Ocena ogólna pracodawcy
KEYWORDS STUDIOS POLAND sp. z o.o.
KRAKÓW, UL. NA ZJEŹDZIE 11
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Rekrutacje prowadzone przez firmę:
Wszystkie (442)
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Archiwalne ( 442 )
Norwegian Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Swedish Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Greek Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finnish Game Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Dutch Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Danish Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Czech Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Italian Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
German Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
French Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Brazilian Portuguese Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 19.04.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Audio Description (AD) Project Manager - EMEA
Zabrska 17, Katowice
Wygasła: 24.03.2024
full-time
umowa o pracę
home office work
hybrid work
hybrid work
manager / supervisor, team manager
Obowiązki:
- As a member of the DVW European AD Operations team, manage the creation of audio description (AD) of film/TV content for blind and visually impaired customers
- Schedule and monitor projects through all phases of production to ensure timely delivery
- Liaise with clients concerning project deliverables/receivables and trouble-shoot as necessary
- Assist in recruiting and onboarding AD writers QC'ers
- Ensure DVW quality standards are maintained by checking client materials, reviewing AD writer tests and AD scripts
- Manage back-end systems for client specific applications
- Follow trends and current issues related to audio description and accessibility
- Respond to invoice queries
- Run reports as needed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Spanish Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 17.03.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Italian Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 17.03.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
German Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 17.03.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
French Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 17.03.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Brazilian Portuguese Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 17.03.2024
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior PowerBI Developer
Zabrska 17, Katowice
Wygasła: 15.03.2024
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
- Develop and implement interactive analytic reports and dashboards
- Translate business requirements into ETL and report specifications
- Ability to analyze and document complex business processes
- Develop and implement ETL processes, reports, and queries in support of business analytics
- Perform data analysis to troubleshoot data issues with the BI solutions and data integration processes
- Ensure compliance with security policies and practices in accordance with internal and external audit governing bodies
- Support data governance processes
- Provide technical and business knowledge support to the team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior PowerBI Developer (Maternity Leave Cover)
Zabrska 17, Katowice
Wygasła: 15.03.2024
full-time
umowa o pracę
home office work
junior specialist (Junior)
Obowiązki:
- Develop and implement interactive analytic reports and dashboards
- Translate business requirements into ETL and report specifications
- Ability to analyze and document complex business processes
- Develop and implement ETL processes, reports, and queries in support of business analytics
- Perform data analysis to troubleshoot data issues with the BI solutions and data integration processes
- Ensure compliance with security policies and practices in accordance with internal and external audit governing bodies
- Support data governance processes
- Provide technical and business knowledge support to the team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Management Accountant
Zabrska 17, Katowice
Wygasła: 10.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Assist in ensuring accurate and timely financial reporting & accounting under group IFRS standards and local statutory requirements
- Support the Month-End Closing process
- Help with calculations and posting of business transactions in accordance with local work instructions (reconciliations, journal entries)
- Aid in the preparation of consolidations and local statutory financial statements
- Assist in the preparation and presentation of divisional, entity, and consolidated group management and statutory financial statements
- Help ensure consistency and accuracy of data across the regional reporting process
- Support balance sheet reviews and ensure data completeness and accuracy
- Collaborate with budget holders to review management accounts, comparing them to prior year and forecast figures
- Contribute to the audit process and help implement recommendations from internal and external audits
- Support the FX with reviewing dashboards, management accounts, board presentations, and other analyses
- Ensure compliance with local laws and regulations
- Undertake ad hoc tasks and reporting related to OPEX, cost management, and governance meetings
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Engagement Account Manager
Zabrska 17, Katowice
Wygasła: 29.02.2024
full-time
umowa o pracę
home office work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Retain and grow a set of strategic accounts
- Own Account Strategy and Execution working closely with other team members as needed
- Monitor product adoption trends and KPIs in close cooperation with the Customer Success Manager and Operations Manager, and develop strategic plans to drive growth and maximize immediate and long-term ROI for a list of strategic accounts
- Identify future growth opportunities, ideating around a growth roadmap with customers
- Perform mapping of the Accounts to identify growth opportunities and drive increased consumption across Keywords services
- Build long-term relationships with key decision makers on the customer’s side, and educate them on the value of the end to end solution
- Identify, build, and manage relationships with Executive Sponsors and key decision-makers
- Build and maintain Champions working closely with internal team members
- Act as an ambassador of the customer’s business goals and expectations, and highlight challenges and risks to key internal stakeholders
- Be in the know at all times when it comes to key account indicators including customer satisfaction, business goals, strategic objectives and potential risks and have a plan of action
- Be responsible for the Player Engagement Service Line revenue target
