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HSBC SERVICE DELIVERY (POLSKA) sp. z o.o.

KRAKÓW, UL. KAPELANKA 42A

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Wszystkie (9973) Aktualne ( 52 ) Archiwalne ( 9921 )

(Cybersecurity) Threat Hunter

Kapelanka 42a, Dębniki, Kraków
Ważna do: 14.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Hunt for malicious or anomalous activity across the enterprise, using the various cybersecurity tools, platforms, and capabilities available. Act in co-ordination with GCO staff to lead the development and implementation of an advanced analysis and search capability focused on identifying potentially sophisticated APT and insider threat activities within the organisation
  • Leverage a ‘cyber intelligence led approach’ to researching new and existing threat actors and associated tactics, techniques, and procedures (TTPs); develop a detailed understanding of their potential impact to the organisation, provide, develop and implement recommended solutions for improving our defensive and detective capability
  • Collaborate with Cybersecurity functions, e.g., Red Team, Cyber-threat Intelligence to develop hypotheses for the detection and/or presence of new attack techniques and evasion methods; collaborate with the wider Cybersecurity (and IT) teams to ensure that the core, underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose
  • Coordinate threat hunting activities, leveraging intelligence from multiple internal and external sources
  • Review incident and penetration testing reports and corresponding logs, to identify gaps in our detection capability and provide recommendations to improve them
  • Provide expert analytic investigative support on large scale and complex security incidents
  • Contribute to the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes and identify processes that can be automated and orchestrated to ensure maximum efficiency of Global Cybersecurity Operations resources
  • Train, mentor and inspire colleagues across the function and strengthening Cybersecurity Operations capabilities and represent HSBC Global Cybersecurity Operations at internal awareness and external cybersecurity forums
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Ważna do: 14.05.2024

(Cybersecurity) SRE Vulnerability Remediation Engineer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 14.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Prioritize remediation of open vulnerabilities through risk assessment
  • Provide vulnerability analysis and produce montly reports
  • Work closely with product owners on
  • Application architecture
  • Discovered vulnerabilities
  • Application and infrastructure dependencies
  • Vulnerabilities categorized under Exception/False positives
  • Interaction with multiple global teams (IT, Product owners, Risk stewards )
  • Review deferred item status and revise or implement fixes
  • Daily assessment of open vulnerabilities identified by vulnerability scanners (Nessus, Tanium etc..)
  • Collaborate and interact with global infrastructure and applications teams
  • Perform remediation of the application and OS vulnerabilities through SSP (Self-service portals), Puppet, SCCM and other available tools in the company
  • Perform on-demand scanning for open vulnerabilities
  • Provide vulnerability analysis and produce reports for management
  • Maintain knowledge of the threat landscape
  • Upkeep asset inventory (uCMDB)
  • Automate vulnerability remedation through available tools and processes in the company
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Ważna do: 14.05.2024

Senior Programme & Project Services Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 13.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Excellent working knowledge of HSBC Global Business Transformation Framework and stands as key guardian of it being followed by Portfolio and Programme/Project teams
  • Leads, tracks, reviews and controls progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate
  • Works hand in hand with the Portfolio Leads and/or Programme/Project Teams in defining required scope, quality, cost and effort
  • Leads and executes the Portfolio control framework effectiveness through automated and manual monitoring
  • Manages closure activities, including post project review and handover, benefits tracking and Programme/Project quality assurance
  • Actively engages in Programme/Project resource management; assists new team members to understand the project context and content, the importance of stakeholder management and wider project goals
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Ważna do: 13.05.2024

Programme and Project Services Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 13.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Partner a Portfolio/ Programme Manager or Director and a PMO Manager in successfully delivering a new or in-flight portfolio/ programme
  • Collaborate closely with the programme team, they will act as a source for guidance, provide governance reporting and metrics for the programme and assist its leadership in making strategic decisions
  • Support the Head of Governance and Market Implementation and wider portfolio team in building out the PMO capability
  • Support specific major programmes to provide comprehensive and accurate MI/reporting of programme and financial information to enable effective decision making by key stakeholders
  • Assess project change requests considering their implications for scope, benefits, cost, timeline, and dependencies, develop an effective working relationship with appropriate stakeholders to ensure accurate portfolio information is provided
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Ważna do: 13.05.2024

(Cybersecurity) Incident Response Senior Analyst (GCO)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 12.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Perform the technical and forensic investigations into cyber security events across the globe, taking responsibility for the timely identification of cyber-threats and where possible, minimising further risk to HSBC’s information assets and services
  • Carry out post-incident reviews, assessing the effectiveness of controls, detection and response capability and supporting the required improvements with the responsible owners
  • Perform the forensic services for the collection, processing, preservation, analysis, and presentation of evidence in support of vulnerability mitigation and information security incident investigations
  • Maintain a strong awareness of technology trends and industry best practice, to enable the provision of informed advice and guidance to HSBC Business functions and HSBC IT
  • Support the Identification, development, and implementation of new detections (Use cases)
  • Develop and defining detailed processes and procedures to manage the response to cyber security events
  • Directly contribute to the continued technical enhancement of the security platforms
  • Support the continued evolution of incident response and forensic capabilities and processes, including automation and orchestration
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Ważna do: 12.05.2024

(Cybersecurity) Head of SRE Cryptography Engineering

Kapelanka 42a, Dębniki, Kraków
Ważna do: 12.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Lead sizable team of Cryptography engineers including team building, skill development, performance reviews, hiring
  • Present Cryptography remit on various executive forums and executive operation meetings
  • Prioritize day to day team workload
  • Plan and execute technology refresh of existing HSM (Hardware Security Modules) environment
  • Plan and execute capacity management
  • Perform IT service ownership responsibility such as access reviews, disaster recovery exercises, backup and recovery, application configuration
  • Mentor and develop Cryptography engineers
  • Work closely with control owners, product owners and capability owners on:
  • Application architecture
  • Feature enhancements
  • Application and infrastructure dependencies
  • Product roadmap
  • Product & Project delivery
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Ważna do: 12.05.2024

Cybersecurity Service Manager - ServiceNow

Kapelanka 42a, Dębniki, Kraków
Ważna do: 12.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
  • Design and manage the product strategy, building stakeholder buy-in around the plans, commitments, and changes
  • Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders
  • Define systems development projects which support the organisation's objectives and plans
  • Design components using appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology. Identify and evaluate alternative design options and trade-offs
  • Monitor and report on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods, and procedures (including secure software development)
  • Create multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements
  • Design, code, verify, test, document, amend, and refactor complex programs/scripts and integration software services
  • Manage user experience evaluation of systems, products, or services, to assure that the usability and accessibility requirements have been met, required practice has been followed
  • Provide planning, direction and support for new releases and deployments, leading the development / transformation pipeline
  • Conduct risk assessment and develop mitigation plans for ServiceNow services and projects
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Ważna do: 12.05.2024

Python Development Lead

Kapelanka 42a, Dębniki, Kraków
Ważna do: 12.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Drive development of an integrated platform for building and executing Risk models underlying majority of Bank's decisions
  • Provide a reference point for the exploration of advanced methods for other teams within risk area
  • Foster innovation in risk measurement and prototype modern processes of model development
  • Manage team of highly specialized analysts and developers
  • Maintain good relationships with Stakeholders, ensuring mutual understanding of priorities and proper communication of results
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Ważna do: 12.05.2024

Lead AVP, Infrastructure, Model Risk Management

Kapelanka 42a, Dębniki, Kraków
Ważna do: 11.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • The Lead AVP role takes a leading role in delivering the model risk Product Management & Infrastructure capability through full lifecycle change delivery across a dynamic and varied suite of Model Risk products
  • The role acts as interface across multiple IT & business aligned PODs to ensure that delivery is well sequenced & prioritized appropriately through required governance channels
  • Acts as primary liaison between business users, technical delivery teams and sponsors to provides transparency around the business roadmap whilst identifying dependencies between various activities across teams
  • Drive governance that is accountable and meaningful, supporting delivery aligned with MRM practices
  • Participate in projects leading to productionised solutions using various analytic techniques through involvement in any or all of the following activities
  • Data Quality Analysis, Segmentation, KRI modelling, ad-hoc analytics and solution design
  • Trend Analysis and Dashboard Creation based on Visualisation techniques
  • Data Implementation Checks and Data Quality Assurance
  • Development of model and data attestation frameworks
  • Development of bespoke solutions and tools to enhance the effectiveness and efficiency of Model Risk Management practices & processes
  • Provide support to members of the Infrastructure team and wider Model Risk Management team across the bank
  • Interaction and training of users for tooling & solutions developed
  • Subject Matter Expert (SME) for internal procedures, ensuring team wide understanding of ways of working
  • Collaboration to ensure all requirements, data logic / calculations have sufficient clarity and are aligned to business objective
  • Help build management, regulatory, and external confidence in all models used across the group
  • Support the team lead for all Model Risk Management infrastructure objectives
  • Support intra-team initiatives and deliver personal objectives to a high standard
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Ważna do: 11.05.2024

Planning and Resource Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Ongoing management of an approved rolling resource demand plan at Change Portfolio level and within the approved headcount and financial budgets;
  • Ongoing management of an approved resource supply plan based on actual headcount and within approved budget, utilizing approved hiring strategies and/or resource augmentation targets;
  • Provision of subject matter expertise throughout the Change Portfolio to optimize the resource profile;
  • Maintain portfolio view of current and planned resource allocations;
  • Provide all required management information in relation to key resource management metrics e.g. resource utilization and availability;
  • Support portfolio and global governance forums for resource prioritization;
  • Monitor metrics and work with relevant parties to address variances against target;
  • Support discussions within DBS Transformation to ensure alignment with strategy and that the portfolio can be delivered in terms of demand & supply, financials, time and benefits realization
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Ważna do: 10.05.2024

Senior Software Developer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for data ingest, refinement and presentation - design, development, testing, coding, and deploying to production
  • Manage the operation and enhancement of our cloud data platform to meet internal objectives
  • Prioritize quality, time, and budget constraints in data-related activities
  • Facilitate effective communication among team members and business stakeholders
  • Collaborate with diverse global teams to achieve project goals
  • Drive an Agile, product-oriented culture to promote innovation and collaboration
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Ważna do: 10.05.2024

Payments Operation Executive with German

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Handle all queries accurately to achieve agreed quality standards and targets
  • Ensure that all tasks are completed in accordance with established procedures and standards
  • Identify and escalate potential showstoppers
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Respond to mails/queries related to process timely with a cc to the Line Manager
  • Act as a team worker
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Ważna do: 10.05.2024

