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METSÄ BOARD POLSKA sp. z o.o.

WARSZAWA, UL. TANECZNA 30

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Rekrutacje prowadzone przez firmę:

Wszystkie (13) Aktualne ( 1 ) Archiwalne ( 12 )

Summer trainees for Metsä Board – Supply Chain Centre in Gdansk

Jana Heweliusza 18, Gdańsk
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Handle and follow-up customer query from order placement to order delivery (fulfillment), be responsible for invoicing and documentation according to sales agreements in place
  • Keep all customer records and documents orderly and digitally archived ensuring easy access and traceability
  • Maintain and continuously update customer master data, customer profiles and other customer information
  • Monitor information about feedbacks, trials, delays, payments etc. plus other relevant matters that may have an effect on the business and relationship with assigned customers/accounts. Report to the supervisor any deviations to the agreed processes
  • Monitor and keep the age, level and rotation of stocks of assigned customers/accounts within agreed limits together with Sales
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Ważna do: 05.05.2024

Business Process Expert, Reporting and Analytics

Jana Heweliusza 18, Gdańsk
Wygasła: 02.05.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Develop analytics solutions (with Azure tools)
  • Analyze the current sales and supply chain reporting structure and rationalize it, and develop reporting and statistics
  • Develop and manage KPI measurement and dashboard for Customer Service operations
  • Support management with sustainability and commercial analysis and materials
  • Together with Supply Chain Controller validate and analyze product, customer and market profitability, and proactively highlight issues and opportunities
  • Initiate, facilitate and lead assigned projects working with cross-functional teams and participate project design and testing
  • Identify development requirements for operational improvements, both processes and tools
  • Act as the leverage point between ICT and Business and closely monitor own process area development pipeline as Product Manager
  • Build of the analytical competencies in the organization and share and implement best practices across the regions
  • Train and support users globally to ensure that the users have sufficient knowledge of the processes and tools
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Team Leader

Jana Heweliusza 18, Gdańsk
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Ensure that performance of the Team is effective, professional, customer oriented, and follows the relevant business guidelines and annual planning cycles,
  • Participate in all Metsä Group HR processes including employees’ rewarding, compensation and PDA discussions,
  • Act as a contact point between Customer Service and other relevant functions (i.e. Sales, Logistics, Production, Finance, etc.). This may involve attending internal stakeholders’ meetings and/or customer meetings to ensure effective two-way communication,
  • Prepare and report Team/market status in different Supply Chain meetings,
  • Monitor resources and balance Team members’ workload, participate in recruitment activities when new team members are needed,
  • Coach and develop the Team and its individuals, support the onboarding of new team members and ensure content of the onboarding training is up to date,
  • Identify potentials for operational improvements and make relevant proposals to the Customer Service Management,
  • Contribute to improve efficiency and automation of customer service processes,
  • Prepare ad hoc reports based on Customer or Management needs,
  • Participate in project work if separately agreed,
  • Act as the first point of contact for operative escalations,
  • Perform order management processes (from order entry to order fulfilment) for selected Customer accounts and/or act as a back-up for chosen accounts if needed
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with English

Jana Heweliusza 18, Gdańsk
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them,
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain,
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation,
  • Maintaining customer master data, customer profiles and other customer information,
  • Taking all actions to ensure that customer promises and agreements are kept,
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits,
  • Following-up credit limits and payment behavior of own customers/accounts together with sales and credit management,
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Spanish

Jana Heweliusza 18, Gdańsk
Wygasła: 14.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation
  • Maintaining customer master data, customer profiles and other customer information
  • Taking all actions to ensure that customer promises and agreements are kept
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits
  • Following-up credit limits and payment behaviour of own customers/accounts together with sales and credit management
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Hungarian

Jana Heweliusza 18, Gdańsk
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation
  • Maintaining customer master data, customer profiles and other customer information
  • Taking all actions to ensure that customer promises and agreements are kept
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits
  • Following-up credit limits and payment behaviour of own customers/accounts together with sales and credit management
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Italian

Jana Heweliusza 18, Gdańsk
Wygasła: 03.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation
  • Maintaining customer master data, customer profiles and other customer information
  • Taking all actions to ensure that customer promises and agreements are kept
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits
  • Following-up credit limits and payment behavior of own customers/accounts together with sales and credit management
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with German (German market)

Jana Heweliusza 18, Gdańsk
Wygasła: 26.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation
  • Maintaining customer master data, customer profiles and other customer information
  • Taking all actions to ensure that customer promises and agreements are kept
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits
  • Following-up credit limits and payment behavior of own customers/accounts together with sales and credit management
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Italian

Jana Heweliusza 18, Gdańsk
Wygasła: 22.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing customer service on an agreed level to a group of assigned customers/ accounts and to develop and maintain a good relationship with them
  • Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation
  • Maintaining customer master data, customer profiles and other customer information
  • Taking all actions to ensure that customer promises and agreements are kept
  • Monitoring and keeping the age, level and rotation of stocks of own customers/accounts within agreed limits
  • Following-up credit limits and payment behavior of own customers/accounts together with sales and credit management
  • Gathering information of complaints, trials, delays, payments, rebates etc. plus other relevant matters that may have an effect on the business and relationship with own customers/accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Logistics Team Leader

Jana Heweliusza 18, Gdańsk
Wygasła: 08.10.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Ensure seamless communication to meet delivery requirements and provide vital logistic assistance within the Metsä Board organization
  • Take a proactive approach in ensuring timely and complete deliveries (OTIF), optimizing transport modes, and catering to agreed distribution channels
  • Champion the effectiveness, professionalism, and customer-centric orientation of the team. Embrace the annual individual LC PDA cycle process to enhance team performance
  • Act as a vital bridge between logistics and other relevant functions such as Sales, Customer Service, Finance, and Service Providers
  • Skillfully manage resources, ensuring a balanced workload. Participate in recruitment activities when new team members are needed
  • Coach and develop the team and its individuals, support the onboarding of new team members and ensure content of the onboarding training is up to date
  • Identify potential for operational improvements and make relevant proposals to the Logistics Management
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Sales Manager

Warszawa
Wygasła: 11.05.2018
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Technical Service Manager Central & South Eastern Europe

Warszawa
Wygasła: 14.10.2017
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Credit Controller - in the Region of Central & South Eastern Europe

Warszawa
Wygasła: 14.04.2016
Specjalista
od 4000 do 6000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
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