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Rekrutacje prowadzone przez firmę:
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Archiwalne ( 21 )
Service Operations Specialist
Warszawa
Wygasła: 19.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Ensuring proper Process execution and that the appropriate inputs/outputs are being produced
- Resolution of low and medium priority incidents
- Participating in projects aiming to solve Partner’s issues and incidents
- Assuring all documents are up-to-date
- Suggesting Process/Service improvements or innovation
- Ensuring delivery of the SLA/KPI to the agreed levels
- Customer service – assisting in day to day support of the Partner Network
- Anticipating and responding to Partner’s needs
- Maintain all platforms relevant to TechSoup’s core programs
- Manage all relevant support lines such as email, phone and social media
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Operations Specialist
Warszawa
Wygasła: 19.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Manage established processes and procedures, drive improvements as appropriate to resolve enquiries, issues, or problems
- Control and maintain operational documentation to ensure that the program operates within defined guidelines and procedures
- Respond to all queries and concerns raised by TechSoup’s Network of NGO beneficiaries
- Manage the delivery of TechSoup’s core programs including but not limited to the NGO validation
- process and the delivery of technical discounts, donations, services, and learning resources for defined territories
- Provide advice to TechSoup’s network of NGO beneficiaries as it relates to the catalog of technology discounts and donations, support services and learning resources
- Manage all relevant support lines such as email, phone and social media
- Maintain all platforms relevant to TechSoup’s core programs
- Coordinate with other customer support staff within TechSoup Europe and/or PNGOs to ensure timely and effective resolution of varying customer support inquiries/concerns
- Review and improve operational processes regularly; and document the change and deploy resources based on individual skills, and business priorities and needs
- Actively engage with current technology partners and broaden their involvement in capacity development opportunities throughout the region
- Acts as an effective and helpful member of our organization, demonstrating personal leadership, initiative, and drive
- Participate in the out of hours support plan as necessary
- Direct and close collaboration with the team in Europe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Grant Operations Portfolio Manager
Warszawa
Wygasła: 31.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Development:
- • Assist Development Team, Program Managers, Coordinators and Budget Owners with the preparation of budgets for funding applications
- • Design budget templates for the Development team depending on the projects’ and the donor’s requirements
- • Co-create and supervise grant proposals and budgets to ensure appropriate costs are included and to determine the level of financial support and capacity needed for implementation
- • Support Development Team in collection of formal documentation (internally and from Partners) required for calls for proposals
- • Support the Grants Team with access to grants applications portals and various systems for grants monitoring and report submission, including account registration and maintenance
- Implementation and controlling:
- • Support the grant implementation to ensure compliance with internal policies, funders/grants requirements, applicable laws, approved policies and procedures including allocations and allowances
- • Assist Program Managers, Coordinators and Budget Owners with projects budget planning and implementation in various formats
- • Design and manage grant monitoring systems/tools which will allow to determine, report and monitor co-financing in different projects
- • Providing guidance on and approving the recording of costs in the TS and donors’ systems, calculation, fiscal requirements, eligibility of the costs, collaboration with external contractors, and other project needs
- • Set and deliver regular financial monitoring of projects funds execution (including Partners’ budgets)
- • Ensure that project activities are implemented within budget, and in accordance with the grant agreement and internal TechSoup Europe’s requirements
- • Upon project closure verify if all project documents and processes are compliant with donor's requirements (including Partners' parts)
- • Prepare all the financial documentation for proper project closure, conduct final finance reconciliation if needed (including Partners' parts)
- • Organize all project documentation, verify final versions and store according to internal TechSoup Europe’s guidelines
- • Develop Procurement Guidelines and templates for specific projects in accordance to donor requirements and standards
- • Conduct periodic audits to ensure that project teams are conducting procurements in accordance with the project procurement guidelines
- • Final approval of the financial and formal elements of contracts in order to ensure compliance with the internal and donors’ requirements
- • Prepare formal and financial documentation required during internal and external audits, in collaboration with Project Managers and the Finance Team
- Reporting:
- • Prepare reporting templates, guide and advise on partners reports within projects under the umbrella of TechSoup Europe grants
