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TATA CONSULTANCY SERVICES LIMITED S. A. ODDZIAŁ W POLSCE

Warszawa, Aleja Jana Pawła II

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Rekrutacje prowadzone przez firmę:

Wszystkie (108) Aktualne ( 5 ) Archiwalne ( 103 )

Functional Support Team Coordinator with German

Warszawa
Ważna do: 17.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Serving as the first point of contact for Business stakeholders and be the bridge between the team and the management
  • Help the team and client user seeking assistance on product and related queries and issues
  • Empower associates Providing Level 1 support & first-time resolution whenever possible within the pre defined timelines. Understanding of banking domain and products is a key (Payments, Accounts, Savings, Cards, Credits)
  • Responsible for logging and classifying tickets and performing troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved issues to the next level of support personnel
  • Taking ownership of incidents or escalations, including follow up
  • Follow-up and update relevant trackers and systems
  • Create daily/Weekly/Monthly reports for Stakeholder distribution
  • Build Team culture mapping the key values of the company
  • Engage associates conduct Appraisals and 1to1
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Ważna do: 17.03.2024

Presales Specialist

Warszawa
Ważna do: 14.03.2024
full-time
umowa o pracę
umowa agencyjna
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Grow new business for the Poland delivery center
  • Engaging with the new clients
  • Responding to RFPs and Preparing commercials
  • Market research analysis for the Central Eastern Europe region
  • Creating collaterals and Presentations
  • Present TCS Poland capabilities to internal sales team, organizing induction training and to external audience like customers, partners, analysts, etc
  • Understand TCS Poland offerings and capabilities and deliver clear message to the sales teams and business relationship managers
  • Personal development: create personal development plan in discussion with supervisor and solicits coaching to enhance competencies
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Ważna do: 14.03.2024

L1 Service Desk Analyst with Italian and Polish

Warszawa
Ważna do: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Call and Incident Handling
  • Assist users over the telephone with their reported tickets
  • Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in a ticketing tool
  • Own the ticket throughout its life cycle and ensures that all relevant information is captured (as per Quality guidelines), follows up the cases to ensure timely resolution
  • Analyze issues/requests and assigns to relevant functional teams
  • Perform password reset and user account unlocks in business application as per agreed SLAs
  • Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
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Ważna do: 01.03.2024

Tax Accountant with German

Warszawa
Ważna do: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Prepare relevant entries to indirect Tax Accounts
  • Prepare, review and approvejournal entries related to indirect taxes
  • Prepare, review and approve GL accounts reconciliation related to VAT, etc
  • Ensure the accuracy of accounting entries and account reconciliations for assigned entities for indirect tax
  • Support month end, quarter and year end closing activities for assigned entities and timely review of the reconciliations of indirect tax GL accounts
  • Support indirect tax returns filling by providing required financial data to PwC
  • Provide supporting documentation related to tax returns
  • Support the tax declaration process (VAT, etc.) as well as any statistical reporting requirements
  • Answer and support ad hoc routine indirect tax questions raised related to e.g. VAT-registrations, applicable VAT treatment of transaction, ensuring correct invoicing, etc
  • Support raising relevant payment/PRF for indirect tax
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Ważna do: 01.03.2024

Service Desk Analyst – L1 with Polish and Lithuanian

Warszawa
Ważna do: 23.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Call and Incident Handling
  • Provide first level support to customer in relation to IT requests and incidents including software and hardware related issues not limited to desktops (support involves mobile computers and other mobile devices)
  • Assist users over the telephone, through e-mail, voice mail, chat, over web interface and other channels customers reach out to Service Desk seeking IT support
  • Identify and solve software and hardware problems by giving step-by-step instructions
  • Provide advanced support to customer’s PC using remote control tool
  • Effectively communicate with other team members, 2nd and 3rd Level technical teams and end-users in order to provide and process information in response to Incidents, Service Requests, queries, escalations and reach SLAs
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Ważna do: 23.02.2024

Java Developer

Warszawa
Wygasła: 22.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Design, document and implement new systems, as well as enhancements and modifications to existing software with code that complies with design specifications and meets security and Java best practices
  • Interact with both business and technical stakeholders to deliver high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
  • Have a passion for delivering zero defect code and be responsible for ensuring the team's deliverables meet or exceed business expectations
  • Identify opportunities for product innovation and strive for improvements to best practices, standards, and processes
  • Coordinate Continuous Integration activities, testing automation frameworks and other related items in addition to contributing core product code
  • Present technical solutions, capabilities, considerations, and features in business terms
  • Effectively communicate status, issues, and risks in a precise and timely manner
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Tax Accountant with German or Hungarian

Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Prepare relevant entries to indirect Tax Accounts
  • Prepare, review and approvejournal entries related to indirect taxes
  • Prepare, review and approve GL accounts reconciliation related to VAT, etc
  • Ensure the accuracy of accounting entries and account reconciliations for assigned entities for indirect tax
  • Support month end, quarter and year end closing activities for assigned entities and timely review of the reconciliations of indirect tax GL accounts
  • Support indirect tax returns filling by providing required financial data to PwC
  • Provide supporting documentation related to tax returns
  • Support the tax declaration process (VAT, etc.) as well as any statistical reporting requirements
  • Answer and support ad hoc routine indirect tax questions raised related to e.g. VAT-registrations, applicable VAT treatment of transaction, ensuring correct invoicing, etc
  • Support raising relevant payment/PRF for indirect tax
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Employer Branding Lead Eastern Europe

Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Employer Branding Lead
  • Defining and executing the employer branding strategy for TCS Poland and other Eastern European countries both for a regional talent market and for a global talent acquisition strategy. Creating an EB Roadmap that tallies with the business vision of TCS. Handling on best EB practices, defining employer value proposition EVPs and supporting HR with inputs regarding what drives talent in which geography. Implementing tailor-made recruitment marketing programs or localized EVPs for each critical segment of the region. Tailoring creative media campaigns, events etc. to channelize the right talent towards meeting hiring targets. Managing the Academic Interface program within the region. Actively collaborate with leaders, teams across regions to brand, promote our initiatives and develop and implement strategies and programs in the areas of employee engagement and brand awareness
  • Employer Branding strategy for Eastern Europe
  • · Develop and execute the Employer Branding strategy, aimed at positioning TCS’s brand as an employee of choice within multiple geographic regions, aligned to our Employer Value Proposition (EVP). Create and establish an EB strategy regionally and locally in attraction and recruitment of best talents, according to TCS business needs
  • · Serve as a key member of the HR team to chart the strategy and direction for the team
  • · Drive the implementation of EB best practices in order to be ahead of competition. Roll out and coordinate the activities and projects in line with Business and HR strategy
  • · Drive and coordinate internal & external communication strategy ( social media performance) and support TCS culture development
  • · Establish & manage the EB budget for the region
  • · Fosters TCS culture and acts as a role model to our Core Values
  • Employer Branding and project management
  • · Plan and monitor EB action items in close collaboration with the HR country managers in the region
  • · Contribute to the development of Internal and External communication channels, create branded materials and content connected to the EVPs of the different countries
  • · Advise on AIP activities and recruitment channels for the different target groups
  • · Ensure that the internal engagement activities are built on EVPs and suggest ways to increase employee engagement in order to retain people
  • · Measure the effectiveness and collaborate with all stakeholders to improve the results in the region
  • · Identify, evaluate and manage external vendors
  • EB Process Development
  • · Continuously participate on benchmarking events, monitor competitors to ensure continuous improvements and innovation
  • · Suggest process improvements and implement best practices
  • Cooperation with stakeholders
  • · Ensure smooth cooperation with internal stakeholders across the organization and external vendors on various creative projects
  • · Partner with the relevant internal stakeholders, connect and expose key information to drive brand alignment across the region
  • · Engage stakeholders from initiation to implementation of the related new initiatives
  • Reports
  • · Establish, review and refine reports
  • · Manage and track own budget
  • Other tasks, responsibilities
  • · Participate in meetings and trainings, including external conferences as well
  • · Participate in and provide information, data for audits when needed
  • · Run communication and information sharing sessions regarding EB based on need for the relevant audience (e.g. managers, all employees etc.)
  • · Person filling the position shall perform any other task given by her/his supervisor, which belongs to this position by its nature or her/his experience or education meets the requirements to perform
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst with German