Analyst - Regulatory Affairs (English and French)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Undertake the initial Applicability Assessment of a Development and pass findings to the Regulatory Affairs member
  • Prepare Communications on Developments using the Newsletter feature of RAPID2
  • Prepare a high level summary of the ongoing regulatory developments and share it with the business on a periodic basis
  • Prepare and share daily, weekly, monthly Management Reports
  • Triage all Alerts which fall within the workload (based on jurisdiction and Risk Steward area) on a regular (usually daily) basis
  • Communicate with business partners on a periodic basis and discuss ongoing developments
  • Take care of timeliness and adequacy of Triage Guidance
  • Cooperate with IT team on improvement of RAPID2 application
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Ważna do: 10.05.2024

Traded Risk Business Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Act as a trusted partner and advisor to the Global Head of TTOP through the timely provision of insightful analysis
  • Help manage the day-to-day agenda of Global Head of TTOP
  • Be able to collect and analyse large amount of data and produce meaningful reports including data visualization
  • Analysis, challenge and presentation of key business indicators across products and markets providing a transparent understanding of TTOP model landscape
  • Significant ad hoc partnering with key stakeholders
  • Support workforce management activities and growth agenda
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Ważna do: 10.05.2024

International Corporate Credit Services Specialist with Hebrew

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Financial Spreading and CRR generation, preparation of credit applications in CARM;
  • Drawing up and preparing credit / collateral agreements;
  • Limit loading of credit facilities, recording collaterals in the banking system;
  • Providing high quality of service and achieving internal and external customer satisfaction;
  • Very active involvement in new business process migrations;
  • Support for Team Manager and in certain cases for Operations Manager;
  • Support with MI reporting;
  • Supporting internal stakeholders in all required Credit Operation processes;
  • Cooperating with other teams of the credit department as well as with the branches;
  • Training of new employees;
  • Complying with internal procedures and rules of control;
  • Implementation of changes / improvements to processes / procedures resulting in an increase of processes efficiencies;
  • Adaptation and realization of audit recommendations
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Ważna do: 10.05.2024

Process Engineering Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support and implement process excellence and re-engineering agenda across all regions globally
  • Cultivate and evolve a continuous improvement culture and community emphasizing on Lean Six Sigma techniques
  • Develop Lean Six Sigma training materials and conduct LSS Green Belt/Yellow Belt trainings
  • Drive and coach productivity/efficiency related LSS improvement projects
  • Deliver transformation change in Process Engineering to achieve cost, service level and customer satisfaction through mobilization of improvement initiatives following the Lean Six Sigma approach
  • Support mobilization of Simply Better (idea generation platform)
  • Foster a high engagement team to deliver good quality output exceeding user expectations
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Ważna do: 10.05.2024

AVP, Compliance Whisteblowing Oversight with Spanish

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The role holder will have one area of specialism initially but over time will be expected to be competent in all three aspects of the above responsibilities (case capture, case oversight and case closure governance). Overall responsibility may vary from time-to-time
  • The role holder will support the Global Head of Whistleblowing Oversight and Senior Whistleblowing Oversight Managers in the smooth running of the whistleblowing operations, in the design and operation of suitable controls, plus checks and quality assurance of whistleblowing data and investigations output
  • The role holder will assist in supporting specific whistleblowing governance arrangements as required, including the monthly Case Management Meeting, quarterly Global and Regional Oversight Committees, and the six-monthly Whistleblowing Executive Oversight Committee
  • The role holder will assist in seeking to improve the quality and efficiencies of investigations and their outputs (e.g., through supporting the delivery of investigator training, and improvements to processes)
  • The role holder will work closely with colleagues in the wider Whistleblowing Oversight team (including cover for roles as and when required), as well as with colleagues in the Governance and Reporting team, as necessary
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Ważna do: 10.05.2024

AVP - Compliance Advisory

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing expert support for country businesses (Wholesale and/or WPB) and Compliance teams in escalation process, KYC review and oversight where required
  • Promoting and sustaining a risk-management culture in alignment with Compliance's role as the 2LoD
  • Supporting the Team Head to improve and maintain day to day to running of the Compliance CoE Team and to ensure the efficient decisioning and execution of tasks, identifying process improvements and best practise
  • Defining and adopting best practice through collaborating with our key business partners
  • Consistently applying policy and governance frameworks, procedures, practices and standards to ensure quality, effective Compliance advice and guidance
  • Assisting any other Compliance project or initiative requiring support
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Ważna do: 10.05.2024

Principal Engineer – Mobile Platform (Android)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Take the lead on some of the most technical and hardest problems to solve, working with teams of engineers and advising on what gets delivered
  • Advocate for the area of technology within HSBC, communicating to a diverse global team of hundreds of engineers
  • Participate in the technology leadership team and provide oversight in your discipline as a senior engineering lead
  • Decide on how Engineering is done and ensure quality standards are adhered to by teams and advanced
  • Ensure that technology risks and opportunities are identified, managed, and resolved appropriately
  • Ensure that new technology is evaluated for its applicability within HSBC, decisions are communicated, and engineers follow the direction that you set
  • Build solutions that can scale to hundreds of Engineers, designing for scalability, reusability
  • Collaborate with the recruiting team and Engineering leadership to attract, onboard, and retain diverse top talent
  • Peer review code by a diverse team, provide feedback in a timely and collaborative manner
  • Identify strategic ways to reduce technical debt, working with teams to ensure they are continuously improving
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Ważna do: 10.05.2024

Lead UX Designer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Gather business requirements, transforming them into customer needs
  • Manage multiple stakeholder relationships, from business, engineering, and analysts to design systems, research, and brand - taking them on a journey with you
  • Oversee the quality of design solutions, playing a key role in design governance, reviewing journeys, and identifying experience risks and opportunities
  • Provide individual and team-level coaching and feedback, helping the design team achieve their personal objectives and pave the way for progression
  • Review UX flows, prototypes and pixel perfect UI using the HSBC design system
  • Host workshops and feedback sessions with stakeholders and designers
  • Continually support global design, creating consistent experiences across all HSBC locations and platforms, ensuring a consistent experience, no matter where our customers bank with us
  • Ensure our experience principles are embedded in everything we design
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Ważna do: 10.05.2024

Senior Production Support Analyst

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Provide three tier (L1, L2, L3) support to all applications and help all end users. (working hours 4p.m. – 12 p.m)
  • Proactively identify any issues in production via automated monitoring, history of production issues and trends
  • Maintain schedule jobs and perform troubleshoot on processes
  • Analyse all vendor applications and provide operational support
  • Administer and implement all new systems and ensure transition of plans to production
  • Provide training to various onshore and offshore associates and assist with expert knowledge on all production processes
  • Document all production applications and resolve all application issues and answer all requests
  • Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions
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Ważna do: 10.05.2024

Senior AVP – Credit Risk Models Validation

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Comprehensive model reviews to assess conceptual soundness, data integrity, performance, implementation, and adherence to regulatory and/or internal requirements
  • Being able to challenge constructively model owner choices
  • Building effective relationships with the model developers to ensure proper communication and anticipate requests
  • Support a high-performance culture through collaboration and effective people interaction
  • Documentation of conducted assessments and model risk indicators in thorough review reports including recommendations for model improvements
  • Tracking completion of review recommendations
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Ważna do: 10.05.2024

Manager Model Risk Management

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Perform independent model validations as part of a specialist quantitative team within HSBC Model Risk Management department, called Independent Model Review
  • Conduct quantitative and qualitative research with focus on model data, design, performance and implementation for one of our functional streams. We cover various types of models including credit risk models (e.g. IRB, IFRS9, Stress Testing, Economic Capital, application and behavioural
  • scorecards), climate risk models, as well as market risk models (e.g. VaR, IRC, RNIV, Exposure at Default, CCR RWA, pricing models, algorithmic trading models, ALCM models, Valuation models)
  • Assess quantitative or expert-based models to identify their assumptions and limitations. Formulate opinions about conceptual soundness of models’ design and their adequacy for intended usage. This includes quantification of model risk drivers and assessment of their impact on the
  • model credibility
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Ważna do: 10.05.2024

IT Business Manager - COO Office

Kapelanka 42a, Dębniki, Kraków
Ważna do: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Establishing business partnering between ETBM and our stakeholders (IT Heads),
  • Representing ETBM on various meetings (ManCos, Forums), providing explanations in terms of costs components,
  • Taking part in monthly process of delivering management pack (dashboards, one-pagers, recommendations),
  • Play with various sets of data, coming from e. g. TM1, Discover, Cognos, Pioneer,
  • Providing on a regular basis comprehensive analysis of costs elements and its effect on a financial result,
  • Cooperating simultaneously with many countries, areas e. g. intercompany recharges, 3rd party spend, capitalization,
  • Coordinating flows among work stream and stakeholders
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Ważna do: 10.05.2024

Bank Accounting Controller within Global Trade and Receivable Finance Services

Kapelanka 42a, Dębniki, Kraków
Ważna do: 07.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Work in Trade and Factoring teams supporting Import, Export, Guarantee, Receivables Finance, Invoice Discounting including Domestic and Export Factoring customers and transactions
  • To oversee accounting activities and ensure that ledgers accurately reflect money coming in and out
  • Preparing and approving clients’ invoices
  • Supporting and providing trainings to other employees in processing Trade and Guarantee transactions, especially post-transactional activities
  • Keeping e-mail correspondence with the customers by ensuring that we always focus on providing first class customer service for all Trade and Factoring operations products
  • Monitoring and maintain a good relationship with stakeholders
  • Complete assigned tasks and approvals in the established timeframe as per process targets
  • Work towards sustaining team spirit and being an example for other team members
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Ważna do: 07.05.2024