- • Prepare interim and final financial statements in accordance with grant agreements with donors (including Partners’ financial statements)
- • Prepare proposal for amendments to contracts, grant agreements regarding finances
- • Implement and manage grant monitoring systems/tools which will provide timely and periodic reports to donors and TechSoup Europe team indicating the problems that TechSoup Europe and sub-grantees are encountering in implementing their grant activities
- • Support Project Managers and Program Managers in setting up, monitoring and reporting on standardized, actionable KPIs for all projects, and in risks analysis in collaboration with Program Execution Manager
- • Cooperate with TechSoup’s US Team, contributing to the development of standardized global project management processes, and tools to manage multilateral and bilateral grants according to donor requirements
- • Develop projects’ finance management guides outlining the guidelines on the collaboration between Finance Team and US Finance Team on the financial management of the US federal awards
- • Prepare on a regular basis internal financial reports for projects implemented together with
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Operations Lead
Warszawa
Wygasła: 31.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Manage established processes and procedures, drive improvements as appropriate to resolve enquiries, issues, or problems
- Control and maintain operational documentation to ensure that the program operates within defined guidelines and procedures
- Respond to all queries and concerns raised by TechSoup’s Network of NGO beneficiaries
- Manage the delivery of TechSoup’s core programs including but not limited to the NGO validation
- process and the delivery of technical discounts, donations, services, and learning resources for defined territories
- Provide advice to TechSoup’s network of NGO beneficiaries as it relates to the catalog of technology discounts and donations, support services and learning resources
- Manage all relevant support lines such as email, phone and social media
- Maintain all platforms relevant to TechSoup’s core programs
- Coordinate with other customer support staff within TechSoup Europe and/or PNGOs to ensure timely and effective resolution of varying customer support inquiries/concerns
- Review and improve operational processes regularly; and document the change and deploy resources based on individual skills, and business priorities and needs
- Actively engage with current technology partners and broaden their involvement in capacity development opportunities throughout the region
- Acts as an effective and helpful member of our organization, demonstrating personal leadership, initiative, and drive
- Participate in the out of hours support plan as necessary
- Direct and close collaboration with the team in Europe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Director of Fundacja TechSoup Organisation Development and Operations
Warszawa
Wygasła: 17.12.2022
full-time
umowa o pracę
hybrid work
director
Obowiązki:
- Lead organizational development in collaboration with the FTS Executive Team (including setting up objectives, annual priorities, and KPIs); drive execution and operational excellence; contribute to enterprise objectives and key results with a focus on building dynamic, diverse teams, and an inclusive and sustainable working culture
- Manage FTS's People and Culture, Finance, and Administrative teams, as well as ensure compliance with Polish and global laws
- Collaborate with the leadership members to help develop and implement the internal communications strategies. These communications can help FTS staff better understand organizational strategies, and support and mentor line managers on how to manage employee performance and professional development, as well as interpret FTS policies to employees
- Work with employees to support their work and professional development
- Model his/her own leadership to create and promote Diversity, Equity, and Inclusion
- Collaborate closely with TechSoup's legal teams as well as outsourced legal firms to ensure the legal security of operations
- Collaborate with the US team to comprehend and implement Global Policies
- Evaluate organizational effectiveness standards to identify opportunities for process improvements and the adoption of best practices across the FTS
- Create, promote, and enforce consistent office and financial/administrative management policies and guidelines; keep accurate records
- Ensure that enterprise strategies, requirements, and governance are met
- Lead works on organization’s annual reports
- Collaborate with other functional areas where required
- Engage with or lead special projects, as directed by VP of TechSoup Europe, or other TechSoup Executives; prepare executive reports and presentations when needed and in collaboration with other leaders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Coordinator
Warszawa
Wygasła: 17.12.2022
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
- Office administration:
- • Creation and optimization of administrative processes and procedures
- • Archiving and register of Foundation official documents
- • Organizing Foundation Board meetings and preparing a relevant documentation
- • Maintaining documentation repositories, including coordinating process of agreements workflow, and supporting annual reports preparations
- • Ongoing cooperation with People & Culture Team in internal and external events coordination
- • Coordinating mailing process services (post office/couriers etc.)
