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praca i wsparcie w zarządzaniu pionem logistyki wewnętrznej na magazynie
tworzenie Master data do procesów wewnętrznej logistyki i aktualizacja pików capacity
analiza danych systemu ERP (Halo, SAP)
tworzenie dokumentacji 5S i TPM (opracowanie, standardu, opracowanie instrukcji i formularzy kontrolnych; audyt wdrożenia standardu)
udział w audytach BHP (wykonywanie tygodniowych audytów EST z kierownikiem produkcji; opracowywanie danych z audytu, współpraca z mistrzem we wdrożeniu rozwiązań)
prowadzenie małych projektów produkcyjnych w ramach problem solving
Verifying purchase requests that are created based on customers’ sales orders and supply planning directives
Creating finished goods Purchase Orders for internal or external suppliers - several commercial warehouses will be in scope for stock delivery purposes
Contacting vendors in regards to material readiness, shipment arrangements and order monitoring
Closely cooperating with various internal stakeholders including Customer Service, Supply Chain, Logistics and Procurement for alignment purposes
Coordinating the creation of non-stock PO (i.e. services orders)
Monitoring order status and maintaining correct material readiness dates in the system
Allocating material to the order – you will carry out batch allocations ranging from unrestricted use to specific orders or re-allocations based on the priorities from the Sales teams
Solving any inventory discrepancies in cooperation with the Warehousing teams and price discrepancies on the vendor’s invoice in cooperation with the Finance team
Managing goods receipt on stock in the system
Confirming in a timely manner the creation of Purchase Orders
Assisting with the logistics and delivery of products to storage locations
Managing safety stock for several customers
Supporting Master Data maintenance by collecting vendor Master Data and requesting new vendor creation
Maintaining POs with correct data, including updating with any extra costs that were added after the PO was created
Monitoring the level of order fulfillment according to the confirmed availability date, and escalating the lack of information about delays. Communicating changes on the orders to both suppliers and Customer Service teams
Providing to Customer Service any supporting documentation coming from suppliers like MSDS and Technical data sheets
Contacting suppliers in case of any issues with the delivered material and coordinating returns
Support the creation of purchase orders, cooperating closely with on-site requestors
Track orders and agree delivery timelines. Manage late deliveries
Respond to internal and external inquiries regarding Procurement-related topics – you will have the strong support from senior members of the team
Manage Procurement Master Data - you will have the support of senior team-members
Assist and take part in other activities related to the PTP area if required and requested by the Team Lead
Provide basic reports concerning you area of responsibility and assist in the preparation of any other reports
Take part in improvement projects and identify improvement opportunities in your daily work
Cooperate with the local Finance team and other Vesuvius department and communicate data to internal and external stakeholders after consultations with more senior team members
Provide relevant data upon request, support other team members in any additional activities and ad hoc requests
Update financial data in databases to ensure that information is accurate and immediately available when needed
Preparation of risk assessment elements according to guidelines and development of tools used
Participation in the preparation of requirements for IT Systems
Participate in periodic verification of compliance with security requirements
Participate in the implementation of recommendations and requirements arising from international standards and best practices as well as internal regulations and postaudits improvements
Executing the Security Awareness Program
Proposing and preparing communications for the User and IT Staff
As a Customs Officer (with German), you will play a pivotal role in ensuring our shipments are legally compliant with the requirements of the German market, monitoring that our organisation operates in adherence to Germany-specific laws and regulations. You will interact closely with German authorities, in addition to liaising extensively with Vesuvius’ own teams, including Finance and Customer Service. This is an exciting opportunity for someone looking to leverage their background in Logistics or Law, while making use of their knowledge of the German language
Responsibilities
• Ensuring that Vesuvius is compliant with all security-related, organisational and disciplinary provisions concerning customs and foreign trade regulations, defined customs legal processes and current authorisations
• Supporting the administration of our authorisations and the maintenance of master data through cooperation with the MDM team
• Issuing preference certificates, monitoring and checking incoming preference certificates as well as maintaining the preference rules and agreements in SAP and creating preference calculations and declarations of origin