- Collaborate closely with the Service Line Director to ensure targets are met and opportunities are maximized
- Drive individual sales effort to key customers of the Service Line (by working in conjunction with Client Partners and Sales team)
- Develop and deliver a sales strategy for the Service Line, with Client Partners and Salespeople, that meets the Service Line target
- Be the subject matter expert on capacities, pricing, solutions, RFPs and final negotiations, to ensure deals meet both revenue and margin targets
- Ensure Service Line revenue forecasting is accurate and up-to-date, reporting on key metrics through monthly and quarterly reports
- As a trusted advisor, you will be managing Service Line Client interactions to ensure existing Client revenue is safeguarded and long lasting strong relationships are maintained
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Product Marketing Specialist
Zabrska 17, Katowice
Wygasła: 08.02.2024
full-time
umowa o pracę
home office work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- You will help analyze the needs of different customer types, refine target personas, segmentation, and ideal customer profiles
- You will craft crisp, clear, and differentiated positioning of Helpshift’s products and create relevant content based on this positioning
- You will educate teams on market trends, prospect pain points, and competitive intelligence
- Oversee the development and execution of launch activities for new products including working closely with Product, Sales, Support, and the rest of the Marketing team
- You will support the global sales team with up-to-date positioning and sales content
- You will partner with marketing to plan and support campaigns and demand-generation programs
- You will assist in creating product demos that showcase how Helpshift's software platform works
- You will assist in creating content including presentations, datasheets, whitepapers, customer stories, web copy, campaign content, sales enablement content, and more
- Conduct user, market, pricing, and competitive research—both qualitative and quantitative—to better understand and evangelize market trends and apply key learning to new initiatives and in doing so ensure the team can communicate the key differentiators of our product and identify opportunities for future growth
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Management Accountant
Zabrska 17, Katowice
Wygasła: 02.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Assist in ensuring accurate and timely financial reporting & accounting under group IFRS standards and local statutory requirements
- Support the Month-End Closing process
- Help with calculations and posting of business transactions in accordance with local work instructions (reconciliations, journal entries)
- Aid in the preparation of consolidations and local statutory financial statements
- Assist in the preparation and presentation of divisional, entity, and consolidated group management and statutory financial statements
- Help ensure consistency and accuracy of data across the regional reporting process
- Support balance sheet reviews and ensure data completeness and accuracy
- Collaborate with budget holders to review management accounts, comparing them to prior year and forecast figures
- Contribute to the audit process and help implement recommendations from internal and external audits
- Support the FX with reviewing dashboards, management accounts, board presentations, and other analyses
- Ensure compliance with local laws and regulations
- Undertake ad hoc tasks and reporting related to OPEX, cost management, and governance meetings
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Analyst
Zabrska 17, Katowice
Wygasła: 01.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Administration of global Bank accounts across multiple banking platforms, Bank mandates, KYC, and user setup and new account onboarding
- Assist the Senior Treasury Analyst in managing global cash position reporting and analysis
- Posting of interest journals and reconciliation of three main cash pools (Eurasia, US, and Canada)
- Preparation of treasury payments as required (e.g. debt & Interest, FX, M&A, dividends, Interco funding)
- Assist with forecasting short-term cash flow requirements and funding requirements to ensure sufficient liquidity for global daily operations
- Assist with foreign exchange trade confirmation and settlement
- Administer inter-company loans and prepare journal imports to the system monthly for interest accruals across the Group
- Assist with managing bank guarantees and letters of credit
- Assist with treasury data collection, reporting and interfacing with the group’s banking and IT environment
- Administer the group’s credit card programs and users
- Collaborate with internal stakeholders, including IT, Legal, Company Secretary, and Internal Auditors, to provide necessary information and support
- Work closely with the Treasury team to improve processes, including the automation of requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Management Accountant
Zabrska 17, Katowice
Wygasła: 03.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Assist in ensuring accurate and timely financial reporting & accounting under group IFRS standards and local statutory requirements
- Support the Month-End Closing process
- Help with calculations and posting of business transactions in accordance with local work instructions (reconciliations, journal entries)
- Aid in the preparation of consolidations and local statutory financial statements
- Assist in the preparation and presentation of divisional, entity, and consolidated group management and statutory financial statements
- Help ensure consistency and accuracy of data across the regional reporting process
- Support balance sheet reviews and ensure data completeness and accuracy
- Collaborate with budget holders to review management accounts, comparing them to prior year and forecast figures
- Contribute to the audit process and help implement recommendations from internal and external audits
- Support the FX with reviewing dashboards, management accounts, board presentations, and other analyses
- Ensure compliance with local laws and regulations
- Undertake ad hoc tasks and reporting related to OPEX, cost management, and governance meetings
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Pracownik Obsługi Biura
Zabrska 17, Katowice
Wygasła: 31.12.2023
pełny etat
umowa o pracę
praca stacjonarna
pracownik fizyczny
Obowiązki:
- Pomoc przy dbaniu o rośliny w biurze
- Utrzymanie i sprzątanie przestrzeni biurowej w ciągu dnia i w czasie imprez w biurze
- Uzupełnianie środków ochrony osobistej dostępnych w przestrzeni biura
- Utrzymaniu kącików kawowych i aneksów kuchennych
- Utrzymanie toalet w ciągu dnia – uzupełnianie artykułów higienicznych
- Dbanie o stan i dostępność środków czyszczących, środków ochrony osobistej i spożywczych (kawa, herbata itp.)
