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BOSTON SCIENTIFIC POLSKA sp. z o.o.

WARSZAWA, UL. ALEJA JANA PAWŁA II 22

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Specjalista ds. przetargów

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.05.2024
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
  • Monitorowanie rynku w zakresie ogłaszanych procedur przetargowych, wyszukiwanie i selekcja przetargów
  • Przygotowywanie ofert cenowych
  • Praca w systemach zarządzania danymi (SAP, Service Cloud)
  • Przygotowywanie ofert i składanie niezbędnej dokumentacji w ramach uczestnictwa w przetargach
  • Kompleksowy nadzór i zarządzanie procesem przetargowym
  • Analizowanie i weryfikowanie dokumentacji przetargowej
  • Przygotowanie i pozyskiwanie niezbędnych dokumentów wymaganych w zamówieniach publicznych
  • Współpraca z działami firmy zaangażowanymi w proces przetargowy i realizacji zamówień
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Indirect Procurement Specialist with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 17.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Initiation of spot buy procedure:
  • Analyzes mid value spot buys; requests high value spot buy execution from the responsible category manager
  • Searches for potential suppliers, either existing or new
  • Conducts RFx (negotiation, supplier selection) and determines PO terms and conditions
  • Completes Free text Requests/Orders
  • Closes/changes/modifies Purchase Orders:
  • Manages changed requisitions or closes POs if no longer needed
  • Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Follows up on Purchase Orders:
  • Based on local regulations, proactively follows-up on POs to get supplier confirmations
  • Based on overdue PO reports, follows-up with supplier to determine cause for delay and enforce fast delivery
  • Timely review and execution of requisitions and purchase orders
  • Manage open purchase orders and timely receipt and invoicing of goods and services
  • Partner with suppliers and stakeholders to purchase goods and services at an optimal price concurrent with maintaining Boston Scientific Quality standards
  • Partner with Receiving, Accounts Payable and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • Analyze frequent spend and develop recommendations for improvement in cost and process
  • Responsible for achieving annual cost savings and value contribution targets
  • Negotiate favorable payment terms with suppliers
  • Other Ad hoc or recurring assignments as the needs of stakeholders evolve
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Marketing & Events Support EMEA

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Coordinating internal documents flow required for HCP (Health Care Professionals) interactions according to compliance requirements (IRF requests management including HCP contract management/invitations letters. etc)
  • Lead organization and logistic arrangements for International events and European trainings & meetings (booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed and coordinating on-site events and contracts)
  • Coordinating the participation of HCPs/Key Opinion Leaders from around the world in marketing and educational regional events
  • Partner with commercial colleagues, meetings/trainings organizers and/or external agencies to understand the required actions for specific events
  • Organizing, coordinating, and participating at internal and external meetings and events
  • May collaborate with other Business Support team members on internal meetings and events if needed
  • PO and invoice handling – payment and invoice status follow up
  • Support to spend and budget tracking
  • Perform general administrative & marketing activities: business-related files and Database maintenance, order/maintain supplies, demos & brochures request, shipping and storage control, digital materials, etc
  • May assist annual Marketing Plan by providing data & previous year information
  • Internal & External Audit support
  • Reference contact person for EMEA Marketing & Medical education teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • As part of a team, provides support and collaborate with Business Support members when needed
  • Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Procurement Analyst with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Reviewing purchase requisitions:
  • Review purchase requisitions to ensure compliance
  • Providing guidance to end users during the requisitioning process: systemic and company policy related
  • Purchase Order lifecycle management
  • Manages changed requisitions or closes POs if no longer needed
  • Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Managing open purchase orders and timely receipt and invoicing of goods and services
  • Partner with Receiving, Accounts Payable, and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • Negotiate favorable payment terms with suppliers
  • Other Ad hoc or recurring assignments as the needs of stakeholders evolve
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

EMEA Travel Manager

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 23.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Day-to-day accountability for travel operations for the EMEA
  • Support Global Travel with sourcing, negotiating & supplier selection with travel suppliers that provide the best overall value for BSC
  • Support Environmental, Social and Governance (ESG) initiatives
  • Facilitate new contract development and reconstruct sub-optimal, existing contracts
  • Monitors the cost and performance against major contracts in the Travel program
  • Drive cost reductions to meet business targets
  • Distribute travel management reports throughout EMEA (i.e., KPI, Scorecard, Dashboards, Compliance reporting, savings) and provide strategic direction
  • Provide guidance for travel related inquiries and manage urgent travel related issues as needed
  • Periodically, review Global Travel Policy and recommend changes where appropriate for EMEA
  • Develop local policies and procedures for the operation of Travel activities
  • Manage the EMEA relationship between BSC & the Travel Management Company, other category suppliers as appropriate (i.e., Meeting Management Company, Corporate Card Provider etc.) and Online Booking Tool Partner
  • Participate in supplier quarterly Business Reviews and annual Business Planning Sessions
  • Maintain/provide content for EMEA Travel SharePoint sites and booking tool portals
  • Support, influence and execute Global Travel strategies in alignment with EMEA stakeholders
  • Conduct benchmarking projects and analysis to determine best in class opportunities, where appropriate
  • Report accomplishments and communicate initiatives and other issues to leadership and within EMEA Business
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Quotes & Tender Supervisor

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 10.03.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Leading and developing all areas, including strategic aspects of the tender and contracts process across Poland
  • Supporting key stakeholders to make sure tenders are submitted in a timely manner, professional level and according to legal requirements
  • Keeping up to date with local rules and legislations regarding public and private tenders
  • Developing first-class relationships within the organization; Building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, making regular contact (including visits) with purchasing departments, in identifying sales enhancement opportunities and in implementing any service improvement programmes
  • Working with Business Unit Managers & Legal Counsel to develop and shape procurement pathways for Customers in Poland
  • Providing the daily management and direction of the tender and quotes team; Monitors team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function
  • Proactively work closely with other tender teams across EMEA to share and learn best practises which can be implemented locally within the Poland Tender and Quotes team
  • Performs all personnel management activities for tender and quotes staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; Coaches others in the team on a disciplined customer services model
  • Reviewing of terms, conditions and quality submission of all tendering and contract documentation
  • Reporting upwards to Pricing & Tender Manager UK, Ireland and Poland with a connection to the Poland Customer Care Manager regarding strategic initiative to improve the team year on year
  • Demonstrates awareness of broad industry trends and their impact on local/regional sales activities, with a particular focus on the procurement initiatives in Poland
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Credit & Collection Analyst with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 10.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Credit management and risk analysis for your assigned customer portfolio
  • Cash collection, dispute management, delivery control for delinquent accounts, managing customer & invoice queries
  • Cash application support and ensuring compliance and applicable standard operating procedures
  • Performing AR reconciliations and bad debt reserve management
  • Month-end reporting in accordance with SOX requirements
  • Audit supporting activities and reporting
  • Improving and standardizing credit management processes by using lean approach
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Manager Endoscopy

Katowice
Wygasła: 03.03.2024
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
  • Contributes to the development of annual strategic plan by providing BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders)
  • Works closely with Channel Partners to understand business needs and grow the market
  • Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target
  • Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems
  • Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions
  • Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information
  • Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer
  • Develops the deal model, supporting Top Tier 1 accounts, and creates IPAT
  • Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth
  • Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution
  • Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Manager Endoscopy

Opole
Wygasła: 03.03.2024
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
  • Contributes to the development of annual strategic plan by providing BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders)
  • Works closely with Channel Partners to understand business needs and grow the market
  • Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target
  • Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems
  • Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions
  • Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information
  • Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer
  • Develops the deal model, supporting Top Tier 1 accounts, and creates IPAT
  • Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth
  • Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution
  • Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Manager Endoscopy