- Office and equipment maintenance
- • Building and supporting zero-waste culture and spreading best practice among team
- • Managing of administration budget, including managing cost optimization for office management
- • Responsible for managing office equipment and supplies
- • Daily coordination of office maintenance
- • Contact with external vendors and suppliers
- • Supporting coordination of helpdesk vendor and team
- • Coordination of IT equipment orders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Manager
Warszawa
Wygasła: 11.11.2022
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Managing the entire project lifecycle through set up, planning, implementation, and closure phase
- Developing detailed project implementation plan
- Milestones and deliverables tracking, collecting and organizing all projects outputs, with the provision of quantitative and qualitative control, as well as internal and external compliance (including donors' requirements)
- Communication with and coordination of project partners and service providers
- Coordinating day-to-day MEARL activities
- Managing risk and issues occurring in the project
- Close collaboration on budget planning and execution with Grants and Finance Manager and Finance Coordinator
- Preparing narrative reports in close collaboration with the Chief of the Party, Program Team and Partners
- Contribution to financial reports in close collaboration with Grant Operations Portfolio Manager, Grants and Finance Manager, Chief of the Party and other team members
- Contribution to reconciliation of project budgets and preparation of reports for senior management in close collaboration with Grants and Finance Manager
- Overseeing the work and performance of the team members, setting up quarterly/annual goals, verifying the quality of their work and providing them with ongoing support and guidance
- Preparing and conducting the procurement procedures in the project etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Content and Communications Specialist
Warszawa
Wygasła: 23.09.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Implementing media communication plan for Europe, creating engaging content, including writing articles, blogs or developing copy for all possible social media channels and formats (including videos), managing websites, and social media channels
- Supporting program teams in selected projects, and campaigns to assure consistent communication across different programs
- Collaborating with diverse group of people— TechSoup Europe program teams, TechSoup global Marketing Team TechSoup Partners Network, to ensure collection of information/data for program promotion
- Being a strong contributor to an overall organization’s external and internal communication strategy
- Ensuring excellent content delivery, especially related to communication part of projects
- Coordinating tracking, reporting, and implementation of communication projects via shared dashboards to ensure simple access to organization various reporting needs
- Ensuring consistency of work and diligence in fulfilling donors’ requirements regarding communication and content
- Developing and coordinating editorial calendar and scheduling for publishing content across target audiences and programs
- Coordinating and ensuring delivery of translations, publications, blogposts, and articles, working with the TechSoup team and outsourced staff and experts
- Supporting organization of events, meet-ups, press meetings and conferences
- Coordinating in-country individuals and organizations to assist in implementing trainings and education programs in communication
- Providing subject-matter support on communications to TS programs, including facilitation of trainings and development of training materials
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Content and Communications Specialist
Warszawa
Wygasła: 24.08.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Implementing media communication plan for Europe, creating engaging content, including writing articles, blogs or developing copy for all possible social media channels and formats (including videos), managing websites, and social media channels
- Supporting program teams in selected projects, and campaigns to assure consistent communication across different programs
- Collaborating with diverse group of people— TechSoup Europe program teams, TechSoup global Marketing Team TechSoup Partners Network, to ensure collection of information/data for program promotion
- Being a strong contributor to an overall organization’s external and internal communication strategy
- Ensuring excellent content delivery, especially related to communication part of projects
- Coordinating tracking, reporting, and implementation of communication projects via shared dashboards to ensure simple access to organization various reporting needs
- Ensuring consistency of work and diligence in fulfilling donors’ requirements regarding communication and content
- Developing and coordinating editorial calendar and scheduling for publishing content across target audiences and programs
- Coordinating and ensuring delivery of translations, publications, blogposts, and articles, working with the TechSoup team and outsourced staff and experts
- Supporting organization of events, meet-ups, press meetings and conferences
- Coordinating in-country individuals and organizations to assist in implementing trainings and education programs in communication
- Providing subject-matter support on communications to TS programs, including facilitation of trainings and development of training materials
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Protection Program Manager
Warszawa
Wygasła: 12.05.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
- Supporting enterprise-level data privacy initiatives
- Leading and managing the implementation of data privacy projects initiatives globally
- Developing and improving testing procedures to measure and improve the effectiveness of privacy controls
- Monitoring and auditing compliance with applicable data privacy regulations and making recommendations and driving their implementation
- Providing oversight and guidance during security incidents and investigations and, ensuring risk assessments and root cause analysis is undertaken
- Leading ongoing risk assessments of data processing systems to confirm the design of controls is effective and meets regulatory and legal requirements
- Managing and ensuring monitoring of the data privacy practices across all global offices, and articulating improvement recommendations to TechSoup Compliance Committee
- Handling inquiries and issues relating to data privacy practices
- Advising on daily data privacy and data handling matters
- Drafting and updating data privacy-related documents, policies, and procedures
- Identifying, evaluating, reporting, and mitigating data security risks