- Pomoc przy aranżacji przestrzeni biurowej – pomoc przy składaniu drobnych mebli, wieszaniu ramek itp
- Zgłaszanie znalezionych usterek lub zniszczeń Managerowi biura
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Analyst
Zabrska 17, Katowice
Wygasła: 31.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Administration of global Bank accounts across multiple banking platforms, Bank mandates, KYC, and user setup and new account onboarding
- Assist the Senior Treasury Analyst in managing global cash position reporting and analysis
- Posting of interest journals and reconciliation of three main cash pools (Eurasia, US, and Canada)
- Preparation of treasury payments as required (e.g. debt & Interest, FX, M&A, dividends, Interco funding)
- Assist with forecasting short-term cash flow requirements and funding requirements to ensure sufficient liquidity for global daily operations
- Assist with foreign exchange trade confirmation and settlement
- Administer inter-company loans and prepare journal imports to the system monthly for interest accruals across the Group
- Assist with managing bank guarantees and letters of credit
- Assist with treasury data collection, reporting and interfacing with the group’s banking and IT environment
- Administer the group’s credit card programs and users
- Collaborate with internal stakeholders, including IT, Legal, Company Secretary, and Internal Auditors, to provide necessary information and support
- Work closely with the Treasury team to improve processes, including the automation of requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Admin Specialist
Zabrska 17, Katowice
Wygasła: 13.12.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Supports the processes of hiring and onboarding employees - organizes initial medical examinations, initial health and safety training, prepares and collects the required documents in the employment process;
- Registers and deregisters participants to employee benefits (private medical care, sports cards, other)
- Prepares Employee files and HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters
- Ensures all employee records are maintained and updated with new hire information or changes in employment status;
- Responds to simple and complex HR queries applying FIFO mindset in Jira and handles sensitive information;
- Provides HR reports as and when required;
- Administrates relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit·
- Assists in development and implementation of policies and procedures
- Actively builds and maintains good partnership with stakeholders
- Keeps up to date with changes in local HR legislation
- Undertakes any other duties as reasonably expected for the role
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Infrastructure Lead
Wrocław
Wygasła: 13.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage local IT systems and equipment, aligning with Keywords Global IT infrastructure
- Serve as the primary point of contact for local IT issues
- Identify and report problem areas promptly
- Lead IT-related parts of Studio audits
- Enforce Keywords Studios' IT security policies, adapting them to local and client needs
- Procure IT equipment with cost-effectiveness in mind and maintain inventory
- Develop and enhance IT solutions for new service line requirements
- Manage the local studio IT budget
- Recruit, train, and coach small local IT team
- Stay updated on the latest technologies and recommend advancements
- Collaborate with the Global IT team on operational improvements
- Support organizational goals through improved systems, processes, and policies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administrator
Warszawa
Wygasła: 06.12.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Support employees with the immigration processes and documents (Visa, working permit etc.)
- Onboard and integrate new employees into the Studio according to local rules and policies
- Organize and maintain personnel records
- Update databases (e.g. ENOVA)
- Prepare HR documents, like employment contracts and new hire guides
- Liaise with external partners and ensure legal compliance
- Create regular reports and presentations on HR metrics (e.g. turnover rates)
- Answer employees queries about HR-related issues
- Provide the relevant employee information to the external payroll partner (e.g. leaves of absence, sick days and work schedules)
- Participate in HR projects
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Performs other related duties as assigned
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent (C1-C2 Vietnamese)
Zabrska 17, Katowice
Wygasła: 17.11.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Providing gamers with an excellent customer support experience, helping them with problems they run across while playing and answering their queries about games
- Using your investigation skills, respond to players' inquiries submitted through a ticketing system
- Supporting players through e-mail and / or chat. No phone calls, don’t worry!
- Collaborating with our internal teams with project-related requests. You’ll have the chance to provide the client's development team with valuable feedback and insights from the players' perspective to improve the game itself
- Playing video games is not a requirement for this job. But if you do enjoy them in your free time, we would love to hear about it
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration Specialist
Zabrska 17, Katowice
Wygasła: 17.11.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Supports the processes of hiring and onboarding employees - organizes initial medical examinations, initial health and safety training, prepares and collects the required documents in the employment process;
- Registers and deregisters participants to employee benefits (private medical care, sports cards, other)
- Prepares Employee files and HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters
- Ensures all employee records are maintained and updated with new hire information or changes in employment status;
- Responds to simple and complex HR queries applying FIFO mindset in Jira and handles sensitive information;
- Provides HR reports as and when required;
- Administrates relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit·
- Assists in development and implementation of policies and procedures
- Actively builds and maintains good partnership with stakeholders
- Keeps up to date with changes in local HR legislation
- Undertakes any other duties as reasonably expected for the role
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Infrastructure Lead
Wrocław
Wygasła: 17.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage local IT systems and equipment, aligning with Keywords Global IT infrastructure
- Serve as the primary point of contact for local IT issues
- Identify and report problem areas promptly
- Lead IT-related parts of Studio audits
- Enforce Keywords Studios' IT security policies, adapting them to local and client needs
- Procure IT equipment with cost-effectiveness in mind and maintain inventory
