
- Maintains up-to-date knowledge of major functions in Customer Service including subordinate functions
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accountant - Intercompany
Pawia 21, Stare Miasto, Kraków
Wygasła: 09.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Perform daily operational activities, based on assignment by Team Leader and/or Process Manager
- Ensure daily processes are completed in an accurate and timely manner
- Perform MEC and YEC activities
- Monthly balance sheet reconciliation process, including follow up to correct balances
- Quarterly balances review
- Support External Audit process
- Identifying and reporting potential process improvements (Innovation Funnel)
- Supporting process improvement implementations (Ideas / RoadMap / Local projects)
- Near incident monitoring and reporting
- Process and DTP standardization
- Supporting other team members in day-to-day processes
- Responding to queries from different Stakeholders
- Develop strong relationships with Key Stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accounting SME | AP
Pawia 21, Stare Miasto, Kraków
Wygasła: 09.06.2023
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Reports to AP COE Team Leader
- Performs daily operational activities related to area of expertise, based on assignment by Team Leader and/ or GPO
- Supports BPO AP partner in daily process questions and issues (first point of contact)
- Acts as process expert in close cooperation with Global Process Owner and Business Process Analysts to propose and implement process improvement including AP Transformation Roadmap
- Prepares and executes process and systems training for existing employees/backfills as well as cross streams/departments trainings
- Supports implementation of P2P process improvement, including P2P Transformation Roadmap
- Maintains Knowledge Management tools in an efficient way- Easy Finance
- Provides support for: new systems/solutions implementation and ongoing tasks related to data analysis, requirements gathering, system/solution tests, as well as BPO AP partner support
- Is responsible for review and/or preparation weekly/monthly analyses of KPIs/SLAs results
- Is responsible for access management for service provider
- Proactively identifies root cause analysis of repetitive problems, proposes actions to eliminate/reduce future issues in cooperation with external and internal stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior RtR Accountant
Pawia 21, Stare Miasto, Kraków
Wygasła: 07.06.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Daily operational activities (manual journals posting / reporting / balance sheet reconciliations and monitoring / documents review / accrual calculation)
- Performing ORACLE system operations
- Supporting projects in an international organization
- Supporting other team members in day-to-day processes
- Responding to queries from different Stakeholders
- Develop good relationships with Key Stakeholders
- Daily involvement in Team activities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OtC Process Manager
Pawia 21, Stare Miasto, Kraków
Wygasła: 04.06.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Successfully continue the GBS transformation of OtC for Regions of Europe, Latin and North Americas
- Lead OtC through the change to higher maturity of End-to-End process accountability
- Develop deep and trusting relationships, collaborate with key stakeholders: other GBS Functional teams, Centers of Excellence, Market Finance and Sales
- Provide leadership to 10 Team Leaders and their Teams and create a work environment that encourage to grow and challenge the status quo
- Provide performance feedback and coaching to team members and take responsibility for staff continuous development
- Lead and engage in projects supporting Amway Business as well as initiatives related to Employee engagement
- Represent Company Culture and actively promote Amway as employer on local market
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship in Finance | GL
Pawia 21, Stare Miasto, Kraków
Wygasła: 27.05.2023
full-time
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Maintaining and converting databases using Excel and other applications
- Using ERP accounting systems
- Performing diverse accounting activities for different European countries
- Supporting projects in an international organization
- Performing ORACLE system operations
- Performing reconciliation of balance sheet accounts
- Following up with open items with the Market
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Product Intelligence and Optimization Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 25.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- A key part of this role would be to develop consistency and harmonization practices, KPIs (i.e. AARRR, HEART frameworks) and dashboards that can be leveraged throughout the West digital product teams to provide in-depth reporting and analysis. This individual will have the opportunity to develop the longer-term digital product intelligence and optimization strategy and framework that will ensure we have key insights at the scale and pace to maximize the value of the large amount of data we capture and manage every day from our ABO and customer’s engagement and transaction behavior
- Provide support and technical expertise/consulting to enable detailed, data-based recommendations and insight to senior leadership across the West markets
- Be a key storyteller for our digital understanding and journey, including developing the muscle across our internal partners to use data, insights and the many data visualization tools we have developed to craft clear and simple stories to inform our technology strategy
- Develop sophisticated methods of analyzing our ABO and customer data, including creating proper hypotheses and measurement strategies across our channels with the intent of gaining a deep understanding of our growth drivers
- Ensure relevant traffic and key performance metrics are captured in order to provide actionable insights
- Provide insights on data trends and anomalies, making recommendations where appropriate to improve business/platform performance
- Analyze website data on traffic sources and patterns, order volume, conversion funnel, navigation behavior, and product selection
- Answer ad-hoc critical business questions through deep-dive analyses
- Create, maintain and/or enhance all web analytics dashboards