Wrocław
Wygasła: 03.03.2024
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
  • Contributes to the development of annual strategic plan by providing BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders)
  • Works closely with Channel Partners to understand business needs and grow the market
  • Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target
  • Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems
  • Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions
  • Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information
  • Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer
  • Develops the deal model, supporting Top Tier 1 accounts, and creates IPAT
  • Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth
  • Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution
  • Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Representative

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Taking responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts
  • Delivering remote channel contacts with the focus on identifying business opportunities and to enhance sales results
  • Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services
  • Planning, preparing and driving engagement with the customers, getting commitment to buy, negotiating and closing successful deals
  • Building relationships with other areas of the internal business such as Customer Services, Quotes and Tenders
  • Participating to internal team projects, sales meetings, training programs and conventions
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Associate Project Manager

Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Drive project execution by leading governance to review programs/ projects roadmap, resourcing, status, and escalate/ mitigate risks
  • Lead medium to large project teams to achieve timely project objectives
  • Enable individual and organizational change by engaging complex, global, cross-functional stakeholders at all levels of the organization to realize project benefits
  • Define, monitor, and control scope through project governance forums
  • Create and execute project and communication plans with project teams
  • Develop and track project budgets
  • Manage resource needs. Build teams and guide members to define/ adapt roles and responsibilities throughout projects
  • Identify, manage, and communicate project risks
  • Continuously capture, apply, and share best practices and lessons learned across the organization
  • Facilitate end to end process optimization workshops with Service Delivery and Global Process teams to drive strategic business priorities as needed
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 15.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

EMEA Senior Payroll Analyst with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 15.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Lead and provide support in the processing of scheduled payroll for Germany using EMEA-wide payroll processes/procedures
  • Serve as point of contract for Tax Office, healthcare institutions and others
  • Provide support as 2nd line for Switzerland and Austria
  • Extraction of variable input data and population of upload templates
  • Review and resolve pay related queries from employees within ServiceNow
  • Work collaboratively with Human Resources, Finance and other internal units to ensure payroll is accurate and on time
  • Continuing partnering with payroll vendors to ensure the delivery of best-in-class service
  • Champion the culture of continuous improvement by optimizing, standardizing and implementation automation into processes in collaboration with EMEA Payroll team members
  • Possess excellent time management skills with the ability to deliver under pressurized deadlines
  • Becoming the Subject Matter Expert in specific payroll processes
  • Liaise with company and external auditors to ensure total compliance with internal and external requirements
  • Participate in GBS and Global Payroll projects by driving improvement initiatives, leading small projects or project steps within a broader project
  • Supports team members by setting an example, coaching and providing feedback and guidance
  • Execute payroll accounting activities (journals preparation and posting, month end closure, reconciliation)
  • Processing of pension payments, review cost, and reconciliation of payments
  • Update documentation with any process changes
  • Other ad-hoc responsibilities
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Business Support Partner EMEA

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Coordinating internal documents flow required for HCP (Health Care Professionals) interactions according to compliance requirements (IRF requests management including HCP contract management/invitations letters. etc)
  • Lead organization and logistic arrangements for International events and European trainings & meetings (booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed and coordinating on-site events and contracts)
  • Coordinating the participation of HCPs/Key Opinion Leaders from around the world in marketing and educational regional events
  • Partner with commercial colleagues, meetings/trainings organizers and/or external agencies to understand the required actions for specific events
  • Organizing, coordinating, and participating at internal and external meetings and events
  • May collaborate with other Business Support team members on internal meetings and events if needed
  • PO and invoice handling – payment and invoice status follow up
  • Support to spend and budget tracking
  • Perform general administrative & marketing activities: business-related files and Database maintenance, order/maintain supplies, demos & brochures request, shipping and storage control, digital materials, etc
  • May assist annual Marketing Plan by providing data & previous year information
  • Internal & External Audit support
  • Reference contact person for EMEA Marketing & Medical education teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • As part of a team, provides support and collaborate with Business Support members when needed
  • Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Subject Matter Expert (T&E)

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • General:
  • - Monitor of T&E Expense Report audit exceptions– review and research as needed to determine the appropriate course of action required
  • - Communicate directly with employees in regard to T&E policy, exceptions and other related notifications, ad hoc reporting
  • - Support transition and is responsible for knowledge transfer and knowledge retention within T&E scope, UAT’s
  • - Provide timely assistance and customer-oriented support for incoming queries and issues related to T&E processes and systems
  • - Partner with and supports requestors, stakeholders and suppliers to solve more complex issues related to the T&E process
  • - Participate and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs
  • - Support the measurement and delivery of service levels and T&E KPIs
  • - Support continuous improvement of services in quality and effectiveness in close collaboration with stakeholders, ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
  • - Support to prepare and report on T&E Service Delivery metrics, transparency report
  • - Communicate directly with employees in regard to T&E exceptions and other related notifications, deliver training sessions to team members, communicate new information and changes identified related to T&E process to all team members
  • - Manage the maintenance and change of user profiles in T&E tools
  • - Handle Credit Card related matters: applications, inquiries, dunning process on overdue balances on Credit Cards
  • - Process travel requests, advance payment requests and expense reports in line with Expense Manuals and flags any incompliance in a timely manner
  • - Provide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of expense report
  • Controls: Ensures all activities are completed in compliance with BSC policies and procedures, ensure all desktop procedures are up to date
  • Quality: Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific
  • Audit: Contact point for external and internal audits to be performed on the accounting of the GBS served countries
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Disbursement Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • General Accounting: Being 3rd line accounts payable helpdesk incl vendor master helpdesk, Responsible for timely and accurate accruals, posting and processing of payments prepared by AP agents, account reconciliations, responsible for vendor aging and vendor reconciliation process
  • Controls: Ensures all activities are completed in compliance with BSC policies and procedures, ensure all desktop procedures are up to date
  • Treasury: Primairy point of contact with bank, responsible for accurate and up to date bank mandates and electronic bank access
  • Quality: Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific
  • Audit: Primairy contactpoint for external and internal audits to be performed on the accounting of the GBS served countries
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative (Maternity Cover)

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.02.2024
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request for the Polish market
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives from Poland
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Indirect Procurement Specialist

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.02.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
  • Initiation of spot buy procedure:
  • Analyzes mid value spot buys; requests high value spot buy execution from the responsible category manager
  • Searches for potential suppliers, either existing or new
  • Conducts RFx (negotiation, supplier selection) and determines PO terms and conditions
  • Completes Free text Requests/Orders
  • Closes/changes/modifies Purchase Orders:
  • Manages changed requisitions or closes POs if no longer needed
  • Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Follows up on Purchase Orders:
  • Based on local regulations, proactively follows-up on POs to get supplier confirmations
  • Based on overdue PO reports, follows-up with supplier to determine cause for delay and enforce fast delivery
  • Timely review and execution of requisitions and purchase orders
  • Manage open purchase orders and timely receipt and invoicing of goods and services
  • Partner with suppliers and stakeholders to purchase goods and services at an optimal price concurrent with maintaining Boston Scientific Quality standards
  • Partner with Receiving, Accounts Payable and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • Analyze frequent spend and develop recommendations for improvement in cost and process
  • Responsible for achieving annual cost savings and value contribution targets
  • Negotiate favorable payment terms with suppliers
  • Other Ad hoc or recurring assignments as the needs of stakeholders evolve
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Strategic Account Manager HS&P