- Develop and enhance IT solutions for new service line requirements
- Manage the local studio IT budget
- Recruit, train, and coach small local IT team
- Stay updated on the latest technologies and recommend advancements
- Collaborate with the Global IT team on operational improvements
- Support organizational goals through improved systems, processes, and policies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Video Game Tester
Zabrska 17, Katowice
Wygasła: 12.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Testing video games using the Keywords testing process and software to ensure the highest possible quality delivered by our Clients
- Testing by using the test cases provided by the Test Lead in order to find defects and bugs in the games
- Entering those defects into the relevant bug databases in a quick, effective, and clear manner by using our terminology and guidelines
- Performing bug regression when required
- Helping with troubleshooting hardware and software issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
German Speaking Game Tester (LQA)
Zabrska 17, Katowice
Wygasła: 12.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Your main goal as LQA Tester is to proofread texts and video game content
- You will also check text for consistency and recommend changes when necessary
- You will ensure subtitles match audio tracks
- When you find that something is wrong, you will write error reports and bugs using designated software
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Admin Specialist
Zabrska 17, Katowice
Wygasła: 12.11.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Supports the processes of hiring and onboarding employees - organizes initial medical examinations, initial health and safety training, prepares and collects the required documents in the employment process;
- Registers and deregisters participants to employee benefits (private medical care, sports cards, other)
- Prepares Employee files and HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters
- Ensures all employee records are maintained and updated with new hire information or changes in employment status;
- Responds to simple and complex HR queries applying FIFO mindset in Jira and handles sensitive information;
- Provides HR reports as and when required;
- Administrates relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit·
- Assists in development and implementation of policies and procedures
- Actively builds and maintains good partnership with stakeholders
- Keeps up to date with changes in local HR legislation
- Undertakes any other duties as reasonably expected for the role
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Infrastructure Lead
Wrocław
Wygasła: 11.11.2023
full-time
umowa o pracę
full office work
senior specialist (Senior)
Obowiązki:
- Take responsibility for the information technology and computer systems in the Studio to serve the requirements of existing and new service lines while integrating with Keywords Global IT infrastructure
- Primary point of contact for any IT matters for local staff and management
- Identify problematic areas and report them in time
- Participate in Studio audits and lead IT related parts of it
- Ensure Keywords Studios IT security policies are enforced and adjust accordingly with local and client requirements
- Ensure security of data, network access and backup systems
- Procure new IT equipment with sensitivity to best value for cost and create inventory for all items
- Make sure support and maintenance contracts are up to date at all times
- Develop and/or improve upon existing IT solutions to serve new service line requirements
- Develop a deep understanding of business processes and provide expertise in the delivery of IT Service solutions
- Provide leadership and support to local IT personnel
- Responsibility for local studio IT budget (planning and execution)
- Manage local IT team and ensure highest standard service delivered to the IT customers
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Work with the local team to develop team skills and provide technically knowledgeable, proactive, problem solving team members
- Other duties as assigned
- Work closely with IT Manager to support all aspects of business as usual activities
- Keep up to date with the latest technologies and makes recommendations for technology growth
- Identify opportunities to reduce regional infrastructure cost
- Collaborate with Global IT team and participate in IT related discussions
- Support the Global IT Teams to improve the operational systems, processes, and policies in support of organisational goals
- Work closely with IT Manager to support all aspects of business as usual activities
- Keep up to date with the latest technologies and makes recommendations for technology growth
- Identify opportunities to reduce regional infrastructure cost
- Collaborate with Global IT team and participate in IT related discussions
- Support the Global IT Teams to improve the operational systems, processes, and policies in support of organisational goals
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Młodszy Specjalista ds. Administracji
Zabrska 17, Katowice
Wygasła: 04.11.2023
pełny etat
umowa o pracę
praca stacjonarna
młodszy specjalista (Junior)
Obowiązki:
- Zarządzanie zewnętrznymi dostawcami usług
- Przygotowywanie raportów, zestawień i analiz kosztów
- Tworzenie polityk i procedur w dedykowanym obszarze
- Pisanie wewnętrznej komunikacji
- Odpowiadanie na zapytania pracowników
- Koordynowanie spotkań i wydarzeń firmowych
- Dbanie o rozwój obecnego biura i proponowanie rozwiązań wraz z usprawnieniami w funkcjonowaniu przestrzeni biurowej
- Pomoc przy organizacji eventów firmowych
- Zakupy biurowe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administrator
Warszawa
Wygasła: 02.11.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Support employees with the immigration processes and documents (Visa, working permit etc.)
- Onboard and integrate new employees into the Studio according to local rules and policies
- Organize and maintain personnel records
- Update databases (e.g. ENOVA)
- Prepare HR documents, like employment contracts and new hire guides
- Liaise with external partners and ensure legal compliance
- Create regular reports and presentations on HR metrics (e.g. turnover rates)
- Answer employees queries about HR-related issues
- Provide the relevant employee information to the external payroll partner (e.g. leaves of absence, sick days and work schedules)
- Participate in HR projects
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Performs other related duties as assigned
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent (C1-C2 Vietnamese)
Zabrska 17, Katowice
Wygasła: 22.10.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Providing gamers with an excellent customer support experience, helping them with problems they run across while playing and answering their queries about games
- Using your investigation skills, respond to players' inquiries submitted through a ticketing system
- Supporting players through e-mail and / or chat. No phone calls, don’t worry!