Warszawa
Wygasła: 14.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Call and Incident Handling
  • • Assist users over the telephone with their reported tickets
  • • Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in Remedy ticketing tool
  • • Own the ticket throughout its life cycle and ensures that all relevant information is captured
  • • (as per Quality guidelines), follows up the cases to ensure timely resolution
  • • Analyze issues/requests and assigns to relevant functional teams
  • • Perform password reset and user account unlocks in business application as per agreed SLAs
  • • Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • • Learn and implement new technologies, tools, processes and policies
  • • Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • • Documents and shares best practices and with other colleagues
  • • Attends all training sessions as per the Training Plan
  • • Actively participates and shares ideas in team meetings, individual feedback sessions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Accounts Payable Specialist with Polish

Warszawa
Wygasła: 09.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Banking Specialist with German or Italian

Warszawa
Wygasła: 08.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Serving as the first point of contact for Business user seeking assistance on product and application related queries and issues
  • Providing Level 1 support & first-time resolution whenever possible within the pre defined timelines
  • Responsible for logging and classifying tickets and performing troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved issues to the next level of support personnel
  • Taking ownership of incidents or escalations, including follow up
  • Follow-up and update relevant trackers and systems
  • Running Pre defined SQL queries to derive the desired output
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Presales Specialist

Warszawa
Wygasła: 07.02.2024
full-time
umowa o pracę
umowa agencyjna
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Grow new business for the Poland delivery center
  • Engaging with the new clients
  • Responding to RFPs and Preparing commercials
  • Market research analysis for the Central Eastern Europe region
  • Creating collaterals and Presentations
  • Present TCS Poland capabilities to internal sales team, organizing induction training and to external audience like customers, partners, analysts, etc
  • Understand TCS Poland offerings and capabilities and deliver clear message to the sales teams and business relationship managers
  • Personal development: create personal development plan in discussion with supervisor and solicits coaching to enhance competencies
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Retail Banking Accounts Specialist with English and German

Warszawa
Wygasła: 02.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Cards back-office processing
  • Responsibility for all incoming garnishments, insolvencies, payouts to creditor, p-account entering/reverting
  • Communication with customers, as well as creditors and their representatives
  • Handling all processes regarding the topics of customer data requests, and account, estates like: Account switching, bank inquiries, GDPR requests, power of attorney, and disposition of estate accounts
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst – L1 with Polish and/or Lithuanian

Warszawa
Wygasła: 14.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide first level support to customer in relation to IT requests and incidents including software and hardware related issues not limited to desktops (support involves mobile computers and other mobile devices)
  • Assist users over the telephone, through e-mail, voice mail, chat, over web interface and other channels customers reach out to Service Desk seeking IT support
  • Identify and solve software and hardware problems by giving step-by-step instructions
  • Provide advanced support to customer’s PC using remote control tool
  • Effectively communicate with other team members, 2nd and 3rd Level technical teams and end-users in order to provide and process information in response to Incidents, Service Requests, queries, escalations and reach SLAs
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Tax Accountant with German, French, Spanish or Hungarian

Warszawa
Wygasła: 13.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Prepare relevant entries to indirect Tax Accounts
  • Prepare, review and approvejournal entries related to indirect taxes
  • Prepare, review and approve GL accounts reconciliation related to VAT, etc
  • Ensure the accuracy of accounting entries and account reconciliations for assigned entities for indirect tax
  • Support month end, quarter and year end closing activities for assigned entities and timely review of the reconciliations of indirect tax GL accounts
  • Support indirect tax returns filling by providing required financial data to PwC
  • Provide supporting documentation related to tax returns
  • Support the tax declaration process (VAT, etc.) as well as any statistical reporting requirements
  • Answer and support ad hoc routine indirect tax questions raised related to e.g. VAT-registrations, applicable VAT treatment of transaction, ensuring correct invoicing, etc
  • Support raising relevant payment/PRF for indirect tax
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

General Ledger Accountant

Warszawa
Wygasła: 03.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Journals posting to statutory ledger, opening and closing periods in Oracle
  • Support with month end close for US GAAP, monitor intercompany out of balance between entities
  • Reconciliation between statutory and US GAAP ledgers
  • Cost allocation analysis between different accounting business units
  • Analyze monthly intercompany billings, reconcile unbilled costs
  • Prepare support documentation, working files for the audit
  • Support with financial statements preparation
  • Prepare reports and supporting documents for VAT return
  • Prepare reports and supporting documents for CIT prepayments
  • Monthly variance analysis file and margin control
  • Supporting in financial audits and preparing/Providing of various supporting documents to the auditors
  • Auditor’s request also includes Fixed Asset Valuation, Balance sheet valuation of receivables etc
  • Review of VAT returns, Corporate income tax, Marginal cost control
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Retail Banking Accounts Specialist with English and German

Warszawa
Wygasła: 29.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Cards back-office processing
  • Responsibility for all incoming garnishments, insolvencies, payouts to creditor, p-account entering/reverting
  • Communication with customers, as well as creditors and their representatives
  • Handling all processes regarding the topics of customer data requests, and account, estates like: Account switching, bank inquiries, GDPR requests, power of attorney, and disposition of estate accounts
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Administration Facility Executive

Warszawa
Wygasła: 17.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Critical infrastructure maintenance supervision: precision cooling, UPS, dry extinguishing systems etc
  • Maintain proper condition of rented premises (office)
  • CCTV & Access System control management: maintenance, granting, revoking accesses, reporting
  • Tenders coordination, vendors onboarding and valuation in related categories
  • Managing contracts in perspective categories
  • Monitoring of environmental parameters (temperature, humidity, water detection)
  • Ensuring full compliance to local and corporate regulations
  • Lease agreements supervision
  • Participating in audits, reporting
  • Coordination of fit outs & refurbishment projects
  • Budgeting for perspective categories
  • Availability in a case of critical infrastructure fault
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Administration Procurement Officer

Warszawa
Wygasła: 17.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tenders coordination, vendors onboarding and it’s evaluation
  • Raising of purchase orders
  • Managing contracts for soft services e.g. cleaning, security, office supply etc
  • Workplace management
  • Space utilization reporting
  • Internal relocations, space optimization initiatives
  • Managing health & safety aspects across rented premises
  • Ensuring full compliance to local and corporate EHS regulations
  • Participation in audits, reporting
  • Participation in space expansion / refurbishing projects
  • Budgeting for perspective categories
  • Undertaking of other administrative duties as required
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Employer Branding Coordinator

Warszawa
Wygasła: 13.12.2023
full-time
umowa agencyjna
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • Identification of opportunities for improvement of our employer brand status
  • Support the organization of events, targeting internal and external audiences
  • Participation in idea creation for new employer branding activities
  • Creation and drive of collaborations with universities and higher education institutes
  • Review of advertisements in close co-operation with Employer branding Lead
  • Support in day-to-day business (e.g., Updating and maintaining Intranet activities)
  • Preparation of reports for HR and evaluation of surveys and research activities
  • Creation, administration and filing of personnel documents (e.g., testimonials)
  • Planning, organizing and following-up on short-term priorities
  • Interacting with global team in a collaborative work environment
  • Preparing material for information sessions, workshops, job fairs and other employer branding events
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Tax Accountant with German, French, Spanish or Hungarian