• Advising on electronic export declarations in ATLAS (Automated Tariff and Local Customs Clearance System), monitoring export declarations for completion, monitoring import processes and applying for export licenses
• Accompanying customs and foreign trade audits as well as external audits
• Classifying customs tariffs of new articles and maintaining customs-relevant master data in SAP as well as coordinating and monitoring import customs clearance
• Advising and supporting product groups and end customers regarding export and import processing
• Supporting on special projects and carrying out internal training on customs-related topics within the company
Osoba pracująca na stanowisku będzie pracować w dziale form i narzędzi, jej zadaniem będzie obsługa maszyn konwencjonalnych takich jak tokarki i frezarki
Do Twoich obowiązków będą należeć m.in.:
obsługa maszyn konwencjonalnych: tokarki, frezarki
obróbka mechaniczna / obróbka skrawaniem elementów
As a Business Compliance and Quality Control Lead, you will play a pivotal role in driving initiatives for quality control and business continuity improvement , while also ensuring that our organization operates in adherence to relevant laws, regulations, and industry standards. You will be responsible for overseeing processes to enhance quality and ensure business resilience (around 70% of your time) and for developing and implementing compliance strategies, policies, and procedures (around 30%). The ideal candidate will have a strong understanding of quality control principles, business continuity planning and regulatory requirements
• Quality Control:
1. Establish and oversee quality control processes to ensure products or services meet defined standards
2. Collaborate with relevant teams to identify areas for quality improvement and implement corrective measures
• Compliance:
1. Implement, and manage an effective compliance program tailored to the CSD Organization
2. Implement policies, procedures, and guidelines to ensure compliance with applicable corporate regulations
• Risk Assessment:
1. Regular risk management
2. Collaborate with internal stakeholders to analyze and mitigate compliance, quality, and business continuity risk
• Training and Education:
1. Develop and deliver training programs to educate employees on compliance policies, quality control measure and business continuity
2. Stay informed about changes in relevant laws, regulations, and quality standards, updating training materials accordingly
• Monitoring and reporting:
1. Establish mechanism for ongoing monitoring and auditing of business activities to ensure compliance and quality
2. Conduct internal investigation into allegations of non-compliance, quality issues, recommending corrective actions
3. Implement and monitor corrections plans
• Business Continuity Planning:
1. Develop and maintain business continuity plans to ensure the organization can continue critical operations during disruptions
2. Conduct regular testing and drills to validate the effectiveness of business continuity
• Collaboration:
1. Work closely with cross-functional teams, including legal, quality assurance, operations, and human resources, to promote a culture of compliance, quality, and business resilience
Daily cooperation with Customer Service, Sales, Warehousing and Freight Forwarders
Processing requests for transport according to customer requirements (inbound and outbound flows across all modes of transportation: Road, Sea and/or Air)
Setting up pick up/delivery appointments, preparing and checking transport-related/customs clearance documentation
Receiving and creating transport orders within our framework of delivery promise and confirming details with vendors
Handling customers' delivery documentation
Monitoring shipment statuses and acting upon any observed deviations. Coordinating communication with shipping and receiving carriers in relation to transport moves
Reporting escalated matters in a timely manner to line management
Supporting the implementation of new processes by providing feedback and testing new solutions
Supporting the effective implementation of logistics procedures, policies, and standards concerning the handling of transport-related claims
Sporządzanie zgłoszeń do ZUS i innych dokumentów do ZUS;
Sporządzanie i rozliczanie pracowników w zakresie podatku dochodowego od osób fizycznych, deklaracji PFRON i ZUS;
Sporządzanie przelewów bankowych na składki ZUS, podatek, PFRON i wynagrodzenia dla pracowników;
Sporządzanie miesięcznych, kwartalnych, rocznych raportów zarządczych, zgodnie z wymogami wewnętrznymi;
Przygotowywanie dokumentów pracowniczych zgodnie z polskim Kodeksem Pracy;
Sporządzanie i prowadzenie akt osobowych pracowników zgodnie z przepisami;
Prowadzenie ewidencji czasu pracy pracowników;
Obliczanie prawa do urlopu i potwierdzanie formularzy urlopowych;
Wystawianie skierowań na badania lekarskie, zaświadczenia o odbyciu szkoleń BHP;
Wystawianie zaświadczeń o zarobkach i zaświadczenia o dochodach;
Sporządzanie deklaracji statystycznych zgodnie z przepisami prawa pracy;