- Collaborating with our internal teams with project-related requests. You’ll have the chance to provide the client's development team with valuable feedback and insights from the players' perspective to improve the game itself
- Playing video games is not a requirement for this job. But if you do enjoy them in your free time, we would love to hear about it
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Treasury Analyst
Zabrska 17, Katowice
Wygasła: 07.10.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Administration of global Bank accounts across multiple banking platforms, Bank mandates, KYC, and user setup and new account onboarding
- Manage global cash position reporting and analysis
- Posting of interest journals and reconciliation of three main cash pools (Eurasia, US, and Canada)
- Prepare treasury payments as requirement (e.g. debt & Interest, FX, M&A, dividends, Interco funding)
- Assist with forecasting short-term cash flow requirements and funding requirements to ensure sufficient liquidity for global daily operations
- Assist with foreign exchange trade confirmation and settlement
- Administer inter-company loans and prepare journal imports to the system monthly for interest accruals across the Group
- Assist with managing bank guarantees and letters of credit
- Assist with improving treasury data collection, reporting and interfacing with the group’s banking and IT environment
- Administer the group’s credit card programs and users
- Collaborate with internal stakeholders, including IT, Legal, Company Secretary, and Internal Auditors, to provide necessary financial information and support
- Work closely with the Treasury team to improve processes, including the automation of requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Treasury Analyst
Zabrska 17, Katowice
Wygasła: 07.10.2023
full-time
umowa o pracę
full office work
senior specialist (Senior)
Obowiązki:
- Work closely with the global banking partners and oversee bank account administration, mandates and user setup and onboarding process. Lead on key banking projects, including rationalisation and account visibility
- Manage periodic global cash position reporting and analysis
- Oversee the efficient management of the three main cash pools (Eurasia, US, and Canada)
- Forecast short-term cash flow requirements and funding requirements to ensure sufficient liquidity for global daily operations
- Manage the foreign exchange requirements and trade execution process
- Assist with managing the group’s $400m Multicurrency Revolving Credit Facility
- Administer inter-company loan agreements and supervise the preparation and posting of journal imports to the system monthly for interest accruals across the Group
- Oversee the process for issuance of bank guarantees and letters of credit
- Drive the improvement of treasury data collection, reporting and interfacing with the group’s banking and IT environment
- Oversee the group’s credit card programs and administration of users
- Support with treasury payments as required (e.g., debt & Interest, FX, M&A, dividends, Interco funding)
- Collaborate with internal stakeholders, including IT, Legal, Company Secretary, and Internal Auditors, to provide necessary financial information and support
- Work closely with the Treasury team to improve processes, and procedures and build a robust control environment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller - Chief Accountant
Zabrska 17, Katowice
Wygasła: 05.10.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Ensure accurate and timely financial reporting & accounting under group IFRS standards and local statutory requirements,
- Active participation in Month-End Closing
- Other calculation and posting of business transactions in accordance with local work instructions (reconciliations, journal entries)
- Responsible for consolidations and local statutory financial statements preparation
- Preparation and presentation of divisional, entity, and consolidated group management and statutory financial statements
- Ensuring consistency and accuracy of data across the regional reporting process
- Conduct balance sheet reviews, ensuring completeness and accuracy of data
- Partnering with budget holders to review management accounts with the prior year and forecast comparatives to set timetable
- Support the audit process and implement recommendations from internal and external audits
- Support FP&A and finance business partner teams with the review of dashboards, management accounts, board presentations, and other analysis
- Ensure the company complies with local laws and regulations
- Performing ad hoc tasks and reporting related to OPEX, cost management, and governance meetings as appropriate
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Młodszy Specjalista ds. Administracji
Zabrska 17, Katowice
Wygasła: 01.10.2023
pełny etat
umowa o pracę
praca stacjonarna
młodszy specjalista (Junior)
Obowiązki:
- Zarządzanie zewnętrznymi dostawcami usług
- Przygotowywanie raportów, zestawień i analiz kosztów
- Tworzenie polityk i procedur w dedykowanym obszarze
- Pisanie wewnętrznej komunikacji
- Odpowiadanie na zapytania pracowników
- Koordynowanie spotkań i wydarzeń firmowych
- Dbanie o rozwój obecnego biura i proponowanie rozwiązań wraz z usprawnieniami w funkcjonowaniu przestrzeni biurowej
- Pomoc przy organizacji eventów firmowych
- Zakupy biurowe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administrator
Warszawa
Wygasła: 23.09.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Support employees with the immigration processes and documents (Visa, working permit etc.)
- Onboard and integrate new employees into the Studio according to local rules and policies
- Organize and maintain personnel records
- Update databases (e.g. ENOVA)
- Prepare HR documents, like employment contracts and new hire guides
- Liaise with external partners and ensure legal compliance
- Create regular reports and presentations on HR metrics (e.g. turnover rates)
- Answer employees queries about HR-related issues
- Provide the relevant employee information to the external payroll partner (e.g. leaves of absence, sick days and work schedules)
- Participate in HR projects
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Performs other related duties as assigned
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent (C1-C2 Vietnamese)
Zabrska 17, Katowice
Wygasła: 22.09.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Providing gamers with an excellent customer support experience, helping them with problems they run across while playing and answering their queries about games
- Using your investigation skills, respond to players' inquiries submitted through a ticketing system
- Supporting players through e-mail and / or chat. No phone calls, don’t worry!
- Collaborating with our internal teams with project-related requests. You’ll have the chance to provide the client's development team with valuable feedback and insights from the players' perspective to improve the game itself
- Playing video games is not a requirement for this job. But if you do enjoy them in your free time, we would love to hear about it
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent for German - Video Games
Zabrska 17, Katowice
Wygasła: 17.09.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- You will provide top-notch assistance to our players by solving their queries about the game and providing excellent customer service
- You'll be using your investigative skills and working with our ticketing system to help players with their game-related issues. You'll be responding to their inquiries through email and chat, but don't worry, you won't be taking any phone calls!