Warszawa
Wygasła: 02.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Prepare relevant entries to indirect Tax Accounts
  • Prepare, review and approvejournal entries related to indirect taxes
  • Prepare, review and approve GL accounts reconciliation related to VAT, etc
  • Ensure the accuracy of accounting entries and account reconciliations for assigned entities for indirect tax
  • Support month end, quarter and year end closing activities for assigned entities and timely review of the reconciliations of indirect tax GL accounts
  • Support indirect tax returns filling by providing required financial data to PwC
  • Provide supporting documentation related to tax returns
  • Support the tax declaration process (VAT, etc.) as well as any statistical reporting requirements
  • Answer and support ad hoc routine indirect tax questions raised related to e.g. VAT-registrations, applicable VAT treatment of transaction, ensuring correct invoicing, etc
  • Support raising relevant payment/PRF for indirect tax
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Banking Specialist with German

Warszawa
Wygasła: 30.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Serving as the first point of contact for Business user seeking assistance on product and application related queries and issues
  • Providing Level 1 support & first-time resolution whenever possible within the pre defined timelines
  • Responsible for logging and classifying tickets and performing troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved issues to the next level of support personnel
  • Taking ownership of incidents or escalations, including follow up
  • Follow-up and update relevant trackers and systems
  • Running Pre defined SQL queries to derive the desired output
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Retail Banking Accounts Specialist with English and German

Warszawa
Wygasła: 26.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Cards back-office processing
  • Responsibility for all incoming garnishments, insolvencies, payouts to creditor, p-account entering/reverting
  • Communication with customers, as well as creditors and their representatives
  • Handling all processes regarding the topics of customer data requests, and account, estates like: Account switching, bank inquiries, GDPR requests, power of attorney, and disposition of estate accounts
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Procurement Specialist with English and Hungarian

Warszawa
Wygasła: 26.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Managing low value Sourcing Projects, resulting in cost savings
  • Understanding Supplier Contracts, important Terms and Conditions
  • Understanding SLA and PO Compliance+
  • Hands on in ERPs systems like SAP, Ariba & Oracle also in Microsoft products (Outlook, Excel, PPT)
  • Working collaboratively with internal and externa teams, provide daily dashboard and reports
  • Timely escalations to all internal and external stakeholders in case of a policy and procedure not followed
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Banking & Cards Analyst with English and one of the following: German or French

Warszawa
Wygasła: 25.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Customer Cards back-office processing
  • Responsibility for all incoming garnishments, insolvencies, payouts to creditor, p-account entering/reverting
  • Communication with customers, as well as creditors and their representatives
  • Handling all processes regarding the topics of customer data requests, and account, estates like: Account switching, bank inquiries, GDPR requests, power of attorney, and disposition of estate accounts
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Payroll & Time Management Specialist with Czech

Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Resolve all tickets/queries/incidents escalated by Help Desk
  • Provide Knowledge Management articles to support First Call Resolution
  • Maintain the employee database, including inputting new data and modifying existing data for new hires and changes to employment status (such as Leave of Absences, Terminations, etc.), wages, and allowances (vacation and sick)
  • Receive employees’ tax withholding forms and/or tax election forms,
  • Update system (s) and report changes as per agreed frequency for tax withholding changes and/or tax election changes,
  • Provide employee confirmation for tax withholding changes and/or tax election changes,
  • Receive and process direct deposit forms including enrolments, change requests, and stop requests
  • Edit direct deposit request to ensure correct bank routing numbers,
  • Confirm End-User of direct deposit implementation
  • Process pre-note with bank or any documents as required per local in-country requirements
  • Follow up with bank once the bank file is approved by client if
  • Generate and distribute initial notification of the deductions and/or garnishment to the employee
  • Receive, interpret, update employee database and payroll system for deductions, garnishment, levies, and child support orders
  • Update end user earnings data for non-wage compensation, including gifts, awards, reimbursement of moving expenses, and third-party sick pay
  • Receive and update benefits elections in system as required
  • Receive and update system and report change as per agreed frequency for pension funds loan repayments,
  • Receive and update system for employees’ percentage savings and retirement funds
  • Receive and process deductions for safety equipment, shoes, tools, and uniforms
  • Receive and process miscellaneous/ voluntary deductions (such as credit unions, charity, savings bond, scholarships, loans)
  • Review salary adjustments are applied correctly when occurs
  • Monitor deduction limits and provide deduction amounts and employees list to customer for decision making
  • Update system with shift differentials by position
  • Notify customer of impact of shift differential on existing employees
  • Monitor changes or requests entered by HR and take appropriate action as necessary
  • Prepare employee transfers (e.g., earnings, deductions, and direct deposit data) for employees moving from one business unit to another
  • Process direct deposit reversals and resolve reject issues
  • Fund direct deposit funds to employee bank accounts after approval from customer
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

AR/AP Specialist with Polish, German or Italian

Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • You will manage emails from the customers responding to Dunning sent to the EU region customers (Eastern Hemisphere). The dunning will be initiated by client team
  • Facilitate Change of Billing Address and/or email contact
  • Copy of invoice/credit notes/Statement to customer
  • Educate the customer about Market Place
  • Email required document to the customer
  • Credit balance review / refund & Cash allocation based on daily bank statement/reports
  • Proactively contacting the customer to confirm obvious allocation and refund as applicable and to find opportunity to tie off credits with debit
  • Disputes Respond to customer for any queries and resolve the disputes with internal team (cash app, sales, central billing, tax, and client management team) – Tax Incase of tax related dispute, customer support team will obtain tax certificate of the customer and have it validated with the tax team
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

WorkForce Administration & Reporting Specialist with Hebrew

Warszawa
Wygasła: 27.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide best practices related to Workforce Administration services
  • Provide workforce administration service delivery functions as defined by Customer
  • Define a quality assurance process to monitor and report on the quality of data being processed and uploaded to SuccessFactors including data replication monitor
  • Report and provide feedback to Customer to address data discrepancies/gaps
  • Provide feedback and adhere to the defined policies and guidelines
  • Receive request from HR or End-User for the personal, absences, job, and/or compensation data changes (massive or individual changes), validate data quality according to documents, and process the data update requests
  • Notify End-User and Customer HR staff of process completion
  • Request required documentation from the End-User, if applicable
  • Produce and distribute transfer data requests to the End-User including forms, personal data updates, etc. (to be signed by the head of business HR)
  • Process promotion/demotion transaction
  • Process and review job and/or pay changes (massive or individual)
  • Validate salary increase for adherence to policy
  • Capture End-User and Customer HR’s requests and notify manager, HR staff
  • Develop process and procedures for conducting exit interviews (including exit survey, benefits briefing, return of company property, etc.)
  • Schedule and conduct exit interviews
  • Track receipt of resignation letter and termination forms, image, and process as appropriate
  • Notify Customer of exit interview results
  • Track collection of company property as per Customer policies
  • Captures relocation requests and notifies relocation administrator
  • Notify Third-Party Suppliers and internal support functions of relocation
  • Notify End-User, manager, and HR staff of approved relocation packages
  • Maintain physical records per records-retention policies at Customer location
  • Maintain electronic records per records-retention policies
  • Track receipt of documents; scan and process as required
  • Provide access to End-User records as appropriate
  • Capture suspension requests and notify appropriate benefits administrator
  • Update system with leave-accrual rules
  • Notify End-Users of visa work permit authorization; expiration within 60 days of expiration OR as applicable for the respective country
  • HR Current Dashboards maintenance (update data periodically if needed)
  • Provide HR related reports to customer (Scheduled as well as Adhoc reports requested)
  • Provide support in HR Helpdesk related activities / processes as and when required especially during contingent situation or exigencies
  • If required, should be willing to learn and provide support in other stream of HR (Compensation & Benefits, Payroll etc) as well
  • If required, should be flexible to work beyond shift hours to help address high volume / transactions inflow
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst with German

aleja Jana Pawła II 27, Warszawa
Wygasła: 27.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Serving as the first point of contact for Business user seeking assistance on product and application related queries and issues
  • Providing Level 1 support & first-time resolution whenever possible within the pre defined timelines
  • Responsible for logging and classifying tickets and performing troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved issues to the next level of support personnel
  • Taking ownership of incidents or escalations, including follow up
  • Follow-up and update relevant trackers and systems
  • Running Pre defined SQL queries to derive the desired output
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Procurement Specialist with English and Italian/ Portuguese/ German