Współpraca z innymi działami oraz partnerami zewnętrznymi (księgowy/prawnik/eksperci podatkowi), współpraca z agencjami w sprawie zezwoleń na pracę dla obcokrajowców;
Dbałość o zapewnienie właściwej jakości usług dla pracowników
Customer Service Specialist - Order Management with French
Jasnogórska 11, Prądnik Biały, Kraków
Wygasła: 04.11.2023
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular)
Obowiązki:
Daily cooperation with Sales, the SCC Finance departments, Logistics, Product Managers and Production in order to find the best solutions and to meet customers’ needs
Creation of customer orders/contracts/offers & schedules in Vesuvius' ERP systems and coordination of documentation flow
Post-sales support via handling of customer communication regarding status of the orders and delivery dates. Additionally, responsibility for some invoicing and payment elements
Coordination of any customized orders and special shipping requests from customers and Sales
Daily cooperation with external suppliers to ensure material and product availability for Vesuvius customers
First point of reference for customer complaints and enquiries, via knowledge of basic VAT Determination Rules and Incoterms 2020
Responsibility for the constant identification of possible improvements in Order Management and Customer Service processes
Promowanie i rozwijanie kultury Lean poprzez działanie jako lider zmian
Opracowywanie i prowadzenie szkoleń zespołów pracowników i menadżerów z zakresu narzędzi lean
Prowadzenie warsztatów skutkujących poprawą kluczowych wskaźników firmy w kluczowych obszarach (Bezpieczeństwo, Ludzie, Jakość, Koszty, Dostawy)
Bezpośrednie liderowanie i zarządzanie kluczowymi projektami optymalizacyjnymi w organizacji
Identyfikowanie obszarów do optymalizacji poprzez eliminowanie strat, identyfikację wąskich gardeł
Prowadzenie projektów oszczędnościowych i realizacja założonego celu oszczędnościowego firmy
Rozwijanie, zarządzanie i raportowanie postępów planu wdrożenia Lean z kadrą zarządzającą (w oparciu o aktualne i przyszłe mapy strumienia wartości, cele poprawy wydajności zakładu oraz standardy, zasady i najlepsze praktyki grupy / biznesu),
Dzielenie się najlepszymi praktykami i doświadczeniem
Opracowywanie i wdrażanie standardów z zakresu lean
Koordynacja systemu pomysłów pracowniczych
Udział w planowaniu strategii firmy i wsparcie kierownictwa w procesie planowania strategicznego i jego realizację
Budowanie silnych i pozytywnych relacji ze współpracownikami we wszystkich obszarach firmy,
Przyjmowanie zleceń produkcyjnych, analiza wykonalności i potwierdzanie ich w systemie
Tworzenie, nadzór nad realizacją i aktualizacja tygodniowych i dziennych planów produkcji
Cykliczne monitorowanie i raportowanie zgodności wykonania planu
Tworzenie zamówień na materiały i surowce potrzebne do realizacji planu produkcji
Prowadzenie projektów naprawczych w celu utrzymania optymalnej wielkości zapasów surowców, materiałów do produkcji oraz produkcji w toku
Zapewnienie realizacji przypisanych KPI, identyfikacja problemów i ich rozwiązywanie metodą 8D
Tworzenie raportów produkcyjnych
Współpraca z innymi działami m.in. przy uruchomieniach nowych produktów, procesów technologicznych i wprowadzaniu zmian
Docelowo:
Zarządzanie planowaniem powierzonych linii produkcyjnych oraz zaopatrzeniem zakładu w powierzone surowce i komponenty,
Łączenie komunikacyjne zakładu produkcyjnego z centralnymi strukturami łańcucha dostaw (EMEA), zakupów globalnych oraz działem obsługi klienta,
Proponowanie usprawnień procesów w podległych obszarach, dostosowywanie strategii planistycznych i zaopatrzeniowych, kontrolowanie KPI's, uzgadnianie planów na wszystkich szczeblach organizacji
Daily cooperation with Sales, the SCC Finance departments, Logistics, Product Managers and Production in order to find the best solutions and to meet customers’ needs
Creation of customer orders/contracts/offers & schedules in Vesuvius' ERP systems and coordination of documentation flow
Post-sales support via handling of customer communication regarding status of the orders and delivery dates. Additionally, responsibility for some invoicing and payment elements
Coordination of any customized orders and special shipping requests from customers and Sales
Daily cooperation with external suppliers to ensure material and product availability for Vesuvius customers
First point of reference for customer complaints and enquiries, via knowledge of basic VAT Determination Rules and Incoterms 2020
Responsibility for the constant identification of possible improvements in Order Management and Customer Service processes
Daily cooperation with Customer Service, Sales, Warehousing and Freight Forwarders
Processing requests for transport according to customer requirements (inbound and outbound flows across all modes of transportation: Road, Ocean and/or Air)
Setting up pick up/delivery appointments, preparing and checking transport-related/customs clearance documentation
Receiving and creating transport orders within our framework of delivery promise and confirming details with vendors
Handling customers' delivery documentation