- Providing periodical and ad-hoc reports on data protection issues
- Conducting hands-on analysis of datasets across the TechSoup data infrastructure
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Manager, Digital Solutions and Hardware
Warszawa
Wygasła: 12.05.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
- Solutions & Services:
- Support enterprise-wide strategic projects, and lead regional projects to implement new service offers including planning, pricing and implementation
- Prepare new offers covering the operational and financial aspects of the program
- Prioritize projects and assign resources (adapt portfolio management strategy)
- Research and identify service growth opportunities
- Develop new services on an end-to-end basis (idea, concept testing, implementation and rollout)
- Identify potential new external partners (corporations, foundations, NGOs, government entities, etc.). with whom we can co-create new services and offers, and develop relationships and negotiate partnership deals
- Research and identify nonprofit tech support needs in Europe
- Work with our European partner network to co-design and launch new offers
- Outline the methodology for expanding TechSoup’s services to new markets
- Lead, motivate and develop the team, ensuring effective team working and cross-functional collaboration
- Hardware Program:
- Manage relationships with TechSoup contributors, by engaging with them regularly to raise issues, report on results, suggest improvements or other ways to engage with TechSoup
- Analyze and comment on program data, functional workflows, and processes on a regular basis to generate recommendations for hardware program performance improvement
- Ensure that marketing and content messaging related to the hardware offering is aligned with both TechSoup and the contributor partner’s objectives
- Coordinate with program implementation and tech development teams to ensure programs are properly set up and functioning
- Provide customer-facing teams with correct and relevant information related to the programs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Manager / Partner Services
Warszawa
Wygasła: 23.03.2022
full-time
umowa o pracę
team manager
Obowiązki:
- Manage established processes and procedures, drive improvements as appropriate to resolve inquiries, issues, or problems. Control and maintain operational documentation to ensure that the team operates within defined guidelines and procedures. Manage continuous service improvement
- Clearly define and manage operational metrics for each team member and the team
- Lead, motivate and develop the team with supervision, to ensure effective team working and delivery of required output
- Support the TechSoup Partner Network operations, including but not limited to program launches and maintenance, validation work, escalations, fraud prevention, partner’s training, issue tracking, and resolution. Setting up performance indicators
- Manage contractor and partner invoices in close collaboration with the finance department
- Cooperate with other departments to develop improvement initiatives and projects
- Manage, with the support of the administrative, facilities and IT teams everything that is required for the team’s operations
- Triage issues and be accountable for managing resolutions and effective and timely communications with stakeholders
- Acts as an effective and helpful member of our organization, demonstrating personal leadership, initiative, and drive
- Operationalize and manage the 24hr follow the sun support with relevant internal and external stakeholders
- Ensure regular and appropriate communication with Partners and internal stakeholders, updating them e.g. on key initiatives and operational changes. Be accountable for the team’s smooth communication, timely and quality resolution of tickets, follow-up on escalations
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. Marketingu
Warszawa
Wygasła: 02.02.2022
pełny etat
umowa o pracę
specjalista (Mid / Regular)
Obowiązki:
- Współtworzenie strategii promocji Programu TechSoup Polska
- Realizacja kompleksowej strategii w zakresie mediów społecznościowych i treści – rozwijanie kanałów w mediach społecznościowych (moderacja, tworzenie treści, realizacji i analiza kampanii)
- Tworzenie treści zgodnie z wytycznymi SEO oraz optymalizację istniejących treści pod kątem SEO (posty, artykuły, newslettery)
- Kompleksowa koordynacja projektów, w tym również kontakt z Partnerami zagranicznymi
- Przygotowanie i prowadzenie cyklicznych webinarów
- Przygotowanie, prowadzenie oraz analiza z zakresu digital marketingu,m.in. znajomość Google Analytics, tworzenie oraz wysyłka newsletterów (GetResponse), zarządzanie bazami danych, planowanie i optymalizacja kampanii w social media, display oraz Google search
- Współpraca z developerami strony internetowej, a także jej regularna aktualizacja
- Przygotowanie cyklicznych raportów dotyczących działań marketingowych (m.in. Google Analytics)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. Marketingu
Warszawa
Wygasła: 01.01.2022
pełny etat
umowa o pracę
specjalista (Mid / Regular)
Obowiązki:
- Współtworzenie strategii promocji Programu TechSoup Polska
- Realizacja kompleksowej strategii w zakresie mediów społecznościowych i treści – rozwijanie kanałów w mediach społecznościowych (moderacja, tworzenie treści, realizacji i analiza kampanii)
- Tworzenie treści zgodnie z wytycznymi SEO oraz optymalizację istniejących treści pod kątem SEO (posty, artykuły, newslettery)
- Kompleksowa koordynacja projektów, w tym również kontakt z Partnerami zagranicznymi
- Przygotowanie i prowadzenie cyklicznych webinarów
- Przygotowanie, prowadzenie oraz analiza z zakresu digital marketingu,m.in. znajomość Google Analytics, tworzenie oraz wysyłka newsletterów (GetResponse), zarządzanie bazami danych, planowanie i optymalizacja kampanii w social media, display oraz Google search
- Współpraca z developerami strony internetowej, a także jej regularna aktualizacja
- Przygotowanie cyklicznych raportów dotyczących działań marketingowych (m.in. Google Analytics)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. obsługi klienta w sektorze technologicznym
Bracka 25, 00-028 Warszawa, Polska
Wygasła: 08.05.2020
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Coordinator
Bracka 25, 00-028 Warszawa, Polska
Wygasła: 12.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Manager
Bracka 25, 00-028 Warszawa, Polska
Wygasła: 02.10.2019
Pełny etat
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Manager
Warszawa
Wygasła: 03.10.2018
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps Engineer
Warszawa
Wygasła: 09.10.2016
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps Engineer
Warszawa
Wygasła: 09.07.2016
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Dev-Ops Engineer
Warszawa
Wygasła: 14.05.2016
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