Warszawa
Wygasła: 24.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Managing low value Sourcing Projects, resulting in cost savings
  • Understanding Supplier Contracts, important Terms and Conditions
  • Understanding SLA and PO Compliance+
  • Hands on in ERPs systems like SAP, Ariba & Oracle also in Microsoft products (Outlook, Excel, PPT)
  • Working collaboratively with internal and externa teams, provide daily dashboard and reports
  • Timely escalations to all internal and external stakeholders in case of a policy and procedure not followed
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Banking & Cards Analyst with English and one of the following: German, French, Italian or Spanish

Warszawa
Wygasła: 22.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Customer Cards back-office processing
  • Responsibility for all incoming garnishments, insolvencies, payouts to creditor, p-account entering/reverting
  • Communication with customers, as well as creditors and their representatives
  • Handling all processes regarding the topics of customer data requests, and account, estates like: Account switching, bank inquiries, GDPR requests, power of attorney, and disposition of estate accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Finance and Accounting P2P Analyst with English and one of the following: Dutch, Swedish

Warszawa
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support invoice indexing, validation and booking of invoice/expense report (Single / Multiple country basis assignment)
  • Run open interface and resolve interface errors
  • Work on clearing the invoices on hold & aging & cash open items
  • Address AP related queries timely & accurately
  • Prepare AP related reports: Hold/aging/payment metrics/supplier reconciliation
  • Identification of improvement opportunities which will help improve process
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database / Desktop Guides that would assist in learning
  • Use of policies and procedures basis Desktop Guide for working of various AP activities
  • Quality Check of all production activities
  • Assist the other team members from other regions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Procurement Specialist with English and one of the following: Italian, Spanish, Ukrainian, Portuguese, German, Hungarian or Turkish

Warszawa
Wygasła: 25.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Managing low value Sourcing Projects, resulting in cost savings
  • Understanding Supplier Contracts, important Terms and Conditions
  • Understanding SLA and PO Compliance+
  • Hands on in ERPs systems like SAP, Ariba & Oracle also in Microsoft products (Outlook, Excel, PPT)
  • Working collaboratively with internal and externa teams, provide daily dashboard and reports
  • Timely escalations to all internal and external stakeholders in case of a policy and procedure not followed
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Finance and Accounting P2P Analyst with English and one of the following: Polish, Dutch, Swedish

Warszawa
Wygasła: 27.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support invoice indexing, validation and booking of invoice/expense report (Single / Multiple country basis assignment)
  • Run open interface and resolve interface errors
  • Work on clearing the invoices on hold & aging & cash open items
  • Address AP related queries timely & accurately
  • Prepare AP related reports: Hold/aging/payment metrics/supplier reconciliation
  • Identification of improvement opportunities which will help improve process
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database / Desktop Guides that would assist in learning
  • Use of policies and procedures basis Desktop Guide for working of various AP activities
  • Quality Check of all production activities
  • Assist the other team members from other regions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst with Polish and English and one of the following: Italian, French and German

aleja Jana Pawła II 27, Warszawa
Wygasła: 24.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks:
  • Call and Incident Handling
  • - Assist users over the telephone with their reported tickets
  • - Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in a ticketing tool
  • - Own the ticket throughout its life cycle and ensures that all relevant information is captured
  • (as per Quality guidelines), follows up the cases to ensure timely resolution
  • - Analyze issues/requests and assigns to relevant functional teams
  • - Perform password reset and user account unlocks in business application as per agreed SLAs
  • - Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • - Learn and implement new technologies, tools, processes and policies
  • - Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • - Documents and shares best practices and with other colleagues
  • - Attends all training sessions as per the Training Plan
  • - Actively participates and shares ideas in team meetings, individual feedback sessions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Finance and Accounting P2P Analyst with Polish and English

Warszawa
Wygasła: 19.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Lower Silesia
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Kuyavia-Pomerania
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Lublin
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Lubusz
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Łódź
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Lesser Poland
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Masovian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Opole
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Subcarpathia
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Podlaskie
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Pomeranian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Silesian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Świętokrzyskie
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Warmian-Mazurian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

Greater Poland
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

P2P Analyst with Finnish

West Pomeranian
Wygasła: 05.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Lower Silesia
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Kuyavia-Pomerania
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Lublin
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Lubusz
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Łódź
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Lesser Poland
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Masovian
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Opole
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Subcarpathia
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Podlaskie
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Pomeranian
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Silesian
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Świętokrzyskie
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Warmian-Mazurian
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

Greater Poland
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Lead Recruiter with Croatian

West Pomeranian
Wygasła: 26.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst with Polish and English and one of the following: Italian, French and German

aleja Jana Pawła II 27, Warszawa
Wygasła: 22.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks:
  • Call and Incident Handling
  • - Assist users over the telephone with their reported tickets
  • - Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in a ticketing tool
  • - Own the ticket throughout its life cycle and ensures that all relevant information is captured
  • (as per Quality guidelines), follows up the cases to ensure timely resolution
  • - Analyze issues/requests and assigns to relevant functional teams
  • - Perform password reset and user account unlocks in business application as per agreed SLAs
  • - Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • - Learn and implement new technologies, tools, processes and policies
  • - Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • - Documents and shares best practices and with other colleagues
  • - Attends all training sessions as per the Training Plan
  • - Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Unix Support Specialist - L2

aleja Jana Pawła II 27, Warszawa
Wygasła: 06.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Create Incident tickets for outages/exceptions
  • Respond to Alerts by following documented process
  • Monitoring of UNIX-based systems
  • Monitor Logs/Events
  • Monitoring thresholds such as CPU Utilization, disk space etc
  • Monitoring mailbox
  • Event evaluation with the help of knowledge databases
  • Editing the ARS queues
  • Receipt and processing of fault reports from customers
  • Vendor Co-ordination
  • Trouble shooting according to the current incident management process
  • Creation of problem tickets upon detection of accumulations or anomalies
  • Performing operational tasks (cleanup, password resets, execute standard changes, processing operating orders)
  • Establish thresholds for CPU Utilization, disk space Usage etc
  • Alert appropriate teams for Capacity issues and remediation actions
  • Assist in troubleshooting in issues arising out of patches applied
  • Update Configuration Management Database
  • Creation of flow charts with all necessary organizational and technical activities in connection with the Changes
  • Install Approved OS/Security/Application patches
  • Trouble shooting Name resolution problems
  • Document operations procedures and services
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Analyst with Polish and English and one of the following: Italian, French and German

aleja Jana Pawła II 27, Warszawa
Wygasła: 22.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks:
  • Call and Incident Handling
  • - Assist users over the telephone with their reported tickets
  • - Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in a ticketing tool
  • - Own the ticket throughout its life cycle and ensures that all relevant information is captured
  • (as per Quality guidelines), follows up the cases to ensure timely resolution
  • - Analyze issues/requests and assigns to relevant functional teams
  • - Perform password reset and user account unlocks in business application as per agreed SLAs
  • - Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • - Learn and implement new technologies, tools, processes and policies
  • - Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • - Documents and shares best practices and with other colleagues
  • - Attends all training sessions as per the Training Plan
  • - Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Team Lead with Italian, Spanish or French