(Cybersecurity) Head of Cybersecurity Risk & Controls

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • The Global Head of Cybersecurity Risk & Controls will play a key role in coordinating activities required to implement the Cybersecurity Risk and Controls Strategy across globally in partnership with Control Owners and SMEs. This role will report into the Global Head of Business Engagement, whilst closely partnering with Regional and Business Information Security Officers. The key part of the role will be leading on design, oversight and reporting on Cybersecurity controls
  • The ideal candidate will possess strong leadership and communication skills, a wide knowledge in risk and controls space, as well as across all cybersecurity domains and strong experience in managing international teams and stakeholders. The role holder will be required to manage a global team, stakeholders including the Control Owners, regional and business CIOs and COOs; Cybersecurity Leadership and staff; Chief Controls Office (CCO) Technology, 2LoD Resilience Risk and 3LoD Internal Audit teams
  • Building out, leading and managing a new Global merged team combining Cybersecurity Risk & Controls capabilities
  • Working with the Control Owners, wider CBE team, 2LoD, 3LoD and CCO Technology to ensure that the Cybersecurity owned controls in the Risk and Controls Library and federated controls owned by the business, are designed according to the Bank’s requirements and industry standards and best practises (e.g. NIST FSS) and embedded across the business and regions
  • Lead on reporting capabilities to enable oversight of control effectiveness through Key Control Indicators, as well as to ensure these are tailored and consumed by the business and regions
  • Conduct periodic maturity assessment of Cybersecurity controls against industry best practices frameworks (e.g. NIST) in partnership with independent/external suppliers
  • Drive continuous improvement and embedding of the Cybersecurity Risk Quantification (CRQ) model to enable a data driven risk assessment and oversight
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Ważna do: 08.05.2024

Lead AVP - MRM Infrastructure

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Lead the planning, testing/assessing, documenting, and reporting to senior management on appropriateness of: Model validation standards, guidelines, playbooks, and technical manuals; Individual model validation reports, reviewing both technical and presentational aspects; Independent Model Validation peer review processes and outputs
  • Oversee the administration of the peer review processes
  • Provide input to validation policy and validation sampling approaches. Provide feedback to Model Validation colleagues on findings from assurance reviews
  • Lead the delivery of training
  • Provide advice and guidance to model validation colleagues
  • Deliver, high quality, timely reports on findings from assurance reviews
  • Liaise with model risk management colleagues globally
  • Contribute to management, regulatory, and external confidence in all models used across the group
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Ważna do: 08.05.2024

AVP - MRM Infrastructure

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
assistant
Obowiązki:
  • Responsible for ownership and delivery of a scalable data-model aggregating model risk systems critical data elements and ensuring data views are prepared and available to support solution delivery & associated ad-hoc business requirements
  • Support the delivery of the Model Risk Appetite Statement (RAS) reporting for HSBC Group Board, HSBC Group Chief Risk Officer and the Chief Model Risk Officer, ensuring that reporting is BCBS239 compliant
  • Deliver timely and accurate reports and solutions to support the management of model risk. Provide model risk reporting dashboards and relevant management information for internal and external communication support including reporting for board, committee and senior management, and engagement with Internal Audit and other key stakeholders
  • Support the production of high-quality Business Requirement Documents for all aspects of model risk system
  • Analyse model risk reports to identify changes and trends in model risk profile and policy adherence
  • Support analytical and highly quantitative change projects to enable 1LOD to manage model risk efficiently and effectively
  • Suggest enhancements to processes and reporting to drive efficiency across the model life cycle
  • Provide coaching and guidance to new starters and junior colleagues
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Ważna do: 08.05.2024

Manager - MRM Infrastructure

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Assist with timely and accurate reports and solutions to support the management of model risk
  • Support the production of high-quality Business Requirement Documents for all aspects of model risk system
  • Input into model risk reporting dashboards and relevant management information for internal and external communication support including reporting for board, committee and senior management, and engagement with Internal Audit and other key stakeholders
  • Support analytical and highly quantitative change projects to enable 1LOD to manage model risk efficiently and effectively
  • Suggest enhancements to processes and reporting to drive efficiency across the model life cycle
  • Support the planning, testing/assessing, documenting, and reporting to senior management on appropriateness of: Model validation standards, guidelines, playbooks, and technical manuals; Individual model validation reports; reviewing both technical and presentational aspects; Independent Model Validation peer review processes and outputs
  • Support the delivery of training
  • Deliver, high quality, timely reports on findings from assurance reviews
Pokaż więcej >>
Ważna do: 08.05.2024

Senior AVP - MRM Infrastructure

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Deliver the Model Risk Product Management & Infrastructure capability through full lifecycle change delivery across a dynamic and varied suite of Model Risk products
  • Responsible for ownership and delivery of a scalable data-model aggregating model risk systems critical data elements and ensuring data views are prepared and available to support solution delivery & associated ad-hoc business requirements
  • Leads the development & delivery of sustainable data capture processes to support model risk efficiency objectives
  • Leads the ongoing development & maintenance of model validation custom code libraries
  • Managing Version control and Code repository
  • Development of bespoke solutions and tools to enhance the effectiveness and efficiency of Model Risk Management practices & processes
  • Provide support to members of the infrastructure team and wider Model Risk Management team across the bank
  • Collaboration to ensure all requirements, data logic / calculations have sufficient clarity and are aligned to business objective. Help build management, regulatory, and external confidence in all models used across the group
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Ważna do: 08.05.2024

Senior Analyst - MRM Infrastructure

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver the Model Risk Product Management & Infrastructure capability through full lifecycle change delivery across a dynamic and varied suite of Model Risk products
  • Responsible for ownership and delivery of a scalable data-model aggregating model risk systems critical data elements and ensuring data views are prepared and available to support solution delivery & associated ad-hoc business requirements
  • Support the development & delivery of sustainable data capture processes to support model risk efficiency objectives
  • Support the ongoing development & maintenance of model validation custom code libraries
  • Analyzing the errors of the scripts and designing strategies
  • Managing Version control and Code repository
  • Development of bespoke solutions and tools to enhance the effectiveness and efficiency of Model Risk Management practices & processes
  • Support various analytical and highly quantitative projects within the MRM Infrastructure
  • Collaboration to ensure all requirements, data logic / calculations have sufficient clarity and are aligned to business objective. Help build management, regulatory, and external confidence in all models used across the group
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Ważna do: 08.05.2024

Senior Full Stack Engineer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Participate in software architecture design activities
  • Implement solutions according to best Design Patterns
  • Analyse requirements to fully understand solutions and recommend improvements
  • Create feature documentation and user manuals
  • Working on application prototypes
  • Manage changes through the Service management lifecycle
  • Active involvement in Automation and improvement of Service Management lifecycle
  • Keep up with changes and trends in the industry
Pokaż więcej >>
Ważna do: 08.05.2024

Software Developer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 08.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for data ingest, refinement and presentation - design, development, testing, coding, and deploying to production
  • Manage the operation and enhancement of our cloud data platform to meet internal objectives
  • Prioritize quality, time, and budget constraints in data-related activities
  • Facilitate effective communication among team members and business stakeholders
  • Collaborate with diverse global teams to achieve project goals
  • Drive an Agile, product-oriented culture to promote innovation and collaboration
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Ważna do: 08.05.2024

Investment & Wealth Solutions Product Management Support Specialist

Kapelanka 42a, Dębniki, Kraków
Ważna do: 06.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver top quality MI on product assets, transactions, revenues and pricing
  • Monitor costs related to IWS, including travel, expenses, hiring process and budget
  • Ensure cost centres and finance business framework are correct for the IWS population
  • Provide support in ODA review initiatives
  • Market data management, review of contracts, management of contract renewal approvals in collaboration with Head of EMEA IWS PDM team
  • Provide support in the review of contracts, approval of invoices for main third party providers, provide support during periodic reviews of outsourced services
  • Provide support to the offshore and onshore teams whenever required, tasks can entail extractions of data, computation of KRIs (Key Risk Identicators)
  • Demonstrate the ability to work with little or no supervision and to work well under pressure and to the required deadlines
  • Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
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Ważna do: 06.05.2024

Financial Accounting and Reporting Expert

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Provide timely preparation, processing and reconciliation of all required financial and management information
  • Prepare external reports according to IFRS and perform regulatory submissions (FINREP, COREP)
  • Process, prepare and approve of Period End Close journals and manual adjustments, as per the tasks allocated
  • Support other team members and team manager to respond to regular and ad hoc requests from finance and non-finance customers
  • Continually work on improving the timeliness and accuracy by process automation and minimizing manual intervention
  • Take responsibility for the tasks delivered by junior team members
  • Build and maintain good working relationships with other finance teams and business area representatives across a wide range of areas throughout the organization
  • Continually asses the operational risk inherent in the process, taking account of changing operational procedures, legal and regulatory requirements
  • Ensure all work undertaken complies with HSBC policies, procedures and work practices
Pokaż więcej >>
Ważna do: 05.05.2024

HR Direct Representative (German)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Resolving HR problems for German internal customers
  • Ensure optimal service levels by following operational procedures
  • Collect and share best practices and feedback from employees for continuous process improvements
  • Use a professional and employee-focused approach to handle inquiries; ensure a quality customer experience by using soft skills and empathy to diffuse difficult situations; ensure excellent verbal and written communication skills are always exercised
  • Builds an excellent relationship with stakeholders and ensure best quality account management while resolving customer inquiries
  • Mentor new joiners
  • Ensure company and employee privacy, where appropriate, including confidentiality and protection of sensitive employee information
  • Contribute toward translating employee feedback into operational recommendations and outcomes
Pokaż więcej >>
Ważna do: 05.05.2024

AVP, Financial Engineering - Senior Python Developer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Build and implement Global Treasury Python-based modelling solutions
  • Support building and implementation of Global Treasury containerised solutions and CI/CD automations
  • Deliver a coding environment that is easy to use, is robust and can be fully re-used
  • Provide automated solutions for fast and agile model build and deployment
  • Work closely with tech leads, business stakeholders, Quantitative Analysts and IT to create synergies across different functions and departments and contribute to the end-to-end design and planning
  • Implement software strategically, following best practice to ensure that solutions address the evolving business and regulatory requirements
  • Work closely with the Head of Financial Engineering to ensure smooth change management and maintenance of the system in compliance with HSBC Group standards
  • Work closely with the Quantitative Analytics teams to build software solutions that are practical, workable and comply with accounting, regulatory or other requirements
Pokaż więcej >>
Ważna do: 05.05.2024

AVP, Financial Engineering - Senior DevOps Engineer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Build and implement Global Treasury containerised solutions and CI/CD automations
  • Support building and implementation of Global Treasury Python-based modelling solutions
  • Deliver a coding environment that is easy to use, is robust and can be fully re-used
  • Provide automated solutions for fast and agile model build and deployment
  • Work closely with tech leads, business stakeholders, Quantitative Analysts and IT to create synergies across different functions and departments and contribute to the end-to-end design and planning
  • Implement software strategically, following best practice to ensure that solutions address the evolving business and regulatory requirements
  • Work closely with the Head of Financial Engineering to ensure smooth change management and maintenance of the system in compliance with HSBC Group standards
  • Work closely with the Quantitative Analytics teams to build software solutions that are practical, workable and comply with accounting, regulatory or other requirements
Pokaż więcej >>
Ważna do: 05.05.2024