- Help to execute A/B tests and monitor results for applicable enhancements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate Software Developer
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.05.2023
full-time
umowa o pracę
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
- Full stack development with an emphasis on front-end development in Angular
- Provide production support for the products the team owns
- Design, develop, and improve our automated test suites
- In this role, you will get to explore what it means to help push an organization towards DevOps, daily code delivery, and autoscaling. You will be supporting a leading market for Amway and as such will have the opportunity to do some extremely impactful things. We have been making tremendous strides to enhance our product offerings, and the customer-facing solutions you will be working on will have purpose
- More than that, we are committed to helping you grow as an Engineer through paired programming with technology experts, and structured classes if necessary
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Corporate Tax Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Coordinate with outside advisors to support WHT (Withholding Tax) compliance, Income Tax Provision, audit support, and CIT processes for local jurisdictions in ESAN and LAS region
- Support competency teams by coordinating data gathering, assisting in tax planning and research, leveraging support from their GBS center scope and working closely with GBS (mainly with RTR), corporate and market finance teams
- Gather and review deliverables from outside advisor to check for reasonableness (including the use of analytics), coordinate changes and updates with outside advisor (PwC)
- Support direct tax audit defense in cooperation with outside advisors
- Analyze data - Ability to read, interpret and draw accurate conclusions from financial and numerical material
- Report results - effectively communicating and presenting moderate to complex financial data (both verbally and written) to local and/or global stakeholders
- Keeps close relationships with other functional and competency leads in GBS - Leverage relationships to find possible gaps and make recommendations on process design to integrate tax reporting with other financial functions
- Execute standardization processes across assigned countries including documentation of consistent filing positions and provide recommendations for continuous improvements
- Coordinate with the Global Tax Process and Technology team and GBS to implement process efficiencies, standardization and automation especially for WHT application
- Seek advice from local tax teams (where present) on a project basis
- Support Manager - Global Direct Tax Compliance (CIT) on the following areas:
- Manage data needed for all direct income tax filing requirements globally while ensuring accuracy and overall efficiency
- Facilitate and review tax filings prepared by outside tax preparers by acting as the liaison between Manager, GBS, and local Tax personnel
- Monitor new tax legislation and regulations to determine impact to the company and advise on restructuring, as needed. Participate in projects to implement legislation changes in GBS and tax processes
- Collaborate with global external advisors to support key projects and initiatives, such as audits, law changes, and planning
- Propose and/or develop methods to standardize and modernize global direct income tax processes. Participate in projects to implement the process changes, in coordination with Manager
- Involve in the discussions with the global affiliates and finance leaders regarding problems related to direct income tax
- Propose tax planning strategies to reduce direct income taxes globally. Lead or participate in projects to implement strategies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior RtR Accountant with Spanish
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.05.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Daily operational activities (manual journals posting / reporting / balance sheet reconciliations and monitoring / documents review / accrual calculation)
- Performing ORACLE system operations
- Supporting projects in an international organization
- Supporting other team members in day-to-day processes
- Responding to queries from different Stakeholders
- Develop good relationships with Key Stakeholders
- Daily involvement in Team activities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior RtR Accountant
Pawia 21, Stare Miasto, Kraków
Wygasła: 06.05.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Accruals accounting
- Providing support specific to external and internal audits
- Recommendation and implementation of process improvements ideas
- Identifying potential process improvements opportunities
- Supporting other team members in day-to-day processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Hungarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 06.05.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Change Management Lead
Pawia 21, Stare Miasto, Kraków
Wygasła: 26.04.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- Leading the design, implementation of a structured methodology, processes, and toolkit (e.g., Prosci ADKAR), to support adoption of the changes required by projects or initiatives
- Lead change management activities
- Support the design, development, delivery, and management of communications (internal and external)
- Leading and facilitating teams through continuous improvement, and ensuring standardization for Change and Communication processes, services, and deliverables
- Identify current industry best practices and implement those best practices in the organization
- Manage interaction with outside services related to support for communications or Change programs/projects, e.g., Translation agencies, video creators, etc
- Develops and monitor Change and Communication KPIs (for the GBS Team objectives and services)
- Leads “Change and Communications” workstream in projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Special offer of Amway — Leave your CV
małopolskie
Wygasła: 24.03.2023
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 19.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Execute daily cash management responsibilities associated with business operations requirements located at the Shared Service Center, including annual cash plan analysis, cash positioning, cash with a focus on meeting internal and external customer service level expectations