aleja Jana Pawła II 27, Warszawa
Wygasła: 05.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Consult and guide the Service Desk Analysts with regards to particular tickets
  • Handle incoming issues/requests of users via phone, email, chat, web or other channels if required in peak hours and emergency situations, shifting or staffing issues. Perform necessary monitoring and administration in the IT Service Management tool
  • Initiate and/or maintain a data base of incident report tickets; track open ticket activity and provide reports to specific work units on open items
  • Effectively manage workload, including: planning, organizing, prioritizing, meeting deadlines
  • Ensure delivery is in line with customer expectation keeping Service Level Agreements and helping the team to achieve target Key Performance Indicators
  • Lead, supervise and coordinate the quality assurance activities along with feedbacks to Service Desk Analysts
  • Able and ready to cover ”On Call” duty during weekends and OoO hours
  • Support the Service Delivery Manager/Project Leader with data/inputs for resource planning and shifting management (in line with: shift coverage, backlog handling, aged cases reduction, email availability, workload distribution, out of office workload planning)
  • Manage the performance of the team and identify opportunities for performance and productivity improvements
  • Cooperate effectively with internal support groups (HR, Admin, Finance, IS, Quality, Pre-Sales)
  • Ensure proper deployment of iPMS and iQMS processes and meeting internal quality guidelines and standards
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Recruiter with Czech

aleja Jana Pawła II 27, Warszawa
Wygasła: 04.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters - mainly for White collars and for Blue Collars (if applicable)
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Network Support Specialist L1.5 ; L2

aleja Jana Pawła II 27, Warszawa
Wygasła: 24.02.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Troubleshoot the incidents assigned by L1
  • Service request - New switch configuration offline
  • Work on Network chassis service request as per change
  • Configuration of network or router ports incl. patching
  • co-ordinate with onsite SME for physical rack and stack and cabling
  • Deconfiguration of ports on network devices (switches, routers, DWDM systems, load balancers)
  • Prepare technical change ticket - config, backup, rollout plan
  • Entering routing information on routers and Switches
  • Cooperation with the change management in case of changes resulting from operating orders
  • Initiation of appropriate changes if the implementation has to take place outside of service time
  • Forwarding of tickets to other departments in compliance with the specified processes/procedures
  • Proactive bandwidth analysis and take necessary action on upgrade/degrade
  • Device capacity checks on Memory, CPU, Logs and ports errors and take corrective action
  • Documentation of all activities in the FI-TS workflow and asset tools
  • Documentation of changes to network environments in SharePoint
  • Maintenance of the knowledge base in SharePoint
  • Maintenance of the operating manual
  • Quarterly perform audit on the configuration and compliance of the network devices
  • Work on problem ticket and identify RCA/CAPA
  • Update Knowledge database and Known error database and provide KT to L1 team
  • Troubleshoot the incidents assigned by L1
  • Creating/connecting interfaces on firewalls
  • Entering routing information on Firewalls
  • Cooperation with the change management in case of changes resulting from operating orders
  • Initiation of appropriate changes if the implementation has to take place outside of service time
  • Forwarding of tickets to other departments in compliance with the specified processes/procedures
  • Capacity management on the unused objects, Rules and policies and take necessary action
  • Cleanup the firewall old config as per change process
  • New VLAN creation, routing changes
  • Prepare technical change ticket - configs backup, rollout plan
  • Entering routing information on firewalls
  • Quarterly perform audit on the configuration and compliance of the network devices
  • Documentation of all activities in the FI-TS workflow and asset tools
  • Documentation of changes to network environments in SharePoint
  • Maintenance of the knowledge base in SharePoint
  • Maintenance of the operating manual
  • Work on problem ticket and identify RCA/CAPA
  • Update Knowledge database and Known error database and provide KT to L1 team
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

L1 Service Desk Analyst with Spanish / French and Polish / Italian and Polish

aleja Jana Pawła II 27, Warszawa
Wygasła: 16.02.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks:
  • Call and Incident Handling
  • - Assist users over the telephone with their reported tickets
  • - Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in a ticketing tool
  • - Own the ticket throughout its life cycle and ensures that all relevant information is captured
  • (as per Quality guidelines), follows up the cases to ensure timely resolution
  • - Analyze issues/requests and assigns to relevant functional teams
  • - Perform password reset and user account unlocks in business application as per agreed SLAs
  • - Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • - Learn and implement new technologies, tools, processes and policies
  • - Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • - Documents and shares best practices and with other colleagues
  • - Attends all training sessions as per the Training Plan
  • - Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

German Speaking Service Desk Analyst

aleja Jana Pawła II 27, Warszawa
Wygasła: 15.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks
  • Call and Incident Handling
  • · Assist users over the telephone with their reported tickets
  • · Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in Remedy ticketing tool
  • · Own the ticket throughout its life cycle and ensures that all relevant information is captured (as per Quality guidelines), follows up the cases to ensure timely resolution
  • · Analyze issues/requests and assigns to relevant functional teams
  • · Perform password reset and user account unlocks in business application as per agreed SLAs
  • · Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • · Learn and implement new technologies, tools, processes and policies
  • · Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • · Documents and shares best practices and with other colleagues
  • · Attends all training sessions as per the Training Plan
  • · Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Polish Speaking Service Desk Analyst

aleja Jana Pawła II 27, Warszawa
Wygasła: 05.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks
  • Call and Incident Handling
  • · Assist users over the telephone with their reported tickets
  • · Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in Remedy ticketing tool
  • · Own the ticket throughout its life cycle and ensures that all relevant information is captured (as per Quality guidelines), follows up the cases to ensure timely resolution
  • · Analyze issues/requests and assigns to relevant functional teams
  • · Perform password reset and user account unlocks in business application as per agreed SLAs
  • · Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • · Learn and implement new technologies, tools, processes and policies
  • · Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • · Documents and shares best practices and with other colleagues
  • · Attends all training sessions as per the Training Plan
  • · Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

German Speaking Service Desk Analyst

aleja Jana Pawła II 27, Warszawa
Wygasła: 27.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Tasks
  • Call and Incident Handling
  • · Assist users over the telephone with their reported tickets
  • · Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in Remedy ticketing tool
  • · Own the ticket throughout its life cycle and ensures that all relevant information is captured (as per Quality guidelines), follows up the cases to ensure timely resolution
  • · Analyze issues/requests and assigns to relevant functional teams
  • · Perform password reset and user account unlocks in business application as per agreed SLAs
  • · Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • · Learn and implement new technologies, tools, processes and policies
  • · Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • · Documents and shares best practices and with other colleagues
  • · Attends all training sessions as per the Training Plan
  • · Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

German Speaking Service Desk Analyst

Lower Silesia
Wygasła: 27.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Tasks
  • Call and Incident Handling
  • · Assist users over the telephone with their reported tickets
  • · Handle and document all incoming requests or incidents within the contractually agreed timeframes (Response SLA) in Remedy ticketing tool
  • · Own the ticket throughout its life cycle and ensures that all relevant information is captured (as per Quality guidelines), follows up the cases to ensure timely resolution
  • · Analyze issues/requests and assigns to relevant functional teams
  • · Perform password reset and user account unlocks in business application as per agreed SLAs
  • · Effectively communicates with other team members , 2nd and 3rd Level technical teams, end-users to reach SLAs
  • Knowledge management
  • · Learn and implement new technologies, tools, processes and policies
  • · Documents new technical solutions in knowledge base, suggests improvements to the existing ones
  • · Documents and shares best practices and with other colleagues
  • · Attends all training sessions as per the Training Plan
  • · Actively participates and shares ideas in team meetings, individual feedback sessions
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Hebrew