VP Financial Engineering - Lead DevOps Engineer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Design, build and implement Global Treasury containerised solutions and CI/CD automations
  • Support building and implementation of Global Treasury Python-based modelling solutions
  • Deliver a coding environment that is easy to use, is robust and can be fully re-used
  • Provide automated solutions for fast and agile model build and deployment
  • Work closely with business stakeholders, Quantitative Analysts and IT to create synergies across different functions and departments and contribute to the end-to-end design and planning
  • Implement software strategically, following best practice to ensure that solutions address the evolving business and regulatory requirements
  • Work closely with the Head of Financial Engineering to ensure smooth change management and maintenance of the system in compliance with HSBC Group standards
  • Work closely with the Quantitative Analytics teams to build software solutions that are practical, workable and comply with accounting, regulatory or other requirements
Pokaż więcej >>
Ważna do: 05.05.2024

VP Financial Engineering - Lead Python Developer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 05.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Design, build and implement Global Treasury Python-based modelling solutions
  • Support building and implementation of Global Treasury containerised solutions and CI/CD automations
  • Deliver a coding environment that is easy to use, is robust and can be fully re-used
  • Provide automated solutions for fast and agile model build and deployment
  • Work closely with business stakeholders, Quantitative Analysts and IT to create synergies across different functions and departments and contribute to the end-to-end design and planning
  • Implement software strategically, following best practice to ensure that solutions address the evolving business and regulatory requirements
  • Work closely with the Head of Financial Engineering to ensure smooth change management and maintenance of the system in compliance with HSBC Group standards
  • Work closely with the Quantitative Analytics teams to build software solutions that are practical, workable and comply with accounting, regulatory or other requirements
Pokaż więcej >>
Ważna do: 05.05.2024

Recruitment Specialist with French (maternity cover)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 04.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with French companies specializing in HR consulting and servicing recruitment processes
  • Cooperate with French universities in order to ensure the best talents are acquired for the business partners
  • Provide daily and ad-hoc recruitment reports
  • Develop solutions to problems / process improvements that enhance service and efficiency
  • Meet targets on productivity and accuracy as per the targets and metrics defined for the process
  • Provide administrative support at various stages of the recruitment and onboarding process
  • Develop own understanding of how you and your role impact on the customer experience
Pokaż więcej >>
Ważna do: 04.05.2024

Recruitment Specialist with French

Kapelanka 42a, Dębniki, Kraków
Ważna do: 04.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Collaborate with French companies specializing in HR consulting and servicing recruitment processes
  • Cooperate with French universities in order to ensure the best talents are acquired for the business partners
  • Provide daily and ad-hoc recruitment reports
  • Develop solutions to problems / process improvements that enhance service and efficiency
  • Meet targets on productivity and accuracy as per the targets and metrics defined for the process
  • Provide administrative support at various stages of the recruitment and onboarding process
  • Develop own understanding of how you and your role impact on the customer experience
Pokaż więcej >>
Ważna do: 04.05.2024

Senior Manager - Model Governance (GFA)

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Overall support of GFA Model Risk, Model Governance and Analytics Strategy team
  • Will be required to represent GFA in governance forums with senior stakeholders within Finance, Risk and the business
  • Project management support on Model Risk Governance initiatives in Global Finance
  • Analysis and reporting of model risk data for Global Finance
  • Communication is key with the role holder being required to simplify a complex set of undertakings and be the primary communication route to the below stakeholders
  • Support project plan for the implementation of SS1/23 within the Finance function, ensuring alignment with organizational goals and regulatory requirements
  • Work with cross-functional teams with Finance (Treasury, Business Finance, Product Control, Financial Control, Control Office, etc) to support SS1/23 implementation
  • Provide regular updates to SS1/23 Lead on the progress, risks, and issues
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Ważna do: 03.05.2024

Senior Tax Specialist

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Tax reporting including drafting of tax returns (CIT, VAT, WHT, other taxes). Timely submission of all required data in line with the tax laws, procedures and KPIs
  • Ensure correct and timely submissions of all documentation and calculations for internal reporting purposes including CIT, VAT, WHT and other taxes
  • Development, maintenance, control and update of procedures for tax reporting and tax filings as per group standards
  • Be a first point of contact in tax issues for the supported business partner
  • Support business partners in re-engineering of processes to achieve tax compliance excellence
  • Smooth cooperation with team members and other peers
  • Be up to date with knowledge of tax law and rules
  • Delivery of excellent service following the maker-checker rules. Documents controls
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Ważna do: 03.05.2024

Senior Business Analyst – Tax Change

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Engage as a business analyst on specific projects within the Tax change function, as demanded by the needs of the project portfolio at any given time. The role holder will be expected to act as an effective team member within the projects, taking ownership of certain tasks and deliverables where required
  • Work with Business stakeholders to understand their requirements and deliverables
  • Contribute to the creation of project documentations (business cases, project requirements, project plans) and reporting and governance structures
  • Own specific project delivery and business analysis tasks and deliverables within projects, delivering them on time and to a high standard
  • Monitor and escalate risks, issues and dependencies to the Project Manager / Product Owner as appropriate
  • Actively contribute to the ongoing evolution of the Tax Change team
  • Deliver clear and comprehensive high quality business analysis
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Ważna do: 03.05.2024

ESG Reporting Expert - Europe

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Support the Senior Manager – ESG Reporting, senior business and finance stakeholders to ensure that HSBC Continental Europe’s (‘HBCE’s’) external ESG disclosures are fair, balanced, understandable, and meet disclosure requirements
  • Work in an area of growing interest to regulators, investors, and the wider external market. Disclosure rules and regulation for ESG topics are evolving globally. There is a need to understand new and changing disclosure requirements, and how these can be best met through HBCE’s (Continental Europe) external reporting
  • Support the design, execution and documentation of HBCE’s disclosure and related controls to ensure consistent, reliable and accurate reporting of non-financial data
  • Understand the evolving disclosure requirements of all ESG reporting regimes such as the Non-Financial Reporting Directive (NFRD), French Banking Code (‘Declaration Performance Extra Financiere’), Corporate Sustainability Reporting Directive (CSRD), European Banking Authority (EBA) Pillar 3 ESG disclosure requirements and European Central Bank’s expectations on climate related disclosures for HBCE
  • Undertake operational aspects to support production of the expanded disclosures under the EU Taxonomy and Pillar 3 ESG, including co-ordinating various businesses and functions for data collection
  • Work with Data and analytics and Finance Change Delivery teams to support development of the ESG Data utility and strategic data solution in relation to HBCE ESG disclosures
  • Co-ordinate the risk mapping process to identify material ESG risks for reporting under the Non-Financial Reporting Directive (NFRD)
  • Support the co-ordination and management of the year end reporting process for the ESG section (non-financial reporting) of the annual report for HBCE and other entities
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Ważna do: 03.05.2024

AVP - Compliance Risk Advisory

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Providing expert support for country businesses (Wholesale and/or WPB) and Compliance teams in various Regulatory Compliance and Financial Crime Compliance processes
  • Promoting and sustaining a risk-management culture in alignment with Compliance's role as the 2LoD
  • Supporting the Team Head to improve and maintain day to day to running of the Compliance CoE Team and to ensure the efficient decisioning and execution of tasks, identifying process improvements and best practise
  • Defining and adopting best practice through collaborating with our key business partners
  • Consistently applying policy and governance frameworks, procedures, practices, and standards to ensure quality, effective Compliance advice and guidance
  • Assisting any other Compliance project or initiative requiring support
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Ważna do: 03.05.2024

Manager - Risk Reporting

Kapelanka 42a, Dębniki, Kraków
Ważna do: 03.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Plan and execute interaction with all the involved parties: Regulatory, Group, Region, local sites, Finance etc
  • Delivery BAU risk reporting and data analysis to regions and group including control monitoring and review
  • Improve key controls by defining consistent standards that ensure a continuous monitoring of the team deliverables
  • Support standard processes and reports and accelerate the analysis process using ‘out of the box’ ideas
  • Understand Regulatory / Senior Management reporting and analysis requirements
  • Prepare effective material for dissemination to key business stakeholders at all levels of seniority
  • Ensure the timeliness, accuracy and reasonableness of results produced by the process
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Ważna do: 03.05.2024

Technology and Cyber Security Risk Oversight Manager - Europe

Kapelanka 42a, Dębniki, Kraków
Ważna do: 02.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Working with the ERM Head of Technology and Cyber Security Risk and Operational Resilience, Europe to develop an assurance and oversight plan to provide an overarching, independent and objective view of the management of Technology and Cyber risk in Europe
  • Completing analytical assessments and opining on the control environment of the First Line of Defence (FLOD) within Businesses and Regions
  • Ensure the integrity and timely completeness of risk and control identification, assessment and documentation
  • Provide advice, review and challenge on technology and cyber issues and actions owned in Europe, ensuring that root cause analysis and path to green are appropriate and recorded in the system of record
  • Completing analytical assessments and opining on the control environment of the First Line of Defence (FLOD) within Businesses and Regions
  • Conduct thematic reviews to ensure that risk and control environment is commensurate with the nature of operations
  • Support with embedding the Risk Management Framework (RMF) and provide advice, guidance and challenge on relevant framework developments
  • Oversee the FLOD assessment of technology and cyber risks as part of high-risk change initiative
  • Conduct regulatory horizon scanning, review local Regulatory Developments and work with Regional ORR to attest adherence to the Global Policies
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Ważna do: 02.05.2024

(GPB&W) Principal Engineer

Kapelanka 42a, Dębniki, Kraków
Ważna do: 02.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Help drive the Engineering Strategy of GPB&W to focus on Cloud, API, SRE, Digital Platform and foster innovation programmes across the domain teams supporting GPB&W
  • Ensure high quality code and data, good practices, and continuous improvement
  • Provide specialist technical knowledge and experience, championing DevOps and Agile practices
  • Monitor and improve engineers’ productivity
  • Provide support in identification and resolution of all incidents associated with the IT service
  • Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
  • Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
  • Provide training and development opportunities where required
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Ważna do: 02.05.2024

Senior Manager – Financial Reporting

Kapelanka 42a, Dębniki, Kraków
Ważna do: 30.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Provide guidance to sites on their data submissions, in line with the Group Chart of Accounts (‘GRCA’)
  • Review and analyse submissions from sites, to satisfy HBEU’s external reporting requirements, and facilitate the onward submission to Group
  • Assist with the control, review and production of HBEU’s external reports
  • Maintenance, review and update of internal controls documentation including RCA and SOX
  • Liaise with stakeholders on disclosure issues
  • Coordination and execution of ad hoc requests
  • Assistance in developing HBEU’s approach to new requirements
  • Ensure processes comply with all FIM requirements, and liaising with, and working collaboratively with the team based in London, UK and Gurgaon, France and India
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Ważna do: 30.04.2024