Łódź
Wygasła: 18.01.2024
full-time
umowa o pracę
home office work
team manager
Obowiązki:
  • Establishing professional relationships internally and within assigned key customers, developing and reinforcing relationships at the C-Suite level
  • Reviewing market analyses to determine customer needs, volume potential, price schedules, and discount rates, and developing sales strategies to accommodate the goals of the company
  • Proactively leading the Strategic account mapping and planning process that develops mutual performance objectives, financial targets, and critical milestones for a mid-term period
  • Co-ordinating involvement of Boston’s divisions and functions within the focus accounts in order to meet account performance objectives and customer expectations
  • Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Maintaining awareness of industry trends and their impact on country sales activities
  • Coordinating Account Teams in responding to tenders and negotiations, guaranteeing a pan-Boston Scientific strategy for our various commercial responses
  • Coordinating Account Teams in executing and delivering against commercial agreements with accounts of focus, guaranteeing profitable growth of Boston Scientific’s book of business
  • Selling our ADVANTICS™ portfolio of Services & Solutions, building robust long-term partnerships with accounts of focus
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Strategic Account Manager HS&P

Poznań
Wygasła: 18.01.2024
full-time
umowa o pracę
home office work
team manager
Obowiązki:
  • Establishing professional relationships internally and within assigned key customers, developing and reinforcing relationships at the C-Suite level
  • Reviewing market analyses to determine customer needs, volume potential, price schedules, and discount rates, and developing sales strategies to accommodate the goals of the company
  • Proactively leading the Strategic account mapping and planning process that develops mutual performance objectives, financial targets, and critical milestones for a mid-term period
  • Co-ordinating involvement of Boston’s divisions and functions within the focus accounts in order to meet account performance objectives and customer expectations
  • Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Maintaining awareness of industry trends and their impact on country sales activities
  • Coordinating Account Teams in responding to tenders and negotiations, guaranteeing a pan-Boston Scientific strategy for our various commercial responses
  • Coordinating Account Teams in executing and delivering against commercial agreements with accounts of focus, guaranteeing profitable growth of Boston Scientific’s book of business
  • Selling our ADVANTICS™ portfolio of Services & Solutions, building robust long-term partnerships with accounts of focus
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Strategic Account Manager HS&P

Warszawa
Wygasła: 18.01.2024
full-time
umowa o pracę
home office work
team manager
Obowiązki:
  • Establishing professional relationships internally and within assigned key customers, developing and reinforcing relationships at the C-Suite level
  • Reviewing market analyses to determine customer needs, volume potential, price schedules, and discount rates, and developing sales strategies to accommodate the goals of the company
  • Proactively leading the Strategic account mapping and planning process that develops mutual performance objectives, financial targets, and critical milestones for a mid-term period
  • Co-ordinating involvement of Boston’s divisions and functions within the focus accounts in order to meet account performance objectives and customer expectations
  • Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Maintaining awareness of industry trends and their impact on country sales activities
  • Coordinating Account Teams in responding to tenders and negotiations, guaranteeing a pan-Boston Scientific strategy for our various commercial responses
  • Coordinating Account Teams in executing and delivering against commercial agreements with accounts of focus, guaranteeing profitable growth of Boston Scientific’s book of business
  • Selling our ADVANTICS™ portfolio of Services & Solutions, building robust long-term partnerships with accounts of focus
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 13.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 13.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Buyer

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 15.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Initiation of spot buy procedure:
  • Analyzes mid value spot buys; requests high value spot buy execution from the responsible category manager
  • Searches for potential suppliers, either existing or new
  • Conducts RFx (negotiation, supplier selection) and determines PO terms and conditions
  • Completes Free text Requests/Orders
  • Closes/changes/modifies Purchase Orders:
  • Manages changed requisitions or closes POs if no longer needed
  • Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Follows up on Purchase Orders:
  • Based on local regulations, proactively follows-up on POs to get supplier confirmations
  • Based on overdue PO reports, follows-up with supplier to determine cause for delay and enforce fast delivery
  • Timely review and execution of requisitions and purchase orders
  • Manage open purchase orders and timely receipt and invoicing of goods and services
  • Partner with suppliers and stakeholders to purchase goods and services at an optimal price concurrent with maintaining Boston Scientific Quality standards
  • Partner with Receiving, Accounts Payable and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • Analyze frequent spend and develop recommendations for improvement in cost and process
  • Responsible for achieving annual cost savings and value contribution targets
  • Negotiate favorable payment terms with suppliers
  • Other Ad hoc or recurring assignments as the needs of stakeholders evolve
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Business Development Specialist Endobariatrics

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 15.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Management of the sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base, and driving the execution of regional and local sales strategies. Purpose of the Business Development Specialist position is to drive bariatric endoscopy business growth, broadening BSC’s market share, as well as securing product positioning and ensuring market penetration, focusing his/her commercial activity on both clinical and economic stakeholders
  • Maintains awareness of industry, competition, health care and economic trends and their impact on franchise short-term and long-term business plans adjusting plans as needed to reflect market conditions
  • Identifies new business opportunities and accounts by developing and leveraging relationships with academic and research institutions and Key Opinion Leaders; Develops and executes sales strategies and activities
  • Maintains the skills and knowledge to show and sell the economic benefits of growing numbers of patients treated to all applicable buying influences, get approval for running dedicated projects to grow treatment numbers and differentiate with this approach from competition. Develops and executes sales strategies and activities to grow number of patients treated with defined franchise products including cross sectional patient identification and patient referrals
  • Ensures increasing numbers of patient treatment and clinical success through the education and training of physicians and hospital staff including patient identification and referral, implant, follow-up and on-going patient monitoring procedures; Maintains contact with major accounts and key relationships seeking to leverage profitable business ventures; Attend and participate in customer, company and industry sponsored forums and courses
  • Works in close cooperation with the sales teams in developing and maintaining working relationships with the economic buyer in their region’s key accounts; Covering new contract designs and negotiations involving all products & solutions within the defined territory
  • Educates local sales teams to take over projects in identified accounts after successful project implementation and focus on developing next account
  • Collaborates with HEMA to remove barriers in accounts
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Sourcing Specialist II

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 15.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Support the Procurement Management process of Indirect goods and services in EMEA Region
  • Support company business for assigned areas in EMEA with initial focus on discretionary spend
  • Responsible for driving cost reductions to meet business targets
  • Support the end users with Procurement analysis and selection of suppliers
  • Maintain and support vendor contracts and databases
  • Support the facilitation of new contract development and reconstruct sub-optimal, existing contracts
  • Support the development of policies and procedures for the operation of procurement activities
  • Monitors the cost, schedule and performance aspects of major sub-contracts
  • Assures cost modelling and business cases
  • Provides guidance to business stakeholders to achieve goals in accordance with established policies
  • Run Sourcing events: RFQ, RFP, RFI and Auctions
  • Support Category Managers with Sourcing Projects, Investigation to implementation
  • Conduct benchmarking projects and analysis to determine best in class opportunities
  • Report accomplishments and communicate initiatives and other issues to leadership and within EMEA Business Team
  • Organize and participate in Supplier Business Reviews
  • Promote usage of Preferred Vendors
  • Ensure compliance with the Boston Scientific Quality System and Approved Vendor List
  • Negotiate favorable payment terms with suppliers
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supervisor, Customer Care

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 30.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Transfer different customer care activities from EMEA countries to Hub in Poland
  • Optimize Order management processes in SAP in combination with technology platforms Esker/EDI/SFDC . Support implementation S4Hana project
  • Team management. Lead and develop a team of 5-8 people to support EMEA customers and Sales teams. Set up individual targets and performance plans. Actively supports department initiatives by proactively assisting in the training and influencing the team
  • Initiate customer improvement actions based on different analysis from SFDC
  • Recommends process/procedural improvements. Provides monthly reports on activities
  • Close cooperation with Global Business support team to drive orders automation and effectiveness
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Payable Analyst with Hebrew

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 13.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support AP and T&E processes for the EMEA region
  • Diagnose and resolve incoming supplier queries with high-quality service standard
  • Liaise with internal departments to ensure proper handling of queries
  • Advise suppliers on appropriate action by following procedures
  • Make calls to suppliers for timely queries follow up
  • Maintain log of all helpdesk interactions to include issues and resolutions
  • Identify and escalate situations requiring urgent attention to the Supervisor
  • Assist in performing root cause analysis on repetitive errors
  • Make sure all tasks are performed as stated in the existing policies, procedures and country regulations
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Cloud Data Platform Administrator