Lower Silesia
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Czech

Lower Silesia
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Finance and Accounting P2P Analyst with Slovenian or Slovak

aleja Jana Pawła II 27, Warszawa
Wygasła: 15.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Understand & process various types of invoices received by the client through the accounts payable systems
  • Payment processing to vendors and employees
  • Travel & Expense processing
  • New vendor set-up in the ERP and vendor maintenance
  • Generation of system-based reports
  • Preparation and regular update of process documents
  • Communication with internal and external stakeholders
  • Communication with external vendors regarding invoice matters, supplier inquires
  • Query handling and issue resolution
  • Identification of queries in the invoices and status update to supervisor
  • Identification of improvement opportunities which will help improve both AP and T&E processes
  • Assistance in adhering of SLA compliance
  • Creation of a knowledge database that would assist in learning
  • Quality Check of all AP and activities
  • Development and use of policies and procedures for various AP activities
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order to Cash Specialist with German

aleja Jana Pawła II 27, Warszawa
Wygasła: 06.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Validate the inputs received through various input modes
  • Comprehend and classify the input types
  • Updating Time sheets, Generate Invoices and Bills
  • Understand metrics and various measurement mechanisms
  • Familiar with foreign currency and relating terminologies
  • Apply payments received against open invoices based on the remittance and instructions
  • Interact with customer frequently to address any challenges
  • Reconcile customer statements
  • Comprehend email queries and respond
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Recruitment Specialist

aleja Jana Pawła II 27, Warszawa
Wygasła: 06.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Ensure cost effective source mix by utilizing multiple sourcing channels such as linkedin, local job portals, employee referrals, etc
  • Work with partner recruitment agencies for sourcing profiles when applicable
  • Ensure accuracy of profiles being submitted as per business requirements by prescreening CVs
  • Organizing technical & managerial interviews and ensure smooth candidate experience throughout the recruitment process
  • For selected candidates conduct HR interview to see organizational fitment and discuss/negotiate offer as per defined guidelines. Inform rejected candidates on interview status
  • Ensure all interview related documentations are completed before offer release
  • Prepare & release offer letter for the candidate and ensure recruitment process is completed within the defined timelines
  • Ensure administration related activities such as – completions of recruitment forms, sharing candidate details with other HR teams, capturing employee referral details and maintaining other trackers/reports as per requirements
  • Ensure hiring process is completed as per defined timelines and highlight & discuss with relevant stakeholders in case of any challenges
  • Understanding business requirement and provide insights to business – such as time to hire, talent availability, etc
  • Continuously learn the various roles & technologies/domains in the industry to enhance recruitment experience of all stakeholders involved
  • Suggest improvements in the recruitment process
  • Participate in meetings/trainings as required and support other activities in the HR function basis requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Specialist with Polish and German

aleja Jana Pawła II 27, Warszawa
Wygasła: 01.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsibilities
  • • Provide first level support to customer in relation to IT requests and incidents including software and hardware related issues not limited to desktops (support involves mobile computers and other mobile devices)
  • • Assist users over the telephone, through e-mail, voice mail, chat, over web interface and other channels customers reach out to Service Desk seeking IT support
  • • Identify and solve software and hardware problems by giving step-by-step instructions
  • • Provide advanced support to customer’s PC using remote control tool
  • • Effectively communicate with other team members, 2nd and 3rd Level technical teams and end-users in order to provide and process information in response to Incidents, Service Requests, queries, escalations and reach SLAs
  • • Handle and document all incoming requests or incidents within the contractually agreed timeframes in IT Service Management tool. Own the ticket throughout its life-cycle and ensure that all relevant information is captured as per Quality guidelines. Follow up on the existing tickets, escalate unsolved cases to appropriate IT team: Network, Server, Application or other Support teams and ensure cases' timely resolution
  • • Log all contacts in the helpdesk tracking database in English simultaneously while handling the call in other language (language selected or spoken by customer)
  • • Instruct users on usage of application systems
  • • Instruct users on ICT processes
  • • Translate end user communications to or from English in case necessary or required
  • Knowledge Management
  • • Learn and implement new technologies, tools, processes and policies
  • • Document new technical solutions in knowledge base, suggests improvements to the existing ones and facilitate knowledge transfer when needed
  • • Document and share best practices and lessons learnt with other colleagues
  • • Attend all training sessions as per the training plan
  • Quality Management, Policies and Procedures
  • • Understand quality requirements and aspects of the account and work according to those regulations reaching outlined Key Performance Indicators
  • • Ensure high level of customer satisfaction
  • • Learn and adhere to TCS’ and customer’s policies and procedures
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Java Microservices Developer

aleja Jana Pawła II 27, Warszawa
Wygasła: 10.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • As a senior developer you will embark on a digitalization journey as one of the key players in one of our fast-moving squads within the Tribe, setting the foundation for our new development organization. Working with some of the best build tools and modern technologies, your task is to support the squad’s delivery. You will be creating the APIs and microservices that will be at the heart of things in the digitalization of our customer journey. We also want to encourage our developers to participate in activities such as pair-programming, mob-programming, and being open to code-reviewing to create code of the highest quality
  • You will join an agile squad of about four developers working with DevOps, taking an end-to-end responsibility of the health and well-being of your microservices, both when building new features and in production. Each squad also has a Scrum Master, a Product Owner and a Solution Architect, and you will therefore have great technical support while also having freedom to influence the work. You will also be coaching new developers and influencing how the development in the Tribe should be performed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Business/ Group Controller mit Deutsch (m/w/d)

aleja Jana Pawła II 27, Warszawa
Wygasła: 07.07.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Erstellung der Monats- Quartals- und Jahresabschlüsse innerhalb der vorgegebenen Termine und der definierten (Gruppen-) Reportinganforderungen
  • Enge Zusammenarbeit mit der Operativen bei Abweichungsanalysen, proaktives Identifizieren von Handlungsbedarfen, Initiierung und Nachhalt entsprechender Maßnahmen zur Einhaltung der Businessline- und Unternehmenszielen
  • Aufbau von Controlling-Strukturen und KPI-Systemen in Zusammenarbeit mit dem zentralen Reportingteams zur Unterstützung einer datengetriebenen Unternehmenssteuerung
  • Sicherstellung eines Reportings zur Geschäftsführung der Gruppe über die Ergebnisentwicklung, die eingeleiteten Ergebnismaßnahmen und kontinuierliche Ergebnisverantwortung
  • Durchführung von Business-, Forecast- und Budgetplanung
  • Kontinuierliches Identifizieren und Bewerten von Risiken und Chancen im Geschäftsverlauf
  • Mitwirkung bei unternehmerischen Entscheidungen, Beratung der Business Line in allen kaufmännischen Belangen, insbesondere zu Projekt-, Investitionskalkulationen und Business Cases
  • Sie setzen Maßstäbe bei der Konzeption und Implementierung optimierter und effektiver Prozesse in der Finanzberichterstattung und -planung für die Business Line in Abstimmung mit den relevanten Gruppenfunktionen
  • Organisation von Schulungsmaßnahmen zu kaufmännischer Fragestellung innerhalb der Organisation
  • Überprüfung und Sicherstellen der Berichts-, Rechts- und internen Kontrollvorschriften
  • Durchführung von Ad-hoc Analysen
  • Abteilungsübergreifende Zusammenarbeit mit Abteilungen innerhalb der Finanzabteilung sowie anderer Bereiche
  • Kontinuierliche Optimierung der Finanzprozesse
  • Eigenständige Verantwortung für Finanzprojekte
  • Sparringspartner für die Operative
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Unix Operations Specialist – Linux with English and/or German

Kraków
Wygasła: 07.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Create Incident tickets for outages/exceptions
  • Respond to Alerts by following documented process
  • Monitoring of UNIX-based systems
  • Monitor Logs/Events
  • Monitoring thresholds such as CPU Utilization, disk space etc
  • Monitoring mailbox
  • Event evaluation with the help of knowledge databases
  • Editing the ARS queues
  • Receipt and processing of fault reports from customers
  • Vendor Co-ordination
  • Trouble shooting according to the current incident management process
  • Creation of problem tickets upon detection of accumulations or anomalies
  • Performing operational tasks (cleanup, password resets, execute standard changes, processing operating orders)
  • Establish thresholds for CPU Utilization, disk space Usage etc
  • Alert appropriate teams for Capacity issues and remediation actions
  • Assist in troubleshooting in issues arising out of patches applied
  • Update Configuration Management Database
  • Creation of flow charts with all necessary organizational and technical activities in connection with the Changes
  • Install Approved OS/Security/Application patches
  • Trouble shooting Name resolution problems
  • Document operations procedures and services
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Windows Support Specialist – L2 – with English and/or German