- Collaboration is essential in this role. You'll work closely with our internal teams to assist with project-related requests and provide feedback to their development team. You will be the voice of the product and the ear on the ground
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust and Safety Moderator - German (Video Games)
Zabrska 17, Katowice
Wygasła: 17.09.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Review all incoming community interactions (text, video, images, or voice) on different online games, social media platforms, forums, etc. to make sure they align with our customer’s vision of a healthy community
- Communicate directly with players in a fun and engaging manner
- Keep-up with always-changing pop culture and language trends, to better understand our players
- Remain unbiased and open to understanding and listening to everyone’s point of view, ensuing that everyone is treated equally
- Collaborate with internal teams for project-related requests
- Understand and adopt our client’s company and game culture and mechanics. By living and breathing their vision of community you’ll be able to carry it on to every decision you make, in an unbiased and responsible manner
- Assist clients by forwarding them important information that you learn from the community to help them make design, game mechanics, marketing, and project decisions
- Help foster and maintain a safe and welcoming environment for our gaming communities
- Proactively suggest new ways to grow and care for the community
- Create and update corresponding documentation and reports as needed
- Escalate issues as needed
- Commitment to wellbeing for oneself, the team and the moderated communities
- Other duties assigned
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. Kadr/ HR Administration Specialist
Zabrska 17, Katowice
Wygasła: 10.09.2023
pełny etat
umowa o pracę
praca stacjonarna
praca hybrydowa
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Kompleksowa obsługa w zakresie administracji personalnej,
- Nadzór nad poprawnością danych w systemie kadrowo-płacowym,
- Administrowanie i prowadzenie akt osobowych pracowników,
- Sporządzanie dokumentacji pracowniczej (umowy o pracę, aneksy, rozwiązania umów o pracę, zaświadczenia zgodnie z obowiązującymi przepisami prawa),
- Przygotowywanie raportów i zestawień personalnych,
- Wsparcie z pozwoleniami o pracę dla cudzoziemców
- Nadzór nad szkoleniami BHP,
- Śledzenie zmieniających się przepisów prawa pracy
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Video Game Tester
Zabrska 17, Katowice
Wygasła: 25.06.2023
full-time
umowa zlecenie
full office work
junior specialist (Junior)
Obowiązki:
- Testing video games using the Keywords testing process and software to ensure the highest possible quality delivered by our Clients
- Testing by using the test cases provided by the Test Lead in order to find defects and bugs in the games
- Entering those defects into the relevant bug databases in a quick, effective, and clear manner by using our terminology and guidelines
- Performing bug regression when required
- Helping with troubleshooting hardware and software issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist
Kraków
Wygasła: 21.06.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Ensuring timely, accurate and compliant payroll end to end process delivery including performing gross to net calculations, executing post payroll run related duties, payroll accounting, payments and payroll reporting
- Managing inputs to payroll via data uploads, interfaces and manual data entry, performing predefined checks and resolve possible issues, ensuring 4-eye checks and other payroll data controls
- Providing regular and ad-hoc reports related to Payroll processes; internal, external, statutory reporting and filing to authorities (ZUS, PEFRON, tax, PPK) and compliance reporting;
- Case management of simple and complex payroll queries applying FIFO mindset in Jira and handling sensitive information
- Actively building and managing good partnership with stakeholders
- Providing guidance and support to less experienced team members
- Supporting Payroll Lead in initiating process improvements
- Performing tasks in compliance with company policies relating to payroll to ensure requirements are followed consistently and in full for each payroll cycle
- Performing basic tasks in compliance with employment legislation, data protection and control risk within payroll function
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Receptionist
Zabrska 17, Katowice
Wygasła: 14.06.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Maintaining office security by following safety procedures and controlling access via the reception desk (handling in NDAs, issue visitor badges, visitor registration)
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Receiving, sorting and distributing daily mail/deliveries; engaging appropriate parties to handle deliveries
- Ensure proper communication and document flow in the area of responsibility
- Assistance in organizing internal/external meetings i.e. (booking meeting rooms, making sure necessary equipment is in place, organize catering etc.)
- Taking care of company’s visitors during their stay
- Booking transport and accommodation for Keywords Studios guests and employees
- Supporting onboarding of new agents (direct cooperation with company’s HR, Recruitment, IT, Sales, other administration departments)
- Provide other administration services, as needed
- Assisting facilities with office expansion, as needed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Administration Manager
Zabrska 17, Katowice
Wygasła: 21.05.2023
full-time
umowa o pracę
full office work
manager / supervisor, team manager
Obowiązki:
- Manages the processes of hiring and onboarding employees,
- Coordinates the timely flow of HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters,
- Ensures all employee records are maintained and updated with new hire information or changes in employment status,
- Provides subject matter expertise to the team to support resolution of complex HR queries,
- Provides complex HR reports as and when required,
- Responsible for HR labour law compliance and maintenance of up-to-date knowledge and understanding of laws, regulations, contracts, policies, procedures, and controls governing HR operations
- Manages relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit,
- Initiates process improvements to increase efficiency of HR processes,
- Develops and implements HR policies and procedures in compliance with local laws,
- Manages Jira ticketing systems ensuring adherence to established SLAs, clearance of the que, and review of the system settings to reflect any changes that were implemented within the HR scope of services,
- Actively builds and maintains good partnership with stakeholders,
- Provides administrative support to the HR team as required,
- Liaises with auditors during periodic company audits;
- Assists team members with resolving errors or responding to enquiries;
- Sets clear objectives and development plans for the team members;
- Conducts regular 1-1s and provides feedback to address performance deficiencies and establish growth paths;
- Undertakes any other duties as reasonably expected for the role,
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist
Kraków
Wygasła: 18.05.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Ensuring timely, accurate and compliant payroll end to end process delivery including performing gross to net calculations, executing post payroll run related duties, payroll accounting, payments and payroll reporting
- Managing inputs to payroll via data uploads, interfaces and manual data entry, performing predefined checks and resolve possible issues, ensuring 4-eye checks and other payroll data controls
- Providing regular and ad-hoc reports related to Payroll processes; internal, external, statutory reporting and filing to authorities (ZUS, PEFRON, tax, PPK) and compliance reporting;