Warszawa
Wygasła: 26.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Design: Work closely with enterprise architects, vendors, and tenants to design, deploy, and manage cloud data platforms tailored to Boston Scientific's needs (e.g., regulatory compliance, scalability, operational efficiency)
  • Operations: Respond to tenant work orders (e.g., provisioning new accounts, databases, security roles, etc.)
  • Troubleshoot: Identify and resolve platform issues promptly, crafting solutions that address the needs of a diverse and widespread tenant base. Address critical issues, participate in an on-call rotation, and ensure uninterrupted service for our global tenants
  • Automation and Scalability: Design and implement automation strategies to ensure efficient processes and scale, leveraging tools and best practices to handle the growth of our data infrastructure and the demands of our 140 global tenants
  • Consistency and Security: Guarantee consistent performance, security, and availability of data across our 140 global tenants, in alignment with international regulatory standards
  • Cost Management: Oversee platform costs while ensuring scalability and efficiency in a multi-tenant environment
  • Backup and Recovery: Design and implement automated data backup and recovery strategies on AWS & Snowflake
  • Remain updated on evolving global standards in the medical device sector, understanding its implications for multi-tenant cloud data storage and management
  • Provide training and resources to developers, engineers and our global tenants on platform best practices, focusing on ease of use and efficiencies
  • Continuously assess emerging tools and technologies to amplify the efficiency and robustness of our multi-tenant cloud infrastructure
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Field Clinical Specialist (CRM)

Bydgoszcz
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Field Clinical Representative provides expert clinical product and technical assistance and training to physicians, RM (EP/CRM) Lab staff, on the effective and safe use of the BSC equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment, catheters and implantable devices
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to support sales organization
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to support entire organization to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, cardiac rhythm management, technical knowledge of EP & CRM technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Field Clinical Specialist (CRM)

Gdańsk
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Field Clinical Representative provides expert clinical product and technical assistance and training to physicians, RM (EP/CRM) Lab staff, on the effective and safe use of the BSC equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment, catheters and implantable devices
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to support sales organization
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to support entire organization to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, cardiac rhythm management, technical knowledge of EP & CRM technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Field Clinical Specialist (CRM)

Szczecin
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Field Clinical Representative provides expert clinical product and technical assistance and training to physicians, RM (EP/CRM) Lab staff, on the effective and safe use of the BSC equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment, catheters and implantable devices
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to support sales organization
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to support entire organization to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, cardiac rhythm management, technical knowledge of EP & CRM technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Clinical Sales Representative (CSR)

Poznań
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Clinical Sales Representative provides expert technical product and clinical assistance and training to physicians, EP Lab staff, on the effective and safe use of the BSC capital equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Clinical Sales Representative (CSR)

Szczecin
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Clinical Sales Representative provides expert technical product and clinical assistance and training to physicians, EP Lab staff, on the effective and safe use of the BSC capital equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Junior Clinical Sales Representative (CSR)

Zielona Góra
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
  • Clinical Sales Representative provides expert technical product and clinical assistance and training to physicians, EP Lab staff, on the effective and safe use of the BSC capital equipment during case procedures within assigned geography, and in a manner that leads to meeting and exceeding business goals
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Disbursement Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • General Accounting: Being 3rd line accounts payable helpdesk incl vendor master helpdesk, Responsible for timely and accurate accruals, posting and processing of payments prepared by AP agents, account reconciliations, responsible for vendor aging and vendor reconciliation process
  • Controls: Ensures all activities are completed in compliance with BSC policies and procedures, ensure all desktop procedures are up to date
  • Treasury: Primairy point of contact with bank, responsible for accurate and up to date bank mandates and electronic bank access
  • Quality: Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific
  • Audit: Primairy contactpoint for external and internal audits to be performed on the accounting of the GBS served countries
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Management Specialist

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for the accurate and timely creation, change and maintenance of customer master data, material master data, customer & seller hierarchy in SAP and other systems for assigned countries in EMEA like DACH, BeNelux, Greece, Nordics
  • Create and maintain electronic catalogs
  • Investigate reasons for potential data issues and support identifying routes to solution
  • Perform continuous process reviews & analytics and identify & propose continuous improvement opportunities to grow Master Data quality, efficiency and/or effectiveness
  • Support local and/or EMEA master data related projects
  • Support new business integrations as well as the introduction of new products from the perspective of data integration and consistency
  • Provide required support for audits (e.g. SOX)
  • As part of the EMEA MDM Core team contribute to smooth team work to support master data related activities across EMEA
  • Work closely with Customer Care teams of assigned countries as well as other disciplines like Supply Chain, Finance, Marketing & Sales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Subject Matter Expert

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • The primary responsibility of the Subject Matter Expert (SME) is to act as a Value Improvement (VI) team lead and change agent who is focused on the execution of VI initiatives to ensure efficient and high-quality processes, to support the profitable and sustainable growth of Boston Scientific. Secondary responsibilities are partnering with program/project managers to provide lean-in project support, which may include: automation & digitization, mergers, acquisitions and integrations, reporting & analysis. This dedicated SME role has a staff function purpose, supporting the Ops. function, with a direct reporting line to the Service Line manager
  • Identifies opportunities for business process improvements and establishes effective and efficient processes using Lean methods
  • Execute a/o lead VI ideas and projects aimed at structurally improving the performance of own Service Line and that contribute to the overall VI savings objectives and targets
  • Works closely with operational teams to assure timely solutions are delivered according to the specifications and implementation requirements of the Service Line
  • Frequently have 1:1 coaching/mentoring sessions with less experienced staff
  • Participate in the ‘Community Of Practice’ series
  • Provide quarterly virtual training “VI Awareness” to new joiners
  • Facilitate and support in the weekly VI Corners and Funnel reviews
  • Facilitate and support VI Workshops and brainstorm sessions
  • Proposing and presenting VI Showcases and Awards & Recognitions
  • Appropriately communicates status updates, escalates issues, and manages timelines and action items
  • Fosters business partnering by collaborating with VI Champion, VI Functional owners and other stakeholders
  • Provide Service Line process/content knowledge as input in projects and support with the execution projects, as stretch assignment
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Ogłoszenie Archiwalne

Accounts Payable Intern with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
  • Point of contact for internal & external customer queries and issues
  • Works on defined issues where analysis requires review of relevant factors
  • Helpdesk for P2P related questions across Purchasing, Accounts
  • Payable, Vendor Master
  • Resolve phone and email queries / issues timely while maintaining high customer satisfaction
  • Able to meet customer expectations within SLA
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Accountant ATR

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters (SOX, CA&C)
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardisation
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality
  • Management System
  • Oversee Intercompany activities for the entities in your scope, including cross charge and netting preparation,
  • Support month-end close activities
  • Resolve month-end discrepancies and connect with counterparts to maintain clean balances
  • Process monthly journal entries related to intercompany activities
  • Liaise with internal/external auditors and partner with local finance
  • Optimize current financial accounting process in coordination with stakeholders
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Management Improvement lead EMEA

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Team management. Lead and develop a team of ~5 MDM Specialists and drive high performing teamwork Set up individual targets, performance plans and trainings
  • Implement harmonized, efficient & effective MDM processes across the EMEA countries for Customer Master Data and Seller hierarchy
  • Propose and develop Customer MDM & Seller hierarchy KPI’s & reporting and drive EMEA MDM Performance management
  • Develop, propose and implement an EMEA MDM improvement roadmap in close cooperation with MDM specialists and Master Data and Business Solution team supporting the automation journey within Customer Care
  • Project manage MDM improvement projects and support projects from MDM perspective
  • iaise with Master Data & Business Solutions Team, Sales, FP&A, Global Business Services to optimize MDM
  • Investigate, analyze, synthesize and communicate reasons for potential data issues and develop routes to solution
  • Coordinate MDM activities and UAT for (New) Business Integration
  • Provide required support for audits (e.g. SOX)s part of the EMEA MDM Core team contribute to smooth team work to support master d
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Intern