Digital & Automation Delivery Manager

Kapelanka 42a, Dębniki, Kraków
Ważna do: 30.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Develop automated solutions: Design, develop, and implement digital and automated solutions with Power Platform capabilities, such as Power Apps, Power Automate/ Power Automate Desktop, Power BI, etc., as well as relevant approvals and governance processes in accordance with HSBC standards
  • Project management: Manage your own projects, including defining project scope, setting timelines, allocating resources, and monitoring progress
  • End-to-end project delivery: Take ownership of automation projects from conception to completion, ensuring all aspects of the project are delivered on time and within budget
  • Stakeholder management: Collaborate with internal stakeholders to understand their automation needs and requirements and provide regular updates on project status and milestones
  • Operation with CoE: Support the operation of Power Platform CoE in HSBC, reviewing new business cases, solution design, POC platform related new features
  • Training and support: Provide training and support to end-users to ensure successful adoption of automated solutions and maximize their benefits
  • Continuous improvement: Collect and summarise feedback and improvements areas of delivery model from stakeholders, to enable continuous improvement. Stay up-to-date with the latest automation technologies and industry trends, and proactively identify opportunities for process improvement and optimization
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Ważna do: 30.04.2024

Assistant Vice President - Reporting Ops

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Prepare of regulatory reporting returns (CCR RWA, Leverage Ratio, COREP, PILLAR 3) within the scope of the local reporting to the Autorité de Contrôle Prudentiel / European Central Bank, Banque de France and consolidated reporting to the Prudential Regulation Authority (PRA) for HBEU and Group in a timely manner and to a high standard
  • Provide subject matter expertise to stakeholders across business, Risk and Finance on RWAs
  • Contribute to the delivery of European Banking Authority (EBA) QIS and Climate stress testing returns for the bank
  • Ensure excellence in reporting and answers to ad-hoc regulatory requests
  • Support the delivery of the Regulatory Reporting transformation initiatives including strategic business decisions and mandatory regulatory changes
  • Delivery impact analysis requested within the context of Basel 3 reforms or other initiatives like model changes and new product implementations
  • Support business transformation on strategic projects
  • Drive continuous improvement by suggesting ideas and supporting delivery of optimisation and improvement of regulatory reporting processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Vice President - Reporting Ops

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • End to end accountability for oversee the quality and accuracy of various Regulatory Reporting deliverables and returns (CCR RWA, Leverage Ratio, COREP, PILLAR 3) within the scope of the local reporting to the Autorité de Contrôle Prudentiel / European Central Bank, Banque de France and consolidated reporting to the Prudential Regulation Authority (PRA) for HBEU and Group in a timely manner and to a high standard
  • Provide subject matter expertise to stakeholders across business, Risk and Finance on RWAs
  • Contribute to the delivery of European Banking Authority (EBA) QIS and Climate stress testing returns for the bank
  • Ensure quality of the reporting outputs that reflect the accepted regulatory policy and standards with transparent and robust control procedures that comply with required HSBC internal standards
  • Participate in capital planning activities with business and other functions on projects aiming at optimising regulatory ratios
  • Develop strong working relationships with Regulatory Reporting leads in order to provide consistent and coherent regulatory submissions; strengthening "join up" culture within Finance Operations
  • Support the successful delivery of the Regulatory Reporting transformation initiatives including strategic business decisions and mandatory regulatory changes
  • Ensure the necessary changes are made in the respective processes and controls, to continue to meet all necessary regulatory reporting requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Head of UI and Visual Design

Kapelanka 42a, Dębniki, Kraków
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • You will be a great design thinker, communicator and a visionary providing design leadership for the entire UI / visual discipline
  • You will lead others through example and collaboration in creating simple, yet deligtful user experiences within a complex portfolio of financial products
  • You will form part of the Experience Design management team to help embed seamless processes and collaborate on the delivery of first class cross channel designs
  • You will take time to understand the performance side of design and the business aspects of the products and ensure that the teams do the same
  • You will work with brand design, marketing and product, and be responsible for helping to drive the visual design vision of Experience Design in the Value Stream model across the portfolio
  • You will own and manage UI and Visual Design as a discipline and establish strong integration into the Value Stream teams to secure consistent UI and delightful visual experiences for our customers
  • Recruit, lead and mentor the UI design discipline, instilling a collaborative culture and enable personal and professional growth of all current UI designers
  • Define challenging objectives and key results together with the UI discipline, monitor progress, and eliminate blockers
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Data Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Work with business, data and IT stakeholders to understand their needs and translate them into clear data requirements
  • Develop data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate actionable insights and address reporting needs. Using data mining techniques to extract information from data sets and identify correlations and patterns
  • Create and maintain technical data dictionaries of systems supporting various business dashboards
  • Work with Central Data Stewards to identify and agree data quality rules and integrate into the enterprise data catalogue, as well as implement process, training and system changes
  • Create/Manage and own data quality dashboards allowing analytics teams to see any issues with incoming data and alert the business where needed
  • Identify the root cause of Data Quality issues through targeted data analysis
  • Create high-quality documentation, detailing data lineage, transformation rules, data sources and business processes used in delivering analysis
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Treasury Risk Project Manager (Capital Risk and Stress Testing)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Manage admin tasks pertaining to development and execution of a comprehensive and granular program of capital second line of defense, working closely with Global Treasury and Group and Regional Capital Risk Stewards ensuring appropriate measurement, monitoring and management of capital
  • Support admin and project management tasks of the global Team of Treasury Specialist in the independent and effective review and challenge of key Capital processes (including ICAAP, Recovery and Resolution Planning, regulatory reporting) and capital programs of work. Provide subject matter expertise, advice, guidance, and effective challenge to the Risk and Control Owners
  • Perform detailed analysis of key capital processes and MI and draw insightful conclusions to inform and contribute to effective review and challenge
  • Support project management related to the Assurance team
  • Install controls and accountability for the Capital Risk and Control Library, including minimum control standards, with input from Risk Owners, and Control Owners, tracking audit points and MSIIs
  • Support managers involved in the oversight of Regulatory Reporting Risk (RRR) for Capital. Regulatory Reporting Risk as well as Stress Testing
  • Build relationships with a diverse range of stakeholders across Risk, Group Treasury, Markets Treasury and front-line businesses
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Regulatory Affairs Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Undertake the initial Applicability Assessment of a Development and pass findings to the Regulatory Affairs member,
  • Prepare Communications on Developments using the Newsletter feature of RAPID2,
  • Prepare a high-level summary of the ongoing regulatory developments and share it with the business on a periodic basis,
  • Prepare and share daily, weekly, monthly Management Reports,
  • Triage all Alerts which fall within the workload (based on jurisdiction and Risk Steward area) on a regular (usually daily) basis,
  • Communicate with business partners on a periodic basis and discuss ongoing developments,
  • Take care of timeliness and adequacy of Triage Guidance,
  • Cooperate with IT team on improvement of RAPID2 application
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

CCO Control Manager HBUK

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Support the 1st line to embed the Risk Management Framework (RMF), and deliver change activities
  • Develop key relationships within HBUK, Global teams and across functional areas ensuring a clear understanding of material non-financial risk and control issues
  • Work with the 1st line of defence to review the design and operating effectiveness of their controls, improve quality, and embed any required changes
  • Supporting projects and initiatives related to improving business risks and control management within the business
  • Support teams to improve quality, embed risk culture, and raise robust Management Self-Identified Issues (MSII’s)
  • Provide co-ordination and expertise to HBUK Risk and Control Owners on all aspects of non-financial risks working closely with the business leadership teams and specialist functions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Digital & Automation Delivery Manager

rondo ONZ 1, Śródmieście, Warszawa
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Manage a team of Digital & Automation Engineer to deliver digital/ automation solutions within scope, timeline, and budget
  • As the lead engaging stakeholders to understand their digital and automation needs. Perform opportunity assessment and Proof of Concept for new use cases
  • Propose and align solution design based on business requirements and future state processes with project stakeholders
  • Formulate project business case, present the project and solution design in governance meetings
  • Responsible for the End-to-End delivery of digital and automation solutions with Power Platform capabilities, such as Power Apps, Power Automate/ Power Automate Desktop, Power BI, etc., as well as relevant approvals and governance processes in accordance with HSBC standards
  • Support the operation of Power Platform CoE or other relevant governance bodies in HSBC, such as reviewing new business cases, solution design, POC/ trouble shooting platform related new features/ issues
  • Collect and summarise feedbacks and improvements areas of delivery model from stakeholders, to enable continuous improvement
  • As the Lead Trainers in Citizen Programme
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Cybersecurity Lead Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Work as a senior member of the Monitoring and Threat Detection team within an “Analysis POD” tasked with triage of threat detection events from across the entire global HSBC technology estate
  • Collaborate with colleagues across Threat Detection and Incident Management areas to ensure a rapid and focussed identification and escalation of potential threat events
  • Provide support into Incident Response actions, providing SME knowledge to ensure continuity and depth of investigation
  • Involvement in “Purple Team” and Threat Simulation activities, ensuring that the detection capability is accurately assessed and validated
  • Collaborate with the Threat Hunters on hypothesis driven threat hunt and advanced data analysis
  • Apply structured analytical techniques and critical thinking to ensure consistent triage of threat events
  • Contribute to Post-Incident reviews, ensuring that output is captured and use to continually improve detection posture
  • Provide quality assurance and oversight to investigation tickets, ensuring that ideas for improvement and training are captured in an objective manner
  • Support the Crew Lead during shift handovers, ensuring the effective operations 24x7x365
  • Provide expert-level advice and technical leadership to the team, driving the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes
  • Train, develop, mentor and inspire cybersecurity colleagues in area(s) of specialism
  • Review technical threat intelligence reports and apply detailed analysis of Indicators of Attack to ensure that we are able to defend against similar threats
  • Identifying new SIEM detection use cases, taking end-to-end ownership of the delivery including testing, triage documentation and training requirements
  • Identify processes that can be automated and orchestrated to ensure maximum efficiency of Global Cybersecurity Operations resources, reducing manual repetitive tasks where possible
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