- Case management of simple and complex payroll queries applying FIFO mindset in Jira and handling sensitive information
- Actively building and managing good partnership with stakeholders
- Providing guidance and support to less experienced team members
- Supporting Payroll Lead in initiating process improvements
- Performing tasks in compliance with company policies relating to payroll to ensure requirements are followed consistently and in full for each payroll cycle
- Performing basic tasks in compliance with employment legislation, data protection and control risk within payroll function
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Lower Silesia
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Kuyavia-Pomerania
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Lublin
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Lubusz
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Łódź
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Lesser Poland
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Masovian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Opole
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Subcarpathia
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Podlaskie
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Pomeranian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Silesian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Świętokrzyskie
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Warmian-Mazurian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
Greater Poland
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trust & Safety Product Manager
West Pomeranian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Meet with clients and partners to learn and understand needs and requirements
- Thoroughly document client specifications
- Work collaboratively with clients and internal stakeholders to recommend and build moderation strategy and onboarding approach
- Key subject matter expert and consultant with regards to creating a moderation plan for clients
- Lead and develop the onboarding team
- Team hiring and onboarding of new team members
- Team enablement, by training, coaching or mentoring
- Scale the global onboarding strategy and process
- Be the driving force behind cross-functional collaboration, within Trust and Safety, Player Support, Sales and Moderation teams
- Supervising all Onboarding projects managed by the global onboarding team (“onboarding managers”)
- Reporting on team and Onboarding project status to the Head of Trust and Safety
- Encouraging and supporting overall goal-achievement
- Supporting initiatives for upsell potentials
- Keep an overall pulse on Moderation projects, identifying potential opportunities for training, policy refinement, process improvement, reporting gaps, service offering upsell, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller - Chief Accountant
Zabrska 17, Katowice
Wygasła: 30.04.2023
full-time
umowa o pracę
full office work
manager / supervisor, team manager
Obowiązki:
- Ensure accurate and timely financial reporting & accounting under group IFRS standards and local statutory requirements,
- Active participation in Month-End Closing
- Other calculation and posting of business transactions in accordance with local work instructions (reconciliations, journal entries)
- Responsible for consolidations and local statutory financial statements preparation
- Preparation and presentation of divisional, entity, and consolidated group management and statutory financial statements
- Ensuring consistency and accuracy of data across the regional reporting process
- Conduct balance sheet reviews, ensuring completeness and accuracy of data
- Partnering with budget holders to review management accounts with the prior year and forecast comparatives to set timetable
- Support the audit process and implement recommendations from internal and external audits
- Support FP&A and finance business partner teams with the review of dashboards, management accounts, board presentations, and other analysis
- Ensure the company complies with local laws and regulations
- Performing ad hoc tasks and reporting related to OPEX, cost management, and governance meetings as appropriate
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Functionality QA Manager
Aleja Murckowska 14B, Katowice
Wygasła: 27.03.2023
full-time
umowa o pracę
full office work
team manager
Obowiązki:
- Responsible for the Keywords FQA Department
- The QAM will develop and deliver a strategy for the FQA facility alongside the QA Director
- Responsible for budgeting and delivering the financial performance of the operation
- Track KPIs and report on business performance regularly
- Perform QA audits on ongoing projects and drives continuous improvement initiatives
- Responsible for setting and adherence to standard Keywords processes
- Responsible for top-tier client account management affecting local operations
- Investigate client escalations on FQA service quality
- Communicate effectively with clients to identify needs and evaluate alternative business solutions
- Oversee execution of pilot projects and drive them to success
- Ensure correct availability of hardware, resource and space such that the profitability of the unit is in an optimal manner whilst maintaining the ability to grow
- Manage resource planning, recruitment and training in partnership with the Production Support departments
- Act as an HR Business partner when required
- Primary escalation point of contact for internal queries raised by or for the local FQA PMs
- Manage, lead and motivate local FQA studio staff
- Work as an ambassador for Keywords when engaging in activity outside of the facility
- Proactively mitigate issues with the FQA Project Managers, before they impact the projects
- Responsible for developing, improving and maintaining strong internal and external client partnerships
- Work closely with the business development team to ensure smart adoption of work and use of resources
- Create and implement any process changes/improvements accordingly
- Host regular meetings with key internal stakeholders to ensure smooth operation
- Mentor and train direct reports utilizing line management practices
- Set goals and appraise direct reports at regular intervals
- Nurture a positive work environment
- Continually seek opportunities to increase customer satisfaction and deepen client relationships, and encourage and grow own team to do the same
- Unless within training or coaching measures or in critical delivery situations, the FQAM should not perform any tasks usually handled by an FQA PM, CQA Project Manager, Lead, Senior or Tester
- Overseas travel when required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Functionality QA Manager
Zabrska 17, Katowice
Wygasła: 26.04.2023
full-time
umowa o pracę
full office work
team manager
Obowiązki:
- Responsible for the Keywords FQA Department
- The QAM will develop and deliver a strategy for the FQA facility alongside the QA Director
- Responsible for budgeting and delivering the financial performance of the operation
- Track KPIs and report on business performance regularly
- Perform QA audits on ongoing projects and drives continuous improvement initiatives
- Responsible for setting and adherence to standard Keywords processes
- Responsible for top-tier client account management affecting local operations
- Investigate client escalations on FQA service quality
- Communicate effectively with clients to identify needs and evaluate alternative business solutions
- Oversee execution of pilot projects and drive them to success
- Ensure correct availability of hardware, resource and space such that the profitability of the unit is in an optimal manner whilst maintaining the ability to grow