Monitoring shipment statuses and acting upon any observed deviations. Coordinating communication with shipping and receiving carriers in relation to transport moves
Reporting escalated matters in a timely manner to line management
Supporting the implementation of new processes by providing feedback and testing new solutions
Supporting the effective implementation of logistics procedures, policies, and standards concerning the handling of transport-related claims
Program stażowy Vesuvius Poland - "The Future Shapers" skierowany jest do studentów uczelni wyższych. Staże u nas to idealna szansa na zdobycie pierwszego doświadczenia pod okiem profesjonalistów. Stażyści uczestniczą w bieżących projektach rozwijając przy tym swoje praktyczne umiejętności oraz mają szansę poznać działanie międzynarodowej firmy
Organizacja pracy i nadzór nad pracą zespołu UR - kilkanaście osób
Organizacja pracy i nadzór nad pracą firm zewnętrznych
Wprowadzanie standardów korporacyjnych w dziale UR
Zarządzanie i organizacja prewencyjnego utrzymania ruchu oraz bieżących napraw (planowanie przeglądów, kontrola postojów maszyn i urządzeń)
Współpraca z Działem Technicznym w zakresie kalibracji przyrządów pomiarów oraz utrzymania budynków
Prowadzenie dokumentacji techniczno-ruchowej maszyn i urządzeń
Regularna komunikacja z działem zakupów, składanie zapotrzebowań, monitorowanie wykonanych zamówień, zamykanie zleceń w systemie zgodnie z obowiązującymi procedurami
Przygotowywanie planów remontów maszyn i urządzeń
Nadzór nad remontami maszyn i urządzeń
Wdrażanie nowych rozwiązań technicznych oraz uczestniczenie w projektach inwestycyjnych
Opracowywanie instrukcji stanowiskowych, BHP, instrukcji przeglądów maszyn i urządzeń
Opracowywanie instrukcji TPM, SMED, LTT
Nadzór nad podwykonawcami w zakresie BHP oraz obowiązujących procedur
Przestrzeganie zasad BHP, procedur systemu zarządzania jakością i środowiskowego
Zapewnienie przestrzegania standardów pracy, przygotowywanie oraz odpowiada za aktualizację instrukcji pracy, szkolenia stanowiskowe, szkoli, audytuje oraz koordynuje działania usprawniające w ramach prac działu UR
Monitorowanie wydatków w ramach budżetu
Opracowywanie i monitorowanie wskaźników KPI dla działu UR
Take part in billing process - timely process sales invoices/credit notes (standard stock, non-stock, manual etc.)
Perform cash management activities including cash allocation, posting bank receipts and bank statements reconciliation
Assist in credit management and collection process if required
Assist and take part in close process (month-end, year-end) and ensure that activities are completed on timely basis to meet reporting deadlines
Provide a basic reports from area of responsibility and assist in preparation of any other reports
Handles most common customer queries in a professional matter
Take part in improvement projects, identifies improvement opportunities in daily work
Cooperate with local finance team and other Vesuvius departments, communicates data to internal and external stakeholders after consultations with more senior team member
Provides relevant data upon request in terms of standard questions, support other team members in any additional activities and ad hoc requests
Update financial data in databases to ensure that information will be accurate and immediately available when needed
Junior Vendor Master Data Specialist (late shifts)
Jasnogórska 11, Prądnik Biały, Kraków
Wygasła: 20.09.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
Perform all vendor master data support procedures and processes
Ensure timely and accurate processing of vendor master data requests by performing integrity checks to ensure a high quality of master data
Ensure all requests contain the appropriate supporting documentation and comply with company policies and guidelines before they are processed
Support knowledge transfer in accordance to agreed schedule
Provide vendor master data reporting according to internal requirements
Manage vendor master data related query resolution and act as the primary point of contact for business questions related to vendor master data
Analyze and improve data quality which includes regular revision of audit reports
Conduct root cause analysis of data quality issues and develop new processes to prevent future data quality issues, including taking necessary corrective action
Support the implementation of continuous improvement initiatives in the Shared Services Center and support special projects (e.g., new systems implementation)
Focus on process standardization and automation
Create the process documentation and keep it up to date
Support audit as required by providing relevant documentation and information
Liaising with and supporting the Project Managers to ensure the projects are executed safely and properly
Registering and maintaining organized systems of physical and digital records for projects and contracts, using existing IT tools (Lotus Notes/OneNote/MDM/SAP/MariProject), keeping the records up to date
Registering and maintaining customers’ orders in SAP
Confirming the customers’ orders and issuing acknowledgments in a timely manner