(Cybersecurity) Data Loss Prevention Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Monitor and protect HSBC Internal, Restricted, and Highly Restricted data in relation to the global DLP monitoring & quarantine tool
  • Follow detailed processes and procedures in security incident response lifecycle and its phases
  • Manage the response to and/or escalating DLP events with local and regional DLP staff, regional teams, and the Information Protection Response (IPR) team to assist with risk assessment and remediation processes
  • Support handovers to other teams and countries at the start and end of the working shift
  • Coordinate the actions of multiple business units during the response to DLP events and incidents
  • Cultivate strong relationships with organisationally important global Business stakeholders whose support and knowledge are vital in delivering the remediation of DLP events and incidents
  • Collaborate with the wider Cybersecurity (and IT) teams
  • Support engagement in support of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security and information protection awareness
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst - Chief of Staff (Governance)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Support Risk and Compliance governance activities for both executive and non-executive committees; assisting with agenda preparation, providing effective review and constructive challenge of governance papers, and governance pack production
  • Ability to engage with a range of complex information and issues arising across multiple risk types, and to understand and synthesise the key issues at a group level for senior audiences
  • Support senior management with the preparation of detailed briefings for the GCRCO; ensuring that products are of high-quality and are delivered on time
  • Proactively track and monitor management actions from senior governance committees
  • Provide efficient, high-quality and timely administrative assistance to the Governance team; preparing briefing templates, committee support both pre-and-post meetings, and ongoing management of the governance runway and calendar to support senior management
  • Liaise with senior stakeholders across Risk and Compliance and the wider Group in support of key executive governance committees
  • Work with Global Lines of Business, Global Functions and DBS as required to complete reporting products for senior committees to tight timescales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Assistant Vice President - Liquidity Reporting (HBCE)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 28.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Produce and review Liquidity reports, which includes Internal Liquidity Metric, PRA 110, Liquidity Coverage Ratio (LCR) report, Net Stable Funding Ratio (NSFR) report, Additional Monitoring Metrics (AMM) report, ALCO packs and other liquidity reports viz. Depositors Conc, Term Funding etc
  • Have a good understanding of (1) financial products, (2) market product specific knowledge and (3) financial /management reporting (with balance sheet focus) (4) Basel III framework
  • Accountable for implementing new reports as per group framework and also for ensuring adherence of reports to the guidelines – internal & regulatory
  • Ensure appropriate Reconciliation & Validation controls are in place and applied to maintain consistency of accounting processes across the submissions
  • Aligns practices with existing other teams in Liquidity Reporting to embed global processes and standard EUC’s
  • Provide instructions and best practice guidance to regional and global business peers
  • Document gaps clearly with basis of preparation for each aspect of the consolidation process
  • Transition of processes/activities basis Target Operating Model (TOM)
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Decision Science – Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Utilise strong analytical skills and business analysis experience to address complex challenges within the financial services sector
  • Showcase extensive experience and proficiency in working with Python and other data science tools
  • Exhibit proficiency in visualisation tools such as QlikSense/QlikView and other visualisation tools
  • Apply data science and other machine learning algorithm, including regression and classification, to derive valuable insights
  • Utilise data engineering skills to build data pipelines using modern tools and libraries
  • Partner with functional business leaders in developing high quality analytical solutions
  • Partner with various Business teams / IT teams to develop Automation and Analytical solutions
  • Develop Statistical models and data frameworks
  • Develop end-to-end automated analytical solution along with data visualizations
  • Examine, interpret and report results of analytical initiatives to stakeholders in leadership and product teams
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

AVP, Model Risk Management

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Comprehensive model reviews to assess conceptual soundness, data integrity, performance, implementation, and adherence to regulatory and/or internal requirements
  • Being able to challenge constructively model owner choices
  • Building effective relationships with the model developers to ensure proper communication and anticipate requests
  • Support a high-performance culture through collaboration and effective people interaction
  • Documentation of conducted assessments and model risk indicators in thorough review reports including recommendations for model improvements
  • Tracking completion of review recommendations
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

VP, Model Risk Management

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Undertake model validation activities as dictated by the Global Model Risk Policy including the assessment of; model inputs, calculations, reporting outputs, conceptual soundness of the underlying theory and the suitability of the use for its intended purpose, relevance and completeness of data,
  • qualitative information and judgements, documentation, and implementation of the model
  • Provide written reports detailing the results of validations highlighting issues identified during the validation
  • Validate remediation activities completed by the ILOD to ensure appropriate resolution of identified issues
  • Work with relevant stakeholders to embed new Global Model Risk Policies and Procedures
  • Provide model users, model owners, senior management, audit, and regulators (across 1LOD, 2LOD, 3LOD) with confidence that the models and tools developed, maintained, and used within the Group are compliant with internal and regulatory expectations and fit for the intended purpose
  • Participate at Governance Forums as required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

AVP, Model Risk Management

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Comprehensive model reviews to assess conceptual soundness, data integrity, performance, implementation, and adherence to regulatory and/or internal requirements
  • Being able to challenge constructively model owner choices
  • Building effective relationships with the model developers to ensure proper communication and anticipate requests
  • Support a high-performance culture through collaboration and effective people interaction
  • Documentation of conducted assessments and model risk indicators in thorough review reports including recommendations for model improvements
  • Tracking completion of review recommendations
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Analyst, Compliance Assurance and Analytics

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Utilise strong analytical skills and business analysis experience to address complex challenges within the financial services sector
  • Showcase extensive experience and proficiency in working with Python and other data science tools
  • Exhibit proficiency in visualisation tools such as QlikSense/QlikView and other visualisation tools
  • Apply data science and other machine learning algorithm, including regression and classification, to derive valuable insights
  • Utilise data engineering skills to build data pipelines using modern tools and libraries
  • Partner with functional business leaders in developing high quality analytical solutions
  • Partner with various Business teams / IT teams to develop Automation and Analytical solutions
  • Developing Statistical models and data frameworks
  • Develop end-to-end automated analytical solution along with data visualizations
  • Examine, interpret and report results of analytical initiatives to stakeholders in leadership and product teams
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

VP Controls Assurance - Change Execution Risk

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Customise and localise standard test scripts and then evaluate assigned controls for design and operating effectiveness, raise issues as appropriate
  • Ensure that assigned control assessments are accurate, effective, abide by CA procedures and templates, and meet quality control requirements
  • Ensure that assigned control assessments are delivered on time, in accordance with the CA assessment plan
  • Supervise the delivery of assigned control assessments using experience and knowledge to intervene and redirect testing as required, resolving or redirecting escalations as required
  • Manage control owners and other stakeholders, ensuring the success of each assigned reviews, minimising contention where possible and requesting support where deemed necessary
  • Manage the documentation of distinct control types, covering key aspects, such as remit, main processes and handovers to other teams
  • Ensure that issue owners complete sufficient root cause analysis for all material issues and have appropriate remediation plans in place
  • Develop and motivate the testing specialists through coaching and on-the-job training, ensuring the successful delivery of assigned control assessments
  • Support the Head of Control Assurance CoE Poland and the VP Controls Assurance Change Execution in fulfilling CA responsibilities as required, including budget management, resourcing and feeding into the development of procedures and templates
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Vice President - Automation & Analytics

Kapelanka 42a, Dębniki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
  • Lead and take management responsibility for the local A&A team including supervising, coaching and developing A&A staff;
  • Support Assurance review teams on a global basis through the delivery of review based analytics and hypothesis theory testing;
  • Supporting delivery of our strategic objective of providing affirmative assurance over Assurance controls on a global basis;
  • Build effective relationships with our key stakeholders across Assurance and the wider organisation (ie Audit);
  • Drive the development and implementation of automated testing tools relevant to our key Assurance risks and in accordance with global test scripts;
  • Challenge the effectiveness of the data integrity control activities conducted by the first line of defence;
  • Focus on relevant operational processes and information technology platforms supporting Assurance obligations;
  • Test the adequacy of controls in place within the business and to identify potential and actual breaches;
  • Escalate regulatory breaches to business and Assurance Senior Management in order that appropriate action can be undertaken to rectify
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Process Mapping Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Collaborate with SMEs to understand business processes
  • Develop and maintain business process maps
  • Knowledge and experience of process mapping using a variety of tools and techniques
  • Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
  • Knowledge of Design Thinking (Preferred)
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Traded, Treasury and Operational Risk Analytics Quantitative Manager - Global Debt Markets

Kapelanka 42a, Dębniki, Kraków
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Identify areas for improvements, automation, and enhanced controls for risk models for Credit and Interest Rates asset classes
  • Assess and validate performance of the models using real world data
  • Understand features, assumptions, and limitations of the models, propose a validation approach, identify target market data, and undertake validation
  • Develop new models (methodology and computing tools) to cover new / identified risks
  • Articulate our modelling approach to internal and external stakeholders (incl. regulators) in a non-technical language if required
  • Assist in the on-going application of the models in a business-as-usual risk management framework
  • Manage assigned projects, typically of moderate scale. Participate in ad hoc projects
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Audit Manager - Global Internal Audit Continental Europe

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Obtain, analyse, and conclude on information to evaluate the design and operating effectiveness of internal controls. Identify gaps in business processes and reviewing proposed management actions to close these gaps
  • Ensure that the results and documentation of audit work meets the required internal standards and expectations of external stakeholders such as regulators
  • Based on audit fieldwork, draft audit findings which articulate the issues and risks succinctly and accurately identify the root causes
  • Effectively communicate with key stakeholders, and timely deliver the audit objectives
  • Be a proactive team player, who leads by example and works constructively across Global Internal Audit. Lead a small team of auditors independently during fieldwork when acting as a site lead
  • Assist in coaching junior members of the team during reviews where required
  • Contribute to and support the development of new auditing tools via data analytics
  • Contribute to continuous monitoring activities in order to keep an up-to-date risk assessment of various business activities; and maintaining current knowledge of emerging industry and regulatory topics
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Vice President - AI/ML

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Build and develop policies and standards that allow HSBC to better manage AI risk. The framework would outline items to govern, identify, measure, and manage AI risk and provide a common language to manage and understand AI risk
  • Work or interact with other functional groups of MRM, first line sponsors who develop or use AI tools, risk stewards, internal audit and external regulators
  • Support the development of a risk review framework for AI applications and assist in running the governance cycle for newly identified AI use-cases
  • Assist the team lead to ensure consistency and quality of execution on policy and procedure for AI
  • Provide effective challenge on the soundness of AI/ML objects use as per policy requirement
  • Identify and develop key tools and infrastructure requirements to support AI governance
  • Develop metrics to measure aggregate AI risk and provide report for senior committees and board
  • Provide Subject Matter Expertise (SME) in AI/ML matters, operating across geographies and the HSBC matrix. Provide support, guidance and coaching to members of the Model Risk Management team across the bank and stakeholders across the Global Businesses and Functions on matters related to AI
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