- Manage resource planning, recruitment and training in partnership with the Production Support departments
- Act as an HR Business partner when required
- Primary escalation point of contact for internal queries raised by or for the local FQA PMs
- Manage, lead and motivate local FQA studio staff
- Work as an ambassador for Keywords when engaging in activity outside of the facility
- Proactively mitigate issues with the FQA Project Managers, before they impact the projects
- Responsible for developing, improving and maintaining strong internal and external client partnerships
- Work closely with the business development team to ensure smart adoption of work and use of resources
- Create and implement any process changes/improvements accordingly
- Host regular meetings with key internal stakeholders to ensure smooth operation
- Mentor and train direct reports utilizing line management practices
- Set goals and appraise direct reports at regular intervals
- Nurture a positive work environment
- Continually seek opportunities to increase customer satisfaction and deepen client relationships, and encourage and grow own team to do the same
- Unless within training or coaching measures or in critical delivery situations, the FQAM should not perform any tasks usually handled by an FQA PM, CQA Project Manager, Lead, Senior or Tester
- Overseas travel when required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
QA Team Lead
Zabrska 17, Katowice
Wygasła: 26.04.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
manager / supervisor
Obowiązki:
- Partner closely with our Project Managers to understand, manage, and integrate projects into the overall workflow by communicating needs proactively and effectively
- Participate in Leadership meetings to support the development of strong project briefs and brief strongly, inspiring and empowering teams to seize challenges and solve problems
- Ensure projects are launched, executed, and completed according to the client’s expectations
- Create a positive, collaborative work environment, strengthening relationships with clients
- Elicit great, results-driven work, leading teams to achieve client objectives and strengthening Keywords Studio’s approach
- Communicate client feedback and assign actionable items to the internal team while anticipating challenges, identifying solutions, and communicating deadlines to keep projects moving forward
- Regularly evaluate Testers’ and Seniors’ performance, and facilitate feedback meetings
- Monitor and discipline the test team, if needed, which includes, but is not limited to, the distribution of verbal, and written warnings, and other disciplinary actions alongside HR
- Provide active support to the Associate Lead on any team issues to ensure the smooth running of the team
- Responsible for project deliverables requested and agreed upon with the Client
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Hardware and Platform Specialist
Aleja Murckowska 14B, Katowice
Wygasła: 24.03.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Unpacking new equipment
- Activating, setting up new HW
- Preparing workstations (desks, cabling, hardware etc.)
- Importing equipment to AssetManager software
- Labelling equipment
- Maintaining AssetManager software
- Updating testing equipment - firmware, activations (Sony, Microsoft, Android devices)
- Updating testing equipment - firmware, activations (Nintendo, PSP, Apple, old testing devices)
- Maintaining Testing Inventory
- Keeping HW up to date - EOL equipment3 reports, recycling
- Performing periodic (i.e. quarterly) inventory consistency checks
- Kick-Off request, Project closure procedure
- Writing "How-To" manuals on Intranet
- Kick-Off request / preparing testing equipment
- Kick-Off request / maintaining projects needs for running projects
- Kick-Off request / Project closure - cleaning up area, wiping testing equipment, updating firmware, putting HW back to TI
- Cleaning up area, wiping testing equipment, updating firmware, putting HW back to TI
- Kick-Off request/ Closure email update, reply, etc
- Troubleshooting equipment in use
- Media maintenance (DVD, etc.)
- Basic network troubleshooting
- Firmware update procedure
- Learning about new technologies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Aleja Murckowska 14B, Katowice
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Lower Silesia
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Kuyavia-Pomerania
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Lublin
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Lubusz
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Łódź
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Lesser Poland
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Masovian
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Opole
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Subcarpathia
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Podlaskie
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Pomeranian
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Silesian
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Świętokrzyskie
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Warmian-Mazurian
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
Greater Poland
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Implementation Engineer
West Pomeranian
Wygasła: 16.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi
- Developing CI/CD pipelines for Cloud Deployments
- Developing custom automation (Lambda Functions/ Azure functions)
- Understanding of OOPS concept
- Efficient with programming languages (Python, JavaScript, bash, powershell, C#)
- Managing code repositories and performing peer code reviews
- Ability to maintain the code hygiene and writing test cases for the solutions
- Mentoring and training engineers
- Manages Implementation partners
- Assist with proof of concepts for strategic and enterprise customers
- Work side-by-side with customers to design, build, and deploy complex integrations
- Establish partnerships and strategic relationships with contacts at our biggest brands
- Time management is critical and you should be able to manage multiple tasks/projects simultaneously
- Analyze and audit existing Helpshift implementations for the purpose of making improvements
- Become an expert at using Helpshift’s administrative tools which include a suite of AI products, bots, and other mission-critical support functions
- Work collaboratively with Customer Success Managers, other Services teams, and Sales to ensure customers’ overall success with the product
- Continually optimize the overall onboarding process with improvements to documentation, trainings, and other customer-facing content
- Occasional travel to client site or HQ (up to 50%)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Lower Silesia
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Kuyavia-Pomerania
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Lublin
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Lubusz
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Łódź
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Lesser Poland
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Masovian
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Player Support Agent with Italian (Video Games)
Opole
Wygasła: 08.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions
- Use your investigative skills and troubleshoot players’ queries via a ticketing system
- Support players through e-mail and / or chat. You will not take any phone calls!
- Collaboration is key - take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client's development team. You might be the voice of the product, but you're also their ear on the ground
- Lots of us at Keywords live and breathe video games. But even if you don't, there's plenty of time to become a master of the product you are supporting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