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa zlecenie
hybrid work
trainee
Obowiązki:
  • Supporting team members in different tasks related to the customer care
  • Performing transactions in SAP
  • Sending out invoices
  • Distributing cases in Esker and Service Cloud
  • Returns management
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with Czech

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Accountant

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters (SOX, CA&C)
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardisation
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality Management System
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Payable Analyst with German (maternity cover)

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support AP and T&E processes for the EMEA region
  • Diagnose and resolve incoming supplier queries with high-quality service standard
  • Liaise with internal departments to ensure proper handling of queries
  • Advise suppliers on appropriate action by following procedures
  • Make calls to suppliers for timely queries follow up
  • Maintain log of all helpdesk interactions to include issues and resolutions
  • Identify and escalate situations requiring urgent attention to the Supervisor
  • Assist in performing root cause analysis on repetitive errors
  • Make sure all tasks are performed as stated in the existing policies, procedures and country regulations
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with English

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request for the Polish market
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives from Poland
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Field Clinical Specialist (Rhythm Managment)

Poznań
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment, catheters and implantable devices
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to support sales organization
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to support entire organization to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, cardiac rhythm management, technical knowledge of EP & CRM technology, advancements, and business landscape
  • This role will require significant travel
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Clinical Sales Representative SH

Poznań
Wygasła: 17.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Education/Training Role: educate and train physicians, hospital personnel and hospital staff on technical matters relating to the company SH products by conducting and/or coordinating one-on-one training sessions, in-service education programs, and seminars and/or outside symposiums. Provide training and resources for hospital staff to enable them to conduct training for their personnel
  • Clinical Specialist: support in TAVI / SH procedures (sterile field), playing a key role in the device preparation, as well as providing technical support and device and system troubleshooting as needed
  • Device Management: monitor inventory levels, initiate logistics, i.e. shipments and movement tracking of products. Monitor the levels and expiration dates of products in the field. Coordinate communication between internal and external customers to facilitate the material management
  • Selling Role: collaborate with the Territory Manager on business strategy and tactics at the customer level. Demonstrates a deep understanding of the competitions strengths and weaknesses
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Accountant

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 14.06.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for VAT reporting and driving necessary VAT changes to assure entity's tax compliance
  • Prepare year-end financial statements
  • Support the monthly close process, manage accrual preparation, account reconciliations and variance analysis while ensuring accuracy and adherence to US GAAP
  • Support for statutory and annual corporate audits
  • Responsible for WHT matters and reporting
  • Monitoring fixed assets register and depreciation
  • Reporting to GUS, NBP and INTRASTAT
  • Assist with implementation of procedures resulting from new corporate and local accounting guidance
  • Assist with process improvements and procedural documentation for SOX compliance
  • Assist with special projects and take on additional accounting responsibilities as they arise
  • Collaborating with SSC and working jointly on process improvements
  • Working on implementing e-invoicing module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 14.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Accountant

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 14.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters (SOX, CA&C)
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardisation
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality
  • Management System
  • Oversee Intercompany activities for the entities in your scope, including cross charge and netting preparation,
  • Support month-end close activities
  • Resolve month-end discrepancies and connect with counterparts to maintain clean balances
  • Process monthly journal entries related to intercompany activities
  • Liaise with internal/external auditors and partner with local finance
  • Optimize current financial accounting process in coordination with stakeholders
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Representative (with English)

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 07.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Management Specialist with Italian

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 28.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for the accurate and timely creation, change and maintenance of customer master data, material master data, customer & seller hierarchy in SAP and other systems for assigned countries in EMEA like DACH, Benelux, Greece, Nordics
  • Create and maintain electronic catalogues
  • Investigate reasons for potential data issues and support identifying routes to solution
  • Perform continuous process reviews & analytics and identify & propose continuous improvement opportunities to grow Master Data quality, efficiency and/or effectiveness
  • Support local and/or EMEA master data related projects
  • Support new business integrations as well as the introduction of new products from the perspective of data integration and consistency
  • Provide required support for audits (e.g. SOX)
  • As part of the EMEA MDM Core team contribute to smooth team work to support master data related activities across EMEA
  • Work closely with Customer Care teams of assigned countries as well as other disciplines like Supply Chain, Finance, Marketing & Sales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Management Specialist with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 28.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for the accurate and timely creation, change and maintenance of customer master data, material master data, customer & seller hierarchy in SAP and other systems for assigned countries in EMEA like DACH, BeNelux, Greece, Nordics
  • Create and maintain electronic catalogs
  • Investigate reasons for potential data issues and support identifying routes to solution
  • Perform continuous process reviews & analytics and identify & propose continuous improvement opportunities to grow Master Data quality, efficiency and/or effectiveness
  • Support local and/or EMEA master data related projects
  • Support new business integrations as well as the introduction of new products from the perspective of data integration and consistency
  • Provide required support for audits (e.g. SOX)
  • As part of the EMEA MDM Core team contribute to smooth team work to support master data related activities across EMEA
  • Work closely with Customer Care teams of assigned countries as well as other disciplines like Supply Chain, Finance, Marketing & Sales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supervisor, Customer Care

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 28.05.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Optimize Order management processes in SAP in combination with technology platforms Esker/EDI/SFDC in close cooperation with Product Owners. Support implementation S4Hana project
  • Team management. Lead and develop a team of 6 people to support country business – customers and Sales teams. Set up individual targets and performance plans. Actively supports department initiatives by proactively assisting in the training and influencing the team
  • Initiate customer improvement actions based on different analysis from SFDC
  • Recommends process/procedural improvements. Provides monthly reports on activities
  • Close cooperation with Global Business support team to drive orders automation and effectiveness
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System
  • Our requirements:
  • Minimum 3 years of experience as Team Leader or Supervisor
  • Thorough understanding of Customer Care related business processes ( Order-to-Cash)
  • Strong working knowledge of SAP and technologies like EDI/Esker/SFDC is a plus
  • Knowledge & experience in driving automation in order management
  • Advanced use of Microsoft Office (Excel, Word, PowerPoint)
  • Strong Analytical skills and structured thinking
  • Experience with designing & implementing policies, procedures, and work instructions
  • Strong communication and change management skills
  • Fluent English
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 27.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Czech

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 27.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP related to order booking, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Commercial Excellence Lead - Eastern Cluster

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 13.05.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Deal Strategy & Design
  • • Build targeted commercial policies by franchise/by type of customers (GPOs, Regional, Local /T1, T2, T3) by providing principles & guidelines in close partnership with country and cluster management
  • • Partner with commercial organization to define optimal deal strategy for the key accounts across the cluster
  • • Create ad-hoc analysis and simulation tools to maximize growth and profitability from each deal
  • • Measure commercial policies effectiveness and advice on actionable improvements
  • • Closely monitor deal compliance to secure optimal execution
  • • Partner with Key Account Manager to enhance solution selling through deal design and analytical support
  • Pricing
  • • Translate franchise- and product-specific EMEA pricing strategies into actionable country policies and partner closely with the commercial & marketing organization to drive optimal execution
  • • Be the focal point for consolidating pricing intelligence information and activities at local level
  • • Lead local implementation of new pricing models/schemes
  • • Actively contribute to spreading pricing culture within cluster and country organizations
  • • Lead local Quarterly Pricing Reviews process (QPR)
  • • Collaborate with both EMEA and country teams to Price Book reviews
  • Market & Customer Insights
  • • Identify and size business opportunities at country, franchise and customer level
  • • Set up ad-hoc analyses and business cases for specific commercial initiatives
  • • Translate consolidated customer information into meaningful customer insights and partner with commercial & marketing organization to define ROI of customer initiatives
  • Customer Coverage
  • • Leverage territory mapping/design methodologies to optimize customer allocation to each sales force member, maximizing coverage and execution on opportunities in a balanced fashion
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Business Support Partner EMEA (Marketing Support)