BI Cloud Engineer

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Work as part of a team to build BI reports and data assets as sources for Qlik Sense dashboards aligned to the functional and non-functional requirements. This includes requirements analysis, data engineering and working with the team to build, test and deploy reports into production
  • Support ad-hoc data & insight requests with relevant and complete data assets
  • Manage the onboarding of new datasets into GCP along with ETL process ensuring data compliance and integrity
  • Work with other data teams to leverage shared datasets including those stored in GCP
  • Identify internal process improvements opportunities
  • Build and maintain process and technical documentation to support the ongoing maintenance of the platform
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Data and Reporting Developer

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • E2E delivery of assigned projects, such as developing performance KPIs, development of data models based on multiple data sources in alignment to standards and business requirements, including but not limited to data discovery, data cleaning and transformation, metrics calculation, data aggregation and data validation
  • Perform matching and linking across datasets
  • Ensure secure movement of data from sources to targets
  • Use ETL and data tools to perform data integration across different databases / systems / platforms
  • Provide complex reporting solutions within Google Cloud environment and/or Microsoft SQL Server. Utilise Python, TSQL and other technologies
  • Work with stakeholders and business partners to understand requirements and process logic; play an active role in understanding core problem statements
  • Identify internal process improvements opportunities
  • Identify and manage risks and process blockers in area of responsibility
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Aris Platform Lead

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Create platform portfolio based on the Business Requirements in cooperation with the Product Owner
  • Drive execution of new functionalities implementation based on the requirements and tool capabilities in line with HSBC Group policies
  • Validate product features specifications to enable delivery for the technical teams
  • Assure clear translation between Business expectation and technical possibilities to set the expectations to the long-term goals across all the stakeholders
  • Manage, monitor, and mentor the Technical Teams throughout the implementation of features, changes and requests as well as make recommendations to influence decision-making to maintain the platform in the most effective and Business value focused way
  • Co-ordinate activities within a delivery team which may consist of more than one team (including suppliers / subcontractors), collaborating with the Technical Product Manager to negotiate technical dependencies
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Product Owner

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Plan and prioritize product development and product feature backlog
  • Develop detailed product feature specifications and ensure they are understood by relevant teams
  • Assess value, develop use cases, and prioritize stories, features, and themes to ensure work aligns with the product strategy
  • Mitigate roadblocks to achieving sprint/release goals
  • Lead the product-release plans and set expectations for delivery of new functionalities
  • Serve as a product ambassador internally and externally, sharing knowledge and answering questions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Data Privacy Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Guide business users across 67 markets and multiple Global Business/Global Functions in using DataVisa, ensuring cases are input accurately to meet controls
  • Perform privacy assessments of operational processes, identifying, and mitigating risks across the company through effective tools, training and guidance
  • Working with Project Mangers to ensure data privacy initiatives are understood and implemented in the program
  • Grow awareness and knowledge of the data privacy and other changing laws and regulations within the remit of HSBC operations
  • Act as a subject matter expert on data privacy and protection law across the globe, working collaboratively with Legal Data Privacy and Regulatory Compliance to communicate on data risk policies
  • Assist in developing, managing, and maintaining data standards, policies and methodologies in line with Group Data Privacy Policy
  • Develop and administer guidance, training, and educational materials
  • Identify areas of improvement in local practices relative to managing data privacy
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Delivery & Strategy Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Design high quality presentations and visuals suitable to diverse range of audiences. Ensure consistency in messaging and content across deliverables throughout DAO, locally and globally
  • Input to Committees and Governance: Support the smooth running of the DAO Governance process to enable GCDAO to govern Data & Analytics for the Group (Internal and External). Manage internal stakeholders to ensure accurate and timely inputs, and support with management and delivery of all requirements
  • Play a key role in the design of governance/programme templates, development of off-the-shelf content / messages, official comms and analysis, and approvals processes. Set up Knowledge Management (Governance & other DAO function documents) for the wider function to ensure for consistency and alignment
  • Lead and supporting on strategic initiatives within DAO Delivery and Strategy and for the wider DAO organisation, helping develop a community of data professionals and involvement in activity relating to the DAO 90-day projects and coordination of wider Delivery & Strategy activities and deliverables
  • Participate in in end-to-end process of project delivery from Strategic Planning to Implementation, Execution and Transitioning to BAU. Supporting the delivery and management of projects using both Agile and Waterfall frameworks, input into process design and PMO reporting
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Investment & Wealth Solutions Business Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Assist with cost optimisation and operational efficiency initiatives,
  • Assist with collation and production of high-quality MIs and analyses on regular or ad-hoc basis,
  • Support coordination of Business Management and other functions as well as maintain organisational design charts reflecting departmental structure correctly,
  • Global product governance and operational support including processes and procedures management and optimization,
  • Support third party BAU management including oversight of vendors’ performance and market data licenses utilization,
  • Support implementation of regulatory projects and other business change initiatives acting as an SME,
  • Support Business Recovery Planning / Business Continuity Management activities,
  • Support execution of GPB&W read-across exercises including root cause analysis of operational incidents, remedial actions support and incidents reporting to 2nd Line of Defence
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Ogłoszenie Archiwalne

Senior Test Analyst

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Performing testing activities
  • Ensure test status results are properly documented and tracked and defects are logged
  • Participation in the review and analysis of appropriate documentation
  • Closely cooperating with Production Support, Test Management, Solution Delivery, Business Analyst, Automation teams in order to understand requirements and discuss execution
  • Ensure that any issues or risks are addressed in an appropriate manner, escalating them as required
  • Running and analysis of automated scripts
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Ogłoszenie Archiwalne

Gen AI Senior Devops Engineer

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Develop and maintain automated systems for deploying GenAI models, ensuring consistency and reproducibility across different environments. Improve deployment processes to streamline efficiency and reduce time to market
  • Work closely with data scientists and software engineers to understand the requirements and constraints of GenAI models. Collaborate on model versioning, testing, and integration with existing systems
  • Continuously monitor and evaluate the performance of infrastructure, identifying areas for improvement and implementing necessary enhancements to ensure optimal results
  • Stay up-to-date with the latest advancements in GenAI, analytics, and DevOps, ensuring HSBC remains at the forefront of innovation and maintains a competitive edge in the industry
  • Participate in regular reviews and audits of AI-driven processes, providing insights and recommendations for improvements to ensure ongoing alignment with HSBC's strategic goals and regulatory requirements
  • Ensure adherence to data privacy and security standards, safeguarding sensitive customer and business information while maintaining compliance with relevant regulations
  • Develop and execute comprehensive system test plans for HSBC's GenAI platform for your respective domain, ensuring the highest quality and performance of newly developed AI capabilities across various business areas
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Ogłoszenie Archiwalne

Gen AI Senior Integration Specialist

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Collaborate with stakeholders and development teams to define the requirements and specifications for integrating GenAI solutions into new and existing banking applications
  • Develop APIs, microservices, and other integration layers to facilitate seamless communication between GenAI models and frontend applications
  • Ensure the scalability, reliability, and performance of the integrated GenAI solutions, optimizing software architecture and implementing best practices
  • Conduct thorough testing and debugging of integrated systems to identify and resolve any issues or inconsistencies
  • Work closely with UI/UX designers to implement user interfaces that interact with GenAI models and provide an intuitive user experience
  • Collaborate with DevOps to streamline the deployment and release management processes for integrated GenAI solutions
  • Document the integration process, including system architecture, data flows, APIs, and dependencies, to ensure proper knowledge transfer and future maintenance
  • Provide technical support and guidance to cross-functional teams during the integration and implementation phases, addressing any challenges or technical roadblocks
  • Demonstrate the ability to work independently and take ownership of tasks, while also supporting junior team members, ensuring timely high-quality delivery
  • Establish and maintain strong relationships with internal and external partners, fostering a collaborative environment that encourages knowledge sharing and drives product success
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Ogłoszenie Archiwalne

Internal Auditor - Global Internal Audit

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Contribute to audits performed by the Global Internal Audit team in Germany across most stages in the audit lifecycle: team preparation, logistics, planning, fieldwork, testing, documentation, audit issue and report writing (in English), post-report issue validation, and ongoing stakeholder engagement
  • Contribute to a programme of continuous monitoring for some businesses or countries through regular meetings with stakeholders, participation in business governance forums, ongoing analysis of business risk profiles, and delivery of continuous monitoring reports
  • Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, sharing best practice, considering how audit can use data analytics, agile techniques, and other innovations
  • Maintain and enhance stakeholder relationships through keeping in touch with business, regulatory and industry developments
  • Be a proactive team player, who leads by example and works constructively across Global Internal Audit
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Gen AI – IT Product Owner

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for the end end-to-end process from project inception to the design, development, and deployment of GenAI models, leveraging agile and DevOps methodologies to ensure rapid and efficient delivery of high-quality solutions
  • Collaborate closely with business stakeholders and other cross-functional teams to define and prioritize AI-driven product features and capabilities based on their requirements
  • Continuously monitor and evaluate the performance of AI models and processes, identifying areas for improvement and implementing necessary enhancements to ensure optimal results
  • Stay up-to-date with the latest advancements in GenAI, analytics, and Prompt Engineering, ensuring HSBC remains at the forefront of innovation and maintains a competitive edge in the industry
  • Participate in regular reviews and audits of AI-driven processes, providing insights and recommendations for improvements to ensure ongoing alignment with HSBC's strategic goals and regulatory requirements
  • Ensure adherence to data privacy and security standards, safeguarding sensitive customer and business information while maintaining compliance with relevant regulations
  • Establish and maintain strong relationships with internal and external partners, fostering a collaborative environment that encourages knowledge sharing and drives product success
  • Develop and execute comprehensive system test plans for HSBC's GenAI platform for your respective domain, ensuring the highest quality and performance of newly developed AI capabilities across various business areas
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Ogłoszenie Archiwalne

Solution Architect

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Design and architect Open Banking solutions: Translate business requirements into secure, scalable, and performant Open Banking architectures, considering data privacy, security, and regulatory constraints
  • Integrate Open Banking APIs with internal systems: Design new solutions or enhance existing solutions adhering to HSBC’s security standards to integrate with OBSS APIs and downstream APIs
  • Design and implement scalable, secure, and cost-effective AWS solutions: Design distributed systems and applications on AWS that meet performance, security, and compliance needs
  • Develop and document solution blueprints: Create detailed documentation outlining the architecture, components of the cloud solution
  • Evaluate and recommend AWS services: Where required assess existing AWS cloud infrastructure and recommend appropriate solution and technology for migration, or modernization
  • Collaborate with stakeholders: Work closely with developers, engineers, business analysts, and other stakeholders to ensure the solution meets their needs and expectations
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Ogłoszenie Archiwalne