Requesting bank guarantees according to guidelines from Project Managers
Invoicing sales orders including spare parts sales, projects deliveries, subsidies and technical assistance
Coordinating clearing and forwarding of all imports & exports for the company including country of origin declaration
Ensuring the safe and timely pick-up and delivery of shipments
Liaising and negotiating with forwarders and packing solution suppliers
Addressing and resolving shipment and inventory issues
Analyzing and optimizing logistical procedures
Checking and verifying Freight Forwarder's invoices for packing and both imports & exports and forwarding these to Finance for payment
Reporting monthly Invoice plan, KPIs and monitoring points
Support purchase orders creation closely cooperating with onsite requestors
Track orders and agree delivery timelines, manage late delivery
Respond to internal and external inquiries regarding Procurement related topic with strong support from senior members of the team
Manage Procurement Master Data with the support
Assist and take part in other activities related to PTP area if required and requested by the Team Lead
Provide a basic reports from area of responsibility and assist in preparation of any other reports
Take part in improvement projects, identifies improvement opportunities in daily work
Cooperate with local finance team and other Vesuvius departments, communicates data to internal and external stakeholders after consultations with more senior team member
Provides relevant data upon request in terms of standard questions, support other team members in any additional activities and ad hoc requests
Update financial databases to ensure that information will be accurate and immediately available when needed
Daily cooperation with Sales, SCC Finance departments, Logistics, Product Managers, Production (on different levels) to find the best solutions and to meet customers’ needs
Creating customers' orders/contracts/offers & schedules in the ERP operations systems and coordinate documentation flow
Handling customer communication regarding status of the order and delivery date confirmation
Coordinating any customized orders and special shipping requests from customers and Sales with Back Office
Daily cooperation with external suppliers to ensure material and product availability for Vesuvius Customers
Being a first point of reference for customer’s complaints
Knowledge about basic VAT Determination Rules and Incoterms 2020 in order to address properly customer’s enquiries
Constantly identifying possible improvements of the processes in the role and looking for solutions
Daily cooperation with Sales, SCC Finance departments, Logistics, Product Managers, Production (on different levels) to find the best solutions and to meet customers’ needs
Creating customers' orders/contracts/offers & schedules in the ERP operations systems and coordinate documentation flow
Handling customer communication regarding status of the order and delivery date confirmation
Coordinating any customized orders and special shipping requests from customers and Sales with Back Office
Daily cooperation with external suppliers to ensure material and product availability for Vesuvius Customers
Being a first point of reference for customer’s complaints
Knowledge about basic VAT Determination Rules and Incoterms 2020 in order to address properly customer’s enquiries
Constantly identifying possible improvements of the processes in the role and looking for solutions
Daily cooperation with Customer Service, Warehouse Departments and Freight Forwarders,
Process requests for transport according to customer requirements (inbound and outbound flows, across all modes: Road, Ocean, Air)
Set up pick up/delivery appointments, prepare and check transport related / custom clearance documentation
Receive and create transport orders within our framework of delivery promise and confirm with vendors
Handle customer delivery documentation and keep their availability on requests
Monitor shipment statuses and act upon any observed deviations. Coordinate communication with shipping and receiving points and carriers in relation to manage transport moves
Report escalated matters in timely manner to line management
Support implementation of new processes by providing feedback and testing new solutions
Support effective implementation logistics procedures, policies, and standards
To our Krakow team we are looking for SAP Key User MM, a candidate with experience with purchasing / inventory / master data, with at least user experience with SAP EEC (A1). This role is to support implementation of SAP A1 in different Vesuvius entities
Solution Design
Ensure business requirements are adequately covered by the solution
Support standards in area of responsibility
Do quality checks in all phases of the project
Confirm the project blueprint and solutions
Ensure the consistency of processes and data between SAP modules
Data conversion:
Clean-up of data in legacy system and/or Excel spread sheets used to load into the new system
Verification of data to be loaded / loaded into the new system