- Utilization of varying Treasury management workstations (e.g. Kyriba) and e-banking platforms in support of daily responsibilities
- Propose and execute banking infrastructure / partner improvements to maximize global liquidity / working capital returns and minimize global liquidity / working capital costs
- Serve as first point of contact for banking partners on all daily cash / investment matters
- Partner with Corporate-based single point of contact to meet banking regulatory / documentation requirements (e.g. KYC)
- Proactively identify forecasted cash surpluses and cash deficits, and propose forward-thinking actions to utilize surpluses / address deficits that align with global Treasury policies and maximize Enterprise benefit
- Leverage existing and emerging technologies to streamline and standardize various cash management processes
- Ensure ongoing compliance with global Treasury policy; Identify/recommend policy improvements that bring forward “on the ground” perspectives
- Maintain banking administration rights for e-banking platforms
- Coordinate maintenance of offline banking authorizations (e.g. shops, trade registers, powers of attorney, signature cards, etc.) between banks and legal with a focus on segregation of duties, controllership, and efficiency
- Maintain desktop procedures that accurately reflect routine responsibilities
- Propose process improvements to current systems/procedures related to job function; Engage in and/or lead the implementation of process improvements
- Ability to manage multiple concurrent objectives, tasks, or activities, making effective contributions as to prioritizing and time allocation
- Maintain a strong control environment and ensure timely escalation and remediation of any control deficiencies identified
- Support with Team’s backup structure (Bank Administration and Cash Management activities)
- Support or lead various projects
- Assisting in any task delegated by Team Lead or Treasury Manager
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration and Payroll Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 14.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for multiple parts of payroll & HR administration for the polish market process including collaboration with other Departments like: Finance, Treasury, HRBP
- Calculating the correct amount of salary including overtime, deductions, bonuses, etc
- Responsible for Benefits service
- Master data maintenance, errors monitoring and handling,
- Handling employee queries related to payroll and time management
- Collaboration with external partners/vendors
- Prepares and maintains standard and ad hoc reports and queries
- Works according to Company policies, procedures, standing instructions as well as local legal regulations
- Independently resolves routine problems; resolves moderately complex problems under supervision
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Meet us at the JOBICON Job Festival
małopolskie
Wygasła: 23.03.2023
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
AR Junior Accountant (Collection) with Spanish
Pawia 21, Stare Miasto, Kraków
Wygasła: 05.04.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Reviewing customers' accounts
- Contacting customers (inbound and outbound calls, e-mails) to help settle the payments
- Showing a customer-centric approach so as to create an excellent customer service experience
- Supporting offline tasks to maintain proper workflow
- Displaying a proactive approach to daily tasks when it comes to processing improvements, better collection methods
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Systems Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 02.04.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Lead Enterprise Solution (ES) Record to Report (RTR) Platform owned projects
- Responsible to share weekly status update on the ongoing projects and risks
- Manage Risk and Issue registers
- Coordinate with internal cross functional teams and external vendors
- Partner with service desk for Major Incident activities
- Govern the Oracle EBS R12 in Finance modules issues on day to day operations
- Responsible for Level 2 and Level 3 Production Support assessment and resolution
- Responsible for Production Support framework for Incidents, Problems, Change Requests
- Maintain and publish metrics on support areas and identify improvement opportunities
- Continuous effort improving Incident and Problem Management process within the team and enhance productivity of the support operations
- Develops, implements and maintains a knowledge base system for Incident analysis, Root Cause Analysis, etc
- Works closely with business users to provide timely resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Customer Service Specialist with Hungarian
Pawia 21, Stare Miasto, Kraków
Wygasła: 02.04.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Manage business queries and inbound calls (average 70 interactions per day)
- Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
- Process requests and update data in our database
- Document interactions in our ticket system
- Help with the implementation of new IT solutions
- Generate innovative ideas and solutions that will improve customers satisfaction
- Assist other team members to leverage and develop their capabilities
- Contribute to projects in various departments outside of regular responsibilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship in Finance | GL
Pawia 21, Stare Miasto, Kraków
Wygasła: 31.03.2023
full-time, part time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Maintaining and converting databases using Excel and other applications
- Using ERP accounting systems
- Performing diverse accounting activities for different European countries
- Supporting projects in an international organization
- Performing ORACLE system operations
- Performing reconciliation of balance sheet accounts
- Following up with open items with the Market
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Change and Communications Lead
Pawia 21, Stare Miasto, Kraków
Wygasła: 22.03.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- Purpose of the role:
- The Change and Communications Lead will focus on the people side of changes to business processes, systems, and technology. The primary responsibility will be creating and implementing change management strategies and plans, and overall management and execution of the required activities, that maximize employee adoption and usage and minimize resistance