Kraków
Wygasła: 03.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The Operational Control Centre (OCC) requirements are to provide 24x7 monitoring, management and L2/L1.5 support for Windows. This role requires associates with experience in respective technology at least 5 to 6 years with knowledge of ITIL Process, ITSM tool operation and Monitoring Tool Operation
  • This team will monitor and troubleshoot issues within the IT Infrastructure environment. This position will be responsible for working with Germany Team to create support and escalation procedures based on the impact to the business. This position will also be responsible for supporting Service Desk team and Technical Team for identifying, resolving, and escalating the issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Recruitment & Onboarding Specialist with Hebrew or Czech

aleja Jana Pawła II 27, Warszawa
Wygasła: 17.06.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Create and Post Job Requisition in the Global Job Search Site for external audience and internally
  • Search for candidates from succession & candidate pools
  • Screen candidates
  • Schedule interviews
  • Prepare, approve (workflow) and extend digital offer letters
  • Initiate onboarding
  • Create & monitor through “source tracker” recruitment campaigns
  • Enhance Candidate experience
  • Decrease time required to fill a position
  • Monitor total time since candidate’s application to hiring
  • Increase candidate availability for open positions
  • Improve time to competency
  • Explore AI solutions for attraction, selection & background check
  • Improve ease of application
  • Improve ease of access to the ATS platform
  • Increase the % of application completion
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Croatian

aleja Jana Pawła II 27, Warszawa
Wygasła: 16.06.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Finance Accountant RTR

Lower Silesia
Wygasła: 15.06.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Delivery
  • · Handling daily volume/target of transactions
  • · Resolving customer/Third Party queries via e-mail or phone
  • · Adhering to standard operating procedures/training manuals while executing the task
  • · Ensuring compliance on the quality of deliverables
  • · Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
  • · Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
  • · Identify and recommend process to the continuous improvement opportunities
  • · To be trained and act as back-up when required and/or as directed by the supervisor
  • · Comply to internal TCS requirements, accomplish required activities as per deadlines
  • · Understanding of end to end accounting process cycle
  • · Timeliness & accuracy for processing, receiving and validating requests, maintenance of master data, validation of requests Vs. organizational policies in accurate manner
  • · Follow up of open items
  • · Following escalation matrix provided by customer for open items
  • · Statement reconciliations
  • · Perform peer to peer quality check to limit processing errors
  • · Adhere to customer wise contractual commitments
  • Business Partnership
  • · Liaise with internal and external stakeholders to resolve queries as necessary
  • · Foster and maintain high level of communication within own team and with other TCS members
  • · Foster and maintain good business relationships with all stakeholders
  • · Attending weekly calls and other business communications with the client’s local team, as necessary
  • Additional tasks
  • · Might be required to travel to client location(s) on DD (Due diligence) or KT (Onsite Knowledge transfer) or to be part of client meetings
  • · Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
  • · Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding TCS internal administrative tasks such as time sheet completion, performance management etc
  • · Support the Team Leader by providing the requested data / information regarding the internal and external reporting
  • · Other tasks that are related to the position and are assigned by the supervisor including working in any other language(s) spoken at the required level
  • · Associate might be required to be trained and act as backup of other activities
  • · Shall not disclose any confidential information in respect to the affairs of the Company to any unauthorized person
  • · Performs any other administrative or non-administrative duties as assigned by any representatives of the Company from time to time either through direct written order or by oral assignment
  • Domain specific
  • · Prepares journal entries; maintains and reconciles ledger accounts
  • · Balances books or accounts and prepares profit/loss, income and balance sheet statements
  • · Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
  • · Prepares and analyzes financial statements and monthly reports
  • · Prepares balance sheet reconciliation and margin trend analysis
  • · Assists with audits by providing supporting records and documentation
  • · Conducts studies and develops solutions for improving accounting processes
  • · Prepares and analyzes tax records and reports
  • · Prepares local, state and federal tax returns
  • · Assists in preparing statistical and financial reports
  • · Maintains records and performs miscellaneous tax assignments
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Finance Accountant RTR

Lower Silesia
Wygasła: 15.06.2022
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
  • Delivery
  • · Handling daily volume/target of transactions
  • · Resolving customer/Third Party queries via e-mail or phone
  • · Adhering to standard operating procedures/training manuals while executing the task
  • · Ensuring compliance on the quality of deliverables
  • · Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
  • · Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
  • · Identify and recommend process to the continuous improvement opportunities
  • · To be trained and act as back-up when required and/or as directed by the supervisor
  • · Comply to internal TCS requirements, accomplish required activities as per deadlines
  • · Understanding of end to end accounting process cycle
  • · Timeliness & accuracy for processing, receiving and validating requests, maintenance of master data, validation of requests Vs. organizational policies in accurate manner
  • · Follow up of open items
  • · Following escalation matrix provided by customer for open items
  • · Statement reconciliations
  • · Perform peer to peer quality check to limit processing errors
  • · Adhere to customer wise contractual commitments
  • Business Partnership
  • · Liaise with internal and external stakeholders to resolve queries as necessary
  • · Foster and maintain high level of communication within own team and with other TCS members
  • · Foster and maintain good business relationships with all stakeholders
  • · Attending weekly calls and other business communications with the client’s local team, as necessary
  • Additional tasks
  • · Might be required to travel to client location(s) on DD (Due diligence) or KT (Onsite Knowledge transfer) or to be part of client meetings
  • · Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
  • · Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding TCS internal administrative tasks such as time sheet completion, performance management etc
  • · Support the Team Leader by providing the requested data / information regarding the internal and external reporting
  • · Other tasks that are related to the position and are assigned by the supervisor including working in any other language(s) spoken at the required level
  • · Associate might be required to be trained and act as backup of other activities
  • · Shall not disclose any confidential information in respect to the affairs of the Company to any unauthorized person
  • · Performs any other administrative or non-administrative duties as assigned by any representatives of the Company from time to time either through direct written order or by oral assignment
  • Domain specific
  • · Prepares journal entries; maintains and reconciles ledger accounts
  • · Balances books or accounts and prepares profit/loss, income and balance sheet statements
  • · Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
  • · Prepares and analyzes financial statements and monthly reports
  • · Prepares balance sheet reconciliation and margin trend analysis
  • · Assists with audits by providing supporting records and documentation
  • · Conducts studies and develops solutions for improving accounting processes
  • · Prepares and analyzes tax records and reports
  • · Prepares local, state and federal tax returns
  • · Assists in preparing statistical and financial reports
  • · Maintains records and performs miscellaneous tax assignments
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Finance Accountant RTR