Cooperation with IT team to collect expectations to query in terms of data gathering
Coordination and control with MDM team (Local and Global) and Business Super users for cleansing at source
System Test
Ensure all business scenarios are covered
Preparation for system test – appropriate scenarios and data
Participate in the system test (SAP and respective interfaces)
Ensure the system meet the requirements of the respective function
User Training & Documentation
Document any new / revised operating procedures
Train all users in their respective department / function
Prepare all training documentation
Issue management & Support
Review issues raised by respective department / function
Where appropriate escalate issues to the project manager
First point of contact for support issues in their respective department / function during and post go live
The purpose of the job is to provide Viso RFQ refractory engineering design services and technical information primarily for end users and also supporting on a global Viso RFQ team. This includes the design of refractory assemblies requested by Sales via the RFQ process, collaboration with the materials R&D group on refractory strategies and the design of trial assemblies utilizing the latest R&D materials for lab and field evaluations
Create and approve designs and drawings. Ensure communication channels within department to ensure approval of designs and drawings. Ensure procedure for approval is followed. Assistance in design solutions for products as requested. Checking and approval of drawings against original requirements
Receive and process developmental and standard RFQ’s. Continuous improvement of lead times for completion. Control and expediting of RFQ’s to ensure orderly progression through all departments
Complete project work on time and according to professional standard agreed with business
Provide assistance in implementing and supporting ideation. Enhance product knowledge and application to permit ideation of new concepts to be generated
Understanding of commercial issues with SG / PR / VISO PLN. Ensure communication channels are optimized with collaboration tools utilized successfully
Utilize data management programs found in Notes, Sales Data, JDE, ePDM, etc
Develop and maintain departmental procedures document and training aids
Participate and support group safety culture and CORE values/initiatives endeavoring to continuously improve
Organizacja pracy i nadzór nad pracą zespołu UR - kilkanaście osób
Organizacja pracy i nadzór nad pracą firm zewnętrznych
Wprowadzanie standardów korporacyjnych w dziale UR
Zarządzanie i organizacja prewencyjnego utrzymania ruchu oraz bieżących napraw (planowanie przeglądów, kontrola postojów maszyn i urządzeń)
Współpraca z Działem Technicznym w zakresie kalibracji przyrządów pomiarów oraz utrzymania budynków
Prowadzenie dokumentacji techniczno-ruchowej maszyn i urządzeń
Regularna komunikacja z działem zakupów, składanie zapotrzebowań, monitorowanie wykonanych zamówień, zamykanie zleceń w systemie zgodnie z obowiązującymi procedurami
Przygotowywanie planów remontów maszyn i urządzeń
Nadzór nad remontami maszyn i urządzeń
Wdrażanie nowych rozwiązań technicznych oraz uczestniczenie w projektach inwestycyjnych
Opracowywanie instrukcji stanowiskowych, BHP, instrukcji przeglądów maszyn i urządzeń
Opracowywanie instrukcji TPM, SMED, LTT
Nadzór nad podwykonawcami w zakresie BHP oraz obowiązujących procedur
Przestrzeganie zasad BHP, procedur systemu zarządzania jakością i środowiskowego
Zapewnienie przestrzegania standardów pracy, przygotowywanie oraz odpowiada za aktualizację instrukcji pracy, szkolenia stanowiskowe, szkoli, audytuje oraz koordynuje działania usprawniające w ramach prac działu UR
Monitorowanie wydatków w ramach budżetu
Opracowywanie i monitorowanie wskaźników KPI dla działu UR
Daily cooperation with Sales, SCC Finance departments, Logistics, Product Managers, Production (on different levels) to find the best solutions and to meet customers’ needs
Create customers' orders/contracts/offers & schedules in the ERP operations systems and coordinate documentation flow
Handling customer communication regarding status of the order and delivery date confirmation
Coordinate any customized orders and special shipping requests from customers and Sales with Back Office
Daily cooperation with external suppliers to ensure material and product availability for Vesuvius Customers
Being a first point of reference for customer’s complaints
To understand basic VAT Determination Rules and Incoterms 2020 in order to address properly customer’s enquiries
Constantly identifying possible improvements of the processes in the role and looking for solutions
tworzenie dokumentacji 5S i TPM (opracowanie, standardu, opracowanie instrukcji i formularzy kontrolnych; audyt wdrożenia standardu)
udział w audytach BHP (wykonywanie tygodniowych audytów EST z kierownikiem produkcji; opracowywanie danych z audytu, współpraca z mistrzem we wdrożeniu rozwiązań)
prowadzenie małych projektów produkcyjnych w ramach problem solving
office management
tworzenie Master data do procesów wewnętrznej logistyki i aktualizacja pików capacity