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 11.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Coordinating internal documents flow required for HCP interactions according to compliance requirements (IRF requests management including HCP contract management/invitations letters. etc)
  • Lead organization and logistic arrangements for International events and European trainings & meetings (booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed and coordinating on-site events and contracts)
  • Partner with commercial colleagues, congress organizers and/or external agencies to understand the required actions for specific events
  • Organizing, coordinating and participating at internal and external meetings and events
  • May collaborate with other Business Support team members on internal meetings and events if needed
  • PO and invoice handling – payment and invoice status follow up
  • Support to spend and budget tracking
  • Perform general administrative & marketing activities: business-related files and Database maintenance, create routine documents (letters, reports, spreadsheets, presentations, etc.), order/maintain supplies, demos & brochures request, shipping and storage control, digital materials, etc
  • May assist annual Marketing Plan by providing data & previous year information
  • Internal & External Audit support
  • Reference contact person for EMEA Sales & Mkt teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • As part of a team, provides support and collaborate with Business Support members when needed
  • Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Central Business Support Partner with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 11.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Process Sales & Marketing Requests (IRFs) for Healthcare Professionals’ interactions, events, and activities. Keep close relation and communication with key stakeholders to provide the best possible service
  • Responsible for PO (Purchasse Order) and invoice handling
  • Internal knowledge database maintenance
  • Reference contact person for selected countries' sales & Mkt teams and local PCO (Country MedTech Orgs, Preferred Vendors and conference organizers). Involve obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • Manages various tasks at the same time to make sure agreed leadtimes and KPIs are met
  • Takes care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
  • Possess and develop compliance standard operating procedures to meet and comply with quality requirements, regulatory and compliance commitments
  • Provides support/guidance, training within the Team and collaborate with Business Support team members when needed
  • Develops documents and administrative procedures when needed
  • Proposes and implements process enhancements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 30.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 06.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with Italian

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 06.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Central Business Support Partner with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 26.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Process Sales & Marketing Requests (IRFs) for Healthcare Professionals’ interactions, events, and activities. Keep close relation and communication with key stakeholders to provide the best possible service
  • Responsible for PO (Purchasse Order) and invoice handling
  • Internal knowledge database maintenance
  • Reference contact person for selected countries' sales & Mkt teams and local PCO (Country MedTech Orgs, Preferred Vendors and conference organizers). Involve obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • Manages various tasks at the same time to make sure agreed leadtimes and KPIs are met
  • Takes care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
  • Possess and develop compliance standard operating procedures to meet and comply with quality requirements, regulatory and compliance commitments
  • Provides support/guidance, training within the Team and collaborate with Business Support team members when needed
  • Develops documents and administrative procedures when needed
  • Proposes and implements process enhancements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supervisor, Customer Care

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 24.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Optimize Order management processes in SAP in combination with technology platforms Esker/EDI/SFDC in close cooperation with Product Owners. Support implementation S4Hana project
  • Team management. Lead and develop a team of 6 people to support country business – customers and Sales teams. Set up individual targets and performance plans. Actively supports department initiatives by proactively assisting in the training and influencing the team
  • Initiate customer improvement actions based on different analysis from SFDC
  • Recommends process/procedural improvements. Provides monthly reports on activities
  • Close cooperation with Global Business support team to drive orders automation and effectiveness
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System
  • Our requirements:
  • Minimum 3 years of experience as Team Leader or Supervisor
  • Thorough understanding of Customer Care related business processes ( Order-to-Cash)
  • Strong working knowledge of SAP and technologies like EDI/Esker/SFDC is a plus
  • Knowledge & experience in driving automation in order management
  • Advanced use of Microsoft Office (Excel, Word, PowerPoint)
  • Strong Analytical skills and structured thinking
  • Experience with designing & implementing policies, procedures, and work instructions
  • Strong communication and change management skills
  • Fluent English
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Chief Accountant

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 23.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Ensure accurate and timely financial reporting under group US GAAP standards and local statutory requirements,
  • Serve as a key contributor in monthly and quarterly close processes
  • Responsible for local statutory financial statements preparation
  • Manage and coordinate internal and external audits
  • Responsible for CIT calculation and filing
  • Manage VAT reporting and driving necessary VAT changes to assure entity's tax compliance
  • Conduct balance sheet reviews, ensuring completeness and accuracy of data
  • Supervising all matters related to Transfer Pricing and WHT
  • Coordinating MDR process, including reporting of tax schemes
  • Reporting to GUS, NBP and INTRASTAT
  • Coordinating customer rebate process
  • Responsible for Credit & Collections related activities and cooperation with external law firms
  • Responsible for implementation of procedures resulting from new corporate and local accounting guidance
  • Develop continuous process improvement initiatives
  • Assist with special projects and take on additional accounting responsibilities as they arise
  • Collaborating with SSC and working jointly on process improvements
  • Working on implementing e-invoicing module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

EMEA Payroll Analyst with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 23.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Lead and provide support in the processing of scheduled payroll for Spain and Portugal and other EMEA countries using EMEA wide payroll processes/procedures;
  • Extraction of variable input data and population of upload templates;
  • Review and resolve pay related queries from employees within agreed deadlines;
  • Work collaboratively with Human Resources, Finance and other internal units to ensure payroll is accurate/timely and continued improvement around automation is constant;
  • Continuing partnering with payroll vendors to ensure the delivery of best-in-class service;
  • Champion and improve the EMEA Model vison for payroll processes across all jurisdictions;
  • Possess excellent time management skills with the ability to deliver under pressurized deadlines;
  • Becoming the Subject Matter Expert in specific payroll processes;
  • Liaise with company and external auditors to ensure total compliance with company/external requirements;
  • Participate in GBS and Global Payroll projects;
  • Ensure external reporting is kept up to date Seguridad Social, Agencia Tributaria etc.;
  • Produce statutory and year-end returns accurately and on time;
  • Other ad-hoc responsibilities
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Manager Endoscopy

Lublin
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager
  • Develop further as professional sales rep by acquiring working knowledge and selling techniques
  • Manage existing and acquire new customers in the assigned territory under general supervision of the Manager
  • With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals
  • Provide ongoing technical training and support to customers directly
  • Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff
  • Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services
  • Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools
  • To represent Boston Scientific values and integrity
  • Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Account Manager Endoscopy

Podlaskie
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager
  • Develop further as professional sales rep by acquiring working knowledge and selling techniques
  • Manage existing and acquire new customers in the assigned territory under general supervision of the Manager
  • With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals
  • Provide ongoing technical training and support to customers directly
  • Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff
  • Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services
  • Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools
  • To represent Boston Scientific values and integrity
  • Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Field Clinical Specialist CRM

Białystok
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Field Clinical Specialist CRM

Lublin
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Field Clinical Specialist CRM

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Attends cases in labs of hospital accounts for case support and development efforts of BSC technologies and its components
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for BSC capital equipment and catheters
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within the hospital and to identify key decision-makers in order to facilitate future sales
  • Promote company products through education of current & potential customers and implant within a defined region by providing clinical education, sales strategy and support for complex issues in order to achieve projected sales goals and increase sales revenues within assigned a defined region and products
  • Meets with existing and potential clients (e.g. physicians, physician office groups at hospitals, hospital management, purchasing department) by travelling to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products and services can help them to achieve their goals
  • Plan and develop the market for our existing and new products according to divisional goals to achieve monthly, quarterly and yearly sales targets
  • Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions
  • Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape
  • This role will require significant travel
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Clinical Sales Representative New Cardio