- The Change and Communications Lead will support Project Managers and project teams in integrating change management activities into their project plans and supporting in execution of these activities as needed
- The Change and Communications Lead will also plan, prepare, and conduct business wide routine and ad hoc communication to staff as part of the services and deliverables where the GBS Transformation Team are accountable and responsible. This position reports to the GBS Transformation Manager (part of the GBS Transformation Team, and overall Service & Process Excellence function)
- What you’ll do:
- Leading the design, implementation of a structured methodology, processes, and toolkit (e.g., Prosci ADKAR), to support adoption of the changes required by projects or initiatives
- Lead change management activities
- Support the design, development, delivery, and management of communications (internal and external)
- Leading and facilitating teams through continuous improvement, and ensuring standardization for Change and Communication processes, services, and deliverables
- Identify current industry best practices and implement those best practices in the organization
- Manage interaction with outside services related to support for communications or Change programs/projects, e.g., Translation agencies, video creators, etc
- Develops and monitor Change and Communication KPIs (for the GBS Team objectives and services)
- Leads “Change and Communications” workstream in projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
AR Junior Accountant
Pawia 21, Stare Miasto, Kraków
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Monitoring AR-related transactions in the Oracle system, making necessary corrections
- Reviewing and reconciling customer account balances, investigating discrepancies
- Preparing journal entries - AR and bonus related
- Ensure daily processes are completed in an accurate and timely manner
- Entering bonus corrections transactions in the RMS system
- Monitoring the ABO bonus calculation process in the RMS system and payments to ABO done in the banking system
- Performing period-end activities: reconciling invoices and payments, running AR month-end reports, closing AR, performing period-end reconciliations
- Performing ORACLE and JDE system operations
- Responding to queries from affiliates- finance and bonus related,
- Retaining records (i.e. manual bonus corrections, archiving journals)
- Dealing with ad-hoc administrative duties
- Identifying potential process improvements
- Supporting other team members in day-to-day processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Employee Information Specialist
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders:
- Workload management within area of responsibility
- Collaborates with other HR Systems teams to implement and support a consistent employee experience across geographies and practices through usage of HR Tools
- Ensure data accuracy and consistency across HR systems
- Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
- Master data maintenance, errors monitoring and handling,
- Supports ongoing reporting from HRIS
- Handling customer queries related to area of responsibility including escalations
- Collaborates with Technology teams in resolution of technical issues related to HR systems
- Partners with other HR team members to ensure correct data and process flows in HR systems
- Demonstrates working knowledge of standard practices, procedures and systems
- Identifies inefficiencies and assess opportunities for improvement within assigned scope
- Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
- Updates operating documentation and Knowledge Management articles for HR systems support
- Plays a focal point role for specific HR systems sub-process
- Independently resolves moderately complex problems
- Takes part in projects of varied complexity, acting as project lead for selected areas
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Talent Acquisition Coordinator (1-year contract)
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.03.2023
full-time
umowa o pracę
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
- Responsible for selected elements of Talent Acquisition process
- Posting open positions on internal and external careers sites in a timely and professional manner
- Schedules selected interviews, ensuring candidates and hiring managers are fully briefed
- Master data maintenance (collecting information from candidates, updating Applicant Tracking System)
- Handling basic candidate queries related to area of responsibility
- Supports collaboration with internal and external partners/vendors by preparation of necessary data and documents
- Resolves routine problems under supervision
- Uses various methods to attract candidates
- Maintain good relationships with Hiring Managers, plan and execute all sourcing and selection activities, and provide timely updates
- Support initiatives related to employer branding and participate in recruiting events (job fairs etc.)
- Participate in other ad hoc HR tasks/projects
- Reporting to Talent Acquisition Team Leader
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Business Systems Analyst
Pawia 21, Stare Miasto, Kraków
Wygasła: 12.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- In this role, you will collaborate with internal and external technology specialists to develop HR technology and process solutions for the enterprise. This role involves requirements gathering, design, training, change management, etc. This is a role that will offer visibility and exposure working broadly with global partners. In this role, you would be regularly doing the following:
- Provide system support to include system design, configuration, integration, testing, deployment, training, issue-resolution, and report-writing/development
- Work within a business unit/division, acting as liaison between the business unit/division and the Technology division
- Collaborate cross-functionally with Technology specialists as well as other key stakeholders, as needed, to assure systems support business unit needs
- Analyze business systems, processes, databases, software and tools to identify inefficiencies and assess opportunities to improve performance of business systems
- Perform testing, training and ongoing support to users, particularly during system changes and upgrades
- Manage user access and security parameters
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
