Ocena ogólna pracodawcy
BRAVOVENTURE POLAND sp. z o.o.
SZCZECIN, UL. 1 MAJA 39
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Użytkownik: Administrator
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Rekrutacje prowadzone przez firmę:
Wszystkie (7)
Aktualne ( 0 )
Archiwalne ( 7 )
Tech Talent Acquisition Specialist
Szczecin
Wygasła: 28.04.2022
full-time
umowa o pracę
full office work, home office work
specialist (Mid / Regular)
Obowiązki:
- Job Description
- lastminute.com is looking for a Tech Talent Acquisition Specialist for its People Team
- He/she will be responsible for the whole recruiting process, from the recruiting need collection to the hiring, with a special focus on Technology profiles
- Key Responsibilities
- Essential
- • 4-5 years of experience as a Talent Acquisition Specialist in a fast paced environment
- • Proactively headhunt software engineering talent from all over the Europe and take entire ownership of hiring for a key software engineering area, working closely with hiring managers and engineering teams to help them scale
- • Source, interview and close top engineering talent
- • Manage the relationship with hiring managers; advising, influencing and challenging when needed
- • Manage good candidate experience for everyone
- • Manage and be first point of reference in the onboarding process for all the newbies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Telesales Agent - German Speaking
Gdańsk
Wygasła: 15.01.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Job Description
- lastminute.com is looking for a Telesales Agent for German Market and manual booking activity
- Key Responsibilities
- • Attend customers both inbound and outbound with German
- • Sell holiday packages
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Claims Specialist - German
Gdańsk
Wygasła: 15.01.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Job Description
- We are looking for a member for Claims department in our Madrid office. You will ensure customer complaints are dealt with efficiently and with the right level of sensitivity. You will monitor, respond and engage with customers on social media channels that require sales and service support for the lm group contributing to a service orientated culture aimed at building repeat business and customer loyalty. The Escalated Care Team is part of our Operations Team, that manages all the request of a our clients, after having made a purchase and is based in Madrid
- Overview of Responsibilities
- This person will manage GERMAN incidences for all our products, keeping a customer orientated attitude and offering our best practice as a well-known company. Intermediate Spanish level is also needed
- Purpose
- To monitor, respond and engage with customers on social media channels requiring service support for the lastminute.com group
- To provide outstanding service to customers including high profile, escalated and/or VIP customers
- To ensure that queries/claims are dealt with efficiently and with the right level of sensitivity
- To be part of a service orientated culture aimed at building repeat business and customer loyalty
- Key Accountabilities
- Triage social media customer enquiries or complaints through social media tools and manage to resolution including offline investigation and management, where necessary
- Lead by example representing the values of the business
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Quality Assurance Representative - German Market
Gdańsk
Wygasła: 15.01.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- #LiveBold #BeYourself #OwnIt - If these values speak to you, come and join our Pink Palace in Madrid!
- There couldn't be a more exciting time for you to become part of our team, since we are moving into AI-driven Quality Assurance to gain even deeper insights into the thousands of conversations we have with our customers every day and use them to drive our businesses ahead
- And we need your support in monitoring and evaluating these interactions across various channels and turning your findings into actionable data to improve the Customer Experience for our German clients
- What you would be doing:
- • Quality Assurance Monitoring
- - Accurately perform quality monitoring and evaluations either manually or via our AI tool on multi-channel interactions and check them for compliance with LMN procedures to provide outstanding customer service
- - Perform in-depth analysis on set topics as requested by the wider business
- - Interact with internal and external stakeholders like Training and Process & Procedures to provide feedback and drive improvements based on quality monitoring and analysis
- • BPO Vendor Management
- - Achieve and maintain set Quality Assurance KPI targets by:
- * Creating a successful collaboration with our BPO Quality Assurance teams to drive performance by providing regular feedback
- - Attending internal and vendor meetings and functions as assigned (weekly catch-ups, calibration sessions, ad-hoc meetings)
- - Prepare, attend and present regular BPO Performance meetings
- • Teamwork
- - Thrive as a team player in a fast-paced, high-energy, change-oriented and multi-cultural environment
- - Drive process and procedure improvements in the Quality Assurance Team
- - We are very busy, so prioritizing and time management will be essential
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. Planowania i Optymalizacji Kampanii Medialnych
zachodniopomorskie
Wygasła: 12.12.2019
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Head of Data Warehouse
zagranica
Wygasła: 10.05.2017
Dyrektor/Prezes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Engineer
zagranica
Wygasła: 10.05.2017
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