Wrocław
Wygasła: 16.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Education/Training Role: educate and train physicians, hospital personnel and hospital staff on technical matters relating to the company SH products by conducting and/or coordinating one-on-one training sessions, in-service education programs, and seminars and/or outside symposiums. Provide training and resources for hospital staff to enable them to conduct training for their personnel
  • Clinical Specialist: playing a key role in the device preparation, as well as providing technical support and device and system troubleshooting as needed
  • Device Management: monitor inventory levels, initiate logistics, i.e. shipments and movement tracking of products. Monitor the levels and expiration dates of products in the field. Coordinate communication between internal and external customers to facilitate the material management
  • Selling Role: collaborate with the Territory Manager on business strategy and tactics at the customer level. Demonstrates a deep understanding of the competitions strengths and weaknesses . Provides input to New Therapy business forecasting on accounts,
  • Working with the New Cardiology Account Manager to identify areas where the New Therapy can be leveraged to drive core business growth
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Accountant II

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 24.02.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters (SOX, CA&C)
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardisation
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality Management System
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Accountant

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 26.01.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Responsible for VAT reporting and driving necessary VAT changes to assure entity's tax compliance
  • Prepare year-end financial statements
  • Support the monthly close process, manage accrual preparation, account reconciliations and variance analysis while ensuring accuracy and adherence to US GAAP
  • Support for statutory and annual corporate audits
  • Responsible for WHT matters and reporting
  • Monitoring fixed assets register and depreciation
  • Reporting to GUS, NBP and INTRASTAT
  • Assist with implementation of procedures resulting from new corporate and local accounting guidance
  • Assist with process improvements and procedural documentation for SOX compliance
  • Assist with special projects and take on additional accounting responsibilities as they arise
  • Collaborating with SSC and working jointly on process improvements
  • Working on implementing e-invoicing module
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supervisor, Customer Care

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 13.01.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Objective of this role is to support the Customer Services Manager to maintain the goals and develop the Polish team of Customer Care Specialists. Improve Order management processes harmonization, automation, and standardization. Deliver excellent support to Polish customers and Sales teams
  • Optimize Order management processes in SAP in combination with technology platforms Esker/EDI/SFDC in close cooperation with Product Owners. Support implementation S4Hana project
  • Team management. Lead and develop a team of 6 people to support country business – customers and Sales teams. Set up individual targets and performance plans. Actively supports department initiatives by proactively assisting in the training and influencing the team
  • Initiate customer improvement actions based on different analysis from SFDC
  • Recommends process/procedural improvements. Provides monthly reports on activities
  • Close cooperation with Global Business support team to drive orders automation and effectiveness
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

EMEA Payroll Analyst withTurkey

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 03.01.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Lead and provide support in the processing of scheduled payroll across multiple Middle East countries using EMEA wide payroll processes/procedures
  • Extraction of variable input data and population of upload templates
  • Review and resolve pay related queries from employees within agreed deadlines
  • Work collaboratively with Human Resources, Finance and other internal units to ensure payroll is accurate/timely and continued improvement around automation is constant
  • Continuing partnering with payroll vendors to ensure the delivery of best-in-class service
  • Champion and improve the EMEA Model vison for payroll processes across all jurisdictions
  • Possess excellent time management skills with the ability to deliver under pressurized deadlines
  • Becoming the Subject Matter Expert in specific payroll processes
  • Liaise with company and external auditors to ensure total compliance with company/external requirements
  • Participate in GBS and Global Payroll projects
  • Other ad-hoc responsibilities
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Representative with English or German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 14.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Specialist with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 16.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Clinical Payments Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 30.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Prepare payment requests using the appropriate system(s)
  • Ensure payments are recorded in the appropriate system(s) so that all reporting requirements and regulations are met
  • Work with confidential company data and collaborate with a variety of internal stakeholders and external customers
  • Research issues independently related to payments and/or systems and propose solution(s) to manager and/or functional representative and follow through to closure
  • Partner with global, external stakeholders such as Health Care Providers (HCPs), Clinical Research Organizations (CROs), or Institutional Review Boards/Ethics Committees (IRBs / ECs), as applicable, to investigate and resolve a variety of complex issues
  • Collaborate with global, cross-functional internal stakeholders such as Clinical, IT to resolve multiple issues which can be complex in nature
  • Identify process improvement opportunities and partner with management and other stakeholders to implement
  • Perform User Acceptance Testing (UAT) as the Subject Matter Expert (SME), when applicable
  • Perform audits of payments and process, when applicable
  • Other duties / ad hoc requests as assigned
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Specialist with Czech

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 20.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP related to order booking, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Accountant I

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 19.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters (SOX, CA&C)
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardisation
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality Management System
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

PO Buyer with French/Hebrew/Italian or German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 14.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Review purchase requisitions:
  • - Review purchase requisitions to ensure compliance
  • - Explains and directs users when corrections need to be made
  • - Provides customer service as required to answer customers' questions
  • Closes/changes/modifies Purchase Orders:
  • - Manages changed requisitions or closes POs if no longer needed
  • - Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Follows up on Purchase Orders:
  • - Based on local regulations, proactively follows-up on POs to get supplier confirmations
  • - Based on overdue PO reports, follows-up with supplier to determine cause for delay and enforce fast delivery
  • - Timely review and execution of requisitions and purchase orders
  • - Manage open purchase orders and timely receipt and invoicing of goods and services
  • - Partner with Receiving, Accounts Payable and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • - Negotiate favourable payment terms with suppliers
  • - Other Ad hoc or recurring assignments as the needs of stakeholders evolve
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Care Representative with English

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 22.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Accountant II

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 08.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Execute month/quarter/year-end Close processes to ensure timely and accurate Close and financial reports preparation
  • Oversee Intercompany activities for the entities in your scope, including cross charge and netting preparation,
  • Oversee financial and accounting process and work closely together with finance teams and GBS teams, with a high focus on controlling balance sheet reconciliations and journal entries
  • Support month-end close activities
  • Resolve month-end discrepancies and connect with counterparts to maintain clean balances
  • Process monthly journal entries related to intercompany activities
  • Prepare balance sheet account reconciliations on a quarterly basis
  • Liaise with internal/external auditors and partner with local finance
  • Optimize current financial accounting process in coordination with stakeholders
  • Comply with KPI’s and OPIs as defined by GBS
  • Drive compliance in all finance-related matters and ensure compliance with Corporate, Intercompany and local policies, statutory requirements and GAAP principles
  • Support internal and external audits and audit-related accounting matters
  • Apply LEAN methodologies to ensure efficiency and effectiveness of financial processes
  • Participate in implementing quality requirements in all aspects of the financial process
  • Identify and implement process improvement and standardization
  • Ensure all activities comply with legal demands, ethical standards and the Internal Quality Management System
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Business Support Administrator with French

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 04.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Process Sales & Marketing Requests (IRFs) for Healthcare Professionals’ interactions, events, and activities. Keep close relation and communication with key stakeholders to provide the best possible service
  • Responsible for PO (Purchase Order) and invoice handling
  • Performs various administrative activities as assigned and required like: travel-and expenses co-ordination, scheduling, coordinating meetings/appointments, updating business-related files, routine documents creation, coordinating logistics of the marketing materials
  • Internal knowledge database maintenance
  • Reference contact person for selected countries' sales & Mkt teams and local PCO (Country MedTech Orgs, Preferred Vendors and conference organizers). Involve obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • Support to New Service Requests, collaborate on EMEA/Central or country related projects/assignments of broader scope
  • Manages various tasks at the same time to make sure agreed lead times and KPIs are met
  • Takes care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
  • Possess and develop compliance standard operating procedures to meet and comply quality requirements, regulatory and compliance commitments
  • Provides support/guidance, training within the Team and collaborate with Business Support team members when needed
  • Develops documents and administrative procedures when needed
  • Proposes and implements process enhancements
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Account Payable Analyst with Hebrew