Lower Silesia
Wygasła: 08.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • Delivery
  • · Handling daily volume/target of transactions
  • · Resolving customer/Third Party queries via e-mail or phone
  • · Adhering to standard operating procedures/training manuals while executing the task
  • · Ensuring compliance on the quality of deliverables
  • · Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
  • · Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
  • · Identify and recommend process to the continuous improvement opportunities
  • · To be trained and act as back-up when required and/or as directed by the supervisor
  • · Comply to internal TCS requirements, accomplish required activities as per deadlines
  • · Understanding of end to end accounting process cycle
  • · Timeliness & accuracy for processing, receiving and validating requests, maintenance of master data, validation of requests Vs. organizational policies in accurate manner
  • · Follow up of open items
  • · Following escalation matrix provided by customer for open items
  • · Statement reconciliations
  • · Perform peer to peer quality check to limit processing errors
  • · Adhere to customer wise contractual commitments
  • Business Partnership
  • · Liaise with internal and external stakeholders to resolve queries as necessary
  • · Foster and maintain high level of communication within own team and with other TCS members
  • · Foster and maintain good business relationships with all stakeholders
  • · Attending weekly calls and other business communications with the client’s local team, as necessary
  • Additional tasks
  • · Might be required to travel to client location(s) on DD (Due diligence) or KT (Onsite Knowledge transfer) or to be part of client meetings
  • · Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
  • · Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding TCS internal administrative tasks such as time sheet completion, performance management etc
  • · Support the Team Leader by providing the requested data / information regarding the internal and external reporting
  • · Other tasks that are related to the position and are assigned by the supervisor including working in any other language(s) spoken at the required level
  • · Associate might be required to be trained and act as backup of other activities
  • · Shall not disclose any confidential information in respect to the affairs of the Company to any unauthorized person
  • · Performs any other administrative or non-administrative duties as assigned by any representatives of the Company from time to time either through direct written order or by oral assignment
  • Domain specific
  • · Prepares journal entries; maintains and reconciles ledger accounts
  • · Balances books or accounts and prepares profit/loss, income and balance sheet statements
  • · Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
  • · Prepares and analyzes financial statements and monthly reports
  • · Prepares balance sheet reconciliation and margin trend analysis
  • · Assists with audits by providing supporting records and documentation
  • · Conducts studies and develops solutions for improving accounting processes
  • · Prepares and analyzes tax records and reports
  • · Prepares local, state and federal tax returns
  • · Assists in preparing statistical and financial reports
  • · Maintains records and performs miscellaneous tax assignments
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Finance Accountant RTR

Lower Silesia
Wygasła: 07.05.2022
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
  • Delivery
  • · Handling daily volume/target of transactions
  • · Resolving customer/Third Party queries via e-mail or phone
  • · Adhering to standard operating procedures/training manuals while executing the task
  • · Ensuring compliance on the quality of deliverables
  • · Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
  • · Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
  • · Identify and recommend process to the continuous improvement opportunities
  • · To be trained and act as back-up when required and/or as directed by the supervisor
  • · Comply to internal TCS requirements, accomplish required activities as per deadlines
  • · Understanding of end to end accounting process cycle
  • · Timeliness & accuracy for processing, receiving and validating requests, maintenance of master data, validation of requests Vs. organizational policies in accurate manner
  • · Follow up of open items
  • · Following escalation matrix provided by customer for open items
  • · Statement reconciliations
  • · Perform peer to peer quality check to limit processing errors
  • · Adhere to customer wise contractual commitments
  • Business Partnership
  • · Liaise with internal and external stakeholders to resolve queries as necessary
  • · Foster and maintain high level of communication within own team and with other TCS members
  • · Foster and maintain good business relationships with all stakeholders
  • · Attending weekly calls and other business communications with the client’s local team, as necessary
  • Additional tasks
  • · Might be required to travel to client location(s) on DD (Due diligence) or KT (Onsite Knowledge transfer) or to be part of client meetings
  • · Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
  • · Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding TCS internal administrative tasks such as time sheet completion, performance management etc
  • · Support the Team Leader by providing the requested data / information regarding the internal and external reporting
  • · Other tasks that are related to the position and are assigned by the supervisor including working in any other language(s) spoken at the required level
  • · Associate might be required to be trained and act as backup of other activities
  • · Shall not disclose any confidential information in respect to the affairs of the Company to any unauthorized person
  • · Performs any other administrative or non-administrative duties as assigned by any representatives of the Company from time to time either through direct written order or by oral assignment
  • Domain specific
  • · Prepares journal entries; maintains and reconciles ledger accounts
  • · Balances books or accounts and prepares profit/loss, income and balance sheet statements
  • · Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
  • · Prepares and analyzes financial statements and monthly reports
  • · Prepares balance sheet reconciliation and margin trend analysis
  • · Assists with audits by providing supporting records and documentation
  • · Conducts studies and develops solutions for improving accounting processes
  • · Prepares and analyzes tax records and reports
  • · Prepares local, state and federal tax returns
  • · Assists in preparing statistical and financial reports
  • · Maintains records and performs miscellaneous tax assignments
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Hebrew

Lower Silesia
Wygasła: 06.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Czech

Lower Silesia
Wygasła: 24.04.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Hebrew

Lower Silesia
Wygasła: 31.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Service Desk Team Lead with German

Cybernetyki 10, Mokotów, Warszawa
Wygasła: 24.03.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor
Obowiązki:
  • Technical Leadership Activities and Responsibilities:
  • Consult and guide the Service Desk Analysts with regards to particular tickets
  • Handle escalations of particular tickets
  • Handle incoming issues/requests of users via phone, email, chat, web or other channels if required in peak hours and emergency situations, shifting or staffing issues. Perform necessary monitoring and administration in the IT Service Management tool
  • Attend and contribute in operational telephone conferences/meetings
  • Initiate and/or maintain a data base of incident report tickets; track open ticket activity and provide reports to specific work units on open items
  • Follow up on existing tickets and escalate unresolved cases to relevant support teams or vendors
  • Effectively manage workload, including: planning, organizing, prioritizing, meeting deadlines
  • Review and follow-up on project tasks on regular basis
  • Ensure delivery is in line with customer expectation keeping Service Level Agreements and helping the team to achieve target Key Performance Indicators
  • Lead, supervise and coordinate the quality assurance activities along with feedbacks to Service Desk Analysts
  • Maintain a healthy level of team backlog
  • Control ticket ageing by resolving or escalating problematic tickets through team members
  • Team Leadership Activities and Responsibilities:
  • Prepare, maintain and publish shift and holiday plan timely. Prepare the attendance sheets and payroll documentation timely
  • Able and ready to cover ”On Call” duty during weekends and OoO hours
  • Act as a backup of Service Delivery Manager/Project Leader/fellow Team Leader in case of absence, holiday, travel or work and in different shift if needed based on supervisor request
  • Support the Service Delivery Manager/Project Leader with data/inputs for resource planning and shifting management (in line with: shift coverage, backlog handling, aged cases reduction, email availability, workload distribution, out of office workload planning)
  • Gather input/data for Team Metrics and Quality control activities (daily, weekly, monthly)
  • Prepare and analyze operational reports required but not limited to TCS and Customer reporting activities (quality, Service Level Agreements and Key Performance Indicators compliance). Monitor and influence compliance on account specific Service Level Agreements and Key Performance Indicators
  • Ensure continuous quality measurements and Key Performance Indicators are managed and aligned for assigned incidents for the shift
  • Solve conflicts and issues reported by team members or escalate them timely to Service Delivery Manager
  • Assist Service Delivery Manager in creating an environment of trust, open communication, creative thinking, and cohesive team effort
  • Thoroughly think out and evaluate alternatives, perform innovative problem resolution, take pro-active approach and initiative to resolve problems. Work effectively in a team environment/diverse workforce
  • Ensure team training needs are addressed on time. Lead, supervise, coordinate and perform technical and customer trainings and ensure up to date status of training plan and materials
  • People Management:
  • Support and provide guidance to team to achieve personal and team-based goals
  • Monitor gaps in one’s own required competencies and enroll for relevant learning to bridge gaps in competencies
  • Manage the performance of the team and identify opportunities for performance and productivity improvements
  • Set reasonable, challenging and clear performance goals for team members, monitor performance and provide appropriate feedback timely and regularly
  • Motivate and inspire team members in business/beyond business activities
  • Complete monthly 1-2-1 sessions with all team members, sharing qualitative and quantitative feedback on their performance
  • Set SPEED goals to team members and keep them updated on compliance and progress
  • Foster reaching
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist with Czech

Cybernetyki 10, Mokotów, Warszawa
Wygasła: 24.03.2022
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • You will be part of the HR team supporting one of our manufacturing customers. Basis your skill set and interest we will place you within any of the HR verticals like - compensation & benefits, payroll, recruitment, work force administration and reporting, etc. Detailed JD as applicable can discussed and shared during interview process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Work or Not - Sprawdź pracodawcę i wybierz mądrze!

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