Payments Investigation Executive (English, French)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
director
Obowiązki:
  • Activities that involve and are not limited to Investigation of Outward Payments (Single Manual Payments - domestic and international, Bulk Manual Payments, Semi-automated Payments - Repair), Inward Payments, Commercial Bills, Payment Charges, Payments Reconciliations
  • The role requires contacting foreign banks using SWIFT messages
  • Communicate with other teams via mail/phone
  • Acquire and update knowledge on procedures and products
  • Ensure that each work is completed in accordance with established procedures and standards
  • Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Contribute to the creation of a supportive work environment driven by people centric values
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payment Investigations Specialist (English, Hebrew)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Activities that involve and are not limited to Investigation of Outward Payments (Single Manual Payments – domestic and international, Bulk Manual Payments, Semi-automated Payments – Repair), Inward Payments, Payment Charges, Payments Reconciliations
  • The role requires contacting foreign banks using SWIFT messages
  • Communicate with other teams via mail/phone
  • Acquire and update knowledge on procedures and products
  • Ensure that each work is completed in accordance with established procedures and standards
  • Identify and escalate potential showstoppers
  • Support achievement of team objectives
  • Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Contribute to the creation of a supportive work environment driven by people centric values
  • Support for Business Partners in multiple countries
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager (AVP) Wholesale Impairment and Stress Testing

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Support model change review by performing ECL sensitivity and impact analysis using suite of available analytical tools
  • Provide guidance on several credit risk models and its methodologies, their limitations under each of its use cases
  • Prototype analytical tools and methodologies to support management decisioning process and use cases of different stakeholders across the Bank
  • Review and challenge model outcome and results including supporting key issues and enhancements
  • Review, analyse and report the Group-level expected credit loss / loan impairment numbers and provide insightful trends, analytics and forecast for future periods
  • Articulate trends in PDs, LGDs, EADs and ECLs in terms of modelling and non-modelling drivers of the Wholesale portfolio, and relate to macroeconomics, methodology, credit policy
  • Manage Business Impairment Committee requirements with the responsibility to review packs and ensure a thorough review and challenge of the numbers by internal and external stakeholders
  • Build ad-hoc analytical tasks (e.g. ECL impact estimates or management overlays for tackling model limitations etc.)
  • Working with various internal and external teams across various divisions of HSBC to provide and support analysis of impact on business portfolio strategy
  • Provide and support analysis of new and emerging trends in credit risk space like but not limited to Climate Risk impact, Geo-political risk and other broader macro events
  • Actively monitor regional practices and guide delivery to ensure that they are in line with Group policies
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Ogłoszenie Archiwalne

ESG Reporting Manager - Europe

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Coordinate the production of external Germany/ HBCE ESG disclosures
  • Drive continuous improvement by suggesting ideas and supporting delivery of optimisation and improvement of ESG processes
  • Build trusted relationships with contributors in the business and function areas to facilitate robust, balanced and informed reporting
  • Build effective relationships with other relevant stakeholders as needed (e.g. Sustainability, Strategy, Risk, and Financial & Regulatory Reporting)
  • Assist in resolving senior management queries for HBCE
  • Collaborate with teams across the businesses and functions to drive action and deliver high quality reporting
  • Maintain awareness of industry and regulatory developments in Europe ESG disclosure requirements
  • Help to maintain and drive strong controls around data integrity and accuracy for all ESG reporting
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Ogłoszenie Archiwalne

Assistant Vice President - Finance Change Delivery

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
assistant
Obowiązki:
  • Participate to: projects for regulatory changes that impact Regulatory Reporting process, systems or its input; new product implementation in source system, impacting Regulatory Reporting processes, systems or its input; Group Regulatory Reporting projects implementation
  • Advanced follow up project and governance
  • Produce dashboard to report status, plan, risks and issues and budget tracking
  • Analyse of process and business specification and ensuring they are appropriately considered and delivered on time
  • Ensure process and architectures are aligned and simplified
  • Partner with IT for system updates and changes
  • Test strategy definition and UAT coordination
  • Escalate issues as required to the appropriate stakeholders
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Ogłoszenie Archiwalne

Cybersecurity Country Lead

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Support the country COO, CIO and the Heads of Technology functions in Belgium, Czech Republic, Italy, Netherlands, Poland, Spain, Sweden and more broadly HBCE in the management of information security risks and the maintenance of an effective and robust information and cybersecurity control environment
  • Partner with the business to help them achieve their strategic objectives by ensuring that cybersecurity services provided are fit for purpose and compliant with local entity regulations
  • Ensure adherence to the three lines of defence organisational model with clear lines of responsibility, accountability, and segregation of duties
  • Oversee key services such as IAM Operations, Process engineering, Privileged access management, IAM (Identity Access management) monitoring and control e.g., System Access Control Documents, working with service delivery partners
  • Identify and manage Cyber and IAM related risks and issues, driving remediation of these in a timely manner
  • Manage and report key performance metrics (KPIs/KRIs/KCIs), working proactively to drive continuous improvement. Helping the HBCE cyber country lead in the Cyber country pack creation
  • Analyse and execute activities to ensure compliance with HSBC Cybersecurity policies and standards, embeds best practice management and supports implementation of transformational change
  • Represent for local and regional regulatory, audit and external security engagements (where required)
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payments Investigations Specialist with English (Payments)

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Activities that involve and are not limited to Investigation of Outward Payments (Single Manual Payments – domestic and international, Bulk Manual Payments, Semi-automated Payments – Repair), Inward Payments, Commercial Bills, Payment Charges, Payments Reconciliations
  • The role requires contacting foreign banks using SWIFT messages
  • Communicate with other teams via mail/phone
  • Acquire and update knowledge on procedures and products
  • Ensure that each work is completed in accordance with established procedures and standards
  • Identify and escalate potential showstoppers
  • Support achievement of team objectives
  • Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Contribute to the creation of a supportive work environment driven by people centric values
  • Support for Business Partners in multiple countries
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Ogłoszenie Archiwalne

Problem Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide leadership and innovation by specializing in Service Management processes
  • Possess experience and knowledge of Problem Management principles and methodologies
  • Review and understand information produced by other IT Service Management teams for incidents/outages (including Incident and Problem Management documentation), and use this to create ‘business friendly’ descriptions of the disruption that occurred
  • Provide monitoring of daily activities to ensure policy and standards are enforced by the team
  • Actively engage and drive continuous improvement objectives defined by the Global Problem Management function
  • Generate effective communication to Global and Regional stakeholders
  • Build and support effective working relationships with all stakeholders to ensure effective engagement and participation in the day to day processes of service management, this typically includes CIOs, Snr Managers, IT Service Owners, Problem Owners and Change Owners
  • Ensure root causes of service problems are investigated, understood and remediated to prevent recurrence
  • Analyse problem/root cause/change data to identify and address systemic/thematic issues
  • Driving continual service improvement and management of risk through both reactive and proactive measures
  • Liaise closely with Service Management teams across the Group, especially where there is shared interest/risk/stakeholders
  • Work closely will all areas of Service Management to ensure effective integration of controls and processes
  • Identify opportunities to improve processes as per business needs and operational efficiency goals
  • Actively engage in continuous improvement objectives defined by the IT Service Management managers
  • This role requires the incumbent to take ownership of assigned tasks and execute them as per agreed timelines and with minimal supervision
  • Respond to changing organizational needs and helping ensure Service Management processes and controls remain relevant and effective
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Ogłoszenie Archiwalne

Payment Operations Executive – English

Kapelanka 42a, Dębniki, Kraków
Wygasła: 24.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Handle all queries accurately to achieve agreed quality standards and targets
  • Ensure that all tasks are completed in accordance with established procedures and standards
  • Identify and escalate potential showstoppers
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Respond to mails/queries related to process timely with a cc to the Line Manager
  • Act as a team worker
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Ogłoszenie Archiwalne

Project Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 21.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
  • Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Frameworks. Identifies and intervenes where there is slippage and variance from plan
  • Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager (remaining calm, knowing when to escalate, and escalates with possible solutions)
  • Produces a well-defined project plan in Clarity, identifying the key milestones and assigning responsibilities / resources
  • Identifies and shares the resource requirements of the project, to the Programme Manager requesting the appropriate skill set and/or experience
  • Ensuring good project induction and orientation - i.e. the team understand the project context and content, the importance of stakeholder management and wider programme goals
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Ogłoszenie Archiwalne

Project Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 21.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication which anticipates stakeholder expectations
  • Work with executive management across CMB and key stakeholders (Compliance, Audit, Finance, HR etc.) to constantly challenge ‘status quo’
  • Develop solutions/TOM/Business model and to recommend, achieve buy-in for the recommended solution/business model and its implementation approach
  • Analyse current state legacy solutions/operating models against target model to identify gaps and opportunities to support an effective transition towards the target state
  • Responsible and accountable for the delivery of highly complex and business critical change effort in accordance with existing industry best practices and methodologies, in the process establishing credibility for the UK CMB Transformation team
  • Proactively monitor areas of concern and risks within the project / programme and provide recommendations to mitigate them to ensure SLAs of delivery are met
  • Build collaboration between change teams, the CMB, Operations and IT, sharing good change ideas and ensuring change work is recognised across CMB
  • Act as a role model to foster a collaborative team environment which supports and encourages professionalism and development
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Ogłoszenie Archiwalne

Change Governance Manager

Kapelanka 42a, Dębniki, Kraków
Wygasła: 21.04.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Consistent and efficient overarching governance of UK CMB strategic and discretionary change aligned to UK CMB strategy,
  • Ensure effective governance is in place for the portfolio evidencing that all programmes operate in accordance with HSBC Global Change Standards,
  • Maintain and track a cohesive runway of key UK CMB Change initiatives providing a cumulative view of outcomes for customers and colleagues,
  • Creation and distribution of monthly governance packs, clearly communicating status of portfolio and programmes deliverables, milestones, risks, issues and finances to various different lines of business,
  • Reporting progress, issues and risks to the portfolio to leadership and governing committees, making recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation,
  • General support for the Head of Governance and Market Implementation, including creating presentations, preparing reports and arranging governance forums,
  • Engagement with the Global CMB, HBUK Transformation, UK CMB Segments and key stakeholders across UK CMB Product and functions
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Ogłoszenie Archiwalne
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