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 01.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support AP and T&E processes for the EMEA region
  • Diagnose and resolve incoming supplier queries with high-quality service standard
  • Liaise with internal departments to ensure proper handling of queries
  • Advise suppliers on appropriate action by following procedures
  • Make calls to suppliers for timely queries follow up
  • Maintain log of all helpdesk interactions to include issues and resolutions
  • Identify and escalate situations requiring urgent attention to the Supervisor
  • Assist in performing root cause analysis on repetitive errors
  • Make sure all tasks are performed as stated in the existing policies, procedures and country regulations
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Ogłoszenie Archiwalne

Customer Service Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 31.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management according to specific country requirements, including electronic order management configuration and customers
  • Monitor Electronic Order Management Inbox for manual Intervention Inbox for Europe
  • Analyzing electronic order management manual interventions, country, and EMEA trends that impact both the customer and order processing time
  • Support Electronic order management master data uploads
  • Ensure timely resolution ensuring current policies and practices are followed and keeping accurate documentation
  • Identify, communicate, and manage moderate levels of technical risk
  • Handle service complaints from local customers care support
  • Communication and collaboration with local customer care teams for resolution of manual intervention errors that require contact with the customer
  • Communicate and present project/project status to senior management and key project stakeholders as appropriate
  • Develop and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System, and the appropriate regulations for the area they support
  • Work with colleagues in the EOM CoE Team to share best practices and standardize communications to those outside the department
  • Challenges non-standard processes when necessary
  • Analyze and interpret business data to identify optimum improvement opportunities, suggest unique solutions and champion implementation
  • Establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System and the appropriate regulations for the area they support
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EMEA Payroll Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 30.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Lead and provide support in the processing of scheduled payroll across multiple EMEA countries using EMEA wide payroll processes/procedures
  • Extraction of variable input data and population of upload templates
  • Review and resolve pay related queries from employees within agreed deadlines
  • Work collaboratively with Human Resources, Finance and other internal units to ensure payroll is accurate/timely and continued improvement around automation is constant
  • Continuing partnering with payroll vendors to ensure the delivery of best-in-class service
  • Champion and improve the EMEA Model vison for payroll processes across all jurisdictions
  • Possess excellent time management skills with the ability to deliver under pressurized deadlines
  • Becoming the Subject Matter Expert in specific payroll processes
  • Liaise with company and external auditors to ensure total compliance with company/external requirements
  • Participate in GBS and Global Payroll projects
  • Other ad-hoc responsibilities
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Ogłoszenie Archiwalne

Accounts Payable Analyst

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 31.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support AP and T&E processes for the EMEA region
  • Auditing reports, providing trainings
  • Diagnose and resolve incoming supplier queries with high-quality service standard
  • Liaise with internal departments to ensure proper handling of queries
  • Advise suppliers on appropriate action by following procedures
  • Make calls to suppliers for timely queries follow up
  • Maintain log of all helpdesk interactions to include issues and resolutions
  • Identify and escalate situations requiring urgent attention to the Supervisor
  • Assist in performing root cause analysis on repetitive errors
  • Make sure all tasks are performed as stated in the existing policies, procedures and country regulations
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Ogłoszenie Archiwalne
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PO Buyer with English

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 24.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • eview purchase requisitions:
  • Review purchase requisitions to ensure compliance
  • Explains and directs users when corrections need to be made
  • Provides customer service as required to answer customers' questions
  • Closes/changes/modifies Purchase Orders:
  • Manages changed requisitions or closes POs if no longer needed
  • Manages PO changes: Upon supplier/user request to amend POs, follows up with user/supplier to determine feasibility; changes/modifies POs if needed. If no resolution can be achieved escalates to team lead and other responsible persons using standard procedures
  • Follows up on Purchase Orders:
  • Based on local regulations, proactively follows-up on POs to get supplier confirmations
  • Based on overdue PO reports, follows-up with supplier to determine cause for delay and enforce fast delivery
  • Timely review and execution of requisitions and purchase orders
  • Manage open purchase orders and timely receipt and invoicing of goods and services
  • Partner with Receiving, Accounts Payable and others as necessary to resolve goods receipts, invoice errors, or other related issues
  • Negotiate favourable payment terms with suppliers
  • Other Ad hoc or recurring assignments as the needs of stakeholders evolve
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Ogłoszenie Archiwalne

Customer Care Representative with Spanish

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 24.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Disbursement Analyst Job

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 21.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Verifies manual and batch payments in accordance with BSC processes, policies and timelines. Knows, understand and follows BSC policies and Disbursement procedures
  • Point of contact for internal & external payments related queries and issues
  • Resolve email queries / issues timely while maintaining high customer satisfaction
  • Able to support business partners with complex issues
  • Solves problems for customers (internal and external)
  • Is able to root cause problems to identify solutions and explain to the customer what are the options available
  • Participate in projects or actions to improve the overall performance quality of the P2P process
  • Creating and maintaining up to date documentation of the processes
  • Reporting metrics related to automated and manual payments
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Ogłoszenie Archiwalne

Procurement Operations Manager Job

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 21.08.2022
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Managing a team of Buyers in Source To Pay service delivery; collaborating in creating the highest efficiency in purchasing processes with the highest level of quality and supporting each individual ambitions and development
  • Strong focus on internal controls within every process and ensuring team is trained and executing with the same framework
  • Drives continuous improvement and process standardization across the region and globe
  • Works to deliver upon key performance metrics and service levels agreed with business partners
  • In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures
  • Points person for escalation between end users and the global center team related to supplier enablement activities, including order collaboration, PO confirmation and invoice automation (electronic invoicing, PO flipping, etc.)
  • Strong Collaboration with Sourcing
  • Ariba PtP support, including requirements development and implementation: supports the development of training requirements and train suppliers in the enablement process
  • Develops and manages KPIs as well as report on progress to attaining supplier enablement goals: prepares reports and monthly analysis on purchasing card program
  • Ability to manage onboarding independently, meeting time constraints and prioritizing deliverables
  • Responsible for identifying cost savings alternatives and assisting in managing spending within budget
  • Participate in multi-divisional group initiatives and special projects
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Ogłoszenie Archiwalne

Customer Care Specialist with German

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 20.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Order management – Perform different transactions in SAP: order booking, price & availability, billing etc
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request
  • Returns management and upgrades of devices
  • Handle service complaints from customers and/or sales representatives
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales
  • Perform different analysis and maintenance of databases for customers
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
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Ogłoszenie Archiwalne

Business Support Assistant EMEA Job

aleja Jana Pawła II 22, Śródmieście, Warszawa
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
assistant
Obowiązki:
  • Organizing and coordinating international medical/scientific congresses and courses (booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed and coordinating on-site events and contracts)
  • Partner with commercial colleagues, congress organizers and/or external agencies to understand the required actions for specific events
  • Coordinating internal documents flow required for HCP interactions according to compliance requirements (IRF requests management including HCP contract management/invitations letters. etc)
  • Organizing, coordinating and participating in internal and external meetings and events
  • May collaborate with other Business Support team members on internal meetings and events if needed
  • PO and invoice handling
  • Support to spend and budget tracking
  • Perform general administrative & marketing activities: business-related files and Database maintenance, create routine documents (letters, reports, spreadsheets, presentations, etc.), order/maintain supplies, demos & brochures request, shipping and storage control, digital materials, etc
  • May assist annual Marketing Plan by providing data & previous year's information
  • Internal & External Audit support
  • Reference contact person for EMEA Sales & Mkt teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
  • As part of a team, provides support and collaborates with Business Support members when needed
  • Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
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